2017 Ford Fusion

The contact owns a 2017 Ford Fusion. The contact stated that when his daughter started the vehicle, the vehicle started shaking violently. Additionally, the contact stated that she observed white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

I am the only owner and driver of vehicle with just under 70,000 miles. The vehicle has regular service maintenance with original dealership purchased from and no leaks or major problems have been detected during any visit. On Saturday 4/13 after battery was replaced, the check engine light came on. Engine coolant temperature too high warning came on shortly thereafter. Upon arriving to destination and car sitting for 4 hours, both lights went off. No issues the next two days with very minimal driving. On Tuesday 4/16 car was driven about 30 minutes and had issue restarting after sitting for about an hour. Upon restart, both warning lights reappeared. When car began to sputter at 65mph highway speeds, a flashing coolant warning was coupled with audio warning. Hazard lights and light traffic allowed car to be safely driven back to street, but eventually vehicle lost all acceleration. It was then parked in open lot and towed to independent service center after hours. (Normal service provider estimated two week delay before for any diagnosis.) On the following day, initial diagnosis was extremely low coolant and need for tune up. No leaks were detected, no battery issues, coolant was topped off, and vehicle was deemed drivable. Thursday 4/18 the vehicle was brought back for recommended tune up and also an oil change. Technician noticed smell of coolant coming out of exhaust and coolant level was considerably lower than previous day. Final diagnosis is coolant leak into motor resulting in blown head gasket. At minimum, replacement of affected cylinder, water pump and hoses is recommended. Most common course of action is complete motor replacement.

Last week (today is April 16, 2024) I noticed when I start my car lots of smoke is coming out the back. Days later the engine light appears and starts flashing then my car starts to shake and stall as I’m driving putting me and others on the road at risk. Before I break it starts to stall so I try to break way ahead of time before needing to so I don’t put cars in front of me at risk. I’ve taken it to a mechanic and he’s telling me it seems to be a manufacturing issue with the engine. My 2L engine head gasket #2 cylinder on a 2017 Ford fusion seems to be the problem. This is very unfortunate as I have been in love with my car since I first purchased it brand new in the beginning of 2018. I have a service appointment with ford in two weeks

I have the 2.5 liter engine in my 2017 ford fusion but it’s also experiencing the same coolant leak symptoms of other engine models of this year of vehicle. Car has no visible leaks but coolant levels keep dropping. Temp gauge goes up and down back and forth. Car seems to be sputtering while driving. Currently just passed 100,000 miles this week. I’ve had the vehicle for 7 years and it seems like recall after recall.

The contact owns a 2017 Ford Fusion. The contact stated while driving 50 MPH, the vehicle began to shake and vibrate. The contact pulled over, opened the hood, and noticed that the engine was vibrating violently. The check engine warning light was illuminated and blinking. The vehicle was towed to the local dealer, where it was diagnosed that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to Customer Satisfaction Program: 18L02. The failure mileage was approximately 82,601. The contact stated the estimated Engine shortblock replacement is $9211 including parts, and requesting into why this vehicle was not included in the recall. and labor.

The contact owns a 2017 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed white smoke coming from the tailpipes. The check engine warning light was illuminated. The contact stated that the coolant reservoir had to be refilled every four days. The vehicle was taken to an independent mechanic and the spark plugs and coil packs were replaced. The coil packs were replaced twice. The failure reoccurred, and the independent mechanic agreed to replace the coil packs another time. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 98,275.

While driving on the interstate car began to excessively shake and check engine light flashed for almost a minute then stopped. Was approaching exit to residence location and was able to get there. Once at home, car was then sluggish to start but no check engine light was on. Attempted to drive car in a safe area to see if it would repeat or light would come on. This was on a Sunday, therefore the dealership was closed. Light did come back on solidly and took car to dealership that next day, Monday. Was told coolant intrusion into the engine. After the incident and in doing research, appears to be a known issue in this vehicle.