2017 Ford Fusion

Check engine has been off and on for last 500 miles. Regular maintenance. Took to dealership, Codes found of P0303, P0300, and p2196. Found coolant was low and confirmed coolant intrusion into engine. Per dealership either bad head, head gasket, or block and ford recommended replacing engine. Quoted $9000 in repairs to replace engine. Declined repair due to cost. According to NHTSA this is a common issue and should be addressed. Unsafe to drive however repair costs, and now inability to trade in, force driving until no longer can

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred while driving 60 MPH. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer several times. The dealer diagnosed the vehicle, but the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

I was driving my car one day and the power steering fault message popped up on my dash of my car. So I turned around and went home. I turned the car off and then turn the car back on. Then the power steering fault message showed up with other warning messages. So I tried turning the steering wheel and noticed there was no power steering at all. So the next day I had it towed to the Ford dealer to have them look at it and fix the issue. They ended up replacing the rack and pinion and the power steering motor. When I picked the car up I asked the service person if it was a common part that broke on the car and he said it was a common part that broke. I was surprised that they had that specific part in stock when they told me the problem. Also I was not happy that I had to $4,400.00 to fix it. In my mind if it is a common part that breaks then why hasn't been a recall on that part.

The contact owns a 2017 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the temperature gauge began to indicate that the vehicle was overheating, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low and refilled the reservoir. Within three days of refilling the coolant reservoir, the failure reoccurred, after which the vehicle failed to start. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure and advised the contact to take the vehicle to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20-2100. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 75 MPH, the vehicle stalled without warning. The contact pulled over to the highway shoulder and the vehicle was initially towed to an independent mechanic. The contact was informed by the mechanic that the engine needed to be taken apart to determine the cause of the failure. The vehicle was then towed to a dealer where the contact was informed that the torque converter and the transmission needed to be repaired. The vehicle was towed for a third time to another independent mechanic where the contact was informed that the flex plate had fractured in five separate places and needed to be repaired also. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 107,510.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light illuminated. Additionally, there was white smoke coming from the exhaust pipe. Upon inspection, the contact noticed there was a coolant intrusion into the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, and the contact heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, and it was determined that the engine block had cracked due to coolant intrusion. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but did not assist. The failure mileage was 131,000.

I was pulling onto the beltway and my car would not shift when I accelerated. Then the engine revved up when I accelerated and the car had no power. It remained in the same gear. Then it wouldn’t move at all. I was able to coast off the highway. Turned the car off and started again. It did the same thing. Staying in the gear and then not accelerating. I find it interesting that other 2017 ford fusion had a previous recall for this. My vin isn’t included on the list

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle eventually stalled. The vehicle was towed to an independent mechanic who diagnosed that coolant was present inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 70,000.