← New search

2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

What owners actually said

1,109 reports
78,500 miles · Jul 7, 2020
EngineFuel/propulsion SystemVehicle Speed Control

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE …

Read full complaint

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

NHTSA ODI #11338047

45,000 miles · Jul 3, 2020
Visibility/wiper

IN HEAVY RAIN, THE HIGH SPEED OF THE WIPERS IS WAY TOO SLOW... MAKING IT UNSAFE TO SEE EVEN WHEN PRUDENCE OF SLOWING DOWN AND/OR POSSIBLY CONSIDERING PULLING OVER. ONE CANNOT SEE SAFELY ENOUGH TO SEEK A PULL OVER SPOT DURING THE IMMEDIACY OF THE SITUATION.. THUS ONGOING TRAVEL IS THE ONLY OPTION. WIPERS BLADES ARE GOOD. WI…

Read full complaint

IN HEAVY RAIN, THE HIGH SPEED OF THE WIPERS IS WAY TOO SLOW... MAKING IT UNSAFE TO SEE EVEN WHEN PRUDENCE OF SLOWING DOWN AND/OR POSSIBLY CONSIDERING PULLING OVER. ONE CANNOT SEE SAFELY ENOUGH TO SEEK A PULL OVER SPOT DURING THE IMMEDIACY OF THE SITUATION.. THUS ONGOING TRAVEL IS THE ONLY OPTION. WIPERS BLADES ARE GOOD. WINDSHIELD IS CLEAN. RAIN SHEETING / BLURRING OF VISION HAPPENS BECAUSE WIPERS AREN'T ABLE TO MOVE FAST ENOUGH

NHTSA ODI #11337394

83,000 miles · Jul 3, 2020
Engine

COOLANT LEAK ENGINE, NEEDS NEW ENGINE. THE CAR HAS 83,000 MILES ON IT. *TR

NHTSA ODI #11337319

85,000 miles · Jul 2, 2020
Engine

I HAVE A 2017 FUSION REMOTE START AND I'VE BEEN TOLD I NEED TO REPLACE MY ENGINE DUE TO COOLANT LEAKING INTO THE CYLINDERS/ENGINE.CAR STALLS ON THE HIGHWAY AND WON'T GO OVER 20 MILES THEN IT KICKS BACK UP. SMOKE COMING OUT OF TAIL PIPE

NHTSA ODI #11337234

Mileage unknown · Jul 2, 2020
Electrical System

MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICL…

Read full complaint

MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICLE. THIS HAPPENED AGAIN TO ME LAST WEEK AFTER MAKING A TRIP TO GA TO VISIT FAMILY. I WAS UNABLE TO DRIVE BACK TO VA FROM GA WITHOUT PURCHASING ANOTHER BATTERY. MY UNCLE WHO WORKS ON VEHICLES, HOOKED MY FUSION UP TO A DIAGNOSTIC MACHINE AFTER TAKING OUT VARIOUS FUSES AND THE CAR STILL HAD A VERY HIGH DRAIN ON MY BATTERY. I HAVE RESEARCHED THIS ON THE INTERNET AND IT SEEMS TO BE A STANDING ISSUE WITH SEVERAL FORD FUSION OWNERS. FORD NEED TO ISSUE A RECALL AND FIX THIS ISSUE. HAVING DRIVERS STRANDED ON THE ROAD IS NEVER GOOD. IF I COULD I WOULD RETURN THIS VEHICLE BACK TO THE DEALERSHIP AND PURCHASE ANOTHER VEHICLE NOT FROM FORD. *TR

NHTSA ODI #11337201

Mileage unknown · Jun 26, 2020
Electrical System

WAS GOING TO LEAVE WORK IN APRIL AND MY FUSION COULD NOT START. BOUGHT AND REPLACED MY BATTERY. TRAVELED TO GA TO VISIT A FAMILY MEMBER. WENT TO DRIVE TO THE STORE TO PICK UP SOME GROCERIES AND AGAIN MY FUSION WILL NOT START. HAVE TO BUY YET ANOTHER BATTERY. FORD PLEASE FIX THIS ISSUE!!! *TR

NHTSA ODI #11330955

53,400 miles · Jun 24, 2020
Air BagsElectronic Stability Control (esc)Service Brakes

SERVICE ADVANCED TRACK NOT WORKING STATIONARY. *TR

NHTSA ODI #11330700

Mileage unknown · Jun 17, 2020
Engine

INTERNAL COOLANT LEAK IN 2.0L FORD FUSION SE ECOBOOST CAUSED MY CAR'S ENGINE TO LOCK WITHOUT WARNING. NO START. CURRENTLY, THERE EXISTS PROGRAM 19B37 FOR 1.5L. MY 2.0L FORD FUSION SE ECOBOOST PRESENTED THE EXACT INTERNAL COOLANT LEAKAGE PROBLEM AS THAT OF THE 1.5L THAT IS PRESENTLY ON RECALL. MY PREVIOUS SPARK PLUGS CONFIRM TH…

Read full complaint

INTERNAL COOLANT LEAK IN 2.0L FORD FUSION SE ECOBOOST CAUSED MY CAR'S ENGINE TO LOCK WITHOUT WARNING. NO START. CURRENTLY, THERE EXISTS PROGRAM 19B37 FOR 1.5L. MY 2.0L FORD FUSION SE ECOBOOST PRESENTED THE EXACT INTERNAL COOLANT LEAKAGE PROBLEM AS THAT OF THE 1.5L THAT IS PRESENTLY ON RECALL. MY PREVIOUS SPARK PLUGS CONFIRM THAT COOLANT HAS LEAKED INTO THE ENGINE OF MY CAR. ALSO, A COOLANT PRESSURE TEST WILL REVEAL COOLANT LEAK IS INTERNAL IN MY CAR. BIG STAR FORD CONFIRMED THAT MY ENGINE IS LOCKED AND THAT IT WILL NEED TO BE REPLACED. THEY DON'T WANT TO PAY FOR DAMAGE. I'M A PREVENTIVE MAINTENANCE OWNER AND ONLY BUY OEM PARTS. I ALSO HAVE AN ENGINEERING BACKGROUND. THIS INTERNAL COOLANT ISSUE IS CLEARLY A MANUFACTURER'S DEFECT. BECAUSE THE ISSUE STEMS FROM AN INTERNAL COOLANT LEAK CAUSING ENGINE FAILURE, 2.0L SHOULD BE INCLUDED IN THE PROGRAM 19B37 RECALL. IT IS THE RIGHT THING TO DO. ON A SIDE NOTE, I HAD PREVIOUSLY TAKEN MY CAR TO BIG STAR FORD BECAUSE THERE WERE PROBLEMS WITH THE PCM. TIRES WERE SHOWING TO BE DEFLATING AS I DROVE ON THE FREEWAY. I IMMEDIATELY STOPPED AT THE NEAREST TIRE SERVICE COMPANY AND THEY CONFIRMED THAT IT WAS A COMPUTER GLITCH. BIG STAR FORD REINSTALL THE PCM SOFTWARE AT THE COST OF MY DEDUCTIBLE. NHTSA, WE 2.0L OWNERS NEED YOUR HELP! PLEASE INVESTIGATE AND INCLUDE 2.0L TO THE EXISTING PROGRAM 19B37. I PERSONALLY HAVE EVIDENCE TO PROVE THAT AN INTERNAL COOLANT LEAK CAUSED MY ENGINE TO LOCK. A COOLANT PRESSURE TEST WILL ALSO REVEAL THE COOLANT LEAK IS INTERNAL. PLEASE HELP GET 2.0L INCLUDED IN THE CURRENT RECALL PROGRAM 19B37. *TR

NHTSA ODI #11329489

38,000 miles · Jun 15, 2020
Electrical System

BATTERY CONTINUES TO DRAIN AND VEHICLE CONTINUES TO NOT START. THE VEHICLE WAS DEAD TWICE IN OCT AND NOV. IN DECEMBER BATTERY REPLACEMENT. HAS BEEN TO DEALERSHIP 2 MORE TIMES SINCE WITH DEAD BATTERY. THE PROBLEM DOES NOT WANT TO BE FIXED BY FORD. THEY CONTINUE TO JUST JUMP IT AND SAY IT'S OK. *TR

NHTSA ODI #11328979

53,000 miles · Jun 14, 2020
Structure

WHEN REENTERING THE CAR AFTER A GROCERY SHOPPING TRIP, THE REAR PASSENGER DOOR WOULD CLOSE BUT NOT LATCH. THE CATCH FOR THE LATCH MOVES FREELY BUT SEVERAL ATTEMPTS TO SECURE THE DOOR FAILED. MY HUSBAND TRIED SEVERAL TIMES TO SECURE THE DOOR SO WE COULD LEAVE THE PARKING LOT AND DRIVE HOME. ULTIMATELY, BECAUSE IT IS A HOT, SUNDAY…

Read full complaint

WHEN REENTERING THE CAR AFTER A GROCERY SHOPPING TRIP, THE REAR PASSENGER DOOR WOULD CLOSE BUT NOT LATCH. THE CATCH FOR THE LATCH MOVES FREELY BUT SEVERAL ATTEMPTS TO SECURE THE DOOR FAILED. MY HUSBAND TRIED SEVERAL TIMES TO SECURE THE DOOR SO WE COULD LEAVE THE PARKING LOT AND DRIVE HOME. ULTIMATELY, BECAUSE IT IS A HOT, SUNDAY AFTERNOON, HE OPTED TO SIT IN THE REAR PASSENGER SEAT AND MOVED OUR TEEN DAUGHTER TO THE FRONT SEAT SO HE COULD HOLD THE DOOR CLOSED ON OUR DRIVE HOME. WE MADE IT HOME WITHOUT INCIDENT AND HE TRIED SEVERAL MORE TIMES ONCE THE CAR WAS PARKED TO SECURE THE DOOR PROPERLY WITHOUT SUCCESS.

NHTSA ODI #11328790

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.