Air Bags. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 150 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

38 crash reports4 fire reports23 injury reports

What owners actually said

730 reports

69,000 miles · Jul 3, 2012

Power Train

THE TRANSMISSION SLIPS AND JERKS HARD, REALLY HARD WHEN CHANGING GEAR. THE CAR LOSE POWER WHILE DRIVING. THEN IT WILL KICK BACK IN HARD. I WILL NOT BUY ANOTHER FORD!!! NOW I SEE WHY PEOPLE BUY FOREIGN. *JS

NHTSA ODI #10464114

74,200 miles · Jul 2, 2012

Latches/locks/linkages

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PLEASE FILE UNDER *LATCHES/LOCKS/LINKAGES* PARKED VEHICLE. ATTEMPTED TO EXIT. DRIVER'S SIDE. HEARD REPEATED SOUND OF LOCK ACTUATOR CLICKING 3+ TIMES. HAD TO MANUALLY FORCE HANDLE AND MANUAL LOCK ABOVE HANDLE OPEN AND UNLOCK DOOR WITH REMOTE TO EXIT VEHICLE. TOOK APPROXIMATELY 3 MINUTES TO EXIT VEHICLE. UPON REENTERING VEHICLE AND RETURNING HOME, REMOTE LOCK WORKS OCCASIONALLY WITH HALF THE TIME THE ACTUAL LOCK MECHANISM PREVENTS DOOR FROM BEING LOCKED. THIS ISSUE IS IDENTICAL TO ALL OF THE OTHER 24 POSTS IN THIS CATEGORY. SHOULD ALSO BE NOTED THAT ALL FOUR DOOR HANDLES AND MANUAL LOCKS EXHIBIT SAME "PAINT DELAMINATION" OF CHROME-COLORED SURFACES. VEHICLE PURCHASED AS CPO IN 2011 AT 58,000 MILES. NOW HAS 74,200 MOSTLY INTERSTATE MILES. FORD SHOULD ADDRESS THIS ISSUE AS IT APPEARS THROUGH RESEARCH TO BE PRETTY WIDE-SPREAD ON THESE VEHICLES. THIS WOULD BE A SAFETY ISSUE IN EVENT THAT AN EMERGENCY/RAPID EXIT IS REQUIRED. THIS WOULD BE A SECURITY ISSUE AS VEHICLE DOESN'T PROPERLY LOCK ALL THE TIME. *JS

NHTSA ODI #10463948

44,000 miles · Jun 15, 2012

Power Train

TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE DEALER ADVISED THE CONTACT THAT THE PROBLEM WAS WITH THE SOFTWARE NOT READING WHEN THE VEHICLE WAS IN PARK. THE CONTACT ST…

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NHTSA ODI #10461831

94,000 miles · Jun 11, 2012

Structure

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FIRST THE REAR DRIVER'S SIDE INTERIOR DOOR HANDLE BROKE WHEN MY GRANDDAUGHTER WAS ATTEMPTING TO OPEN IT. RECENTLY THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE BROKE. THE FAKE CHROME IS PEELING OFF OF THE PASSENGER SIDE BOTH FRONT AND REAR DOOR HANDLES. IT WAS PEELING OFF OF THE TWO HANDLES THAT BROKE BUT I NEVER THOUGHT THAT THEY WOULD BREAK. ALTHOUGH I AM ABLE TO OPEN THE WINDOW TO ACCESS THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR IN MOST CASES, THE WINDOWS DON'T ALWAYS OPEN IN THE COLD WEATHER AND THE DOOR IS VERY DIFFICULT TO OPEN USING THE BROKEN DOOR HANDLE. I AM CONCERNED I OR A PASSENGER WILL BE STUCK IN THE VEHICLE AND NOT BE ABLE TO GET OUT IN AN EMERGENCY. *TR

NHTSA ODI #10461258

40,000 miles · Jun 4, 2012

Electrical SystemPower Train

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BOUGHT THE CAR USED WITH APPROX. 45,000 MILES ON IT FROM FORD DEALERSHIP. WITHIN A WEEK I WAS BACK AT THE FORD DEALERSHIP I BOUGHT IT AT. THE CAR WOULD NOT ACCELERATE, STUCK IN GEAR, JERK VIOLENTLY. THEY GAVE ME A LOANER CAR TO DRIVE, ANOTHER 06 FORD FUSION. THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR AND IT WAS THE WAY I DRIVE. I TOLD THEM I DIDN'T HAVE ANY PROBLEMS WITH THE LOANER CAR OR ANY OTHER CAR I'VE EVER DRIVEN OR OWNED. THEY INSISTED I WAS WRONG. OVER THE NEXT MONTH I BROUGHT THE CAR BACK TO THE DEALERSHIP AND ENCOUNTERED THE SAME RESISTANCE. THE PROBLEM GOT PROGRESSIVELY WORSE AND DANGEROUS TO DRIVE TO THE POINT WHERE I WOULD BE GOING 60+ MPH ON A HIGHWAY AND THE CAR WENT INTO NEUTRAL. THE TRANSMISSION COMPLETELY FAILED IN 2010, AT THAT TIME I HAD IT REPLACED, COSTING $3,000. MAY 31, 2012 - APPROX 65,000 MILES. SIMILAR PROBLEMS AGAIN. CAR WOULD NOT ACCELERATE, VERY HESITANT, ENTIRE CAR SHAKES VIOLENTLY WHILE DRIVING. CHECK ENGINE LIKE CAME ON. I TOOK THE CAR TO MY MECHANIC, HE TESTED AND DETERMINED THREE COILS WENT BAD. LOOKED IN THE CAR AND DISCOVERED THE COILS HAD ACTUALLY MELTED. WITH RESEARCH, DETERMINED THE COMPUTER SYSTEM HAD FAILED. COILS AND COMPUTER SYSTEM NEED TO BE REPLACED. APPROX COST (SO FAR) - $1500.00. *TR

NHTSA ODI #10460552

52,322 miles · Jun 3, 2012

Electrical SystemEngineVehicle Speed Control

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CRUISE CONTROL STARTED MALFUNCTIONING. I HAVE FIVE CONTROLS FOR MY CRUISE CONTROL. THE RESUME CRUISE JUST STOPPED WORKING. THE +SET BUTTON WHICH IS SUPPOSE TO SET CRUISE OR SPEED IT UP NOW RESUMES CRUISE. THE - SET NOW SETS THE CRUISE AND SPEEDS THE CAR UP AND NOT THE ON AND OFF ARE ONLY WORKING SOMETIMES. THIS IS A REAL SAFETY ISSUE BECAUSE MYSELF OF SOMEONE ELSE COULD HIS THE - SET BUTTON TRYING TO SLOW OUR VEHICLE DOWN AND INSTEAD OF SLOWING DOWN THE CAR SPEEDS UP. *TR

NHTSA ODI #10460411

125,000 miles · May 20, 2012

EnginePower Train

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CAR HAS MULTIPLE ISSUES WITH HARD REVS OF THE TRANSMISSION. IT HAS CAUSED ME TO HAVE TO SLOW BECAUSE IT FEELS LIKE THE ENTIRE CAR SHIFTS SO HARD THAT IT IS GONNA BREAK APART. CAR NOW DOES NOT EVEN REV. REVIEWED HUNDREDS OF COMPLAINTS ONLINE ABOUT SAME PROBLEM WITH THE 2006 FORD FUSION AND NOTHING IS BEING DONE. IT IS HORRIBLE! SOMETHING NEEDS TO BE DONE. THERE IS NO RECALL AND EVEN AFTER REPLACING PARTS ON THE TRANSMISSION OR THE ENTIRE TRANSMISSION AS HUNDREDS HAVE SAID THEY DID, THE PROBLEM STILL OCCURS SHORTLY THERE AFTER! *TR

NHTSA ODI #10459058

116,000 miles · May 16, 2012

Structure

THE INTERIOR REAR DOOR HANDLES HAVE BROKEN. I FEEL THIS IS A SAFTEY ISSUE IN EXITING THE VEHICLE, IN THE EVENT OF A CRASH OR FIRE. I WOULD LIKE TO SEE FORD RECALL THIS PART SO NO FURTHER ISSUES ARISE.

NHTSA ODI #10458750

106,688 miles · May 9, 2012

Power Train

HARD SHIFTING FROM 1ST TO 2ND. JUST WANT IT FIXED. *TR

NHTSA ODI #10457922

78,000 miles · May 4, 2012

Power TrainStructure

TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE DETACHED FROM THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE ALSO FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED REGARDING BOTH FAILURES. T…

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NHTSA ODI #10457462

Official recalls

21V158000 · Air Bags:frontal:driver Side:inflator Module

Mar 10, 2021

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

19V904000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Dec 18, 2019

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Consequence & remedy

Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

17V024000 · Air Bags:frontal:passenger Side:inflator Module

Jan 10, 2017

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

16V384000 · Air Bags:frontal:passenger Side:inflator Module

May 31, 2016

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA12009 · Floor Mat Interference With Accelerator

Opened Dec 12, 2012 · Closed Jun 12, 2014

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

Vehicle Speed Control