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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Unknown Or Other complaints

103 reports
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22,000 miles · Aug 15, 2018
Unknown Or OtherCrashInjury

I WAS DRIVING ON THE HIGHWAY UTILIZING THE ADAPTIVE CRUISE CONTROL. IT WAS SET TO 55 OR 65. I WENT TO CHANGE FROM THE RIGHT LANE TO THE LEFT LANE AND MY VEHICLE STARTED ACCELERATING QUICKLY. I WAS COMING ON TO ONCOMING TRAFFIC WAY TOO QUICKLY TO AVOID HITTING THE VEHICLE IN FRONT OF ME I HAD TO SWERVE AND HIT THE CEMENT MEDIAN. …

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I WAS DRIVING ON THE HIGHWAY UTILIZING THE ADAPTIVE CRUISE CONTROL. IT WAS SET TO 55 OR 65. I WENT TO CHANGE FROM THE RIGHT LANE TO THE LEFT LANE AND MY VEHICLE STARTED ACCELERATING QUICKLY. I WAS COMING ON TO ONCOMING TRAFFIC WAY TOO QUICKLY TO AVOID HITTING THE VEHICLE IN FRONT OF ME I HAD TO SWERVE AND HIT THE CEMENT MEDIAN. IT ALL HAPPENED SO QUICKLY I'M NOT SURE IF I WAS EVEN ABLE TO TRY AND HIT THE BRAKES AT ALL. I SEARCHED THE FORD WEBSITE AND HAVEN'T FOUND ANY RECALLS FOR MY VEHICLES YEAR. I THOUGHT I SHOULD REPORT THIS RIGHT AWAY SO OTHER DRIVERS ARE AWARE. THIS IS SECONDARY TO HAVING TO HAVE THE BATTERY REPLACED AND ELECTRICAL SYSTEM RESET....AND THE STEERING WHEEL BOLT REPLACED! I WISH I COULD GIVE THIS CAR BACK. SO SCARED TO GET BACK IN IT.

NHTSA ODI #11120227

33,340 miles · Jun 30, 2018
Power TrainUnknown Or Other

ON FRIDAY, JUNE 29TH 2018, I REMOTE STARTED MY CAR AND WHEN I GOT INSIDE THE CAR I WAS PRESENTED WITH THE WRENCH ICON AND IT SAID TO SEE THE MANUAL. I CHECKED THE MANUAL AND IT SAID THAT IT HAD SOMETHING TO DO WITH A POWERTRAIN FAULT. LIGHT WENT OFF ABOUT 3-5 LATER. AS I WAS DRIVING, I CAME TO A RED LIGHT AND WHEN IT TURNED GREE…

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ON FRIDAY, JUNE 29TH 2018, I REMOTE STARTED MY CAR AND WHEN I GOT INSIDE THE CAR I WAS PRESENTED WITH THE WRENCH ICON AND IT SAID TO SEE THE MANUAL. I CHECKED THE MANUAL AND IT SAID THAT IT HAD SOMETHING TO DO WITH A POWERTRAIN FAULT. LIGHT WENT OFF ABOUT 3-5 LATER. AS I WAS DRIVING, I CAME TO A RED LIGHT AND WHEN IT TURNED GREEN, I GAVE IT GAS AND THE CAR WANTED TO STALL (RPM LEVELS DROPPED TO 500 OR LOWER RPM). IT DID IT AGAIN THE SAME DAY, BUT AT A LATER TIME. ALSO, WHEN I START BRAKING THE CAR'S RPM LEVELS GOES UP TO 3-4K RPMS WHEN BRAKING FROM 70MPH AND WHEN BRAKING FROM 40MPH. OCCASIONALLY IT DID IT AT DIFFERENT SPEEDS. I HAVE PROOF ON VIDEO, BUT CAN'T UPLOAD THEM HERE DUE TO FORMAT.

NHTSA ODI #11104831

Mileage unknown · May 8, 2018
Electrical SystemExterior LightingUnknown Or Other

MY CAR WINDOWS WILL GO UP AND THEN AUTOMATIC COME BACK DOWN. THE RADIO SWITCHS CHANNELS ON ITS OWN. THE CAR STALLS OUT AND WON'T START. THIS HAS HAPPEN AND GOTTEN REPAIRED MORE THAN 6 TIMES IN THE LAST 1.5 YEARS. IT HAS HAPPENED AGAIN THIS PASS WEEKEND. MY LOCAL FORD DEALERSHIP IS GOING TO FIX AGAIN. AS OF NOW I AM PAYING FOR A …

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MY CAR WINDOWS WILL GO UP AND THEN AUTOMATIC COME BACK DOWN. THE RADIO SWITCHS CHANNELS ON ITS OWN. THE CAR STALLS OUT AND WON'T START. THIS HAS HAPPEN AND GOTTEN REPAIRED MORE THAN 6 TIMES IN THE LAST 1.5 YEARS. IT HAS HAPPENED AGAIN THIS PASS WEEKEND. MY LOCAL FORD DEALERSHIP IS GOING TO FIX AGAIN. AS OF NOW I AM PAYING FOR A CAR THAT FORD KEEPS SAYING DOES NOT FIT UNDER THE MARYLAND LEMON LAW. THIS CAR CLEARLY HAS SOME SERIOUS ELECTRICAL ISSUES THAT FORD DOES NOT EVEN UNDERSTAND. I AM PUTTING THE LATEST DATE ON IT, BUT IT HAS HAPPEN MULTIPLE TIMES IN THE LAST YEAR AND A HALF. THESE PROBLEMS OCCUR WHILE DRIVING OR STOPPED AT A LIGHT OR PARKED.

NHTSA ODI #11092397

2,300 miles · Apr 11, 2018
Unknown Or OtherCrashInjury

WHEN VEHICLE WAS IN PARK WHILE CAR RUNNING, DRIVER OPENED THE DOOR AND WAS TOSSED OUT OF THE VEHICLE. CAR SUDDENLY DIS-ENGAGED FROM PARK AND ACCELERATED BACKWARDS CRASHING INTO ANOTHER VEHICLE. WHEN DRIVER RETURNED TO VEHICLE THE CAR WAS IN PARK.

NHTSA ODI #11084616

20,000 miles · Mar 29, 2018
Unknown Or OtherInjury

THE SCISSOR JACK FOR THE CAR IS UNSTABLE, WHEN THE CAR WAS JACKED UP TO REMOVE A FLAT RIGHT FRONT TIRE WITH THE PARKING BRAKE SET AND THE CAR WAS ON A LEVEL PAVED PARKING LOT SURFACE, THE JACK ROLLED OVER AND THE CAR FELL ON TO THE TIRE AS IT WAS BEING REMOVED RESULTING IN SIGNIFICANT DAMAGE TO THE FENDER AND INJURY TO MY HAND, …

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THE SCISSOR JACK FOR THE CAR IS UNSTABLE, WHEN THE CAR WAS JACKED UP TO REMOVE A FLAT RIGHT FRONT TIRE WITH THE PARKING BRAKE SET AND THE CAR WAS ON A LEVEL PAVED PARKING LOT SURFACE, THE JACK ROLLED OVER AND THE CAR FELL ON TO THE TIRE AS IT WAS BEING REMOVED RESULTING IN SIGNIFICANT DAMAGE TO THE FENDER AND INJURY TO MY HAND, I WAS THEN ABLE TO JACK THE CAR BACK UP AND REMOVE THE TIRE AND AGAIN WHILE PUTTING THE SPARE TIRE ON THE JACK ROLLED OVER AGAIN AND THIS TIME THE JACK WAS PINNED UNDER THE CAR AND FORD'S ROADSIDE ASSISTANCE WAS CONTACTED TO SEND SOMEONE TO JACK THE CAR UP. THE DEALER SAID THAT THERE IS NOTHING WRONG WITH THE JACK OR THE CAR, HOWEVER WHEN I TOOK THE CAR TO A COLLISION SHOP THEY WERE ALL TO FAMILIAR WITH THE PROBLEM.

NHTSA ODI #11082023

28,000 miles · Mar 13, 2018
Electrical SystemUnknown Or Other

MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALS…

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MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.

NHTSA ODI #11078999

10,815 miles · Dec 30, 2017
Power TrainUnknown Or Other

CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE…

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CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE FEELING SAFE TO PROCEED. THERE WERE SEVERAL OTHER CARS BEHIND ME WHEN THIS OCCURRED AND I AM THANKFUL I DID NOT ROLL BACK INTO ONE OF THEM. I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO TELL ME WHAT CAUSED THIS PROBLEM. THEY SAID THERE WERE UNAWARE OF ANY ISSUES LIKE THIS. I HOWEVER HAD AN ISSUE WITH THE TRANSMISSION AS WELL THAT WAS CAUSING A HARSH SHIFT THAT I WAS TAKING THE CAR IN FOR REPAIRS FOR. THERE IS ONLY 10821 MILES ON THIS VEHICLE AND IT IS STILL UNDER WARRANTY. THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS AND HAS REPLACED THE CLUTCHES, SEALS, AND BUSHING ACCORDING TO THE REPORT WE RECEIVED. I DO NOT FEEL AS THOUGH A NEW CAR SHOULD HAVE TRANSMISSION ISSUES THIS SOON. I AM CONCERNED IF OTHERS WOULD FIND THE SAME ISSUES WITH THE NEW FUSION SPORT.

NHTSA ODI #11057640

25,000 miles · Nov 29, 2017
Unknown Or Other

IT IS TORQUE CONVERTER CONNECTOR THAT SLAMS SUDDENLY AND MAKE THE CAR JERK WHILE IN MOTION NO MATTER WHAT SPEED I AM DOING..THE TORQUE CONVERTER DOES NOT CONNECT THE ENGINE TO THE TRANSMISSION SMOOTHLY .

NHTSA ODI #11051372

18,676 miles · Nov 29, 2017
Electrical SystemEngineUnknown Or Other

HAVE HAD CAR FOR JUST ONE YEAR 18676 MILES AND IT HAS TURNED OFF RANDOMLY 3 TIMES DURING THIS TIME. RANDOMLY UNDER LIGHT DRIVING CONDITIONS WHILE MAKING A TURN THE CAR LOOSES POWER AND WHEN YOU LOOK AT THE DASH IT SAYS FULL ACCESSORY LIKE YOU JUST PUSHED THE BUTTON WITH OUT TOUCHING THE BRAKE TO START. ONCE COASTED TO A SAFE LOC…

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HAVE HAD CAR FOR JUST ONE YEAR 18676 MILES AND IT HAS TURNED OFF RANDOMLY 3 TIMES DURING THIS TIME. RANDOMLY UNDER LIGHT DRIVING CONDITIONS WHILE MAKING A TURN THE CAR LOOSES POWER AND WHEN YOU LOOK AT THE DASH IT SAYS FULL ACCESSORY LIKE YOU JUST PUSHED THE BUTTON WITH OUT TOUCHING THE BRAKE TO START. ONCE COASTED TO A SAFE LOCATION YOU CAN RESTART THE CAR AND EVERYTHING RUNS FINE. NO CODES ARE LOGGED WHEN THIS ISSUE OCCURS. THIS COULD BE A SERIOUS ISSUE AS YOU HAVE NO WARNING WHEN IT HAPPENS AND IT LEAVES THE CAR WITHOUT POWER.

NHTSA ODI #11051350

100 miles · Aug 26, 2017
Electrical SystemUnknown Or Other

SINCE PURCHASING THE CAR IN JANUARY OF 2017 I HAVE NOT BEEN ABLE TO CONNECT MY SMARTPHONE TO THE NAVIGATION SYSTEM ON THE SCREEN IT WILL WORK SOMETIMES EVEN THOUGH I DOWNLOAD THE APPROPRIATE APPS FOR MY PHONE IT WILL NOT CONNECT. I HAVE TAKEN THE CAR IN 3 DIFFERENT OCCASIONS TO FORD OF MONTEBELLO AND THE PROBLEM PERSISTS. THE T…

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SINCE PURCHASING THE CAR IN JANUARY OF 2017 I HAVE NOT BEEN ABLE TO CONNECT MY SMARTPHONE TO THE NAVIGATION SYSTEM ON THE SCREEN IT WILL WORK SOMETIMES EVEN THOUGH I DOWNLOAD THE APPROPRIATE APPS FOR MY PHONE IT WILL NOT CONNECT. I HAVE TAKEN THE CAR IN 3 DIFFERENT OCCASIONS TO FORD OF MONTEBELLO AND THE PROBLEM PERSISTS. THE TOUCHSCREEN ALSO HAS FLICKERED AND TURN ON OFF NUMEROUS TIMES WHILE I WAS DRIVING THE CAR. BOTH OF MY FRONT DRIVER SIDE WINDOW AND PASSENGER WINDOW HAVE HAD A TENDENCY TO NOT ROLL ALL THE WAY UP AND AT THE SAME TIME ROLLED DOWN AND THEN THEY WOULD START DOING IT REPEATEDLY UNTIL I TURN THE CAR OFF OPEN MY DRIVER SIDE DOOR TURN THE CAR BACK ON AND THEN IT WOULD STOP.

NHTSA ODI #11019824

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.