2017 Ford Fusion

The contact owns a 2017 Ford Fusion. The contact stated while driving 50 MPH, the vehicle began to shake and vibrate. The contact pulled over, opened the hood, and noticed that the engine was vibrating violently. The check engine warning light was illuminated and blinking. The vehicle was towed to the local dealer, where it was diagnosed that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to Customer Satisfaction Program: 18L02. The failure mileage was approximately 82,601. The contact stated the estimated Engine shortblock replacement is $9211 including parts, and requesting into why this vehicle was not included in the recall. and labor.

The contact owns a 2017 Ford Fusion. The contact stated that while pulled over on the shoulder and attempting to change a tire, the contact was unable to remove the lug nuts to change the tire. The vehicle was taken to a dealer and the vehicle was diagnosed with faulty lug nuts. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at approximately 50 MPH, the vehicle jerked abnormally. The contact continued to drive at 35 MPH, and the engine revved up. The contact pulled over and restarted the vehicle several times. The vehicle was taken to an independent mechanic, who informed the contact that internal components inside the transmission had failed, and the transmission needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 165,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 40 MPH, the vehicle began to lose motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed, and it was determined that the transmission needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.

The contact owns a 2017 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed white smoke coming from the tailpipes. The check engine warning light was illuminated. The contact stated that the coolant reservoir had to be refilled every four days. The vehicle was taken to an independent mechanic and the spark plugs and coil packs were replaced. The coil packs were replaced twice. The failure reoccurred, and the independent mechanic agreed to replace the coil packs another time. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 98,275.

While driving on the interstate car began to excessively shake and check engine light flashed for almost a minute then stopped. Was approaching exit to residence location and was able to get there. Once at home, car was then sluggish to start but no check engine light was on. Attempted to drive car in a safe area to see if it would repeat or light would come on. This was on a Sunday, therefore the dealership was closed. Light did come back on solidly and took car to dealership that next day, Monday. Was told coolant intrusion into the engine. After the incident and in doing research, appears to be a known issue in this vehicle.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 10 MPH, the vehicle jerked when accelerating. No warning lights were illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed transmission. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.

The contact owns a 2017 Ford Fusion. The contact stated he was noticing oil spotting on his driveway. The contact stated that he also smelled the odor of motor oil in the passenger cabin when he used the air conditioning. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pan and gasket needed to be replaced. The vehicle was repaired. The contact stated however that the leaking was again happening and returned two more times to the same dealer to have the failure repaired. The contact stated that on the last visit the oil pan, oil pan gasket, and valve covers were replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had been informed by the dealer that the failure was related to the manufacturer Technical Service Bulletin: 23-2075 Oil Leak from Engine Oil Pan RTV Seal (Engine and Engine Cooling). The failure mileage was approximately 40,000.