2018 Ford Fusion

I purchased a 2018 Fusion in January with 118k miles. 6 months later the engine light came on sometimes it wouldn’t start. Misfires can cause fires and it was absolutely chugging gas. Took it to ford they diagnosed coolant intrusion and said I need the new updated cylinder block. Wasn’t covered under my extended power train warranty I had with the car and it was almost a $9000 fix. I’ve got a lemon on my credit now and ford needs to recall or compensate to this asap

The contact owns a 2018 Ford Fusion. The contact stated that while driving uphill at an undisclosed speed, the check engine warning light remained illuminated with the engine temperature gauge showing that the engine was overheating. The vehicle was taken to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 124,000.

The contact owns a 2018 Ford Fusion. The contact stated that on several occasions while shifted into gear, the vehicle failed to respond as needed. The contact stated that the parking brake warning light flashed and remained illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact stated that the VIN was not under recall. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 59,000.

Engine stalling while driving and stopped, excessive coolant consumption, hard start, white smoke from exhaust. My vehicle has stalled while driving on the highway at 70mph with my 7 year old child in the car with me, my vehicle has also stalled while sitting at a red light or stop sign, this puts myself, my passengers and other vehicle at risk of an accident. I called the dealership today to inquire about my issues and was told there was a FORD customer satisfaction report that was put out on the issues I was having, I Googled the issue and found the 21N12 or 19B37 which expired in November 20, 2022 or 84, 000 miles. The dealership suggested I reach out to Ford. I did this today (7/5/23) spoke with CSR Jerrica who stated there was nothing they could do. I never received the notice regarding this issue and also was told they use a 3rd party to send those out. My engine light came on over the weekend along with the wrench light. I have mentioned the stalling to the FORD dealer previously who stated there were no lights on and could not get the car to recreate the stalling so nothing was mentioned or done. They are now saying since I have issues this falls under the expired customer satisfaction they issued.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact self-inspected the vehicle and noticed that the coolant level was low. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a second dealer, Southfork Chrysler Dodge Jeep Ram (17725 South Fwy, Manvel, TX 77578); however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 59,860.

Overheating message displaying. For safety the car has a low power mode and it activates. Let’s vehicle sit for 20 mins. Adding coolant lifted the hood container appeared to be empty. Purchasing the ORANGE! coolant auto zone suggested. Added and started vehicle LOAD noises and car overheated again after 1 min. Paid my extended warranty silverrock for diagnostic so many times because this car have been nothing but issues but this overheating issue and belt situation is on going. The gauge isn’t holding pressure. Takes to shop everytime and maintains maintenance. I can provided all documents from the shop visits. My car is safe according to everyone else but I don’t feel safe I’m paying for a car that barely works. It’s always in the shop. Not fair.

The contact owns a 2018 Ford Fusion. The contact stated that while parking, the vehicle failed to shift to the drive position. The contact opened the hood and pushed the cap back on the bushing. While driving, at an undisclosed speed the vehicle stalled. There were no warring lights illuminated. The contact called the local dealer where it was diagnosed transmission bushing cap detached. The vehicle was repaired. The manufacturer was contacted, who provided case CAS-43077151-Q4R8H4. The failure mileage was approximately 117,000.

My engines been leaking radiator fluid and I was told there was a recall on the engine block because of this issue. I went to ford and they said they had a recall on it but they didn’t tell me that it expired. Even after I was scheduled for an appt I had to get a flex location to diagnose it and they said that the recall for it expired and they couldn’t do anything about it. Before I took it to ford I took it to 2 car repair shops and they told me the same thing that it was the engine block.