NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
25 reportsClear category filterMileage unknown · Oct 13, 2016
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 FORD FOCUS. WHILE THE VEHICLE WAS IN PARK OR IN DRIVE, THE FRONT DRIVER, REAR DRIVER, AND REAR PASSENGER DOORS WOULD NOT LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16F698000 (LATCHES, LOCKS, LINKAGES…
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TL* THE CONTACT OWNS A 2008 FORD FOCUS. WHILE THE VEHICLE WAS IN PARK OR IN DRIVE, THE FRONT DRIVER, REAR DRIVER, AND REAR PASSENGER DOORS WOULD NOT LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16F698000 (LATCHES, LOCKS, LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10915915
52,975 miles · Aug 9, 2016
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 FORD FOCUS. WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER SIDE DOOR, THE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS …
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TL* THE CONTACT OWNS A 2008 FORD FOCUS. WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER SIDE DOOR, THE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/05/16*LJ UPDATED 12/06/2017*JS
NHTSA ODI #10894492
95,000 miles · Oct 23, 2014
Electrical SystemLatches/locks/linkages
I WENT SHOPPING WITH MY NIECE LAST YEAR AROUND THIS TIME AND I LOCKED MY CAR THE 2008 2 DOOR FORD FOCUS SES, I HAD COME OUT WITH IT POURING RAIN AND I GOT LOCKED OUT OF THE CAR ONLY INSTEAD OF THE KEYS BEING INSIDE THE VEHICLE IT JUST WASN'T WORKING. I RAN BACK INTO WAL-MART THINKING IT WAS THE KEYPADS BATTERY BUT NOPE SOON TO F…
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I WENT SHOPPING WITH MY NIECE LAST YEAR AROUND THIS TIME AND I LOCKED MY CAR THE 2008 2 DOOR FORD FOCUS SES, I HAD COME OUT WITH IT POURING RAIN AND I GOT LOCKED OUT OF THE CAR ONLY INSTEAD OF THE KEYS BEING INSIDE THE VEHICLE IT JUST WASN'T WORKING. I RAN BACK INTO WAL-MART THINKING IT WAS THE KEYPADS BATTERY BUT NOPE SOON TO FIND OUT IT WAS WORKING FINE BUT THE CAR DIDN'T WANT TO UNLOCK, SO I HAD TO CONTACT MY BOYFRIEND TO COME GRAB MY NIECE UNTIL THE LOCKSMITH GOT TO ME. HE CLICKED THE INSIDE UNLOCK BUTTON MANY MANY TIMES AND STILL COUPLING GET IN, WE TRIED USING THE ACTUAL KEY ITSELF STILL WOULDN'T WORK SO I HAD TO USE THE METAL ROD THAT'S NORMALLY USED FOR UNLOCKING THE CAR TO CLIMB FROM THE TRUNK AND GET THE LATCH THREW THE SEATS TO CLIMB ALL THE WAY THREW THE CAR SO ABOUT 5 HOURS LATER I FINALLY GOT INTO MY CAR AND OPENED THE PASSENGER DOOR FIRST AND EVER SINCE MY OUTSIDE PASSENGER DOOR HANDLE WILL NOT WORK. THIS HASN'T HAPPENED TO ME QUITE LIKE THIS BUT I'VE OWNED 6 FOCUSES THAT ALL THE DOOR HANDLES HAD TO BE REPLACED MULTIPLE TIMES. THIS LOCKOUT THING HAS HAPPENED TO ME SEVERAL TIMES SO I CAN'T EVEN LOCK MY CAR AND I KEEP THE WINDOW DOWN JUST INCASE. *TR
NHTSA ODI #10649375
Mileage unknown · Sep 4, 2014
Electrical SystemLatches/locks/linkages
THE BACK DOOR WON'T UNLOCK THERE FOR RESULTING IN NOT BEING ABLE TO OPEN THEM AT ALL. *TR
NHTSA ODI #10630893
92,314 miles · Aug 5, 2014
Latches/locks/linkagesStructure
MY FATHER IS DISABLED. ON MULTIPLE OCCASIONS, HE HAS BEEN LOCKED INSIDE HIS CAR DUE TO THE DRIVER'S SIDE DOOR NOT OPENING FROM THE INSIDE. HE HAS STRUGGLED TO CRAWL OUT OF THE PASSENGER'S DOOR. HE ALSO HELPS TO TAKE CARE OF HIS 91 YEAR OLD MOTHER. I PRAY THAT THEY WILL BOTH BE ABLE TO GET OUT OF THE CAR WHEN THIS HAPPENS. …
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MY FATHER IS DISABLED. ON MULTIPLE OCCASIONS, HE HAS BEEN LOCKED INSIDE HIS CAR DUE TO THE DRIVER'S SIDE DOOR NOT OPENING FROM THE INSIDE. HE HAS STRUGGLED TO CRAWL OUT OF THE PASSENGER'S DOOR. HE ALSO HELPS TO TAKE CARE OF HIS 91 YEAR OLD MOTHER. I PRAY THAT THEY WILL BOTH BE ABLE TO GET OUT OF THE CAR WHEN THIS HAPPENS. WHAT IF THIS HAPPENED WHILE A CHILD WAS IN THE CAR IN THE HEAT OF THE SUMMER? HIS VEHICLE IS A 2008 FORD FOCUS S/SE/SES. *TR
NHTSA ODI #10618892
50,000 miles · Jul 5, 2014
Latches/locks/linkagesStructure
DOOR LATCHES CONTINUE TO HAVE PROBLEMS. WE HAVE HAD THEM REPAIRED BY DEALER TWICE NOW AND THE REAR DOOR LATCHES ARE BROKEN AGAIN NOW FOR THE THIRD TIME! THIS IS A SERIOUS SAFETY CONCERN SINCE REAR PASSENGERS CANNOT QUICKLY OR SAFELY EXIT VEHICLE IN CASE OF EMERGENCY! *TR
NHTSA ODI #10608293
107,000 miles · Jun 29, 2014
Latches/locks/linkages
PARKED THE CAR AT A LOCAL STORE, WENT BACK OUT AND THE PASSENGER DOOR WILL NOT UNLOCK OR OPEN, PASSENGER HAD TO CLIMB THROUGH DRIVERS SIDE TO ENTER AND EXIT. *TR
NHTSA ODI #10606764
67,000 miles · Apr 8, 2014
Latches/locks/linkages
DRIVER DOOR LATCH REINFORCEMENT. 2001-PRESENT ? MANY FAILURES THIN POT-METAL PIECE THAT OPERATES DOOR LATCH FAILS POSSIBLY HINDERING EMERGENCY WORKERS FROM ACCESSING OCCUPANT. *TR
NHTSA ODI #10578309
110,000 miles · Dec 9, 2013
Latches/locks/linkagesStructure
THE BACK PASSENGER DOOR LATCH FAILED RESULTING IN THE DOOR NOT REMAINING CLOSED. THE DOOR HAD TO BE HELD SHUT WITH A BELT SO THAT IT COULD BE SAFELY DRIVEN. THANK GOD THAT NO ONE WAS IN THE BACK SEAT AS THEY MIGHT HAVE BEEN HURT IF THE DOOR FLEW OPEN WHILE DRIVING. THE AMATO FORD DEALER DID A DIAGNOSTIC TEST (FOR WHAT WE ARE…
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THE BACK PASSENGER DOOR LATCH FAILED RESULTING IN THE DOOR NOT REMAINING CLOSED. THE DOOR HAD TO BE HELD SHUT WITH A BELT SO THAT IT COULD BE SAFELY DRIVEN. THANK GOD THAT NO ONE WAS IN THE BACK SEAT AS THEY MIGHT HAVE BEEN HURT IF THE DOOR FLEW OPEN WHILE DRIVING. THE AMATO FORD DEALER DID A DIAGNOSTIC TEST (FOR WHAT WE ARE NOT SURE AS IT IS A MANUAL DOOR NO ELECTRONIC LOCKS OR WINDOWS) THAT COST 113 DOLLARS AND THEN TOLD US IT WOULD COST 385 DOLLARS TO FIX. THIS IS CLEARLY A SAFETY ISSUE AND FORD SHOULD FIX THIS BEFORE SOMEONE IS KILLED. I HAVE BEEN A LOYAL FORD CUSTOMER BUT NEVER AGAIN WILL I PURCHASE A FORD VEHICLE IF THEY CARE THIS LITTLE FOR THEIR CUSTOMERS SAFETY. *TR
NHTSA ODI #10555395
212,023 miles · Feb 3, 2013
Latches/locks/linkagesStructure
THE RIGHT REAR DOOR IS LOCKED SHUT AND CANNOT BE OPENED. THIS IS NOT THE RESULT OF ANY ACCIDENT OR OCCURANCE. THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE OR WITH THE KEY OR REMOTE OPERATOR. IF ANYONE IS TRAPPED INSIDE THE VEHICLE OR IF INGRESS IS NEEDED IN AN EMERGENCY, THIS DOOR IS INOPERABLE. THERE IS A MECH…
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THE RIGHT REAR DOOR IS LOCKED SHUT AND CANNOT BE OPENED. THIS IS NOT THE RESULT OF ANY ACCIDENT OR OCCURANCE. THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE OR WITH THE KEY OR REMOTE OPERATOR. IF ANYONE IS TRAPPED INSIDE THE VEHICLE OR IF INGRESS IS NEEDED IN AN EMERGENCY, THIS DOOR IS INOPERABLE. THERE IS A MECHANICAL OR ELECTRICAL FAILURE WHICH MAKES THE DOOR UNUSABLE. *TR
NHTSA ODI #10496225
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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