IllustrationWHEN DRIVING THE VEHICLE, AND THERE IS A BUMP RIGHT TIRE SEEMS TO SHAKE, WHEN TURNING TO THE RIGHT I HEAR A SCRAPE. WHEN THE VEHICLE IS ON AND ON PARKING, A RATTLING NOISE GOES OFF.
2017 Ford Fusion
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.
About this comparison →How this year compares
Owner complaints by model year
Compare all Fusion years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
920–25K
7925–50K
14550–75K
14975–100K
113100–150K
29150K+
607 reports with mileage · 502 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
37 crash reports8 fire reports24 injury reports
Wheels complaints
24 reportsSTATIONARY VEHICLE - DEALER COULDN'T ROTATE THE TIRES BECAUSE THE LUG NUTS WERE SWOLLEN. I WAS TOLD THAT I COULD BUY NEW LUG NUTS FOR $140.00. THE TECHNICIAN STATED THAT THERE IS A CLASS ACTION LAW SUIT AGAINST FORD FOR THE LUG NUT ISSUE. POTENTIAL PROBLEM WOULD BE IF I HAD A FLAT WHILE ON THE ROAD AND COULD NOT FIX BECAUSE THE…
Read full complaint
STATIONARY VEHICLE - DEALER COULDN'T ROTATE THE TIRES BECAUSE THE LUG NUTS WERE SWOLLEN. I WAS TOLD THAT I COULD BUY NEW LUG NUTS FOR $140.00. THE TECHNICIAN STATED THAT THERE IS A CLASS ACTION LAW SUIT AGAINST FORD FOR THE LUG NUT ISSUE. POTENTIAL PROBLEM WOULD BE IF I HAD A FLAT WHILE ON THE ROAD AND COULD NOT FIX BECAUSE THE LUG NUTS WERE SWOLLEN, WHICH COULD CAUSE SAFETY ISSUE.
I WAS DRIVING THROUGH SAN JUAN CAPISTRANO CALIFORNIA EVENING OF JAN 3RD 2018 WEST BOUND ON HWY 74 HAVING JUST PAST THE OVERPASS ON I-5. I WAS ONLY GOING ABOUT 30 MPH AND THE STEERING SUDDENLY STOPPED WORKING AND MY CAR FLOATED OVER AND I COULD NOT STOP IT OR STEER. IT WAS THE STRANGEST THING I EVER EXPERIENCED. I FELT THE SENSOR…
Read full complaint
I WAS DRIVING THROUGH SAN JUAN CAPISTRANO CALIFORNIA EVENING OF JAN 3RD 2018 WEST BOUND ON HWY 74 HAVING JUST PAST THE OVERPASS ON I-5. I WAS ONLY GOING ABOUT 30 MPH AND THE STEERING SUDDENLY STOPPED WORKING AND MY CAR FLOATED OVER AND I COULD NOT STOP IT OR STEER. IT WAS THE STRANGEST THING I EVER EXPERIENCED. I FELT THE SENSORS IN THE CAR SUCK IN. MY CAR BOUNCED OVER THE CURB AND THE RIGHT FRONT WHEEL WAS TORN OFF IT. THE INSURANCE COMPANY TOTALED MY CAR OUT AND THE LOSS OF MY CAR HAS BEEN SIGNIFICANT LOSS OF INCOME AND ABILITY TO WORK TOO. I LOST SO MUCH OVER THIS CAR BEING TOTALED. I HAS USAA AUTO INSURANCE AND GAP COVERAGE ON THE NOTE. HOWEVER I HAD NO IDEA ABOUT HOW INSURANCE AND THE ABILITY TO RESTORE INSURANCE WOULD BE AFFECTED. I HAVE HAD TO SEE THIS AS AN AT FAULT ACCIDENT AND IT RAISED MY INSURANCE AND IMPACTS ME NEGATIVELY IN MANY WAYS FINANCIALLY. AIRBAGS DID NOT DEPLOY I ATTACHED LOSS DOCS, I HAVE PICS OF CAR AS WELL AS WHEEL WELL WHERE WHEEL WAS PULLED OFF AFTER BOUNCING OVER THE HIGH CURB.
TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE PULLED TO THE LEFT AND SWAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BEFORE MAKING AN APPOINTMENT WITH SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746 (301) 423-4950), THE VEHICLE STARTED PULLING TO THE RIGHT. THE VEHICLE WAS…
Read full complaint
TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE PULLED TO THE LEFT AND SWAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BEFORE MAKING AN APPOINTMENT WITH SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746 (301) 423-4950), THE VEHICLE STARTED PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED AIR. ANOTHER TECHNICIAN DIAGNOSED THE VEHICLE AND REVEALED THAT THE FRONT CAMBER AND REAR TOE FAILED. THE REPAIRS NEEDED WERE UNKNOWN AND THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN FOR A TEST DRIVE, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO MAKE AN APPOINTMENT WITH THE LOCAL DEALER. THE CONTACT STATED THAT THE GEAR SHIFT ALSO STARTED TO SHIFT INADVERTENTLY FROM DRIVE TO NEUTRAL. THE VEHICLE WAS TAKEN BACK TO SHEEHY FORD OF MARLOW, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED ONCE AGAIN AND INFORMED THE CONTACT TO MAKE AN APPOINTMENT. ON NOVEMBER 1, 2017, WHILE DRIVING 25 MPH, THE VEHICLE SHIFTED TO THE RIGHT, STRUCK TWO OTHER VEHICLES, FLIPPED OVER, AND LANDED ON ITS ROOF. ALL OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BRUISES ALL OVER THE BODY AND INJURIES TO THE NECK, BACK, LEFT HIP, BOTH SHOULDERS, AND BOTH KNEES. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO A LOCAL HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE INITIAL FAILURE MILEAGE WAS APPROXIMATELY 15 AND THE CRASH OCCURRED AT APPROXIMATELY 3,200 MILES.
Official recalls
423V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
Mar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence & remedy
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
18V167000 · Steering: Steering Wheel/handle Bar
Mar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence & remedy
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
17V427000 · Power Train:automatic Transmission:torque Converter
Jul 6, 2017
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Consequence & remedy
Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
16V874000 · Seats:mid/rear Assembly
Dec 5, 2016
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Consequence & remedy
Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ22004 · Front Brake Jounce Hose Failures
Opened Aug 8, 2022 · Closed Mar 24, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.