NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
893 reports61,739 miles · May 28, 2011
Vehicle Speed Control
MULTIPLE INCIDENTS HAVE OCCURRED. WHILE STOPPED WITH BRAKE APPLIED CAR SURGES AND TRIES TO MOVE FORWARD. LATEST INCIDENT CAR HAPPENED WHILE I WAS STOPPED WAITING TO MAKE A RIGHT TURN ONTO A STREET FROM A PARKING LOT. CAR SURGED AND LUNGED FORWARD STOPPING PARTIALLY INTO THE OUTSIDE TRAFFIC LANE WHERE IT DIED. ONCOMING TRAFFIC …
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MULTIPLE INCIDENTS HAVE OCCURRED. WHILE STOPPED WITH BRAKE APPLIED CAR SURGES AND TRIES TO MOVE FORWARD. LATEST INCIDENT CAR HAPPENED WHILE I WAS STOPPED WAITING TO MAKE A RIGHT TURN ONTO A STREET FROM A PARKING LOT. CAR SURGED AND LUNGED FORWARD STOPPING PARTIALLY INTO THE OUTSIDE TRAFFIC LANE WHERE IT DIED. ONCOMING TRAFFIC WAS ABLE TO AVOID MY STALLED CAR. I EVENTUALLY GOT IT STARTED, BACKED UP, AND CHOSE A DIFFERENT EXIT FROM ANOTHER SIDE OF THE SAME PARKING LOT BECAUSE THERE WAS LIGHTER TRAFFIC ON THAT SIDE AND I WASN'T SURE HOW THE CAR WOULD PERFORM. COULD EASILY HAVE CAUSED AND ACCIDENT. *TR
NHTSA ODI #10404608
67,990 miles · May 26, 2011
Unknown Or Other
THE THRODDLE IS STICKING. WHEN THE CAR IS STOPPED IT STILL ACTS LIKE I'M PUSHING ON THE GAS PEDAL AND TRIES TO GO BY ITSELF. ESPECIALLY WHEN CHANGING GEARS. I HAVE COME VERY CLOSE TO HITTING PEOPLE AND DOGS AND FENCES DUE TO THE CAR JERKING FORWARD OR BACKWARD AFTER LETTING OFF THE BRAKE. FOR THE LAST TWO WEEKS I HAVE BEEN HAVIN…
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THE THRODDLE IS STICKING. WHEN THE CAR IS STOPPED IT STILL ACTS LIKE I'M PUSHING ON THE GAS PEDAL AND TRIES TO GO BY ITSELF. ESPECIALLY WHEN CHANGING GEARS. I HAVE COME VERY CLOSE TO HITTING PEOPLE AND DOGS AND FENCES DUE TO THE CAR JERKING FORWARD OR BACKWARD AFTER LETTING OFF THE BRAKE. FOR THE LAST TWO WEEKS I HAVE BEEN HAVING TO KEEP THE BRAKE ALL THE WAY DOWN FOR AT LEAST 30 SECONDS AFTER CHANGING GEARS TO KEEP THE VEHICLE FROM GUNNING FORWARD OR BACKWARDS.
NHTSA ODI #10403537
Mileage unknown · May 25, 2011
Unknown Or OtherCrash
SURGING ON 2007 FORD FREESTYLE (VIN: [XXX]) -- EVENTUALLY CAUSED TRAFFIC ACCIDENT IN PARKING LOT WHILE I WAS PULLING FORWARD. AFTER TAKING THE VEHICLE TO THE DEALER MORE THAN ONCE FOR REPAIR, WE HAVE BEEN TOLD IT WAS POSSIBLY A SOFTWARE UPGRADE OR THROTTLE BODY ISSUE, THEN POSSIBLE TRANSMISSION SERVICE REPAIR, AND ULTIMATELY THE…
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SURGING ON 2007 FORD FREESTYLE (VIN: [XXX]) -- EVENTUALLY CAUSED TRAFFIC ACCIDENT IN PARKING LOT WHILE I WAS PULLING FORWARD. AFTER TAKING THE VEHICLE TO THE DEALER MORE THAN ONCE FOR REPAIR, WE HAVE BEEN TOLD IT WAS POSSIBLY A SOFTWARE UPGRADE OR THROTTLE BODY ISSUE, THEN POSSIBLE TRANSMISSION SERVICE REPAIR, AND ULTIMATELY THEY COULD NOT REPLICATE THE ISSUE. OUR LAST VISIT WE HAD A TRANSMISSION SERVICE AND 2 WEEKS LATER MY VEHICLE SURGED AND I HIT A PARKED CAR. THIS HAPPENS FREQUENTLY WHEN I AM TRAVELING IN REVERSE (SUCH AS PULLING OUT OF A PARKING SPACE OR BACKING OUT OF MY DRIVEWAY) OR FORWARD AT A SLOW SPEED (SUCH AS PULLING INTO A PARKING SPOT OR MAKING A U-TURN AFTER SITTING AT A TRAFFIC LIGHT). I AM VERY CONCERNED BECAUSE OUR DEALER HAS NOT BEEN ABLE TO ADDRESS THE ISSUE. THIS TIME MY CHILD WAS IN THE CAR WITH ME AND WE WERE LUCKY TO HAVE HAD NO INJURIES ONLY DAMAGE TO THE CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
NHTSA ODI #10402685
42,500 miles · May 24, 2011
Unknown Or Other
AT VERY LOW SPEEDS THE VEHICLE WILL LUNGE IN BOTH DRIVE AND REVERSE. IT SEEMS TO MOSTLY DO THE LUNGING WHEN THE AIR CONDITION IS ON. AT TIME IT WILL LUNGE AND STALL, SO I WILL HAVE TO THEN SHUT OFF THE CAR, PUT IT IN PARK AND RE-START THE VEHICLE. IT IS VERY FRUSTRATING THEN YOU ARE IN A DRIVE THRU AND THE LUNGING MAKES YOU FEAR…
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AT VERY LOW SPEEDS THE VEHICLE WILL LUNGE IN BOTH DRIVE AND REVERSE. IT SEEMS TO MOSTLY DO THE LUNGING WHEN THE AIR CONDITION IS ON. AT TIME IT WILL LUNGE AND STALL, SO I WILL HAVE TO THEN SHUT OFF THE CAR, PUT IT IN PARK AND RE-START THE VEHICLE. IT IS VERY FRUSTRATING THEN YOU ARE IN A DRIVE THRU AND THE LUNGING MAKES YOU FEAR YOU WILL HIT THE CAR IN FRONT OF YOU. THIS PROBLEM STARTED OVER THE SUMMER OF 2010 AND AS OF APRIL OF 2011 HAS BECAME MUCH WORSE. I HAVE TO PARALLEL PARK MANY TIME A DAY AT MY JOB AND HOME, AND WITH THE LUNGING GETTING PROGRESSIVELY WORSE I FEAR I WILL HIT SOMETHING OR WORSE A PERSON!!!! PLEASE HELP!!!
NHTSA ODI #10403349
20,196 miles · May 23, 2011
Engine And Engine CoolingVehicle Speed Control
CAR SURGES AND "REVS" WHEN YOU PUT IT IN GEAR OR WHEN YOU CHANGE FROM REVERSE TO DRIVE, OR DRIVE TO REVERSE. LUNGES FORWARD OR BACKWARDS, HAVE HIT THE FRONT OF THE GARAGE AND HAD SURGES WHERE HAVE BUMPED OTHER CARS (NOT BAD ENOUGH TO FILE A CLAIM). SEEMS LIKE THE ENGINE JUST REVS OR SURGES ALL THE TIME NOW. IT HAS GOTTEN WO…
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CAR SURGES AND "REVS" WHEN YOU PUT IT IN GEAR OR WHEN YOU CHANGE FROM REVERSE TO DRIVE, OR DRIVE TO REVERSE. LUNGES FORWARD OR BACKWARDS, HAVE HIT THE FRONT OF THE GARAGE AND HAD SURGES WHERE HAVE BUMPED OTHER CARS (NOT BAD ENOUGH TO FILE A CLAIM). SEEMS LIKE THE ENGINE JUST REVS OR SURGES ALL THE TIME NOW. IT HAS GOTTEN WORSE OVER THE YEARS.
NHTSA ODI #10403288
130,000 miles · May 23, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD ABNORMALLY WHILE STOPPED AT A TRAFFIC STOP, WITH THE BRAKES APPLIED. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR IN REVERSE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WOULD APPLY ABRUPT FORCE TO THE B…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD ABNORMALLY WHILE STOPPED AT A TRAFFIC STOP, WITH THE BRAKES APPLIED. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR IN REVERSE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WOULD APPLY ABRUPT FORCE TO THE BRAKES IN ORDER TO STOP THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT WAS UNABLE TO LOCATE THE FAILURE. THE DEALER REPLACED THE PLASTIC AIR FILTER HOUSING AND A VALVE SENSOR BUT TO NO AVAIL. THE FAILURE PERSISTED AND THERE WERE NO FURTHER REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 170,000.
NHTSA ODI #10402452
52,500 miles · May 23, 2011
Power Train
MY CAR AFTER BEING IN PARK, WHEN PLACED INTO DRIVE LURCHED FORWARD. ONCE I STARTED THE ENGINE DID NOT SEEM TO GO QUITE RIGHT AND I HAD AN ORANGE WRENCH LIGHT APPEAR. I PULLED OVER AND TURNED OFF CAR AND THE LIGHT WAS OFF WHEN I RESTARTED IT AND IT ACTED FINE. I HAVE HAD 3 SUBSEQUENT SIMILAR INCIDENCES...THE LURCHES HAVE HAD ME…
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MY CAR AFTER BEING IN PARK, WHEN PLACED INTO DRIVE LURCHED FORWARD. ONCE I STARTED THE ENGINE DID NOT SEEM TO GO QUITE RIGHT AND I HAD AN ORANGE WRENCH LIGHT APPEAR. I PULLED OVER AND TURNED OFF CAR AND THE LIGHT WAS OFF WHEN I RESTARTED IT AND IT ACTED FINE. I HAVE HAD 3 SUBSEQUENT SIMILAR INCIDENCES...THE LURCHES HAVE HAD ME COME CLOSE TO HITTING A CAR AND A PERSON. THE LIGHT ALWAYS GOES AWAY WHEN I TURN OFF THE CAR AND TURN IT RIGHT BACK ON. *TR
NHTSA ODI #10402437
76,947 miles · May 23, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN DRIVING 5 MPH OR AT A STOP WITH THE BRAKES DEPRESSED, THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING WITH AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS AND THE MANUFACTURER WAS NOT MADE AWARE OF THE …
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN DRIVING 5 MPH OR AT A STOP WITH THE BRAKES DEPRESSED, THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING WITH AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,947.
NHTSA ODI #10402368
Mileage unknown · May 22, 2011
Engine And Engine Cooling
WHEN I COME TO A STOP PRIOR TO PULLING IN THE LAST FEW FEET OF A PARKING SPOT, MY CAR WILL LUNGE FORWARD (REV) WITH MY FOOT NOT TOUCHING THE GAS PEDAL. I CAN STOP THE CAR WITH THE BRAKE. IT SEEMS TO ONLY HAPPEN WHEN THE AIR CONDITIONING AND/OR DEFROST ARE ON.
NHTSA ODI #10403251
58,792 miles · May 22, 2011
Vehicle Speed Control
I PULLED INTO MY DRIVEWAY AT A LOW RATE OF SPEED WITH THE AIR CONDITIONER RUNNING AND MY FOOT ON THE BRAKE. THE VEHICLE THEN LUNGED A FOOT FORWARD WITH MY FOOT STILL ON THE BRAKE, COMPLETELY OUT OF MY CONTROL. THIS IS THE MOST RECENT OCCURRENCE. MY VEHICLE DOES THIS NEARLY EVERY TIME I DRIVE AT LOW SPEEDS, BUT IT OCCURS MUCH MOR…
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I PULLED INTO MY DRIVEWAY AT A LOW RATE OF SPEED WITH THE AIR CONDITIONER RUNNING AND MY FOOT ON THE BRAKE. THE VEHICLE THEN LUNGED A FOOT FORWARD WITH MY FOOT STILL ON THE BRAKE, COMPLETELY OUT OF MY CONTROL. THIS IS THE MOST RECENT OCCURRENCE. MY VEHICLE DOES THIS NEARLY EVERY TIME I DRIVE AT LOW SPEEDS, BUT IT OCCURS MUCH MORE FREQUENTLY WITH THE AIR ON. TO DATE NO DAMAGE HAS BEEN DONE AND NO INJURY HAD OCCURRED, HOWEVER MY CONFIDENCE IN MY VEHICLE AND ITS SAFETY IS SEVERELY DIMINISHED. I BROUGHT MY FREESTYLE TO THE FORD DEALERSHIP TO REPORT AND CORRECT ITS LUNGING TENDENCY. HOWEVER, THEY WERE UNABLE TO FIND A CAUSE, AND SUBSEQUENTLY A SOLUTION, FOR THE PROBLEM. *TR
NHTSA ODI #10402305
NHTSA investigations
2PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO