2018 Ford Fusion

The Accessory power interface module has failed. It receives inputs from a variety of sensors, some hardwired directly to it, while most are sent over the bus communications system from the Powertrain Control Module (PCM). These inputs allow the module to communicate with the steering wheel controls, the radio, navigation system and the consumer's personal cell phone via Bluetooth. When I contacted Ford they said there was nothing they were able to do because there is no active recall for this model/year. I strongly feel as if this is a safety hazard due to not only my steering wheel controls being inoperable, but my cruise control, HVAC system, and navigation system, rear camera system, audio system, Bluetooth, to be faulty and not work. Additionally the on the driver seat the part that the seat belt clicks into broke

My car's transmission had a "system shift error", and now it cannot be shifted into any gear besides park, and is underivable. We were stuck at a gas station and blocking traffic. The problem has not resolved, we have not brought it to a service center but we can. There were no warnings besides when it occurred, we simply could not leave the parking lot and had to be towed. The tow truck driver had to drag the car up. onto the bed because since the shifter would not work or go into neutral, he was forced to tow it in park.

The contact owns a 2018 Ford Fusion. The contact stated while driving 5-10 MPH, the message "Coolant Level Low" was displayed. The contact veered to the side of the roadway and added coolant to the vehicle; however, the same message was displayed the following day while driving. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #2 was misfiring due to coolant intrusion. The mechanic replaced 1 coil, 1 spark plug, and the coolant reservoir hose; however, the check engine warning light turned off temporarily and the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was a coolant intrusion in cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure but did not assist. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford TSB: 22-2229. The failure mileage was approximately 94,000.

I went on a road trip to see family which needed 5 hours of travel. After returning and parking the car, I noticed a knocking noise coming from the engine bay when it was started and was idling. After doing what I could to rule out possible problems I concluded the Flexplate might be the culprit due to Recall 22N12 with Ford. A short time later, my car started to stall if I did not keep my RPM's high enough while my vehicle was stopped. After getting an inspection done with a dealership they confirmed that it is the Flexplate. The symptoms gradually got worse which is what ultimately led me to bring it in to a dealership instead of a different shop. The problem is that this repair estimate I got says this repair is going to cost me $3,000. I am arguing that my vehicle should have been on Recall 22N12. After contacting Ford and going back and forth for 2 and a half hours they told me i'm out of luck and that there was nothing they can/will do about this.

At 80,000 miles my car displayed Error codes that read “Cylinder misfire”. After taking it to a mechanic, I replaced spark plugs and ignition coil. After about 1 month I received a message that said “coolant engine overheating”. The message disappeared after 5 seconds. Shortly after, my car’s engine started to fail. The acceleration wasn’t working and I was forced to pull over. After a few minutes I restarted my car and drove home. When I arrived home I noticed that all the coolant in the coolant reservoir was empty. I refilled the coolant to drive my car to a local mechanic. Once I arrived the coolant reservoir was half way empty. There were no external leaks. The mechanic confirmed that the head gasket was ruined because of the overheating due to the coolant leak. He confirmed that that the leak had caused the original “cylinder misfire code” and coolant had leaked into the engine. My safety was put at risk because my car engine could have over heated or started a fire due to the coolant leak. I cannot drive my car anymore due to the coolant leaking into the engine

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, the engine was running rough. Additionally, the A/C was making a loud squealing sound while activated. The contact stated that upon inspecting the vehicle, the contact became aware that the coolant level was low. There was no warning light illuminated. The vehicle was taken to the dealer it was purchased from, and the water pump kit timing belt was replaced. The vehicle remained at the dealer. The contact was unable to confirm that the vehicle had been repaired. The contact related the failure to Ford Campaign Number: 21N12; however, the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 101,000.

Block cracked internally inside cylinder number 2 causing a misfire, white smoke on start up, coolant lose, and overheating. Problem is called coolant intrusion. Safety is at risk is the car dies on the interstate. It has a check engine light for misfire on cylinder 2. Ford is aware of this problem but says my vin is not affected by this problem even though I have this problem.