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2017 Ford Fusion Energi

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 16 of 17 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

What owners actually said

17 reports
Mileage unknown · Sep 3, 2026
Engine

I lost power while on the Freeway any indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on. It seems that when to limp mode. I took it to the Ford fusion dealer so they could check the car. They run into test and found that…

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I lost power while on the Freeway any indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on. It seems that when to limp mode. I took it to the Ford fusion dealer so they could check the car. They run into test and found that the transmission or motor has failed. I check and found that on that year make and model some cars were affected and it was a recall for that. This is the recall If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

NHTSA ODI #11762014

50,000 miles · Feb 18, 2025
Power Train

The contact owns a 2017 Ford Fusion Energi. The contact stated while attempting to drive out of the drive-thru, the gear shifter was stuck in park(P). The contact had experienced several failures. The contact stated that the transmission failed to shift into drive. The contact stated that once the vehicle was parked the gear shi…

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The contact owns a 2017 Ford Fusion Energi. The contact stated while attempting to drive out of the drive-thru, the gear shifter was stuck in park(P). The contact had experienced several failures. The contact stated that the transmission failed to shift into drive. The contact stated that once the vehicle was parked the gear shifter remained stuck in park(P). The contact manually depressed the button under the gear shifter to move the gear shifter. The check engine warning light and service reminder light were illuminated. The vehicle was towed to a local dealer and was diagnosed and determined that the shifter cable bushing had detached and needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 50,000.

NHTSA ODI #11643537

160,000 miles · Jan 2, 2025
Electrical System

The contact owns a 2017 Ford Fusion Energi. The contact stated that after her son had parked and turned off the vehicle and upon returning to the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed with battery failure. The vehicle was not repaired due to the cost and remained with…

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The contact owns a 2017 Ford Fusion Energi. The contact stated that after her son had parked and turned off the vehicle and upon returning to the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed with battery failure. The vehicle was not repaired due to the cost and remained with the dealer. The manufacturer was notified of the failure and an estimate of the battery cost was available; however, the contact was unaware when the battery would be in stock. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

NHTSA ODI #11633731

100,000 miles · Jun 10, 2024
Service Brakes, Hydraulic

The contact owns a 2017 Ford Fusion Energi. The contact stated while depressing the brake pedal, the brake pedal failed to return to the original position; or would not respond immediately and effectively to stop the vehicle. The brake warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnos…

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The contact owns a 2017 Ford Fusion Energi. The contact stated while depressing the brake pedal, the brake pedal failed to return to the original position; or would not respond immediately and effectively to stop the vehicle. The brake warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was later taken to a local independent mechanic where it was diagnosed that the failure experienced was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI #11593385

60,000 miles · Apr 5, 2024
Steering

The contact owns a 2017 Ford Fusion Energi. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, with the steering wheel feeling abnormally loose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who di…

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The contact owns a 2017 Ford Fusion Energi. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, with the steering wheel feeling abnormally loose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column fastener. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V167000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

NHTSA ODI #11581407

42,000 miles · Jun 13, 2019
Electrical SystemUnknown Or Other

SYNC IN-DASH CONTROL SYSTEM IS SEVERELY DELAYED OR UNRESPONSIVE. ENTIRE SYSTEM SHUTS OF RANDOMLY, GPS LOCATION IS INACCURATE, SYSTEM SWITCHES FROM DAY TO NIGHT MODE CAUSING THE SCREEN TO BE HARD TO SEE. ISSUES OCCUR AT ALL TIMES.

NHTSA ODI #11219805

51,000 miles · May 3, 2019
Electrical SystemFire

CAR WAS SITTING IN MY DRIVEWAY AND THE BACK LITHIUM ION BATTERY IN TRUNK HAD A SHORT AND STARTED ON FIRE WHILE CAR WAS OFF AND NOT PLUGGED IN. BURNT THROUGH TRUNK AND INTO BACK SEAT AND BOTH SPEAKERS ARE GONE. CAR HAS HEAVY SMOKE DAMAGE AND ALL WINDOWS ARE BAD. FOUND BATTERY HARNESS WITH COMPLETELY MELTED WHERE IT PLUGS INTO BAT…

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CAR WAS SITTING IN MY DRIVEWAY AND THE BACK LITHIUM ION BATTERY IN TRUNK HAD A SHORT AND STARTED ON FIRE WHILE CAR WAS OFF AND NOT PLUGGED IN. BURNT THROUGH TRUNK AND INTO BACK SEAT AND BOTH SPEAKERS ARE GONE. CAR HAS HEAVY SMOKE DAMAGE AND ALL WINDOWS ARE BAD. FOUND BATTERY HARNESS WITH COMPLETELY MELTED WHERE IT PLUGS INTO BATTERY.

NHTSA ODI #11205560

15,000 miles · Jan 17, 2019
Steering

MY VEHICLE ODO 24000KM THE ERROR COMES ON THE SCREEN ' STEERING FAULT SERVICE NOW' I BOUGHT IT FROM TEXAS AND TRANSFERRED TO JORDAN I WAS CHECKING ON FORD WEBSITE FOR RECALLS BUT IT NOT APPEARS . IT'S VERY IMPORTANT TO SOLVE THIS ISSUE SINCE THE VEHICLE STEERING LOCKED DURING DRIVING.

NHTSA ODI #11170529

20,000 miles · Sep 11, 2018
Electronic Stability Control (esc)EnginePower Train

I LOST POWER WHILE ON THE FREEWAY TO ABOUT 40 MPH FROM 65 MPH, MANY INDICATORS FLASHED: "SEE MANUAL", "PRE-COLLISION ASSIST NOT AVAILABLE", "SERVICE ADVANCE TRACK", "DOWNHILL ASSIST NOT AVAILABLE", THE CHECK ENGINE LIGHT WAS ON AS WELL AS THE AIRBAG LIGHT, I GOT OFF THE FREEWAY, TURNED THE CAR OFF THEN ON AGAIN, LOOKED TO SEE IF…

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I LOST POWER WHILE ON THE FREEWAY TO ABOUT 40 MPH FROM 65 MPH, MANY INDICATORS FLASHED: "SEE MANUAL", "PRE-COLLISION ASSIST NOT AVAILABLE", "SERVICE ADVANCE TRACK", "DOWNHILL ASSIST NOT AVAILABLE", THE CHECK ENGINE LIGHT WAS ON AS WELL AS THE AIRBAG LIGHT, I GOT OFF THE FREEWAY, TURNED THE CAR OFF THEN ON AGAIN, LOOKED TO SEE IF FOR SOME REASON IT WAS IN "L". I ENDED UP GETTING TO MY DESTINATION, IT SAT FOR 2 HOURS THEN I STARTED THE CAR AGAIN, (BECAUSE THE TOW TRUCK WAS TAKING TOO LONG) AND IT SEEMED FINE. I DROVE IT SHORT DISTANCES THE NEXT DAY, IT WAS STILL FINE (CK ENGINE LIGHT STILL ON BTW) BUT AFTER GOING 20 MILES IT DID IT AGAIN! LOW POWER, LOTS OF DIFFERENT INDICATIONS OF ERRORS. I ALSO NOTICED THE ENGINE SEEM TO STAY AT A HIGH RPM AT A STOP LIGHT, PRIOR TO THIS IT SEEMED LIKE IT WASN'T SHIFTING LIKE IT SHOULD. (IT WAS TAKING TOO LONG TO DOWNSHIFT, NOT SURE IF IT IS BECAUSE I WAS DRIVING MY OTHER POWERFUL AND LOUD CAR RECENTLY). AT THE DEALER THEY SAID IT WAS THE ABS RELAY AND NEEDED TO BE REPLACED. I HAVE HAD THE CAR FOR ALMOST 3 MONTHS, IT IS A 2017 AND IT WAS CERTIFIED USED AT THE FORD DEALERSHIP. THEY ARE RE-CALIBRATING THE OTHER RELAYS/SWITCHES AND THE ABS IS STILL CREATING A PROBLEM. THEY ARE REPLACING IT WHICH IS GOOD BECAUSE I WOULDN'T FEEL SAFE IF IT WASN'T GOING TO BE REPLACED.

NHTSA ODI #11128797

10,000 miles · Jun 19, 2018
Unknown Or Other

BATTERY CAPACITY ISSUE. EV BATTERY NOT CHARGING TO CAPACITY. BATTERY DRAINS ON EV LATER MODE.

NHTSA ODI #11102692

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.