Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
320–25K
14125–50K
29550–75K
18775–100K
121100–150K
33150K+
809 reports with mileage · 84 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Vehicle Speed Control. Review the 428 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 360 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
27 crash reports1 fire reports4 injury reports
What owners actually said
893 reports
61,564 miles · May 21, 2011
Engine And Engine CoolingVehicle Speed Control
ON SEVERAL OCCASSIONS BEGINNING ON THIS DATE WHILE DRIVING UNDER 10 MILES PER HOUR, THE CAR WOULD LUNG FORWARD AND THEN WHEN THE BRAKES WERE APPLIED THE CAR WOULD STALL. THIS "SURGING" PROBLEM WOULD OCCUR ONCE YOU TOOK YOUR FOOT OFF OF THE BRAKE AFTER BEING STOPPED FOR A PERIOD OF TIME BUT WOULD HAPPEN BEFORE YOU PRESSED THE AC…
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ON SEVERAL OCCASSIONS BEGINNING ON THIS DATE WHILE DRIVING UNDER 10 MILES PER HOUR, THE CAR WOULD LUNG FORWARD AND THEN WHEN THE BRAKES WERE APPLIED THE CAR WOULD STALL. THIS "SURGING" PROBLEM WOULD OCCUR ONCE YOU TOOK YOUR FOOT OFF OF THE BRAKE AFTER BEING STOPPED FOR A PERIOD OF TIME BUT WOULD HAPPEN BEFORE YOU PRESSED THE ACELERATOR. BECAUSE OF THE SEVERITY OF THE ISSUE AND AFTER ALMOST HITTING ANOTHER CAR WHILE IN A PARKING LOT, WE TOOK THE CAR TO A FORD DEALERSHIP. THEY DIAGNOISED THE PROBLEM AND WE HAD TO HAVE THE THROTTLE BODY REPLACED WHICH WAS A SIGNIFICANT COST. SINCE THIS ISSUE IS CURRENTLY UNDER INVESTIGATION, WE WANTED TO SUBMIT OUR EXPERIENCE TO BE CONSIDERED AND SO THAT WE WOULD BE NOTIFIED IN THE CASE OF RECALL.
NHTSA ODI #10403209
61,000 miles · May 21, 2011
Power Train
MY 2007 FORD FREESTYLE STARTED JUMPING OR LUNGING WHEN I WOULD BE PARKING. I WOULD HAVE MY FOOT FIRMLY ON THE BRAKE AND WAS ABOUT TO PUT THE GEAR IN PARK WHEN THE CAR WOULD JUST JUMP OR LUNGE FORWARD. I WOULD PUSH HARDER ON THE BRAKE AND IT WOULD STOP. FORTUNATELY, I DID NOT HIT A CAR OR WALL IN FRONT OF ME. AFTER THIS HAPPE…
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MY 2007 FORD FREESTYLE STARTED JUMPING OR LUNGING WHEN I WOULD BE PARKING. I WOULD HAVE MY FOOT FIRMLY ON THE BRAKE AND WAS ABOUT TO PUT THE GEAR IN PARK WHEN THE CAR WOULD JUST JUMP OR LUNGE FORWARD. I WOULD PUSH HARDER ON THE BRAKE AND IT WOULD STOP. FORTUNATELY, I DID NOT HIT A CAR OR WALL IN FRONT OF ME. AFTER THIS HAPPENED SEVERAL TIMES OVER A THREE WEEK PERIOD, I TOOK THE CAR IN FOR SERVICE THIS WEEK AND THEY HAD TO REPLACE THE THROTTLE. IT COST ME $856.64 AT MY LOCAL FORD DEALERSHIP. *TR
NHTSA ODI #10402263
50,000 miles · May 20, 2011
Vehicle Speed Control
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN ATTEMPTING TO START THE VEHICLE IN WARM TEMPERATURES, THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO RE…
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TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN ATTEMPTING TO START THE VEHICLE IN WARM TEMPERATURES, THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 79,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10402179
70,000 miles · May 19, 2011
Unknown Or Other
WHILE SLOWING TO STOP OR PARK, MY CAR SURGES FORWARD WHEN THE AIR CONDITIONER IS RUNNING. IT OCCASIONALLY ALSO DOES IT WHEN I PUT IT IN GEAR AND THE AIR CONDITIONER IS RUNNING.
NHTSA ODI #10403101
Mileage unknown · May 19, 2011
Vehicle Speed Control
2007 FORD FREESTYLE- SINCE I GOT MY VEHICLE LATE 2007, WHEN IT IS IDLING OR DRIVING SLOWLY IN DRIVE OR REVERSE A SUDDEN INCREASE IN RPMS AND THE CAR LUNGES FORWARD OR BACKWARDS DEPENDING ON WHAT GEAR IT IS IN. IT IS MORE APPARENT WHEN THE AIR CONDITIONING IS ON. *TR
NHTSA ODI #10402100
20,000 miles · May 18, 2011
Vehicle Speed ControlCrash
THE ISSUE OF "UNINTENDED ACCELERATION" HAS BEEN AN ISSUE WITH THIS VEHICLE WHEN I FIRST USED THE AIR CONDITIONER IN MARCH OF 2008. I RAN INTO THE BACK END OF ANOTHER CAR AT A DRIVE THROUGH FAST FOOD RESTAURANT WHEN THE CAR SURGED AND THE BRAKES DID NOT HOLD THE VEHICLE BACK. THERE WAS NO DAMAGE TO EITHER VEHICLE. I TOOK IT TO…
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THE ISSUE OF "UNINTENDED ACCELERATION" HAS BEEN AN ISSUE WITH THIS VEHICLE WHEN I FIRST USED THE AIR CONDITIONER IN MARCH OF 2008. I RAN INTO THE BACK END OF ANOTHER CAR AT A DRIVE THROUGH FAST FOOD RESTAURANT WHEN THE CAR SURGED AND THE BRAKES DID NOT HOLD THE VEHICLE BACK. THERE WAS NO DAMAGE TO EITHER VEHICLE. I TOOK IT TO A FORD DEALER TO CHECK OUT THE ISSUE. THEY SAID THERE WAS NOTHING WRONG. OVER THE YEARS I HAVE TAKEN TO OTHER FORD DEALERS WHO ALSO SAID THEIR WAS NOTHING WRONG - MOST RECENTLY 02/15/11. OVER THE YEARS THE VEHICLE HAS JUMPED OVER PARKING SPACES CONCRETE STOPS. THE "UNINTENDED ACCELERATION" HAPPENS DOZENS OF TIMES EVERY DAY. I WILL NOT LET ANYONE ELSE IN THE FAMILY DRIVE THE VEHICLE. THIS VEHICLE IS DANGEROUS AND FORD DOESN'T CARE!
NHTSA ODI #10401993
36,000 miles · May 18, 2011
Service Brakes, Hydraulic
WE WERE STOPPED AT A STOP LIGHT AND MY HUSBAND HAD HIS FOOT ON THE BRAKE WHEN THE CAR LUNGED FORWARD. MY HUSBAND PRESSED HARDER ON THE BRAKES SO THAT WE WOULD NOT STRIKE THE CAR IN FRONT OF US. *TR
NHTSA ODI #10401526
80,000 miles · May 18, 2011
Power Train
MY 2007 FORD FREESTYLE STARTED MAKING A "REVVING UP" TYPE SOUND WHEN CAR WAS IN PARK OR REVERSE. IT WOULD FEEL LIKE IT WAS GOING TO LUNGE FORWARD IF I WAS STOPPED AT A LIGHT ECT. IT STALLED OUT ON ME AND THE WRENCH LIGHT WOULD COME ON. IT WOULD START BACK UP. I TOOK IT TO THE DEALER ASAP WHEN THIS STARTED HAPPENING. I HAVE A…
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MY 2007 FORD FREESTYLE STARTED MAKING A "REVVING UP" TYPE SOUND WHEN CAR WAS IN PARK OR REVERSE. IT WOULD FEEL LIKE IT WAS GOING TO LUNGE FORWARD IF I WAS STOPPED AT A LIGHT ECT. IT STALLED OUT ON ME AND THE WRENCH LIGHT WOULD COME ON. IT WOULD START BACK UP. I TOOK IT TO THE DEALER ASAP WHEN THIS STARTED HAPPENING. I HAVE APPROX 80,000 MILES ON MY CAR AND WAS TOLD I WAS PAST MY WARRANTY DUE TO MILEAGE AND THEY WOULD NOT HONOR THE 5 YR WARRANTY. THE DEALER HAD ME CALL FORD TO SEE IF THEY COULD HELP ME OUT WITH ADJUSTING THE COST OF REPAIR. NEEDLESS TO SAY-THIS APPEARED TO BE A SCAM TO GET YOUR CAR REPAIRED AT THE DEALER. I AM NOW LOOKING AT $2500 IN REPAIRS TO FIX A BAD BEARING IN MY TRANSMISSION. THIS CAR SHOULD BE RECALLED ON THESE TRANSMISSION PROBLEMS! FORD NEEDS TO STAND BY THEIR CUSTOMERS! I WONDER WHY THEY STOPPED MAKING FREESTYLES? WHO IS GOING TO BAIL US OUT ON THESE REPAIR BILLS? *TR
NHTSA ODI #10401480
69,400 miles · May 17, 2011
Fuel System, Gasoline
I HAVE TAKEN MY 2007 FORD FREESTYLE TO TWO SEPARATE DEALERS FOR SURGING. NEITHER DEALER ADMITTED HEARING OF THIS ISSUE BEFORE. THE CAR WILL SURGE URGE TO ALMOST 2000 RPMS AND THEN DIE BACK TO AROUND 500 RPMS AND STRUGGLE TO RUN. IT WILL REPEAT THIS UNTIL THE CAR IS SHUT OFF AND RESTARTED. IN THE 4 YEARS OF OWNERSHIP THIS HAS HAP…
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I HAVE TAKEN MY 2007 FORD FREESTYLE TO TWO SEPARATE DEALERS FOR SURGING. NEITHER DEALER ADMITTED HEARING OF THIS ISSUE BEFORE. THE CAR WILL SURGE URGE TO ALMOST 2000 RPMS AND THEN DIE BACK TO AROUND 500 RPMS AND STRUGGLE TO RUN. IT WILL REPEAT THIS UNTIL THE CAR IS SHUT OFF AND RESTARTED. IN THE 4 YEARS OF OWNERSHIP THIS HAS HAPPENED AT LEAST A DOZEN TIMES AS RECENTLY AS LAST FRIDAY. MY WIFE REFUSES TO DRIVE THE VEHICLE AS IT WILL DO THIS AT INTERSECTIONS AND SHE DOES NOT TRUST THE CAR TO BE ABLE TO ACCELERATE WHEN NEEDED. I THOUGHT I WAS THE ONLY ONE HAVING THESE ISSUES ACCORDING TO THE DEALER SERVICE DEPARTMENT. *TR
NHTSA ODI #10401365
20,000 miles · May 17, 2011
Vehicle Speed Control
MY 2007 FORD FREESTYLE CROSSOVER VEHICLE CAN LUNGE UNEXPECTEDLY WHEN DRIVING AT LOW SPEEDS OR IDLING. MY FREESTYLE LUNGES UP TO 10 FEET WHEN THE DRIVER'S FOOT IS NOT ON THE ACCELERATOR OR FIRMLY ON THE BRAKES. STEPPING ON THE BRAKES FIRMLY STOPS THE CAR FROM MOVING. THE PROBLEM WORSENS WHEN THE AIR CONDITIONING IS ON OR THE ST…
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MY 2007 FORD FREESTYLE CROSSOVER VEHICLE CAN LUNGE UNEXPECTEDLY WHEN DRIVING AT LOW SPEEDS OR IDLING. MY FREESTYLE LUNGES UP TO 10 FEET WHEN THE DRIVER'S FOOT IS NOT ON THE ACCELERATOR OR FIRMLY ON THE BRAKES. STEPPING ON THE BRAKES FIRMLY STOPS THE CAR FROM MOVING. THE PROBLEM WORSENS WHEN THE AIR CONDITIONING IS ON OR THE STEERING WHEEL IS TURNED A LOT. IN BOTH CASES, THE ENGINE IDLE SPEED IS INCREASED TO COMPENSATE FOR ADDITIONAL LOADS TO RUN THE AIR CONDITIONING COMPRESSOR OR THE POWER STEERING PUMP. THE INCIDENTS OF BRIEF ACCELERATION OCCUR IN BOTH FORWARD AND REVERSE GEARS. *TR
NHTSA ODI #10401355
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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