2017 Ford Fusion

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The spark plugs were replaced; however, the following day the check engine warning light illuminated again. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

I recently experienced a problem with my 2017 Ford Fusion. The check engine light came on and the car was riding rough. I took it to a local mechanic and he determined that the spark plugs needed to be replaced. He replaced them and did a tune up and the car seemed fine. Two days later the check engine light came on again and the car started riding rough again. I took it back to the same place and he said one of the spark plugs blew again. He did some more research and found a TSB regarding my issue. Their is a known design flaw in these cars that were manufactured between 2017-2019 that allows coolant to leak into the engine. I made an appointment with a Ford dealer to confirm and I was told that my engine would need to be replaced. At this point, when I started the card, white smoke started billowing out of the exhaust and the coolant light illuminated. I have no choice but to replace the engine at my own expense since my warranty has expired. I did extensive research on this and found cases where people's cars have caught on fire. There are also reports of the car shutting down while on highways. Ford is aware that this is a design flaw but has not issued a recall. Thank you.

Coolant intrusion into cylinder 2 cause misfires and lead to failure 2.0L fusion platinum with 90,0000 miles Noticed low coolant level, sloshing novices behind the dash). Machine said the did hear any, I was quite loud for 6 months. Always on excel and sometimes waterfall sounds at stops. Flushed and replaced coolant. Pressure tested 40 min. Sloshing noises started 3 days later. Level Dropped again and caused a missfire. All plugs replaced. Pressure test overnight, no leaks or coolant drop per dealer. Sent home with a nice bill and statement saying nothing is wrong. Rep gets frustrated why I keep asking why and were is the coolant going. Recommended I buy an extended warranty plan. 3rd time same misfire. Called and told me there is coolant in the cylinder and is $9,500 to replace. I wish the customer could she the photos from the scopes. It’s just hard to trust people The cars not worth that going to another dealer to trade in 🙏🏻

HELP My vehicle is experiencing the 2017 Ford Fusion 2.0 EcoBoost coolant leak. Seems to be common among thousands of ecoboost engine since 2010. Proven engine defect & current class action law suite. My dealer wants $8000. That is a lot of money for us. To replace engine (May 15th 2024). Can you help with information, what should I do, signing up for Class action lawsuit. I’m probably going to pay the $8000. Because dealer is refusing to cover cost and we are desperate to get vehicle back in use. Also my vehicle when VIN is ran shows no recall but clearly fulls into recall category???? Confused on that. Can you please contact me with ANY help

2017 ford fusion se with roughly 70,000 miles blew its engine in route to Wisconsin from Illinois. Less than 1.5 hrs into the drive, highway, steady speed, sudden drop in speed and white smoke out the back. Immediately pulled off road and happened to be within minutes from a Ford dealership so I dropped it there. Today, [XXX] they advised that the engine rebuild + new turbo would be a 12,000 repair. The car itself is worth about $10-12k in good condition. This car has had no major issues and has been regularly maintained at a ford dealership. Regular oil changes and any repairs were done with Ford! Now, the 3rd cylinder has heavy scoring which is causing pressure issues and oil blowing out the dipstick. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2017 Ford Fusion engine failed while driving in heavy traffic on I10 due to low coolant level/high engine temperature as described in campaign 22-2229 (vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL)). Replaced engine assembly (62,897 miles) at the direction of Ford Dealer.

White smoke started to come out the tailpipe. Check engine light came on a day later. Had codes run, misfire cylinder 4. Changed the spark plugs. Cleared up for a couple of days. Came on again when car struggled to start. Noticed coolant was low after engine temperature warning came on. Pulled over immediately. Checked the coolant and oil for cross contamination. Had my car towed to a shop to look at. Found out it had a blown head gasket causing coolant to leak. Have had the car a couple of years and love it. Was made aware of potential coolant intrusion issue (that is known in fusions and escapes) months after I bought it. The repair from ford will be, replace the short block and head gasket, which will cost me several thousand dollars. Car is at 135k miles.

1. Vehicle went into "limp mode" while driving on the highway. 2. Safety was at risk - Starting slowing down immediately in rush hour traffic. Could not accelerate. Pulled onto shoulder. 3. Dealer could not reproduce. 4. Not inspected by manufacturer, police, or insurance. 5. No warning lamps lit prior to incident. Vehicle running normally prior to incident. Restarted the car and issue was no longer present.

My vehicle is exhibiting the same defects that are included in the NHTSA customer satisfaction program 21N12 regarding a coolant intrusion. When hooked up to a scanner it reports DTCs P0300 and P0301-P0303. Is my understanding that this is a safety concern as it could cause the engine to fail and a fire to erupt. Unfortunately by the time this was brought to my attention as of today's date May 2nd 2024, My bed has not been recalled and it does not meet the stipulations of the customer satisfaction program as the current millage exceeds the 84,000 mi specified. I have noticed The coolant needing refilled several times over the years I have owned the vehicle. And this is the third time that I've had issues with misfirings, that required changing of spark plugs and ignition coils to correct. The frequency of the misfirings and some concerns that my mechanic had or what led me to research the issue, though now it seems it may be too late. I am concerned because it is a safety issue.