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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

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When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Power Train complaints

310 reports
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Mileage unknown · Nov 1, 2021
Power Train

I have 61,000 miles on this Ford Fusion 2017 and the Rotary shifter module needed to be replaced already. I was unable to put the car into gear or get it out of Park. It simply would not rotate and move. I had to take the car to South Bay Ford to complete a repair. They replaced the rotary shifter assembly and upon my research I…

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I have 61,000 miles on this Ford Fusion 2017 and the Rotary shifter module needed to be replaced already. I was unable to put the car into gear or get it out of Park. It simply would not rotate and move. I had to take the car to South Bay Ford to complete a repair. They replaced the rotary shifter assembly and upon my research I found that other owners are having similar issues.

NHTSA ODI #11438912

Mileage unknown · Oct 29, 2021
Power Train

Unable to place vehicle in park or shift vehicle with reliability. Vehicle does not safely reflect the gear that it is in (i.e. Lever in Park, transmission is actually in Reverse). While vehicle is in a gear, it may not actually move at all. Currently displays error message: Shift SYS Fault, Service required.

NHTSA ODI #11438661

Mileage unknown · Oct 28, 2021
Power Train

Shift linkage bushing disintegrated causing the shift linkage to separate completely from the transmission. Lost all ability to put car into any gear, including neutral. Couldn't even override the transmission selector lockout to put car into neutral as entire transmission was disengaged. Car was immobilized in the middle of the…

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Shift linkage bushing disintegrated causing the shift linkage to separate completely from the transmission. Lost all ability to put car into any gear, including neutral. Couldn't even override the transmission selector lockout to put car into neutral as entire transmission was disengaged. Car was immobilized in the middle of the road while my girlfriend attempted to parallel park. Whole front half of car was left stuck in the traffic lane. Incident happened around 1pm Pacific time on 10/25/21. Dealer said my specifc VIN isn't covered under recall affecting similar Ford Fusion/Edge models. There were warning lights that appeared on 10/22 or 10/23. I can't remember for certain. At that point the car still shifted fine. I thought it was some kind of electrical malfunction or malfunction with the gear selector dial.

NHTSA ODI #11438455

130,000 miles · Aug 13, 2021
Power Train

The contact owns a 2017 Ford Fusion. The contact stated that gear shifter failed. The contact sated that when the driver attempted to shift the gear shifter from reverse into drive, the gear shifter failed to shift into the drive position. The vehicle was towed to the dealer to be diagnosed. The mechanic informed the contact tha…

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The contact owns a 2017 Ford Fusion. The contact stated that gear shifter failed. The contact sated that when the driver attempted to shift the gear shifter from reverse into drive, the gear shifter failed to shift into the drive position. The vehicle was towed to the dealer to be diagnosed. The mechanic informed the contact that the gear shifter cable was fractured. The dealer replaced the gear shifter cable. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

NHTSA ODI #11429006

41,000 miles · Aug 3, 2021
Power Train

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not…

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The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000

NHTSA ODI #11427555

Mileage unknown · Jul 8, 2021
Power Train

Cracked Flexplate on 2.0L EcoBoost motor. Apparently this is a common issue on those Ford motors and it is not a recall, what I think it should be once it is a manufacturing defect and a repair will cost about 4K.

NHTSA ODI #11423881

Mileage unknown · Jul 5, 2021
Power Train

My 2017 Ford Fusion 2.0L AWD with ~ 70k mileage car started to show an acceleration hesitation when starting from a stop on Thursday and Friday of the week. The following Monday morning, my car would start to vibrate when at a stop sign or traffic light when in drive. Over the following couple days, the vibration became excessiv…

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My 2017 Ford Fusion 2.0L AWD with ~ 70k mileage car started to show an acceleration hesitation when starting from a stop on Thursday and Friday of the week. The following Monday morning, my car would start to vibrate when at a stop sign or traffic light when in drive. Over the following couple days, the vibration became excessive to the point that the car would vibrate excessively and stall if left in Drive when at a stop. When one is at a stop and puts the car into Park, the engine RPM's immediately surge and then settle down to a normal RPM. There were no warning lamps or messages on the dash. I took the car to my local Meineke on Friday of the same week and they determined that it was a Torque Converter issue and that is something that they could not do. I then took the car to my the nearest Ford Dealership in which they confirmed that the Torque Converter was indeed the issue. They said that they did get Warnings from their obd reader but there are still no warning lamps on the dash. The Ford Dealership filed a claim with Ford as a Torque Converter and/or Transmission are a known issue at this time. My car is the same model year, made at the same factory in the same assembly time as a known recall. My issue is similar to Recall no. 17V427000, but not exactly the same yet. Reference: https://auto-recalls.justia.com/ford/fusion/2017/17v427000/ I drove the following few days while waiting for Ford's approval to proceed with the repair/replacement but now feel the car sporadically surge at highway speeds and it's getting more noticeable over time. Ford declined my car for a recall. If one Googles the same model and issue, there are a LOT of people with the same issue around the same mileage. I'm continuing to hesitantly drive as I need to get to/from work. I'm proceeding with getting the Torque Converter/Transmission replaced via the Ford Dealership at at a cost of ~ $5k as I have no other options at this time.

NHTSA ODI #11423466

52,000 miles · Jun 21, 2021
Power Train

The contact owns a 2017 Ford Fusion. The contact stated that upon shifting his gear lever into drive(D), the gears began to blink as the "system shift fault" warning light illuminated. The contact was able to move the vehicle into reverse(R); however, the shifter had become stuck in reverse. After the contact was able to place t…

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The contact owns a 2017 Ford Fusion. The contact stated that upon shifting his gear lever into drive(D), the gears began to blink as the "system shift fault" warning light illuminated. The contact was able to move the vehicle into reverse(R); however, the shifter had become stuck in reverse. After the contact was able to place the vehicle into the park(P), he towed the vehicle to a dealer where they informed him that the shifter cable bushing needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.

NHTSA ODI #11421718

65,000 miles · Jun 10, 2021
Power Train

The contact owns a 2017 Ford Fusion. The contact stated that whenever the gear shifter was placed in reverse, the gear shifter inadvertently shifted out of reverse without driver input. There was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was…

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The contact owns a 2017 Ford Fusion. The contact stated that whenever the gear shifter was placed in reverse, the gear shifter inadvertently shifted out of reverse without driver input. There was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V427000 (Power train). The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.

NHTSA ODI #11420418

Mileage unknown · Jun 9, 2021
Power Train

Was driving my cat and it popped up shift system fault. I couldn't move my car. It stalled in the middle of the road. I contacted several people about this. Found out the shifter cable came loose from the transmission. The clamp that hold its on was gone.i happened to just backed up and this happened. If this was to happen drivi…

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Was driving my cat and it popped up shift system fault. I couldn't move my car. It stalled in the middle of the road. I contacted several people about this. Found out the shifter cable came loose from the transmission. The clamp that hold its on was gone.i happened to just backed up and this happened. If this was to happen driving this could have resulted in a serious accident

NHTSA ODI #11420276

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.