IllustrationBOUGHT THE CAR USED FROM HERTZ. STEERING WHEEL IS EXTREMELY LOOSE AND HAS LOTS OF PLAY WHEN GUIDING THE WHEEL. RECALLS FOR THIS PROBLEM BUT NOT MY VIN.
2017 Ford Fusion Hybrid
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Ford Fusion Hybrid do not stand out strongly from the model-year median of 65.
About this comparison →How this year compares
Owner complaints by model year
Compare all Fusion Hybrid years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
100–25K
1125–50K
650–75K
475–100K
7100–150K
2150K+
40 reports with mileage · 29 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports1 fire reports5 injury reports
What owners actually said
69 reportsTL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL LOOSENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHAPMAN FORD OF COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE THEY INSPECTED THE VEHICLE AND TIGHTENED THE BOLTS AROUND THE INSIDE OF THE STEERING WHE…
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TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL LOOSENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHAPMAN FORD OF COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE THEY INSPECTED THE VEHICLE AND TIGHTENED THE BOLTS AROUND THE INSIDE OF THE STEERING WHEEL. MONTHS LATER WHILE REVERSING THE VEHICLE INTO THE DRIVEWAY, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO CHAPMAN FORD. THE VEHICLE WAS DIAGNOSED AND INSPECTED. THE VEHICLE WAS REPAIRED BUT COULD POSSIBLY HAPPEN AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN*JB
MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE
AIR BAG WARNING LIGHT IS ON, DEALERSHIP SAID THE RCM NEEDS REPLACEMENT.
TOLD BY TIM SHORT FORD DEALERSHIP THEY COULD NOT ROTATE TIRES BECAUSE OF SWOLLEN LUG NUTS ON 2017 FORD FUSION HYBRID. FORD DOES NOT REPLACE DEFECTED LUG NUTS UNLESS I PAY. IF I GET A FLAT ON THE ROAD I WILL BE STRANDED. IN THE RIGHT PLACE IT CAN BE LIFE THREATING IF YOU HAVE AN EMERGENCE.
TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE PASSENGER DOOR BECAME UNHINGED WHILE THE VEHICLE WAS MAKING A TURN. THE CONTACT STATED THAT A CHILD WAS SEATED IN THE REAR SEAT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED …
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TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE PASSENGER DOOR BECAME UNHINGED WHILE THE VEHICLE WAS MAKING A TURN. THE CONTACT STATED THAT A CHILD WAS SEATED IN THE REAR SEAT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO REMEDY WAS PROVIDED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,991.
RECALL WAS FIX BY FORD OF ENGLEWOOD NJ ! THEY TELL ME THE RECALL DOESN'T SHOW UP ON THERE SYSTEM ! BUT WHEN I GO FOR CAR INSPECTION IT SAYS MY CAR HAS THE RECALL 18S08 THAT IT HASN'T GOTTEN BEEN REMOVED FROM THE DEALERSHIP I'VE GONE OVER 4 TIMES TO SEE IF THEY REMOVED IT AND NOTHING I EVEN HAVE THE RECEIPT THEY FIX IT ! IVE CALL…
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RECALL WAS FIX BY FORD OF ENGLEWOOD NJ ! THEY TELL ME THE RECALL DOESN'T SHOW UP ON THERE SYSTEM ! BUT WHEN I GO FOR CAR INSPECTION IT SAYS MY CAR HAS THE RECALL 18S08 THAT IT HASN'T GOTTEN BEEN REMOVED FROM THE DEALERSHIP I'VE GONE OVER 4 TIMES TO SEE IF THEY REMOVED IT AND NOTHING I EVEN HAVE THE RECEIPT THEY FIX IT ! IVE CALLED FORD CORPORATE AND THEY TELL ME THE RECALL IS STILL ON THE VEHICLE THAT THE DEALERSHIP NEEDS TO REMOVE IT I'VE GONE BACK AND FORTH AND NO ONE HAS HELP ME SOLVE THIS PROBLEM THIS IS MY WORKING CAR FOR UBER/LYFT AND I NEED TO HAVE THE RECALL REMOVE FROM ALL THE SYSTEMS OUT THERE ! THEY NOT DISAGREEING THAT IT HASN'T GOTTEN FIX ONLY PROBLEM IS THAT THEY HAVEN'T REMOVED THE RECALL FROM ALL THE SYSTEMS THEY ONLY REMOVED IT FROM TGE DEALERSHIP SYSTEM AND IT STILL COMES OUT ON THE FORD WEBSITE THAT MY CAR HAS THE RECALL
I HAVE NOT BEEN IN A CRASH BUT THE AIR BAG SENSOR REMAINS ON AFTER STARTING THE CAR.
WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR THREE DAYS AND THEY HAVE NOT B…
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WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR THREE DAYS AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE ISSUE. THE SERVICE ADVISOR SAID THEY PROBLEM MAY BE CAUSED BY THE HIGH VOLTAGE REGULATOR OR THE TRANSMISSION. MY VEHICLE ONLY HAS APPROXIMATELY 52,000 MILES.
VEHICLE WON'T ACCEPT GAS OR IF IT DOES VERY SLOWLY. SOMETIMES WILL ALSO SPIT GAS OUT. JUST AT 38,000 MILES. FORD SAYS IT ISN'T UNDER WARRANTY. QUICK SEARCH APPEARS VERY COMMON DANGEROUS ISSUE.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
RQ22004 · Front Brake Jounce Hose Failures
Opened Aug 8, 2022 · Closed Mar 24, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.