← New search

2011 Ford Fusion Hybrid

Owner reports · Recalls · Investigations

More warning signs than most Fusion Hybrid years

Owner complaints for the 2011 Ford Fusion Hybrid are substantially higher than the model-year median of 65.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Fusion Hybrid years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

97 reports with mileage · 35 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports2 injury reports

What owners actually said

132 reports
99,000 miles · Jul 11, 2019
Electrical System

THE BLOWER MOTOR RESISTOR HARNESS HAS TOO MUCH POWER GOING INTO IT CAUSING SEVERAL VEHICLES NOT ONLY MINE TO HAVE A MELTED WIRE AND CONNECTOR REPLACED SEVERAL TIMES AND IT KEEPS OCCURRING DEFINITELY A FIRE HAZARD. IT STARTED AND JANUARY AND IT STILL IS A PROBLEM WITH MY CAR AFTER REPLACING SEVERAL TIMES.

NHTSA ODI #11231153

160,000 miles · Jul 8, 2019
Power Train

WHILE DRIVING ON FREE WAY FROM COLUMBUS TO PITTSBURGH, WRENCH SYMBOL APPEARED ON THE DASH. AFTER A WHILE, CAR LOST ITS TRANSMISSION POWER IN THE MIDDLE OF THE HIGHWAY WITH AN INDICATION OF "STOP SAFELY NOW" ON DASH BOARD WITH BIG RED TRIANGLE SIGNAL.

NHTSA ODI #11230148

Mileage unknown · Jun 22, 2019
Air Bags

TAKATA RECALL CAMPAIGN NUMBER 19S01. IN RESPONSE TO RECALL-VEHILCE WAS REPAIRED BY HAMMONAHASSET FORD, MADISON, CT. ON THE WAY BACK HOME AFTER PICKING UP THE VEHICLE FROM THE RECALL THE AIR BAG LIGHT ILLUMINATED. ALSO NOTICED THAT GLOVE BOX WAS NOT ALIGNED CORRECTLY AND THE DASHBOARD COMPARTMENT WAS NOT ALIGNED AS WELL. THE D…

Read full complaint

TAKATA RECALL CAMPAIGN NUMBER 19S01. IN RESPONSE TO RECALL-VEHILCE WAS REPAIRED BY HAMMONAHASSET FORD, MADISON, CT. ON THE WAY BACK HOME AFTER PICKING UP THE VEHICLE FROM THE RECALL THE AIR BAG LIGHT ILLUMINATED. ALSO NOTICED THAT GLOVE BOX WAS NOT ALIGNED CORRECTLY AND THE DASHBOARD COMPARTMENT WAS NOT ALIGNED AS WELL. THE DASHBOARD WAS ALSO NOT RE-INSTALLED CORRECTLY .A SECOND APPOINTMENT WAS MADE AND THE SERVICE DEPARTMENT ADVISED THAT THE VEHICLE WAS REPORTING CODE B0028. I WAS ADVISED THAT I NEEDED TO PAY A $200 FEE TO HAVE THE COMPUTE CHECKED TO DETERMINE THE ISSUE. THE DEALER WAS ADVISED THAT THERE WAS NO ISSUE WITH THE AIRBAG LIGHT WHEN THE VEHICLE WAS BROUGHT IN FOR THE RECALL AND THEY DENIED TO CORRECT THE SITUATION CLAIMING THAT THE CODE WAS NOT ASSOCIATED WITH THE AIRBAG RECALL. I RESEARCHED THE CODE AND IT CAME BACK TO A FAULTY PASSENGER AIRBAG OR WIRING ISSUE. A COMPLAINT WAS ALSO FILED WITH FORD WITH NO RETURN RESPONSE. IT APPEARS THAT THIS IS NOT JUST A COINCIDENCE AS THE ERROR CODE IS RELATED TO THE PASSENGER SRS. NOW NO ONE CAN SIT SAFELY IN THE RIGHT FRONT AND RIGHT REAR PASSENGER SIDE OF THE VEHICLE AS THE ENTIRE RIGHT SIDE SRS IS DISABLED. NO RESPONSE FROM DEALER TO DATE AND SECOND CALL MADE TO FORD HEADQUARTERS.

NHTSA ODI #11221872

95,608 miles · Jun 11, 2019
Steering

I WAS DRIVING TO WORK AND A WARNING "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" CAME ON AND THE VEHICLE WAS THEN EXTREMELY DIFFICULT TO STEER. I AM GLAD I WAS NOT GOING AROUND A HIGH SPEED CURVE.

NHTSA ODI #11219304

128,800 miles · May 23, 2019
Steering

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING, THE ADVANCETRAC AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TAKEN TO WYNNE FORD (1020 W MERCURY BLVD, HAMPTON, VA 23666, (757) 838-3673) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR TH…

Read full complaint

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING, THE ADVANCETRAC AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TAKEN TO WYNNE FORD (1020 W MERCURY BLVD, HAMPTON, VA 23666, (757) 838-3673) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR THE POWER STEERING FAILURE. THE VEHICLE WAS DRIVEN HOME WITHOUT BEING DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 128,800.

NHTSA ODI #11209442

70,000 miles · May 15, 2019
Steering

CHECK POWER STEERING AND ADVTRC LIGHTS COME ON STEERING WHEEL BECAME STIFF AND CAR IS UNDRIVE-ABLE IF THIS WAS TO HAPPEN AT HIGHWAY SPEED YOU BE IN BIG TROUBLE CRASH NO QUESTION LUCKY I WAS PULLING IN TO WALMART WHEN THIS HAPPENED BUT CAR IS UNDRIVEABLE TELL FIX

NHTSA ODI #11207738

135,000 miles · May 13, 2019
Structure

VEHICLE WAS STATIONARY, I CLOSED THE FRONT DRIVER DOOR AND THE LATCH BROKE AND THE DOOR WOULD NOT STAY CLOSED. I HAD TO PHYSICALLY HOLD THE DOOR SHUT WHILE DRIVING UNTIL IT WAS REPAIRED AT A COST OF OVER 400 DOLLARS. I NOTICED THIS PART HAS BEEN RECALLED ON THE 2013 AND 2014 MODELS. ANY CHANCE THAT THE 2011 MODELS WILL BE INCLUD…

Read full complaint

VEHICLE WAS STATIONARY, I CLOSED THE FRONT DRIVER DOOR AND THE LATCH BROKE AND THE DOOR WOULD NOT STAY CLOSED. I HAD TO PHYSICALLY HOLD THE DOOR SHUT WHILE DRIVING UNTIL IT WAS REPAIRED AT A COST OF OVER 400 DOLLARS. I NOTICED THIS PART HAS BEEN RECALLED ON THE 2013 AND 2014 MODELS. ANY CHANCE THAT THE 2011 MODELS WILL BE INCLUDED IN THIS RECALL?

NHTSA ODI #11207315

58,900 miles · May 3, 2019
Steering

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHEN THE VEHICLE WAS STARTED, "STEERING ASSIST FAULT" APPEARED ON THE SCREEN. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR STARTED TO FLASH. THE VEHICLE WAS TOWED TO LARRY H MILLER FORD (11595 6TH AVE, LAKEWOOD, CO 80215) WHERE IT WAS DIAGNOSED THAT THE ELECTRONI…

Read full complaint

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHEN THE VEHICLE WAS STARTED, "STEERING ASSIST FAULT" APPEARED ON THE SCREEN. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR STARTED TO FLASH. THE VEHICLE WAS TOWED TO LARRY H MILLER FORD (11595 6TH AVE, LAKEWOOD, CO 80215) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC VACUUM PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,900.

NHTSA ODI #11205579

81,032 miles · Apr 27, 2019
Electronic Stability Control (esc)Steering

POWER STEERING FAILURE AFTER WARNING AS VEHICLE WAS STARTED. I WAS ABLE TO DRIVE WITH SUPERHUMAN EFFORT DIRECTLY TO THE NEAREST FORD DEALER IN ESCONDIDO, CALIFORNIA WHERE WE WERE WHEN THE INCIDENT OCCURRED. INTERNET SOURCES INDICATE THAT THIS FAILURE IS COMMON AND WE IDENTIFIED A RECALL RELATED TO THE ISSUE. THE DEALER REPLACED…

Read full complaint

POWER STEERING FAILURE AFTER WARNING AS VEHICLE WAS STARTED. I WAS ABLE TO DRIVE WITH SUPERHUMAN EFFORT DIRECTLY TO THE NEAREST FORD DEALER IN ESCONDIDO, CALIFORNIA WHERE WE WERE WHEN THE INCIDENT OCCURRED. INTERNET SOURCES INDICATE THAT THIS FAILURE IS COMMON AND WE IDENTIFIED A RECALL RELATED TO THE ISSUE. THE DEALER REPLACED THE POWER STEERING RACK AND REFUSED TO APPLY THE KNOWN ISSUE RECALL. THE DEALER STATED THAT ALTHOUGH OUR VEHICLE WAS MANUFACTURED IN THE HERMOSILLO PLANT DURING THE TIME PERIOD STATED IN THE RECALL, OUR VIN DID NOT REGISTER THE RECALL.

NHTSA ODI #11204156

12,000 miles · Apr 8, 2019
Visibility/wiper

WHEN DRIVING IN TORRENTIAL RAIN FOR LONG PERIODS OF TIME WITH THE RAIN SENSING WIPERS ENABLED AND THE WIPERS WERE WIPING NEAR THEIR FASTEST SPEED AND THEY JUST STOP IN THE MIDDLE OF THE WINDSHIELD PUTTING ME IN A SITUATION WHERE I COULD NOT SEE THROUGH THE WINDSHIELD AND I FELT EXTREME DANGER AS I DID NOT KNOW WHAT TO DO AS I WA…

Read full complaint

WHEN DRIVING IN TORRENTIAL RAIN FOR LONG PERIODS OF TIME WITH THE RAIN SENSING WIPERS ENABLED AND THE WIPERS WERE WIPING NEAR THEIR FASTEST SPEED AND THEY JUST STOP IN THE MIDDLE OF THE WINDSHIELD PUTTING ME IN A SITUATION WHERE I COULD NOT SEE THROUGH THE WINDSHIELD AND I FELT EXTREME DANGER AS I DID NOT KNOW WHAT TO DO AS I WAS DRIVING BEHIND AN 18 WHEELER TRUCK AND COULD NOT SEE THROUGH THE WINDSHIELD ANY LONGER. I HAD TO TAKE MY EYES OFF THE WINDSHIELD TO TURN THE CONTROL OFF THE WIPERS OFF AND ON AGAIN TO GET THEM TO CLEAR THE WATER AND GO BACK TO WIPING AS EXPECTED. THE DEALERSHIP REPLACED THE CONTROL STICK AND THAT DID NOT FIX IT THEN THEY REPLACED THE CONTROL STICK AND THE RAIN SENSOR AND THE DEALERSHIP MANAGER KENDAL SAID "THAT'S ALL WE'RE CAN DO!" I BELIEVE THAT THIS IS A SOFTWARE CONTROL OR MECHANICAL PART BREAKDOWN OR LOSS OF COMMUNICATION TO THE WIPER, BUT ALL THE FORD CONSUMER LINE SUGGESTED WAS THAT I COULD GO TO A DIFFERENT DEALERSHIP! THE WIPERS ARE EVEN COMING ON WHEN THERE IS NO RAIN AFTER STARTING THE CAR! THIS IS A DANGEROUS DRIVER SAFETY ISSUE AND FORD IS NOT TAKING THIS SERIOUS BECAUSE I AN BUT ONE PERSON REPORTING THIS. ONE OF THE SERVICE REPS WHEN I WAS IN FOR THE FIRST REPAIR SAID HE HAD SEEN THIS ON AN EXPLORER MODEL.

NHTSA ODI #11194752

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

PE14030 · Electric Power Steering Failure

Opened Oct 2, 2014 · Closed Sep 10, 2015

Status: closed (inferred from source dates) · Steering:electric Power Assist System

The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (NHTSA Recall 15V-340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by NHTSA's National Center for Statistics and Analysis projected 10-year failur

EA12009 · Floor Mat Interference With Accelerator

Opened Dec 12, 2012 · Closed Jun 12, 2014

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Vehicle Speed Control

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.