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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

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When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Service Brakes complaints

50 reports
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Mileage unknown · Apr 26, 2023
EnginePower TrainService Brakes

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operator selects was in reversed.

NHTSA ODI #11519112

138,000 miles · Apr 17, 2023
Electrical SystemService Brakes

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and START/STOP button. The cause of the failure was not yet determined.…

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The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and START/STOP button. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 138,000.

NHTSA ODI #11517370

Mileage unknown · Apr 11, 2023
Power TrainService Brakes

Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at Riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence …

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Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at Riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence with the Eco boost engines. An investigation is warranted, Ford's negligence and poor build quality has become a safety concern.

NHTSA ODI #11516518

Mileage unknown · Apr 6, 2023
EngineService Brakes

The Ford Fusion suffered a brake and engine failure. Ford mechanics claim it is due to a plastic part in the vacuum pump. This vehicle is completely unsafe and is prone to mechanical failures that snowball into hazardous driving conditions.

NHTSA ODI #11515771

Mileage unknown · Apr 5, 2023
EngineService Brakes

Brake failure - major near miss accident on Sunday March 26, 2023.

NHTSA ODI #11515696

Mileage unknown · Mar 18, 2023
Service BrakesUnknown Or OtherWheelsCrash

Upon trying to stop at a stop sign my son was unable to stop in time and rolled into the roadway which caused a collision with another vehicle. He depressed the brakes and clearly heard a grinding noise and never felt the pumping feeling under his foot for the antilock breaks. He thought he couldnt stop due to ice on the roadway…

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Upon trying to stop at a stop sign my son was unable to stop in time and rolled into the roadway which caused a collision with another vehicle. He depressed the brakes and clearly heard a grinding noise and never felt the pumping feeling under his foot for the antilock breaks. He thought he couldnt stop due to ice on the roadway, but have since seen the brake recall on my vehicle. The accident caused the vehicle to become a total loss. The witnesses said my son stopped at the stop sing and pulled into the roadway in front of car going 50mph. That could not have happened by the angle of the car at the time of the accident. Had he stopped like the 'witnesses" said, he would have entered the roadway a couple second later and then become t-boned by the other car. He was hit on the rear quarterfinal coinciding with my sons story he could not stop. My son has held to his story that he tried to stop and the car would not stop. I have felt on occasion since Dec my brakes feeling a little off at times but never on a consistant basis to get it looked at. My vehicle had a small leakage in Dec which we could not locate and it never occurred since. We checked the brake fluid and all fluids routinely since. Never seen the leak since. I also put four brand new tires on my vehicle two days prior to the accident. It does appear in the photos after the accident there were new parts on the wheel in the area of the brakes. I only owned this vehicle for 9 months prior to this incident.

NHTSA ODI #11512550

Mileage unknown · Mar 13, 2023
Service Brakes

While sitting in a fast food, drive-through line, I heard a pop and my brake pedal pressed all the way to the floor and the brakes completely failed and r he car started to roll forward. There was no warning. There was nothing wrong with the brakes whatsoever but all the pressure on the brake pedal and the brakes failed. after…

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While sitting in a fast food, drive-through line, I heard a pop and my brake pedal pressed all the way to the floor and the brakes completely failed and r he car started to roll forward. There was no warning. There was nothing wrong with the brakes whatsoever but all the pressure on the brake pedal and the brakes failed. after getting out of the fast food line, I parked in the parking lot of the restaurant and checked under the hood and there was brake fluid everywhere on the passenger side of the engine compartment. There was no brake fluid inside of the brake fluid compartment. On Monday, 3/13/2023. I had the vehicle towed to a mechanic shop to look at I have yet to get a response on what the problem is. Not less than five minutes before getting in the fast food drive-through line I was driving on the freeway. Had this had happened on the freeway. I probably wouldn’t be here talking to you making his complaint.

NHTSA ODI #11511677

Mileage unknown · Jan 17, 2023
Service Brakes

My 2017 Ford Fusion suddenly has a brake fluid leak and all fluids have been previously checked on a routine basis. My brakes suddenly wouldn’t work while driving and trying to come to a stop and I had to pull on my emergency brake and then put in park as it will not stop completely while sitting at a red light or intersection.…

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My 2017 Ford Fusion suddenly has a brake fluid leak and all fluids have been previously checked on a routine basis. My brakes suddenly wouldn’t work while driving and trying to come to a stop and I had to pull on my emergency brake and then put in park as it will not stop completely while sitting at a red light or intersection. I have read the multiple complaints that have been reported with this problem and I am also reporting this issue with my 2017 Ford Fusion as well!

NHTSA ODI #11502275

Mileage unknown · Jan 17, 2023
Service Brakes

Over the past 6-8 months, I have replaced the front passenger brake line two times and the front driver side brake line once. If needed, I have receipts showing I have purchased brake fluid and new brake lines on three separate occasions in recent months. I have pictures of the most recent brake line failure. On all three o…

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Over the past 6-8 months, I have replaced the front passenger brake line two times and the front driver side brake line once. If needed, I have receipts showing I have purchased brake fluid and new brake lines on three separate occasions in recent months. I have pictures of the most recent brake line failure. On all three occasions the brake lines have split/burst, I’ve had no warning the brakes are failing or losing fluid or pressure. The low brake fluid light does not come on till minutes after the brakes fail. don’t know there’s a problem till I try to stop and the pedal goes straight to the floor. Right before the brake pedal hits the floor, there’s minimal braking power and you can gradually slow down. The last time this happened I was on the PA turnpike outside of Pittsburgh traveling 70mph. This was extremely unsafe, I thought for sure I was going to cause a major accident as I could not the stop the car in rush hour traffic.

NHTSA ODI #11502082

Mileage unknown · Dec 10, 2022
Service BrakesCrash

Which drive home from work one day when my brakes just gave out. Prior to my brakes given out in August. My brakes begin to feel loose. I set my car down for a few months and as recently as December 10 a had my car towed to Ford where they have. Let me know that my front brake lines have malfunction I need to be replaced.

NHTSA ODI #11496842

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.