Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Power Train complaints

310 reports

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Mileage unknown · Feb 5, 2023

Power Train

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The bushing that attaches transmission shift cables disappeared. The car flashed "shift sys fault" and kept turning on the emergency brake and disabled the engine from starting. After googling the warning, I found an article about the recall from ford and what the problem was. After finding a picture of the problem I was able to verify that the bushing was gone and cable was detached. Once the cable was reattched, the car functioned correctly. Unfortunately my car was not part of the 2022 recall for this malfunctioning part

NHTSA ODI #11505709

Mileage unknown · Jan 25, 2023

Power Train

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The Shifter Cable Bushing disintegrated on my 2017 Ford Fusion, causing it to not shift into drive while parking my car. This did not result in damage or an accident, but the car was stuck in gear, and I could not move the car. I was told there is no recall for my car on this, but there is on others. I had to get it repaired at my own cost. The issue could cause more problems with similar cars like mine. A warning on my dash told me there was a problem with the shifter mechanism and that the car wasn't in gear. If the car had been in neutral at the time of the problem, it could have rolled away, with me thinking that the car was in park.

NHTSA ODI #11503687

Mileage unknown · Jan 11, 2023

Power TrainUnknown Or Other

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On 12/08/2022, my 2017 Ford Fusion started as normal in a busy parking lot, but once I idled/moved just a little, it became locked as if the emergency brake was on (it was not) and would not shift out of park, regardless of trying to put in neutral, reverse, etc. (It would show N or R on the dash, but remained deadlocked in Park.) There was this error message: "SHIFT SYS FAULT Service Required." It took several people to push the car to a safe area out of the way of traffic. Had to have the car towed at owner's expense to the closest Ford dealership. There were not other messages or signs of the problem prior to this failure on 12/08/2022. Ford dealer on 12/10/2022 removed and replaced transmission shifter cable bushing and installed cap. Ford dealer agreed that most certainly, this 2017 Ford Fusion has the EXACT same recall #22s43 that other 2017 Fusions have had. However, when Ford dealer entered this vehicle VIN, nothing showed up in OASIS. So I had to pay for this repair out of pocket. Like others have stated, the Ford recall #22s43 is too narrow in scope. So why in the world am I having to pay 100% of the cost to fix the EXACT SAME bushing/cap issue (recall 22s43) that others are having with the EXACT SAME YEAR, MAKE, & MODEL?!?! Just because my VIN wasn't included in Ford's original recall? DOES NOT MAKE SENSE! If it's the same issue as the other vehicles are having (of the same year, make, model) why am I paying for the error and they aren't?

NHTSA ODI #11501300

Mileage unknown · Jan 2, 2023

Power Train

The problem is in the gear shifting. The problem is the same problem many others are having on 2017, but are not included in the recall. The recall is Fords number for this recall is 18S08. Several hundreds have filed a complaint but Ford will not expand the recall to include the 2017. This is a safety issue that needs to be…

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NHTSA ODI #11499767

Mileage unknown · Dec 16, 2022

Electrical SystemPower Train

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When putting my car in park, I received a warning "SHIFT SYS FAULT" Confirm Park Brake Apply Before Exiting the Vehicle. My parking brake was never on. When I got back in my vehicle, my gear shift would not let me take put my vehicle into gear. I googled and found it was the gear shift bushing and there was a recall on this part. I was able to take my vehicle to the repair shop and told them there was a recall. They informed me the recall was not for my vehicle because the recall was for automatic transmissions on 2016 and before. How can this exact same part be a recall on an automatic vehicle, but not on an electronic "dial" gear shift?

NHTSA ODI #11497781

65,689 miles · Dec 13, 2022

Power Train

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the power train fault warning light was illuminated. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 65,689.

NHTSA ODI #11497256

Mileage unknown · Dec 10, 2022

Power Train

Car wouldn’t shift to park!

NHTSA ODI #11496860

Mileage unknown · Dec 3, 2022

Power Train

The transmission shifting cable bushing has gone bad. My car will not shift into park it’s stuck in neutral. Ford tried transferring but couldn’t. I was instructed to file report online. I have a case number for assistance for repairs.

NHTSA ODI #11495878

Mileage unknown · Nov 30, 2022

Power Train

Purchased vehicle used from a state agency, transmission lurches, won’t go into gears, stays in neutral then launches into gear. Can put transmission into drive but the car won’t move for several seconds, will go into drive without warning.

NHTSA ODI #11495570

Mileage unknown · Nov 26, 2022

Power Train

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The transmission failed AGAIN... the Original transmission failed at 75,106 miles and Ford would not replace it even though it was in the batch flagged as having a Transmission issue (assembled in Mexico with my VIN in the range). I filed a report like this for that one as well. I ended up having to pay $4,700 out of pocket the first time. This next time, the replacement transmission failed at 99,108 miles but this time was covered by the replacement transmission warranty (3yr unlimited mileage)

NHTSA ODI #11494944

Official recalls

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.