TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER SIDE DOOR, THE DOOR FAILED TO CLOSE BECAUSE THE LATCH HAD BECOME FROZEN DUE TO THE COLD WEATHER. AS A RESULT, THE CONTACT HAD TO HOLD THE DOOR CLOSE WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO PROPERLY CLOSE …
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TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER SIDE DOOR, THE DOOR FAILED TO CLOSE BECAUSE THE LATCH HAD BECOME FROZEN DUE TO THE COLD WEATHER. AS A RESULT, THE CONTACT HAD TO HOLD THE DOOR CLOSE WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO PROPERLY CLOSE THE DOOR AFTER THE VEHICLE HEATED UP. THE FAILURE RECURRED MULTIPLE TIMES THROUGHOUT THE WINTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NOTIFIED THE CONTACT THAT THE VEHICLE HAD ALREADY BEEN SERVICED UNDER RECALL NHTSA: CAMPAIGN 06V383000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ..UPDATED 11/06/14 *BF
NHTSA ODI #10641260
55,000 miles · Feb 26, 2014
Latches/locks/linkagesStructure
I WAS SENT THE RECALL FOR DOOR LATCHES FREEZING AND DOORS NOT CLOSING SECURELY AND/OR DOORS OPENING. I HAD THE RECALL WORK DONE AT FORD DEALER. THE FOLLOWING WINTER WAS MILD AND DOORS WERE NOT WET IN BELOW FREEZING DAYS/NIGHTS ETC THE FOLLOWING YEARS DOORS STILL CONTINUED TO OPEN AND NOT LATCH SHUT WHEN WET AND BELOW FREEZING. F…
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I WAS SENT THE RECALL FOR DOOR LATCHES FREEZING AND DOORS NOT CLOSING SECURELY AND/OR DOORS OPENING. I HAD THE RECALL WORK DONE AT FORD DEALER. THE FOLLOWING WINTER WAS MILD AND DOORS WERE NOT WET IN BELOW FREEZING DAYS/NIGHTS ETC THE FOLLOWING YEARS DOORS STILL CONTINUED TO OPEN AND NOT LATCH SHUT WHEN WET AND BELOW FREEZING. FOLLOWING THIS DISCOVERY I CALLED FORD CUSTOMER SERVICE ON 2 SEPARATE OCCASIONS AND THEY SAID "WE DID THE RECALL WORK AND THAT'S ALL WE ARE DOING" I TOLD THEM IT DID NOT FIX ANYTHING --THEY SAID ITS NOT THEIR PROBLEM. THIS CAR IS JUNK AT EVERY LEVEL BUT DOORS NOT CLOSING IS THEIR PROBLEM - PLEASE MAKE THEM RE-RECALL THIS ISSUE!! *TR
NHTSA ODI #10566179
72,000 miles · Feb 18, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR FAILED TO LATCH CAUSING IT TO OPEN FREELY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 72,0…
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TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR FAILED TO LATCH CAUSING IT TO OPEN FREELY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 72,000. UPDATED 3/28/14*CN IN DECEMBER 2012, THE CONSUMER WAS INFORMED THE RECALL HAD ALREADY BEEN PERFORMED. ON 02/18/14, THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW DOOR LATCH. UPDATED 04/22/14
NHTSA ODI #10564769
97,000 miles · Feb 7, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ONE OF THE DOORS OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE VEHICLE WAS SERVICED UNDER THE RECALL BUT DID NOT PREVENT THE FAILURE FROM OCCURRING. THE …
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TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ONE OF THE DOORS OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE VEHICLE WAS SERVICED UNDER THE RECALL BUT DID NOT PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURE WAS CONTACTED AND ADVISED THAT THEY WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 97,000.
NHTSA ODI #10563438
107,000 miles · Jan 3, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR FAILED TO LATCH WHICH RESULTED IN THE DOOR INDEPENDENTLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAI…
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TL* THE CONTACT OWNS A 2008 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR FAILED TO LATCH WHICH RESULTED IN THE DOOR INDEPENDENTLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 107,000. *TR
NHTSA ODI #10558314
65,000 miles · Mar 25, 2013
Latches/locks/linkagesStructure
I FILED A COMPLAINT ON JANUARY 3RD, 2012 AND NEVER HEARD BACK FROM ANYONE REGARDING THIS. IT IS STILL HAPPENING AND IS STILL AN ISSUE. MY ORIGINAL COMPLAINT NUMBER IS 10442220. I OWN A 2005 FORD FREESTYLE. I WAS ENTERING THE VEHICLE WHEN THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEA…
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I FILED A COMPLAINT ON JANUARY 3RD, 2012 AND NEVER HEARD BACK FROM ANYONE REGARDING THIS. IT IS STILL HAPPENING AND IS STILL AN ISSUE. MY ORIGINAL COMPLAINT NUMBER IS 10442220. I OWN A 2005 FORD FREESTYLE. I WAS ENTERING THE VEHICLE WHEN THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED TO THE CONTACT THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 06V383000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 81,000. *TR
NHTSA ODI #10504433
136,000 miles · Nov 15, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ALL OF THE DOORS AND LATCHES AROUND THE VEHICLE COULD NOT BE CLOSED OR THEY WOULD BOUNCE BACK OPEN DURING COLDER WEATHER. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 06V383000(LATCHES/LO…
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TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ALL OF THE DOORS AND LATCHES AROUND THE VEHICLE COULD NOT BE CLOSED OR THEY WOULD BOUNCE BACK OPEN DURING COLDER WEATHER. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 06V383000(LATCHES/LOCKS/LINKAGES: DOORS: LATCH) HOWEVER, THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE RECALL WAS REPAIRED AND THEY WOULD NOT REPAIR THE VEHICLE A SECOND TIME. THE FAILURE MILEAGE WAS 136,000.
NHTSA ODI #10484818
80,000 miles · Jul 7, 2012
Latches/locks/linkagesStructure
1.)EVERY WINTER THE LOCKING MECHANISM ON THE DRIVERS SIDE DOOR WILL FREEZE. SO, ONCE YOU OPEN YOUR DOOR & YOU GO TO SHUT IT, IT WILL NOT LATCH SHUT, INSTEAD IT WILL JUST BOUNCE BACK OPEN. AFTER SPENDING ABOUT 1/2 HOUR EACH TIME OF MANUALLY MOVING THE LATCH UP & DOWN IT FINALLY ENGAGES. 2.) POWER WINDOW BUTTONS DO NOT WORK ON…
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1.)EVERY WINTER THE LOCKING MECHANISM ON THE DRIVERS SIDE DOOR WILL FREEZE. SO, ONCE YOU OPEN YOUR DOOR & YOU GO TO SHUT IT, IT WILL NOT LATCH SHUT, INSTEAD IT WILL JUST BOUNCE BACK OPEN. AFTER SPENDING ABOUT 1/2 HOUR EACH TIME OF MANUALLY MOVING THE LATCH UP & DOWN IT FINALLY ENGAGES. 2.) POWER WINDOW BUTTONS DO NOT WORK ON ANY WINDOW EXCEPT DRIVERS SIDE. WHEN I HAVE IT REPAIRED, & IF I PUT THE WINDOW LOCKS ON, AFTER THAT NONE WILL WORK AGAIN. I'M TIRED OF FIXING AN ONGOING PROBLEM! 3.) DRIVER SIDE POWER DOOR LOCK IS INTERMITTENT IN WORKING. IT MUST BE PRESSED APPROXIMATELY 5-6 TIMES USUALLY BEFORE IT WILL ENGAGE. *TR
NHTSA ODI #10464552
Mileage unknown · Feb 13, 2012
Latches/locks/linkagesStructure
WHEN THE WEATHER FALLS BELOW FREEZING TEMP THE DRIVERS DOOR LOCK MECHANISM JAMS AND NO AMT OF WARM AIR APPLIED TO THE DOOR WILL UNJAM IT. I WAS UNABLE TO OPEN MY DRIVERS DOOR FOR THREE DAYS. *TR
NHTSA ODI #10447810
91,000 miles · Jan 18, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOORS WOULD NOT CLOSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT THE CONTACT WAS ADVISED BY THE DEALER AND THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. A LO…
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TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOORS WOULD NOT CLOSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT THE CONTACT WAS ADVISED BY THE DEALER AND THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. A LOCAL MECHANIC ATTEMPTED TO REPAIR THE DEFECT, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE 96,000.
ON CERTAIN PASSENGER VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. THE SIDE DOOR LATCH MECHANISMS MAY EXPERIENCE WATER INTRUSION ALLOWING THE LATCH MECHANISM TO FREEZE IN COLD WEATHER.
Consequence & remedy
Consequence: AS A RESULT, THE DOOR LATCH PAWL MAY NOT RETURN TO THE LATCH POSITION WHEN THE DOOR IS CLOSED, AND THE DOOR COULD OPEN WHILE THE VEHICLE IS MOVING.
Remedy: DEALERS WILL INSTALL A SHIELD OVER THE FRONT LATCHES; SEAL A DRAIN HOLE IN THE REAR WINDOW TRIM MOLDING ON THE FREESTYLE REAR SIDE DOORS; AND APPLY GREASE TO ALL FRONT AND REAR SIDE-DOOR LATCH MECHANISMS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
ON CERTAIN PASSENGER VEHICLES, THE STRAPS THAT SECURE THE FUEL TANK TO THE VEHICLE BODY MAY BREAK, CAUSING THE FUEL TANK AND FUEL TANK HEAT SHIELD TO DROP ON THE DRIVESHAFT (ALL WHEEL DRIVE VEHICLES) OR EXHAUST SYSTEM (FRONT WHEEL DRIVE VEHICLES).
Consequence & remedy
Consequence: IF THIS HAPPENS, DRIVERS MAY NOTICE A NOISE OR A FUEL LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE BOTH FUEL TANK STRAPS. THE RECALL BEGAN ON DECEMBER 1, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
THE SUBJECT VEHICLES EXPERIENCE A LOSS OF PROPER INSTRUMENT CLUSTER OPERATION.TYPICALLY, THE PROBLEM APPEARS AS THE NEEDLE ON THE GAUGE (SPEEDOMETER, TACHOMETER, FUEL, AND/OR TEMPERATURE) SWEEPS AND RESETS INTERMITTENTLY.FORD REPORTS THE PROBLEM AS MOMENTARY POWER INTERRUPTION CAUSES THE GAUGES TO SWEEP AND THEN RECOVER TO NORMAL FUNCTION.IN AUGUST 2006, FORD ISSUED A TECHNICAL SERVICE BULLETIN (TSB 06-17-9) TO PROVIDE GUIDELINES TO SERVICE TECHNICIANS FOR DIAGNOSIS AND REPAIR OF THIS CONDITION.ODI'S REVIEW OF FORD'S RESPONSE TO THE AGENCY'S INFORMATIONREQUEST LETTER REVEALS THAT THE MAJORITY OF THE REPORTS TO FORD (63%) INDICATE THAT THE INSTRUMENT CLUSTER WOULD EXPERIENCE INTERMITTENT LOSS OF POWER.FORD REPORTS THAT THISLASTS FOR ONLY A FEW SECONDS.ALSO FORD STATES, THE VEHICLE'S EXTERIOR LIGHTING WOULD NOT FAIL TO ILLUMINATE EVEN IN THE EVENT OF POWER INTERRUPTION TO THE CLUSTER BECAUSE THE EXTERIOR LIGHTS ARE POWERED SEPARATELY AND DO NOT RELY ON ANY SIGNAL FROM THE CLUSTER.ADDITIONALLY, ODI CONTACTED COMPLAINANTS WHO AFFIRMED THE INTERMITTENT CONDITION AND THAT NONE OF THE EXTERIOR LIGHTS ON THE SUBJECT VEHICLES WOULD BE AFFECTED BY POWER INTERRUPTIONS TO THE INSTRUMENT CLUSTER.ODI LAST RECEIVED A REPORT REGARDING THIS ISSUE IN AUGUST OF 2007.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.ODI WILL HOWEVER CONTINUE TO MONITOR THE ISSUE AND WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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