My backup camera on my 2017 ford fusion failed causing a blue screen on my infotainment screen camera is faulty and is a common issue among other vin numbers using the same part
2017 Ford Fusion
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.
About this comparison →How this year compares
Owner complaints by model year
Compare all Fusion years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
607 reports with mileage · 502 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,109 reportsEngine failed. Lost all compression. Evidently this is a known problem with this engine where the head, head gasket and block fail between cylinders.
There is open recall for 2017 ford fusion coolant leak that may lead to vehicle fire i have the same issue with my 2017 ford fusion but my vin is not flagged now I’m scared to drive the vehicle
2017 fusion 1.5 ecoboost.(purchased at 128k) 148k miles- 1 time white smoke at start up no check engine light. All of a sudden while driving started to drive rough. Towed too mechanic, determined cylinder #2 has coolant intrusion. Conducted the TSB. For this defect. All symptoms confirmed for the coolant intrusion. Got Quoted …
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2017 fusion 1.5 ecoboost.(purchased at 128k) 148k miles- 1 time white smoke at start up no check engine light. All of a sudden while driving started to drive rough. Towed too mechanic, determined cylinder #2 has coolant intrusion. Conducted the TSB. For this defect. All symptoms confirmed for the coolant intrusion. Got Quoted $10k for engine replacement. Vehicle has been parked in driveway since 10/24/25 too expensive too repair for a defective problem from ford.
My Ford Fusion has the 1.5L ecoboost engine. This engine has engineering issues that are known to Ford. My vehicle started producing white smoke from the exhaust and sluggish performance. At approximately 105,000 miles my vehicle went into limp mode due to a cracked head gasket. This was due to coolant intruding into the cylinde…
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My Ford Fusion has the 1.5L ecoboost engine. This engine has engineering issues that are known to Ford. My vehicle started producing white smoke from the exhaust and sluggish performance. At approximately 105,000 miles my vehicle went into limp mode due to a cracked head gasket. This was due to coolant intruding into the cylinders. Ford did a short block engine replacement and reprogrammed the PCM to try to fix the issue. At approximately 220,000 miles the vehicle started producing the same symptoms described earlier and the vehicle now requires a complete engine replacement. Ford refuses to fix this for me, even though it is well documented that this engine has engineering issues. These engines should last longer than 105,000 miles.
Coolant leaking into cylinder, causing sudden rough driving, engine overheating warnings that don’t match temperature readings and distract driving.
Car warning states “steering assist fault service required” total loss of power steering in the vehicle after sat parked for a week, vehicle started without issue, no warning codes can be found with OBDII scanner
In our 2017 Ford Fusion, the back up camera sometimes says "unavailable at this time" (or something close to that) when put in reverse. It is available for inspection upon request. Safety is put at risk for multiple parties - the driver/owner, individual(s)/property behind the vehicle, insurance companies, and potentially othe…
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In our 2017 Ford Fusion, the back up camera sometimes says "unavailable at this time" (or something close to that) when put in reverse. It is available for inspection upon request. Safety is put at risk for multiple parties - the driver/owner, individual(s)/property behind the vehicle, insurance companies, and potentially others as the total view between mirrors and the backup camera is compromised. The vehicle has not been taken to a dealership as it is out of warranty. I see where Ford has a recall on some of these, so I checked both NHTSA and Ford websites, and it says this vehicle is ineligible for repair. However, we are experiencing this problem from time to time, most recently 2 days ago when our [XXX] old was driving it. He called to let us know what the camera was doing. I believe having a safety device glitching is unnacceptable, and I would like to see Ford resolve this issue for not just my car but all of them having a KNOWN issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle is experiencing coolant intrusion from a crack in the engine block 3rd cylinder which is a known issue by Ford for my particular vehicle year (2017). Ford has issued a TSB/Recall for model years 2017-2019, I believe this issue should qualify for manufacturer recall as this is known issue.
Ford Fusion 1.5L Ecoboost engines are known to have a fault short block that causes coolant intrusion. This defect does not trigger a check engine light, so there is no way for a driver to identify the problem until it's too late. Ford issued a Technical Safety Bulletin informing mechanics of this issue but customers were not g…
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Ford Fusion 1.5L Ecoboost engines are known to have a fault short block that causes coolant intrusion. This defect does not trigger a check engine light, so there is no way for a driver to identify the problem until it's too late. Ford issued a Technical Safety Bulletin informing mechanics of this issue but customers were not given an option to repair it. A Customer Satisfaction Program (CSP) was initiated to replace some VIN models short blocks, but not all. Other Ford 1.5L Ecoboost engines are having this issue and were not properly informed or given the option to repair through the CSP and are driving cars that can have total engine failure without proper notification. I have taken my Ford Fusion in for all the safety recalls and was never informed of this issue. I was not part of the CSP that aimed to repair the defect because my VIN did not qualify. However, my Ford Fusion 2017 1.5L Ecoboost engine has this same defect and it wasn't caught until damage had been done to the engine and a costly repair was initiated. No check engine light or warning came from Ford to inform me of this issue. I fortunately started hearing noises and went to check it out before taking a long trip in the snow--which could have had disastrous safety consequences if engine failure occurred. I am not the only one with a ford 1.5L Ecoboost engine that has had this issue. Many people have either not been included in the CSP program or were unable to repair in their narrow CSP plan window. Ford is waiting for enough complaints to identify if the issue is more widespread, despite knowing that it is a design flaw. This should be a total safety recall as their is no way for consumers to take proactive action against this defect without extensive knowledge of the issues with these engines, which Ford is not communicating to its customers.
Official recalls
423V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
Mar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence & remedy
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
18V167000 · Steering: Steering Wheel/handle Bar
Mar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence & remedy
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
17V427000 · Power Train:automatic Transmission:torque Converter
Jul 6, 2017
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Consequence & remedy
Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
16V874000 · Seats:mid/rear Assembly
Dec 5, 2016
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Consequence & remedy
Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ22004 · Front Brake Jounce Hose Failures
Opened Aug 8, 2022 · Closed Mar 24, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.
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