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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

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When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Electrical System complaints

125 reports
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30,353 miles · Sep 1, 2020
Electrical SystemEngine

I WAS DRIVING ABOUT 10 MINS AWAY FROM MY HOUSE, IN THE CITY AS I APPROACHED A RED LIGHT MY CAR SHUT OFF. IT STOPPED WHILE I WAS IN MOTION , I COULDN'T BRAKE, THERES WAS NOTHING COULD DO BUT JUST LET THE CAR STOP ON ITS OWN. THE BATTERY LIGHT STARTED TO FLASH, THE WRENCH LIGHT CAME ON. I TURNED THE CAR OFF, THEN BACK ON, AN…

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I WAS DRIVING ABOUT 10 MINS AWAY FROM MY HOUSE, IN THE CITY AS I APPROACHED A RED LIGHT MY CAR SHUT OFF. IT STOPPED WHILE I WAS IN MOTION , I COULDN'T BRAKE, THERES WAS NOTHING COULD DO BUT JUST LET THE CAR STOP ON ITS OWN. THE BATTERY LIGHT STARTED TO FLASH, THE WRENCH LIGHT CAME ON. I TURNED THE CAR OFF, THEN BACK ON, AND IT DIDNT START. SO I TRIED AGAIN, AND THE CAR STARTED, I WAS ALE TO MAKE IT HOME SAFE. BUT THIS IS A HAZARD, I HAD CHILDREN IN THE CAR, I WILL LIKE THIS CAR TO BE RECALLED. I SAW IN 2017 IN JULY ABOUT FIVE THOUSANDS 2017 FORDS WERE RECALLED FOR THIS REASON. IM SCARED AND DONT KNOW WHAT TO DO!

NHTSA ODI #11352665

Mileage unknown · Aug 18, 2020
Electrical System

2017 FORD FUSION. CONSUMER WRITES IN REGARDS TO DEFECTIVE BATTERY. *LD THE CONSUMER STATED SINCE THE PURCHASE OF THE VEHICLE THE BATTERY HAS DIED A TOTAL OF 7 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR 4 TIMES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. *JS

NHTSA ODI #11349434

Mileage unknown · Aug 12, 2020
Electrical System

MY VEHICLE START STALLING THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR SLOWED DOWN AND WOULDN'T GO OVER 25MILES ON THE INTERSTATE AND I ALMOST GOT HIT BY OTHER VEHICLES TRYING TO PASS ME. I WAS CLOSE TO THE FORD DEALERSHIP SO I DECIDED TO GO THERE. NOT LONG AFTER THE TEMPERATURE GAUGE STARTS TO GO UP. ONCE L ARRIVED AT THE …

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MY VEHICLE START STALLING THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR SLOWED DOWN AND WOULDN'T GO OVER 25MILES ON THE INTERSTATE AND I ALMOST GOT HIT BY OTHER VEHICLES TRYING TO PASS ME. I WAS CLOSE TO THE FORD DEALERSHIP SO I DECIDED TO GO THERE. NOT LONG AFTER THE TEMPERATURE GAUGE STARTS TO GO UP. ONCE L ARRIVED AT THE FORD DEALER WHERE I ALWAYS GO FOR THE MAINTENANCE OF MY VEHICLE AND AFTER 3HRS I WAS ASKED IF THEY COULD KEEP MY CAR OVERNIGHT TO DO A COOLANT CHECK. I SAID YES AND THE NEXT DAY I WAS TOLD THAT THE CODE 301 WAS A SPARK PLUG THAT NEEDED TO BE CHANGED BUT THAT WASN'T THE PROBLEM. I HAVE A COOLANT LEAK AND ITS LEAKING IN MY ENGINE AND THAT IS THE PROBLEM. OVERALL I NEED A NEED ENGINE AND THE CAR IS ONLY 2 1/2 YEARS OLD. FORD WOULD NOT HELP WITH THE PROBLEM.

NHTSA ODI #11348942

74,000 miles · Jul 27, 2020
Electrical SystemEngine

I PURCHASED THE CAR ON OCTOBER 21ST OF 2019. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR BASICALLY SENSE PURCHASING IT. I BOUGHT THE CAR WITH 54,000 MILES. I WAS UP TO ABOUT 74,000 WITH THE NEED TO REPLACE A MOTOR. I DID SO, BEFORE I REPLACED THE MOTOR THE BATTERY LIGHT WAS ON. I CHANGED THE ALTERNATOR BELIEVING THAT WOULD BE TH…

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I PURCHASED THE CAR ON OCTOBER 21ST OF 2019. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR BASICALLY SENSE PURCHASING IT. I BOUGHT THE CAR WITH 54,000 MILES. I WAS UP TO ABOUT 74,000 WITH THE NEED TO REPLACE A MOTOR. I DID SO, BEFORE I REPLACED THE MOTOR THE BATTERY LIGHT WAS ON. I CHANGED THE ALTERNATOR BELIEVING THAT WOULD BE THE ISSUE, I ALSO REPLACED THE BELT WITH IT THINKING I MIGHT AS WELL. STILL BATTERY LIGHT WAS ON. SO I EVEN WENT AND CHANGED THE BATTERY AND STILL A BATTERY LIGHT. I HAVE DUMPED NOTHING BUT MONEY INTO THIS CAR SENSE PURCHASING IT. I HAVE BEEN READING NOTHING BUT ISSUES WITH THESE 2017 FORD FUSIONS ANS BELIEVE FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS BECAUSE SO MANY OTHERS ARE EXPERIENCING THESE ISSUES AND NOW I BELIEVE THE ECM IS GOING TO BE REPLACED. I BOUGHT THIS CAR THINKING A NEW CAR WOULD BE A GOOD INVESTMENT FOR MY FAMILY AND TO GO BACK AND FOURTH TO WORK WHICH HAS BEEN NOT THE CASE. I HAVE HAD OLD WAR HORSE TRUCKS WITH OVER 200K MILES RUN AND DRIVE BUT KNEW THEY WOULD NEED TO UPGRADED TO A NEWER FAMILY CAR. I REALLY DO NOT THINK FORD IS TAKING ACCOUNT FOR THE REAL ISSUES THEY ARE HAVING WITH THEIR NEW VEHICLES THEY ARE SELLING TO THE PUBLIC WHO ARE TRYING TO MAKE A LIVING AND WITH CONSTANT ELECTRICAL PROBLEMS THAT JUST ISN'T RIGHT. BASIC MAINTENANCE IS UNDERSTANDABLE BUT TO HAVE ALL OF THESE ISSUES JUST SEEMS UNACCEPTABLE.

NHTSA ODI #11341706

59,867 miles · Jul 21, 2020
Electrical SystemEngineUnknown Or Other

TURNED CAR ON AND IMMEDIATELY RECEIVED THE SHIFT SYS FAULT SERVICE REQUIRED WARNING. CAR WOULD NOT GO INTO GEAR AS WELL AS THE PARKING BRAKE WOULD NOT GO OFF. ATTEMPTED TO UTILIZE THE KEY HOLE IN THE CENTER CONSOLE, DID NOT ASSIST AT ALL. TOW TRUCK MOVED CAR TO THE HOUSE FOR US. THE CAR WAS STATIONARY DURING THE ATTEMPTING TO MO…

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TURNED CAR ON AND IMMEDIATELY RECEIVED THE SHIFT SYS FAULT SERVICE REQUIRED WARNING. CAR WOULD NOT GO INTO GEAR AS WELL AS THE PARKING BRAKE WOULD NOT GO OFF. ATTEMPTED TO UTILIZE THE KEY HOLE IN THE CENTER CONSOLE, DID NOT ASSIST AT ALL. TOW TRUCK MOVED CAR TO THE HOUSE FOR US. THE CAR WAS STATIONARY DURING THE ATTEMPTING TO MOVE INTO DRIVE.

NHTSA ODI #11340555

Mileage unknown · Jul 11, 2020
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System

CAR KEPT GIVING US A FLAT CODE FOR GEARS....SAYING TRANSMISSION WASNT IN PARK.CAR WOULDNT START OR SHIFT GEARS...THIS HAPPENED AS WE WERE DRIVING THE CAR

NHTSA ODI #11338785

Mileage unknown · Jul 2, 2020
Electrical System

MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICL…

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MY CAR WAS PURCHASED ABOUT 1 1/2 YEARS AGO AS A CERTIFIED PREOWNED FROM SHEEHY FORD IN ASHLAND, VA. SINCE THEN THE BATTERY HAS BEGUN DRAINING FOR NO REASON WHEN THE CAR IS SITTING STILL. I WENT TO LEAVE WORK A FEW MONTHS AGO AND THERE WAS NOTHING LEFT ON IN THE VEHICLE. WHEN I GOT IN TO GO HOME I WAS UNABLE TO START MY VEHICLE. THIS HAPPENED AGAIN TO ME LAST WEEK AFTER MAKING A TRIP TO GA TO VISIT FAMILY. I WAS UNABLE TO DRIVE BACK TO VA FROM GA WITHOUT PURCHASING ANOTHER BATTERY. MY UNCLE WHO WORKS ON VEHICLES, HOOKED MY FUSION UP TO A DIAGNOSTIC MACHINE AFTER TAKING OUT VARIOUS FUSES AND THE CAR STILL HAD A VERY HIGH DRAIN ON MY BATTERY. I HAVE RESEARCHED THIS ON THE INTERNET AND IT SEEMS TO BE A STANDING ISSUE WITH SEVERAL FORD FUSION OWNERS. FORD NEED TO ISSUE A RECALL AND FIX THIS ISSUE. HAVING DRIVERS STRANDED ON THE ROAD IS NEVER GOOD. IF I COULD I WOULD RETURN THIS VEHICLE BACK TO THE DEALERSHIP AND PURCHASE ANOTHER VEHICLE NOT FROM FORD. *TR

NHTSA ODI #11337201

Mileage unknown · Jun 26, 2020
Electrical System

WAS GOING TO LEAVE WORK IN APRIL AND MY FUSION COULD NOT START. BOUGHT AND REPLACED MY BATTERY. TRAVELED TO GA TO VISIT A FAMILY MEMBER. WENT TO DRIVE TO THE STORE TO PICK UP SOME GROCERIES AND AGAIN MY FUSION WILL NOT START. HAVE TO BUY YET ANOTHER BATTERY. FORD PLEASE FIX THIS ISSUE!!! *TR

NHTSA ODI #11330955

38,000 miles · Jun 15, 2020
Electrical System

BATTERY CONTINUES TO DRAIN AND VEHICLE CONTINUES TO NOT START. THE VEHICLE WAS DEAD TWICE IN OCT AND NOV. IN DECEMBER BATTERY REPLACEMENT. HAS BEEN TO DEALERSHIP 2 MORE TIMES SINCE WITH DEAD BATTERY. THE PROBLEM DOES NOT WANT TO BE FIXED BY FORD. THEY CONTINUE TO JUST JUMP IT AND SAY IT'S OK. *TR

NHTSA ODI #11328979

30,000 miles · Jun 13, 2020
Electrical System

THE ELECTRIC CHARGER THAT PLUGS INTO THE 120V WALL OUTLET IS OVER HEATING ON EVERY CHARGE. STARTED HAPPENING WITHIN THE LAST MONTH. *TR

NHTSA ODI #11328717

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.