2017 Ford Fusion

Swollen lug nuts that can’t be removed because they have swollen to be too large for the included jack as well as any other 19mm socket. My 2011 fusion had this problem and I spent approx $200+ to fix for all wheels inc labor (was labor intensive to strip off outer casing of swollen lugs), now my 2017 fusion has the same issue and I cannot out on a spare to replace my completely flat tire- will need to get towed to fix

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with coolant leaking into the engine. The vehicle was then taken to a local dealer where the diagnostic test result was confirmed. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 92,000.

The contact owns a 2017 Ford Fusion. The contact stated while attempting to reverse, the vehicle failed to move. The vehicle failed to shift into park and neutral without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 44,469.

I have 61,000 miles on this Ford Fusion 2017 and the Rotary shifter module needed to be replaced already. I was unable to put the car into gear or get it out of Park. It simply would not rotate and move. I had to take the car to South Bay Ford to complete a repair. They replaced the rotary shifter assembly and upon my research I found that other owners are having similar issues.

The contact owns a 2017 Ford Fusion. The contact stated upon starting the vehicle, the "Power Steering assist Fault" and "Service Advance Track" messages illuminated on the instrument panel. The contact stated that the steering wheel lost power steering and was significantly more difficult to steer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The contact referenced NHTSA Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 34,886.

Shift linkage bushing disintegrated causing the shift linkage to separate completely from the transmission. Lost all ability to put car into any gear, including neutral. Couldn't even override the transmission selector lockout to put car into neutral as entire transmission was disengaged. Car was immobilized in the middle of the road while my girlfriend attempted to parallel park. Whole front half of car was left stuck in the traffic lane. Incident happened around 1pm Pacific time on 10/25/21. Dealer said my specifc VIN isn't covered under recall affecting similar Ford Fusion/Edge models. There were warning lights that appeared on 10/22 or 10/23. I can't remember for certain. At that point the car still shifted fine. I thought it was some kind of electrical malfunction or malfunction with the gear selector dial.

The contact owns a 2017 Ford Fusion. The contact stated that a crack had formed over the passenger’s side dashboard which caused the air bag to be exposed. The contact stated that no warning light was illuminated. The contact called the dealer about the failure and was informed that her vehicle was not covered under recall or warranty. The manufacturer was also notified of the failure. The contact was referred to NHTSA for further assistance. The vehicle was not repaired. The failure mileage was approximately 17,000.

I was in my neighborhood heading to the store at the top the street I heard something like a clunky noise sounded like something fell out the bottom then it stopped immediately after no light or anything on to make me think of any issue with my car it started leaking like something broke kind of a burning smell then it wouldn’t move it would come on shift gears but not move at all it’s now been at Ford since last week they are trying to find the problem I guess seems to me like it’s part of the recall with torque converter they left me a voicemail saying it was a lot of metal and maybe the engine not sure