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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

What owners actually said

1,109 reports
13,000 miles · Nov 25, 2017
Electronic Stability Control (esc)

CAR WOULDN'T START AFTER SITTING IN THE DRIVEWAY WAY FOR 2 STRAIGHT DAYS. HAD IT TOWED TO DEALER AND AFTER CHECKING THE VEHICLE OUT, WAS TOLD I HAD A SEVERE ANT PROBLEM AND THE ANTS ATE THE WIRING IN THE FUSECOND BOX. HAD TO REPLACE FUSE BOX OUT OF POCKET BECAUSE I TOLD IT WAS NOT UNDER WARRANTY. I PURCHASED MY VEHICLE FEB 2017…

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CAR WOULDN'T START AFTER SITTING IN THE DRIVEWAY WAY FOR 2 STRAIGHT DAYS. HAD IT TOWED TO DEALER AND AFTER CHECKING THE VEHICLE OUT, WAS TOLD I HAD A SEVERE ANT PROBLEM AND THE ANTS ATE THE WIRING IN THE FUSECOND BOX. HAD TO REPLACE FUSE BOX OUT OF POCKET BECAUSE I TOLD IT WAS NOT UNDER WARRANTY. I PURCHASED MY VEHICLE FEB 2017. PICKED UP MY VEHICLE AFTER REPAIRS AND A FEW MILES DOWN THE ROAD WHILE SITTING AT A RED LIGHT, MY VEHICLE SHUT DOWN WITH NO WARNING. NUMEROUS ERROR LIGHTS WERE ON, BUT COULDN'T RESTART THE CAR OR PUT INTO GEAR. AFTER 15-20 MINUTES I WAS ABLE TO START THE CAR AND MOVE IT OFF THE STREET. HAD IT TOWED BACK TO DEALER. DEALER DETERMINED THE BATTERY CABLE WAS STRIPPED AND HAD IT FIXED . ASSURED ME THE PROBLEM WAS RESOLVED. WEEK LATER WHILE DRIVING, CAR SHUT DOWN WITH NO WARNING. STEERING LOCKED, BRAKES NOT WORKING. WAS ABLE TO GLIDE INTO A PARKING LOT. TRIED TO START CAR AND WOULDN'T START. DEALERSHIP WAS CLOSED SO HAD TO GET IT TOWED TO MY RESIDENCE. NEXT DAY HAD IT TOWED TO DEALERSHIP. WHEN TOW TRUCK DRIVER TRIED TO START THE CAR IT STARTED WITH NO PROBLEM. VEHICLE IS SITTING AT DEALERSHIP TO BD LOOKED AT. FIRST TOW, I HAD TO PAY FOR REPAIRS OUT OF POCKET AND FOR THE RENTAL. SECOND TOW I WAS NOT CHARGED FOR DAMAGE TO THE BATTERY FROM THE FIRST REPAIR. THIRD TOW, I HAD TO ARGUE WITH THE DEALERSHIP TO PAY FOR THE RENTAL. STILL WAITING ON DETERMINATION OF PROBLEM. FIRST TIME VEHICLE WAS PARKED IN DRIVEWAY. SECOND AND THIRD TIME I WAS DRIVING AND ON A CITY STREET

NHTSA ODI #11048423

5,000 miles · Nov 22, 2017
Air BagsCrashInjury

VEH 1 EXITING GAS STATION ACROSS TWO LANES TO CENTER-TURN LANE TO AWAIT BREAK IN TRAFFIC. VEH 2 CRASHED INTO LEFT FRONT OF VEH 1. SUFFICIENT IMPACT TO BREAK RIGHT FRONT WHEEL FROM FRAME ON VEH1. ONLY AIRBAG TO DEPLOY WAS AT DRIVER'S ANKLE. NONE OF THE OTHER AIRBAGS WORKED. DRIVER OF VEH 1 INJURED, SEVERE ABRASION TO LEFT CLAV…

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VEH 1 EXITING GAS STATION ACROSS TWO LANES TO CENTER-TURN LANE TO AWAIT BREAK IN TRAFFIC. VEH 2 CRASHED INTO LEFT FRONT OF VEH 1. SUFFICIENT IMPACT TO BREAK RIGHT FRONT WHEEL FROM FRAME ON VEH1. ONLY AIRBAG TO DEPLOY WAS AT DRIVER'S ANKLE. NONE OF THE OTHER AIRBAGS WORKED. DRIVER OF VEH 1 INJURED, SEVERE ABRASION TO LEFT CLAVICLE CAUSED BY SEAT BELT. STERNUM AND RT RIBS ALSO AFFECTED . VEH 1 VIRTUALLY STOPPED, VEH 2 APPROACHED AT HIGH RATE OF SPEED, VEH 1 HAD NO TIME TO ESCAPE COLLISION. WEATHER CLEAR, DRY, SUNNY

NHTSA ODI #11048059

5,000 miles · Nov 22, 2017
Air BagsCrash

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE MAKING A RIGHT TURN OUT OF A SHOPPING CENTER, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. ONLY THE FOOT AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE MAKING A RIGHT TURN OUT OF A SHOPPING CENTER, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. ONLY THE FOOT AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS REQUIRED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

NHTSA ODI #11048017

21 miles · Nov 19, 2017
Exterior Lighting

STANDARD FRONT LIGHTS ARE INSUFFICIENT TO SEE CLEARLY. DESIGN FLAW MAKES IT IMPOSSIBLE AND COSTLY TO BUY YOUR OWN BRIGHTER BULB(SULVANIABRIGHT WHITE)AND HAVE IT INSTALLED, COSTING UPWARDS OF $400. REMEDY; INSTRUCT FORD TO COVER THE COST OF INSULLATING INTERNAL IF CUSTOMER BUYS A BETTER BULB. AND REDUCE COST OF INTALLING

NHTSA ODI #11047301

5,000 miles · Nov 14, 2017
Air Bags

TAKATA RECALL LEGAL NOTICE TK59527847. CHAPTER 11 CASE NO. 17-11375 (BLS) -- HAVE ENTERED VIN, LICENSE #, AND STATE ON WEBSITE. NOTHING WORKS TO PROVIDE AN ANSWWER! NO PROBLEM WITH VEHICLE YET. I CHECKED TODAY.

NHTSA ODI #11045933

15 miles · Nov 9, 2017
Power TrainSteeringSuspensionCrashInjury

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE PULLED TO THE LEFT AND SWAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BEFORE MAKING AN APPOINTMENT WITH SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746 (301) 423-4950), THE VEHICLE STARTED PULLING TO THE RIGHT. THE VEHICLE WAS…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE PULLED TO THE LEFT AND SWAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BEFORE MAKING AN APPOINTMENT WITH SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746 (301) 423-4950), THE VEHICLE STARTED PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED AIR. ANOTHER TECHNICIAN DIAGNOSED THE VEHICLE AND REVEALED THAT THE FRONT CAMBER AND REAR TOE FAILED. THE REPAIRS NEEDED WERE UNKNOWN AND THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN FOR A TEST DRIVE, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO MAKE AN APPOINTMENT WITH THE LOCAL DEALER. THE CONTACT STATED THAT THE GEAR SHIFT ALSO STARTED TO SHIFT INADVERTENTLY FROM DRIVE TO NEUTRAL. THE VEHICLE WAS TAKEN BACK TO SHEEHY FORD OF MARLOW, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED ONCE AGAIN AND INFORMED THE CONTACT TO MAKE AN APPOINTMENT. ON NOVEMBER 1, 2017, WHILE DRIVING 25 MPH, THE VEHICLE SHIFTED TO THE RIGHT, STRUCK TWO OTHER VEHICLES, FLIPPED OVER, AND LANDED ON ITS ROOF. ALL OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BRUISES ALL OVER THE BODY AND INJURIES TO THE NECK, BACK, LEFT HIP, BOTH SHOULDERS, AND BOTH KNEES. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO A LOCAL HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE INITIAL FAILURE MILEAGE WAS APPROXIMATELY 15 AND THE CRASH OCCURRED AT APPROXIMATELY 3,200 MILES.

NHTSA ODI #11044825

9,500 miles · Nov 8, 2017
Electrical System

BATTERY DISCHARGES WHEN CAR IS PARKED FOR MORE THAN A DAY. THIS HAS HAPPENED REGULARLY SINCE THE VEHICLE WAS NEW.

NHTSA ODI #11044542

Mileage unknown · Nov 6, 2017
Air Bags

TAKATA RECALL NOT HONORED BY CARUSO FORD LONG BEACH CALIFORNIA FOR CORRECTING DEFECTIVE PASSENGER AIRBAG ON FORD FUSION 2017 TOLD ME TODAY THEY COULD NOT HELP ME THIS IS THE LOCATION WERE I PURCHASED MY FORD FUSION 2007 I AM AFRAID TO HAVE KIDS OR ADULTS RIDING WITH ME IN THIS AUTOMOBILE I WOULD LIKE THIS AIRBAG REPLACED AS…

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TAKATA RECALL NOT HONORED BY CARUSO FORD LONG BEACH CALIFORNIA FOR CORRECTING DEFECTIVE PASSENGER AIRBAG ON FORD FUSION 2017 TOLD ME TODAY THEY COULD NOT HELP ME THIS IS THE LOCATION WERE I PURCHASED MY FORD FUSION 2007 I AM AFRAID TO HAVE KIDS OR ADULTS RIDING WITH ME IN THIS AUTOMOBILE I WOULD LIKE THIS AIRBAG REPLACED ASAP. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI #11043838

500 miles · Nov 1, 2017
Electrical System

WE BOUGHT THIS VEHICLE BRAND NEW AND WE HAD THIS PROBLEM SINCE DAY ONE AT DELIVER, THE VEHICLE HAD MORE BATTERIES THAN DAYS IN MY DRIVEWAY.

NHTSA ODI #11042193

80 miles · Nov 1, 2017
Steering

I WAS DRIVING IN THE HIGHWAY AND SUDDENLY THE WHEELS STOPPED FROM TURNING I ALMOST HAD AN ACCIDENT WHEN I TOUK THE EXIT AND THE LIGHT WENT ON INDICATES THE CAR NEED A SERVICE STEERING ASSIST FAULT, I TOOK IT TO FORD DEALER THER WAS NO EXPLANATION WHAT DID CAUSE THAT THEY TOLD ME THE STEERING BAR ROCK GET BROKEN BECAUSE YOU MAY …

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I WAS DRIVING IN THE HIGHWAY AND SUDDENLY THE WHEELS STOPPED FROM TURNING I ALMOST HAD AN ACCIDENT WHEN I TOUK THE EXIT AND THE LIGHT WENT ON INDICATES THE CAR NEED A SERVICE STEERING ASSIST FAULT, I TOOK IT TO FORD DEALER THER WAS NO EXPLANATION WHAT DID CAUSE THAT THEY TOLD ME THE STEERING BAR ROCK GET BROKEN BECAUSE YOU MAY HIT SOMETHING I EXPLAINED TO THEM THAT NOTHING HIT ME BBUT BECAUSE THEY HAVE NO EXPLANATION THEY MADE THAT UP SOMEONE NEED TO LOOK THAT UP THIS IS SO DANGEROUS ISSUE WHILE YOU DRIVING.

NHTSA ODI #11041970

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.