NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,459 reports60,000 miles · Jul 28, 2010
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT WAS STOPPED AT A TRAFFIC STOP WITH THE AIR CONDITIONER ACTIVATED WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONSUMER ATTEMPTED TO ACCELERATE BUT THE CONTACT APPLIED THE BRAKES TO AVOID CRASHING INTO THE VEHICLE AHEAD OF HER. THE VEHICLE THEN STALLED. THE CONTAC…
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TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT WAS STOPPED AT A TRAFFIC STOP WITH THE AIR CONDITIONER ACTIVATED WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONSUMER ATTEMPTED TO ACCELERATE BUT THE CONTACT APPLIED THE BRAKES TO AVOID CRASHING INTO THE VEHICLE AHEAD OF HER. THE VEHICLE THEN STALLED. THE CONTACT WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AND SHUT OFF THE AIR CONDITIONER. THE DEALER ADVISED HAVING A DIAGNOSTIC PERFORMED ON THE VEHICLE BUT THE CONTACT DECLINED. THE FAILURE RECURRED TWICE FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE, CHECK TRANSMISSION AND THROTTLE CONTROL WARNING LIGHTS ILLUMINATED. EACH TIME, THE CONTACT WOULD SHUT OFF THE ENGINE AND WHEN RESTARTING, THE VEHICLE WOULD RESUME NORMAL OPERATION. IN ADDITION, THE CRUISE CONTROL WAS NO LONGER OPERABLE. THE MANUFACTURER ADVISED THAT THERE WERE NO RELATED RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 83,000. UPDATED 10/21/10. LJ THE VEHICLE WAS DIAGNOSED AS HAVING INTERNAL FAILURE IN THE TRANSMISSON. UPDATED 10/26/10
NHTSA ODI #10345812
37,000 miles · Jul 27, 2010
Electrical SystemVehicle Speed Control
I WAS DRIVING MY CAR (PULLING OUT OF A MALL) APPROACHING THE HIGHWAY, I STOPPED FOR TRAFFIC TO CLEAR. WITH MY FOOT ON THE BRAKE, MY CAR SUDDENLY LEAPT FORWARD TOWARD TRAFFIC. THINKING THAT MAYBE I DIDN'T HAVE MY BRAKE PEDAL PUSHED HARD ENOUGH (SCARING ME) I PUSHED MY FOOT HARDER ON THE BRAKE PEDAL. BUT THE CAR KEPT LURCHING FOR…
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I WAS DRIVING MY CAR (PULLING OUT OF A MALL) APPROACHING THE HIGHWAY, I STOPPED FOR TRAFFIC TO CLEAR. WITH MY FOOT ON THE BRAKE, MY CAR SUDDENLY LEAPT FORWARD TOWARD TRAFFIC. THINKING THAT MAYBE I DIDN'T HAVE MY BRAKE PEDAL PUSHED HARD ENOUGH (SCARING ME) I PUSHED MY FOOT HARDER ON THE BRAKE PEDAL. BUT THE CAR KEPT LURCHING FORWARD. LUCKILY THE TRAFFIC CLEARED & I PROCEEDED ONTO THE HIGHWAY. THEN, THE CAR DIDN'T SEEM TO MOVE, SO I PRESSED THE GAS PEDAL A LITTLE HARDER. THE CAR ACTED LIKE IT WAS IN NEUTRAL, THEN MOVED FORWARD VERY SLOWLY. I PUSHED THE GAS PEDAL HARDER, AND AGAIN, THE CAR ACTED LIKE IT WAS IN NEUTRAL, THEN FINALLY MOVED FORWARD VERY SLOWLY. TRAFFIC WAS COMING FROM BEHIND SO I KEPT GOING FORWARD. LUCKILY THE FORD DEALERSHIP WAS JUST A COUPLE BLOCKS AWAY (AROUND THE CORNER). SO I DROVE IT VERY CAREFULLY STRAIGHT TO THE DEALERSHIP SERVICE DEPARTMENT. AT MOST I WAS GOING ABOUT 30-35 MILES PER HOUR. THE DEALERSHIP SAYS THE PROBLEM IS THE THROTTLE BODY NEEDS TO BE REPLACED. THEY HAVE TO ORDER PARTS. LUCKILY MY EXTENDED WARRANTY IS IN EFFECT, SO IT'S SUPPOSED TO BE COVERED, EXCEPT FOR A $100. DEDUCTIBLE. (PLUS WE"LL NEED TO PAY CHARGES TO HAVE THE PARTS SHIPPED ASAP). TODAY, MY HUSBAND CHECKED ONLINE AND FOUND THAT THIS HAS BEEN AN ONGOING PROBLEM WITH FORD FREESTYLE'S. THIS IS ABSOLUTELY DANGEROUS! MY CAR COULD EASILY HAVE LURCHED OUT INTO HEAVY 40-45 MILE PER HR TRAFFIC, IF I HADN'T HAD FAST REFLEXES! OR IF I HAD PULLED OUT IN FRONT OF THE HIGHER SPEED TRAFFIC I COULD HAVE BEEN HIT FROM BEHIND! MY CAR HAS ONLY ABOUT 37,000 MILES. I'VE HAD ABOUT FOUR INCIDENCES OF ELECTRICAL PROBLEMS WITH IT. FIRST, THEY REPLACED MY ALTERNATOR. THEN MY BATTERY. THEN MY INSTRUMENT CLUSTER PANELS & (IN THE DASHBOARD) AIRCONDITIONING PANELS. AT LEAST THEY'RE THE THINGS THAT I KNOW THEY'VE DONE (BECAUSE THE DON'T TELL YOU ALL THE THINGS THEY'VE FIXED OR REPLACED). I DON"T KNOW IF THESE THINGS ARE CONNECTED. ALSO ACCORDING TO THE INTERNET, THESE PARTS HAVE BE HARD TO FIND. *TR
NHTSA ODI #10345782
30,000 miles · Jul 27, 2010
Electrical System
WE BOUGHT A NEW 2005 FORD FREESTYLE IN OCTOBER 2005. WE HAD NO PROBLEMS UNTIL OUR 3 YEAR WARRANTY EXPIRED IN OCTOBER 2008. BEGINNING IN 2009 WE BEGAN TO NOTICE THAT OUR INSTRUMENT PANEL WOULD LOSE POWER. ALL DIALS WOULD GO DOWN TO ZERO, FLICKER AND THE ENTIRE PANEL WOULD BE DEAD FOR A SHORT TIME. IT HAPPENED INTERMITTENTLY AND W…
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WE BOUGHT A NEW 2005 FORD FREESTYLE IN OCTOBER 2005. WE HAD NO PROBLEMS UNTIL OUR 3 YEAR WARRANTY EXPIRED IN OCTOBER 2008. BEGINNING IN 2009 WE BEGAN TO NOTICE THAT OUR INSTRUMENT PANEL WOULD LOSE POWER. ALL DIALS WOULD GO DOWN TO ZERO, FLICKER AND THE ENTIRE PANEL WOULD BE DEAD FOR A SHORT TIME. IT HAPPENED INTERMITTENTLY AND WE LIVED WITH IT FOR A YEAR BEFORE TAKING THE VEHICLE BACK TO THE SAN LEANDRO, CA FORD DEALER, PAYING $250 FOR AN ENGINE DIAGNOSTIC IN JANUARY 2009. THE DIAGNOSTIC WHICH TOOK ALL DAY, REVEALED THAT THERE WAS A SHORT IN A WIRE IN THE INSTRUMENT PANEL WHICH MEANT THE PANEL WOULD HAVE TO BE REPLACED IN ITS ENTIRETY ($700). NOT HAVING THE $700 TO PAY FOR THE SOLUTION I CAME HOME TO DO SOME RESEARCH. I FOUND THAT PER FORD TSB 06-17-9 ALL FORD DEALERSHIPS WERE TOLD ABOUT THIS DEFECT. IT WAS INVESTIGATED BY THE NHTSA AND BECAUSE THE PROBLEM DID NOT INVOLVE THE OPERATION OF THE EXTERIOR FUNCTIONS OF THE VEHICLE, THERE WAS NO RECALL. I WOULD LIKE TO KNOW WHY FORD MC IS TAKING $250 FROM ITS CUSTOMERS TO DIAGNOSE A PROBLEM THAT IT ALREADY KNEW ABOUT. ALSO, IF IT WERE YOUR VEHICLE, WOULD YOU BE SATISFIED IN PAYING $700 FOR A REPLACEMENT PART THAT FORD READILY ADMITS TO HAVING BEEN SOLDERED INCORRECTLY DURING THE MANUFACTURING PROCESS? I CAN TESTIFY THAT THERE IS A SAFETY ISSUE INVOLVED HERE. WHEN DRIVING HOME FROM YOSEMITE NP AT NIGHT, ALONG STEEP MOUNTAIN ROADS, MY FAMILY OF 4 CHILDREN, MOM AND DAD NEARLY DROVE OFF THE ROAD WHEN OUR ENTIRE CABIN WENT DARK BECAUSE THE INSTRUMENT PANEL SHUT DOWN. WE HAD TO BRAKE HARD AND CARS BEHIND US AND IN FRONT HAD TO DO THE SAME IN RESPONSE. I COULD NOT TELL HOW FAST WE WERE GOING, NOR HOW MUCH GAS WAS LEFT IN THE TANK FOR A PERIOD OF 10 MINUTES. REVERSE LIGHTS COME ON WHILST DRIVING IN FORWARD DIRECTION CAUSING DRIVERS TO BRAKE BEHIND US. THE INVESTIGATION SHOULD BE REOPENED BECAUSE THIS PROBLEM IS ONGOING AND WILL CAUSE LOSS OF LIFE FOR THE SAKE OF A REPLACEMENT PART THAT WAS BADLY MADE. *TR
NHTSA ODI #10345571
89,000 miles · Jul 25, 2010
Vehicle Speed Control
JUST AFTER PLACING CAR INTO REVERSE, IT STARTED ACCELERATING BACKWARDS AND REQUIRED HIGH PRESSURE ON THE BRAKE PEDAL TO STOP IT. THIS IS THE 3RD OR 4TH TIME THIS HAS HAPPENED. THE FIRST TIME OR 2, I THOUGHT IT WAS ME. EACH TIME I LOOKED DOWN AT MY FOOT TO MAKE SURE I WAS NOT PRESSING BOTH PEDALS AND I WAS NOT (I'M A HIGH-SPEED D…
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JUST AFTER PLACING CAR INTO REVERSE, IT STARTED ACCELERATING BACKWARDS AND REQUIRED HIGH PRESSURE ON THE BRAKE PEDAL TO STOP IT. THIS IS THE 3RD OR 4TH TIME THIS HAS HAPPENED. THE FIRST TIME OR 2, I THOUGHT IT WAS ME. EACH TIME I LOOKED DOWN AT MY FOOT TO MAKE SURE I WAS NOT PRESSING BOTH PEDALS AND I WAS NOT (I'M A HIGH-SPEED DRIVING INSTRUCTOR). THE LAST TIME IT HAPPENED, I APPLIED FULL BRAKE PRESSURE, THE ENGINE STALLED AND THE MESSAGE "ENGINE FAILSAFE MODE" APPEARED ON THE WARNING CLUSTER. WE'VE STOPPED DRIVING THE CAR UNTIL IT'S FIXED. MANY MANY PEOPLE ARE REPORTING THROTTLE BODY ISSUES. THIS IS DANGEROUS. *TR
NHTSA ODI #10345208
47,670 miles · Jul 24, 2010
Fuel System, GasolineVehicle Speed Control
2005 FORD FREESTYLE WHILE STOPPED A TRAFFIC LIGHT SUDDENLY ACCELERATED WITHOUT ANYTHING TOUCHING THE GAS PEDAL. I HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE TO PREVENT THE VEHICLE FROM ENTERING THE INTERSECTION. THE VEHICLE THEN DIED AND WHEN RESTARTED THE CHECK ENGINE LIGHT AND WRENCH SYMBOL WERE LIT UP. I TOOK THE VEHICLE …
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2005 FORD FREESTYLE WHILE STOPPED A TRAFFIC LIGHT SUDDENLY ACCELERATED WITHOUT ANYTHING TOUCHING THE GAS PEDAL. I HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE TO PREVENT THE VEHICLE FROM ENTERING THE INTERSECTION. THE VEHICLE THEN DIED AND WHEN RESTARTED THE CHECK ENGINE LIGHT AND WRENCH SYMBOL WERE LIT UP. I TOOK THE VEHICLE TO THE DEALER WHO SAID IT WAS DUE TO A FAILED THROTTLE BODY. IT HAS BEEN 6 DAYS AND THE VEHICLE HAS NOT BEEN REPAIRED DUE TO NO PARTS AVAILABLE AND FROM WHAT I AM SEEING ON THE INTERNET THIS IS A COMMON PROBLEM AND I THINK IT COULD CAUSE SERIOUS ACCIDENTS IF THE PROBLEM IS NOT RESOLVED. *TR
NHTSA ODI #10345101
79,000 miles · Jul 24, 2010
Vehicle Speed Control
FAILURE OF THROTTLE BODY ALMOST CAUSED MULTIPLE ACCIDENTS WITHIN 1 DAY (JULY 23, 2010). WAITING TO PULL OUT OF GAS STATION, THE CAR TOOK OFF WHILE MY FOOT WAS ON THE BRAKE AND PUT MYSELF AND MY FAMILY INTO ONCOMING TRAFFIC! ON THE SAME DAY, I WAS REVERSING OUT OF A PARKING SPOT AND THE CAR AGAIN ACCELERATED BY ITSELF AND I ALMOS…
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FAILURE OF THROTTLE BODY ALMOST CAUSED MULTIPLE ACCIDENTS WITHIN 1 DAY (JULY 23, 2010). WAITING TO PULL OUT OF GAS STATION, THE CAR TOOK OFF WHILE MY FOOT WAS ON THE BRAKE AND PUT MYSELF AND MY FAMILY INTO ONCOMING TRAFFIC! ON THE SAME DAY, I WAS REVERSING OUT OF A PARKING SPOT AND THE CAR AGAIN ACCELERATED BY ITSELF AND I ALMOST HIT THE PARKED CAR BEHIND ME. THE CAR HAS 79,000 MILES. AT ABOUT 36,000 MILES, I HAD SAME PROBLEMS AND THE DEALER FIXED. I RESEARCHED FORUMS ON THE INTERNET AND FOUND THAT SEVERAL OTHER FAMILIES HAVING SIMILAR PROBLEMS. THIS IS VERY DANGEROUS!!! *TR
NHTSA ODI #10345006
79,900 miles · Jul 23, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED ON ITS OWN AS THE CONTACT APPLIED THE BRAKES WITH EXTREME PRESSURE IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VE…
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TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED ON ITS OWN AS THE CONTACT APPLIED THE BRAKES WITH EXTREME PRESSURE IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 79,900. THE CURRENT MILEAGE IS 80,907 UPDATED 10/13/10. *LJ UPDATED 10/19/19*JB
NHTSA ODI #10344975
65,000 miles · Jul 23, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 2 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD SUDDENLY LUNGE FORWARD WITHOUT WARNING; HOWEVER, WHEN THE BRAKES WERE APPLIED THE VEHICLE FAILED TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A THROTTLE BODY KIT REPAIR WAS PERFORMED ON THE VEHICLE; HOWEVER, THE…
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TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 2 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD SUDDENLY LUNGE FORWARD WITHOUT WARNING; HOWEVER, WHEN THE BRAKES WERE APPLIED THE VEHICLE FAILED TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A THROTTLE BODY KIT REPAIR WAS PERFORMED ON THE VEHICLE; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65000. THE CURRENT MILEAGE WAS 103000. UPDATED 10/13/10. *LJ THE DEALER INFORMED THE CONSUMER THE THROTTLE BODY NEEDED TO BE REPLACED. UPDATED 10/19/10*JB
NHTSA ODI #10344950
98,000 miles · Jul 23, 2010
Power Train
MY 2005 FORD FREESTYLE BEGAN JERKING BACKWARDS WHILE IN REVERSE TO THE POINT THAT I COULD NOT CONTROL THE DIRECTIONS OR SPEED THE CAR WAS GOING. THIS WAS ESPECIALLY DANGEROUS BACKING OUT OF PARKING SPACES. TODAY WHILE BACKING OUT OF A SPOT MY CAR JERKED BACK SEVERAL TIMES THEN WOULD NOT SWITCH IN TO DRIVE AND STALLED. AFTER REST…
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MY 2005 FORD FREESTYLE BEGAN JERKING BACKWARDS WHILE IN REVERSE TO THE POINT THAT I COULD NOT CONTROL THE DIRECTIONS OR SPEED THE CAR WAS GOING. THIS WAS ESPECIALLY DANGEROUS BACKING OUT OF PARKING SPACES. TODAY WHILE BACKING OUT OF A SPOT MY CAR JERKED BACK SEVERAL TIMES THEN WOULD NOT SWITCH IN TO DRIVE AND STALLED. AFTER RESTARTING, THE CAR WENT INTO DRIVE AND I PULLED OUT ON TO A BUSY STREET. THE CHECK ENGINE LIGHT THEN CAME ON AND THE CAR WOULD NOT GO ABOVE 30 MPH. I HAD TO QUICKLY PULL OVER SO I DIDN'T GET HIT AND KILLED AND SHUT THE CAR OFF AND RESTARTED IT. THE CHECK ENGINE LIGHT DID NOT COME BACK ON BUT I WENT TO AUTO ZONE TO GET IT DIAGNOSED. THE CODES CAME BACK SAYING SOMETHING ABOUT AN INTERNAL MODULE AND THE TAC SWITCH. I TRIED BACKING OUT OF THE PARKING SPOT AT AUTO ZONE AND THE CAR WOULD JERK BACKWARDS AND THEN STALL. I HAVE NOT SUCCESSFULLY FOUND ANY INFORMATION ON EXACTLY WHAT IS WRONG AND HOW TO FIX IT. *TR
NHTSA ODI #10344938
63,000 miles · Jul 22, 2010
Electrical System
RE-EXPERIENCING ELECTRICAL INSTRUMENT CLUSTER PROBLEMS. BATTERY AND ALTERNATOR REPLACED 6/2008 WHEN CAR DEAD IN DRIVEWAY. 8 MONTHS LATER 4/2009 ELECTRICAL GAUGES FAIL AND RESET AND SAME LOCAL MECHANIC REPLACED FUSES. TWO MONTHS LATER 6/2009 GAUGES CONTINUE TO FAIL AND RESET LEADING DEALER, REFERENCING TSB, TO REPLACE WITH NEW…
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RE-EXPERIENCING ELECTRICAL INSTRUMENT CLUSTER PROBLEMS. BATTERY AND ALTERNATOR REPLACED 6/2008 WHEN CAR DEAD IN DRIVEWAY. 8 MONTHS LATER 4/2009 ELECTRICAL GAUGES FAIL AND RESET AND SAME LOCAL MECHANIC REPLACED FUSES. TWO MONTHS LATER 6/2009 GAUGES CONTINUE TO FAIL AND RESET LEADING DEALER, REFERENCING TSB, TO REPLACE WITH NEW INSTRUMENT CLUSTER. LUCKILY COVERED UNDER EXTENDED WARRANTY. MILEAGE THEN 63,000. IN LAST YEAR THE CAR RUNNING FINE UNTIL MONTH AGO JUNE /JULY 2010 WHEN ELECTRICAL GAUGES CONTINUOUSLY STOPPING AND RESETTING ON HIGHWAY WITH AND WITHOUT A/C RUNNING MOSTLY WITHIN FIRST 30 MINUTES OF DRIVING. ALSO, SUBTLE ENGINE DELAY AND FANLIKE SOUNDS COMING FROM UNDERNEATH EXPERIENCED DURING AND AFTER THESE EPISODES. WHILE ON VACATION WITH THESE PROBLEMS, TWO LOCAL MECHANICS SUGGESTED BAD ALTERNATOR BUT TOOK TO ANOTHER NY FORD DEALER WHO DIAGNOSED AND REPLACED ALLEGED LEAKING BATTERY WHICH WAS ONLY 2 YR OLD BATTERY. OF COURSE, DID NOT CORRECT PROBLEM. SYMPTOMS OF ELECTRICAL FAILURE AND RESET ARE DAILY NOW AND EXTERNAL LIGHTS DIMMING ON OFF. CALLING BACK ORIGINAL DEALER FOR DIAGNOSIS AND NEXT STEPS. EXTENDED WARRANTY NOW EXPIRED. VERY CONCERNED THAT CAR ELECTRICAL POWER WILL SHUT DOWN ON HIGHWAY WHILE TRAVELING WITH 3 CHILDREN. 76,000 MILES. *TR
NHTSA ODI #10344747
Official recalls
2Oct 5, 2006
ON CERTAIN PASSENGER VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. THE SIDE DOOR LATCH MECHANISMS MAY EXPERIENCE WATER INTRUSION ALLOWING THE LATCH MECHANISM TO FREEZE IN COLD WEATHER.
Consequence & remedy
Consequence: AS A RESULT, THE DOOR LATCH PAWL MAY NOT RETURN TO THE LATCH POSITION WHEN THE DOOR IS CLOSED, AND THE DOOR COULD OPEN WHILE THE VEHICLE IS MOVING.
Remedy: DEALERS WILL INSTALL A SHIELD OVER THE FRONT LATCHES; SEAL A DRAIN HOLE IN THE REAR WINDOW TRIM MOLDING ON THE FREESTYLE REAR SIDE DOORS; AND APPLY GREASE TO ALL FRONT AND REAR SIDE-DOOR LATCH MECHANISMS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 9, 2005
ON CERTAIN PASSENGER VEHICLES, THE STRAPS THAT SECURE THE FUEL TANK TO THE VEHICLE BODY MAY BREAK, CAUSING THE FUEL TANK AND FUEL TANK HEAT SHIELD TO DROP ON THE DRIVESHAFT (ALL WHEEL DRIVE VEHICLES) OR EXHAUST SYSTEM (FRONT WHEEL DRIVE VEHICLES).
Consequence & remedy
Consequence: IF THIS HAPPENS, DRIVERS MAY NOTICE A NOISE OR A FUEL LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE BOTH FUEL TANK STRAPS. THE RECALL BEGAN ON DECEMBER 1, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE07058 · Instrument Cluster Failure
Opened Nov 16, 2007 · Closed Mar 11, 2008
Status: closed (inferred from source dates) · Electrical System: Instrument Cluster/panel
THE SUBJECT VEHICLES EXPERIENCE A LOSS OF PROPER INSTRUMENT CLUSTER OPERATION.TYPICALLY, THE PROBLEM APPEARS AS THE NEEDLE ON THE GAUGE (SPEEDOMETER, TACHOMETER, FUEL, AND/OR TEMPERATURE) SWEEPS AND RESETS INTERMITTENTLY.FORD REPORTS THE PROBLEM AS MOMENTARY POWER INTERRUPTION CAUSES THE GAUGES TO SWEEP AND THEN RECOVER TO NORMAL FUNCTION.IN AUGUST 2006, FORD ISSUED A TECHNICAL SERVICE BULLETIN (TSB 06-17-9) TO PROVIDE GUIDELINES TO SERVICE TECHNICIANS FOR DIAGNOSIS AND REPAIR OF THIS CONDITION.ODI'S REVIEW OF FORD'S RESPONSE TO THE AGENCY'S INFORMATIONREQUEST LETTER REVEALS THAT THE MAJORITY OF THE REPORTS TO FORD (63%) INDICATE THAT THE INSTRUMENT CLUSTER WOULD EXPERIENCE INTERMITTENT LOSS OF POWER.FORD REPORTS THAT THISLASTS FOR ONLY A FEW SECONDS.ALSO FORD STATES, THE VEHICLE'S EXTERIOR LIGHTING WOULD NOT FAIL TO ILLUMINATE EVEN IN THE EVENT OF POWER INTERRUPTION TO THE CLUSTER BECAUSE THE EXTERIOR LIGHTS ARE POWERED SEPARATELY AND DO NOT RELY ON ANY SIGNAL FROM THE CLUSTER.ADDITIONALLY, ODI CONTACTED COMPLAINANTS WHO AFFIRMED THE INTERMITTENT CONDITION AND THAT NONE OF THE EXTERIOR LIGHTS ON THE SUBJECT VEHICLES WOULD BE AFFECTED BY POWER INTERRUPTIONS TO THE INSTRUMENT CLUSTER.ODI LAST RECEIVED A REPORT REGARDING THIS ISSUE IN AUGUST OF 2007.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.ODI WILL HOWEVER CONTINUE TO MONITOR THE ISSUE AND WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.