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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

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When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Visibility/wiper complaints

12 reports
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3,000 miles · Jan 6, 2017
Electrical SystemVisibility/wiper

ISSUE 1: FMVSS CRITICAL SAFETY ISSUE. INTERMITTENT TOTAL FAILURE OF CLIMATE CONTROL SYSTEM, INCLUDING FAILURE OF DEFOGGER CAUSING OBSTRUCTED VISIBILITY IN COLD CLIMATES (VEHICLE IS BASED IN METROPOLITAN DETROIT). THE FAILURE IS BOTH ELECTRICAL AND MECHANICAL. NEITHER THE TOUCH SCREEN NOR THE PHYSICAL CONSOLE BUTTONS RESPOND …

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ISSUE 1: FMVSS CRITICAL SAFETY ISSUE. INTERMITTENT TOTAL FAILURE OF CLIMATE CONTROL SYSTEM, INCLUDING FAILURE OF DEFOGGER CAUSING OBSTRUCTED VISIBILITY IN COLD CLIMATES (VEHICLE IS BASED IN METROPOLITAN DETROIT). THE FAILURE IS BOTH ELECTRICAL AND MECHANICAL. NEITHER THE TOUCH SCREEN NOR THE PHYSICAL CONSOLE BUTTONS RESPOND TO COMMANDS. AFTER SECOND INTERMITTENT FAILURE, THE VEHICLE WAS PARKED OVERNIGHT IN AN ATTACHED HOME GARAGE. AFTER IGNITION, DEFOGGER FUNCTIONED, BUT NO OTHER CLIMATE FUNCTIONS WORKED. DEFOGGER EMITTED A BURNING SMELL AKIN TO A CAMPFIRE. FORCED TO DRIVE WITH SUCH CONDITIONS TO WORK TO MAINTAIN VISIBILITY. ISSUE 2: POSSIBLE FMVSS SAFETY ISSUE. INTERMITTENT FAILURE OF THE AUDIO SYSTEM, INCLUDING SNYC COMMANDS. TOUCHSCREEN (BOTH ON THE HOME SCREEN AND ON THE TOOLBAR AT THE BOTTOM OF THE SCREEN) AND PHYSICAL BUTTONS DO NOT RESPOND WHEN AUDIO BUTTONS ARE PRESSED. WHEN THIS HAPPENS, SYNC DOES NOT RESPOND. ALTHOUGH BLUETOOTH IS ACTIVE, OCCUPANTS CANNOT HEAR THE DIALED PARTY, AND THE DIALED PARTY CANNOT HEAR THE OCCUPANTS. SINCE SYNC IS TIED INTO 911 SYSTEM FOR CRASHES, THIS WILL PREVENT OCCUPANTS FROM ENGAGING WITH 911 OPERATORS HANDS-FREE IN AN ACCIDENT. IF OCCUPANTS CANNOT REACH/MANIPULATE PHONE IN A CRASH, THEY MAY BE UNABLE TO CALL FOR HELP. ISSUE 3: INTERMITTENT REAR CAMERA FAILURE. AFTER RAINFALL AND FROST EVENTS, THE REAR CAMERA DOES NOT ENGAGE WHEN THE VEHICLE IS PLACED IN REVERSE GEAR. THE SCREEN IS BLACK, EXCEPT FOR AN OUTLINE OF THE VEHICLE. THE RADAR SENSORS REMAIN ACTIVE AND BEEPS IF THE VEHICLE IS CLOSE TO BACKING INTO AN OBJECT. AFTER A PERIOD OF DRYNESS, THE CAMERA RE-ENGAGES. I ASSUME THERE IS A MOISTURE INTRUSION PROBLEM, BUT AM UNABLE TO IDENTIFY THE ENTRY POINT. ONLINE SEARCHES SUGGEST THAT MOISTURE MAY BE INTRUDING THROUGH THE FACTORY-INSTALLED, ROOF-MOUNTED ANTENNA.

NHTSA ODI #10940096

4,000 miles · Nov 17, 2016
Visibility/wiper

WIPER SPRAY NOZZLES DO NOT SPRAY ON THE WINDSHIELD VERY WELL MAKING IT DIFFICULT TO CLEAR A DIRTY WINDSHIELD. THE WIPER ARMS BLOCK THE LEFT AND RIGHT SPRAYERS AND ONLY GET A SMALL AMOUNT OF FLUID ON THE WINDSHIELD. AFTER THE WIPERS LEAVE THE HOME POSITION AND STAY SLIGHTLY ELEVATED ON THE WINDSHIELD THE CENTER SPRAYER CAN NO LON…

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WIPER SPRAY NOZZLES DO NOT SPRAY ON THE WINDSHIELD VERY WELL MAKING IT DIFFICULT TO CLEAR A DIRTY WINDSHIELD. THE WIPER ARMS BLOCK THE LEFT AND RIGHT SPRAYERS AND ONLY GET A SMALL AMOUNT OF FLUID ON THE WINDSHIELD. AFTER THE WIPERS LEAVE THE HOME POSITION AND STAY SLIGHTLY ELEVATED ON THE WINDSHIELD THE CENTER SPRAYER CAN NO LONGER SPRAY PAST IT TO COVER THE WINDSHIELD EITHER.

NHTSA ODI #10926765

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.