2017 Ford Fusion

77K MILES, SHIFT SYSTEM FAULT WHILE VEHICLE IN USE, TRYING TO CHANGE FROM REVERSE TO DRIVE ON A DOWNTOWN CITY STREET. GEAR SELECTOR KNOB RETURNS TO PARK FROM SELECTING REVERSE, OR DRIVE. FORD FUSION IS NOT OPERABLE AND HAD TO BE TOWED. REVIEWED PREVIOUS INCIDENT REPORTS FOR 2017 MODEL IDENTIFYING PLASTIC BUSHING HOLDING THE SHIFT LINK CABLE TO THE TRANSMISSION FAILING. FORD FUSION MODEL 2016 AND EARLIER RECALLS FOR THE SAME PLASTIC BUSHING FAILURE, ALONG WITH MY WIFE'S 2014 FORD ESCAPE HAVING A RECALL FOR THE SAME PLASTIC BUSHING. WHY DOES THIS DEFECTIVE PLASTIC BUSHING REMAIN IN USE AFTER YEARS OF RECALLS?

WHEN BACKING FROM A PARKING SPACE, THE VEHICLE WOULD NOT SHIFT TO ANY GEAR OR NEUTRAL. NO WARNING OR INDICATION OF ANY PROBLEM, IT JUST QUIT RIGHT IN THE MIDDLE OF A PARKING LOT. VEHICLE SHIFTER KEPT RETURNING TO PARK AND WOULD NOT MOVE! VERY DANGEROUS. MECHANIC SAID THE SHIFT CABLE BROKE. I SEE ON HERE THAT OTHERS HAVE HAD THE SAME ISSUE AND THERE WAS A RECALL UP TO THE 2017 MODELS. I THINK FORD NEEDS TO RECALL THE 2017 MODELS FOR THE SHIFT CABLE AS WELL BECAUSE IT'S OBVIOUSLY AN ISSUE. CAR HAS 80K MILES. TRANSMISSION WAS REPLACED AT 66K MILES. 2017 FORD FUSIONS ARE AWFUL AND DANGEROUS! DO YOUR CUSTOMERS MATTER, FORD?

I HAVE A 2017 FORD FUSION AND THE SHIFTER CABLE BUSHING CAME APART CAUSING MY CAR TO BE STUCK IN REVERSE. I COULD NOT START MY CAR IN A PARKING LOT BECAUSE THE DASH SHOWED THE CAR WAS IN REVERSE ALTHOUGH THE SHIFTER WAS IN PARK. MY CAR WAS TOWED THROUGH FORD ROADSIDE. I WAS CHARGED FOR THE TOW AND THE REPAIR THROUGH FORD. I WAS TOLD BY FORD CUSTOMER SERVICE THAT NONE OF THIS IS COVERED BY THE RECALL 19S16. CURRENTLY THE RECALL IS FOR 2013-2016 CARS. MY CAR WAS MADE AT THE SAME HERMOSILLO MEXICO PLANT AS THE OTHER CARS WITH THE RECALL. IT WOULD HAVE BEEN MANUFACTURED IN 2016. THIS IS A SAFETY ISSUE AND MY CAR COULD HAVE ROLLED AWAY IN PARK CAUSING INJURY. A NEW PLASTIC BUSHING WAS INSTALLED ON THE SHIFTER CABLE BUT I'M WORRIED IN ANOTHER TWO YEARS THE SAME THING WILL HAPPEN AFTER WEAR.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH THROUGH A BUSY INTERSECTION, THE VEHICLE SUDDENLY DECELERATED AND STALLED. AFTER TURNING THE ENGINE OFF AND BACK ON, THE "SHIFT SYSTEM FAULTY" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFT CABLE CONNECTOR WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. PIONEER FORD (150 HWY 27 NORTH BYPASS, BREMEN, GA 30110) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

MY CAR WILL NOT SAY IN GEAR IT WILL CONTINUE TO GO IN PARK NO MATTER WHAT GEAR IT'S IN. I WAS ON THE CITY STREET WHEN THAT HAPPEN. IT TOOK ME ABOUT 30 MINUTES FOR IT TO DO ANYTHING. ONCE I GOT IT PARKED IT DID IT AGAIN. ON THE SCREEN IT SAID SHIFT SYSTEM FAULT. AT ONE POINT IT WAS STUCK IN REVERSE. THEY ARE TELLING ME IT'S NOT A RECALL ON THAT WHEN IT SHOULD BE. I COULD'VE BEEN DRIVING ON MAJOR HIGHWAY WHEN IT HAD CHANGED GEAR. MY KIDS AND I COULD'VE GOT SERIOUSLY HURT.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED FROM DRIVE INTO REVERSE WITHOUT WARNING AND THE PARKING BRAKE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO ROBIN FORD INC. (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 76,000.

THE VEHICLE STARTED HESITATING BUT WAS NOT BAD UNTIL THE CAR GEARED DOWN IN TRAFFIC, ALMOST CAUSING AN ACCIDENT. THE TROUBLE INDICATOR WAS A "WRENCH" WHICH INDICATED A POWER TRAIN ISSUE. I GOT THE CAR BACK HOME AND HAD IT TOWED TO THE CAR DEALERSHIP, WHERE THE DIAGNOSIS WAS I NEED A NEW TRANSMISSION FOR A 2017 FORD FUSION, WITH 66,238 MILES. COST OF REPAIR IS QUOTED AT $4875 TO REPLACE THE TRANSMISSION. CURIOUS AS TO HOW A THREE YEAR OLD VEHICLE HAS TO HAVE THE TRANSMISSION REPLACED.

TL* THE CONTACT'S SON OWNS A 2017 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING 35 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO SHEEHY FORD (LOCATED AT 10601 MIDLOTHIAN TPKE, RICHMOND, VA 23235, 804-378-3697) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,223.

I HAVE A 2017 FORD FUSION. MY ISSUE IS THE THE SHIFTER LINK CABLE. THERE IS A LITTLE PLASTIC BUSHING THAT HOLDS THE CABLE TO THE TRANSMISSION THAT ALLOWS YOU TO SHIFT FROM PARK TO NEUTRAL REVERSE AND DRIVE. WELL MINE BROKE AND I'M GLAD IT WAS IN PARK. IF IT WASN'T IN PARK I WOULD HAVE NO WAY TO EVEN GET IT IN PARK NOT ATKEAST BY MYSELF ANYWAY. WHEN I WOULD TRY TO CHANGE GEARS I GOT A WARNING MESSAGE THAT SAID SHIFT SYSTEM FAULT SERVICE REQUIRED! IT TOOK ME FOREVER TO FIGURE OUT WHAT WAS WRONG. AFTER FURTHER DOING MORE RESEARCH I FOUND OUT THAT THE 13-16 FUSIONS HAD THIS ISSUE AND WERE RECALLED. I FOUND THE PART NUMBER FROM FORD WHICH IS DG92-7K340-A. I TOOK IT TO FORWARD AND TOLD THEM THE ISSUE AND THEY SAID THERE WAS A RECALL FOR IT SO I HAVE THEM MY VIN NUMBER AND THEY SAID THAT THERE'S NO RECALL FOR THE 2017 FUSION THAT THEY FIXED THE ISSUE WITH THEM. WELL OBVIOUSLY NOT! THE GUY TRIED TELLING ME I NEEDED TO BUY THE WHOLE CABLE TO FIX IT. WHICH I KNEW BETTER I GAVE HIM THE PART NUMBER AND THEY HAD A BIG BOX OF THE BUSHINGS SITTING ON THE DESK TOOK IT HOME AND FIXED IT IN LIKE 5MIN. I'M GLAD I WAS HOME WHEN IT HAPPENED AND NOT DRIVING BECAUSE IF SO MY VEHICLE WOULDN'T GO INTO PARK OR ANY GEAR FOR THAT MATTER.