2019 Ford Fusion Energi

Recall. Told to not charge our Ford Fusion Rechargeable Hybrid for fear of a fire! No solution now for 6 months. Told to run gas engine only. Car was not designed to be used this way which is a safety hazard in itself. Filed for gas card 5 months ago, no gas card issued. My spouse is an active nurse and Christian community activist. She relies on this vehicle. If we do not have some action from Ford in another 30 days, we will be forced to file for an Arizona Lemon Law replacement.

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost all motive power. The contact was able to coast to the shoulder of the roadway. The check engine and battery warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the BECM. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 23V440000 (Electrical System), and the VIN was included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has resulted in a drastic depreciation of my vehicle. Not only does Ford not have a solution to the problem, but now they have left me with a car that is unsellable which is causing massive economic harm to me. Ford now says there is no interim fix (perhaps until LATE 2024) this is absurd. Ford should buy these vehicles back from all affected owners asap. Please compel Ford to do something about this and make things right!

The current unresolved recall has impacted me numbered 23S33. This issue has impacted me since June 16 2023 and I have received minimal compensation. Due to rising gas prices in California, my inability to charge my car for my typical usage which was covered by the battery, and the higher purchase price I paid for this car, this recall has significantly impacted me.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the check engine light to illuminate, the vehicle to lose power, and rough starts. The failure mileage was 45,000. The VIN tool confirms parts not available.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the "Service Engine, High Voltage Fault" message was displayed. The failure mileage was 56,400. VIN tool confirms parts not available.

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.