2002 Ford Focus

ON NOVEMBER 23 2002 I WAS IN A ACCIDENT WHERE I BROKE MY NOSE AND HAD NUMEROUS BURISES. THE REASON I GOT INTO AN ACCIDENT WAS BECAUSE MY WHEEL AND SUSPENSION BROKE & SEEM TO COME APART. I HAD COMPLAINED TO FORD THAT MY WHEEL HAD BEEN SHAKING AND THAT THERE WAS SOMETHING WRONG WITH IT. I HAD TAKEN IT BACK 4 TIMES TO GET FIXED BUT EVERYTIME I GOT IT BACK AND IT WOULD SHAKE JUST AS BAD. ALSO WHEN I GOT INTO THE ACCIDENT MY AIRBAGS DIDNT DEPLOY AT ALL I RECEIVED A BROKEN NOSE FROM HITTING MY HEAD ON THE STEERING WHEEL. THE CAR WAS SHAKING REALLY BAD AND IT SEEM TO PULL ME OFF THE ROAD THEN ALL OF A SUDDEN IT WAS LIKE A SNAP AND IT WENT THE OTHER DIRECTION. I FLEW SIDEWAYS UP IN THE AIR AND HIT TWO OAK TREES LUCKLY I DIDN'T DIE FROM THIS ACCIDENT IF YOU WOULD SEE THE PICTURES YOU WOULD THINK HOW DID SHE SURVIVE. IF THE CAR WOULD HAVE HIT THE OAK TREES TWO FEET CLOSER TO MY DOOR I WOULDN'T BE HERE TO TELL YOU THIS. THE CAR SPLIT IN HALF & WAS TOTALED.

THIS PROBLEM JUST HAPPENED YESTERDAY. MY DAUGHTER WAS MAKING A TURN, AND THE CVC JOINT COMPLETELY FELL APART. SHE LOST ALL STEERING CAUSING HER TO HIT A CURB. WE HAD THE CAR TOWED TO THE DEALER WHERE WE BOUGHT IT ONLY A MONTH AGO. THEY ARE REFUSING TO FIX THE CAR SAYING THAT SHE WAS IN AN ACCIDENT CAUSING THE JOINT TO FALL APART. THIS IS NOT THE CASE. WE ARE NOT SURE WHAT TO DO, AND NEED HELP. THIS IS A TERRIBLE DEFECT, AND IF SHE HADN'T HAVE BEEN GOING SLOW, SHE COULD HAVE BEEN KILLED. IS THERE ANYONE WHO CAN HELP US, AS WERE NOT SURE WHAT STEPS TO TAKE TO GET THE PUBLIC ATTENTION ABOUT A POSSIBLE KILLER.

ON NOVEMBER 9, 2002 WHILE DOING ERRANDS I NOTICED SMOKE COMING FROM THE ENGINE AREA OF 2002 FORD FOCUS (5 MONTHS OLD). IT WAS A WET AND RAINY DAY AND THE WINDOWS WERE FOGGING-UP. I HAD TO ROLL THE WINDOWS DOWN TO DEFROST THE LIGHT MIST ON THE WINDOWS, AS THE DEFROST BUTTON WOULD NOT WORK. THE SMOKE BECAME SO THICK I DECIDED TO PULLED OVER AND CALL FOR FORD ROAD SERVICE. BY THE TIME I WAS GIVING THE REP. MY LOCATION PEOPLE WERE RUNNING FROM THIER HOMES TO MOVE THIER CARS. I TOLD THE REP. THE CAR IS ON FIRE. I HUNG-UP AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT RESPONDED IN LESS THAN A MINUTE. I RAN BACK TO MY NEW CAR AND WATCHED AS IT BURNED. THE FIRE DEPARTEMENT SAID THE ENGINE FIRE WAS CAUSED BY AN ELECTRICAL SHORT. I WAS ALSO TOLD THAT I PULLED OVER JUST IN TIME. MY INSURANCE COMPANY HAS NOT BEEN HELPFUL. FORD ASSURED ME THAT THEY WOULD TAKE CARE OF EVERYTHING. I AM WAITING FOR FORD MOTOR TO TAKE CAR OF EVERYTHING. I TOLD THEM IN A FAX I SENT LAST WEEK THAT I WANT THAT "BLUE OVAL" SERVICE THEY CONSTANTLY TALK ABOUT - MAYBE SOMEDAY. THANKS, DENISE KEYES

I BOUGHT THIS CAR BRAND NEW IN SEPTEMBER. THE FIRST PROBLEM THE CAR HAD WAS THAT THE POLLEN FILTER BECAME BLOCKED AND IT HAD BEEN RAINING OUT SO ALL THE WATER FROM OUTSIDE CAME RIGHT INTO MY CAR AND I GOT ABOUT AN INCH OF WATER IN THE PASSENGER SIDE OF MY CAR ALL OVER THE FLOOR. THE ENXT THING THAT HAPPENED WAS MY DRIVER SIDE FRONT TIRE BLEW WHILE DRIVING DOWN A ROAD, THERE WERE NO POTHOLES AND NO CURBS THAT I COULD HAVE HIT FOR THIS TO HAPPEN. ABOUT A MONTH AFTER THIS I NOTICED THAT THE PLASTIC HAD STARTED BUBBLING UP AND PEELING ON THE LOWER B PILLAR ON THE PASSENGER SIDE OF THE CAR, ALSO THE CARPET HAD COME UNGLUED (FROM WHEN MY CAR FLOODED) AND HAD NOW PULLED AWAY FROM THE SILL. ALSO, THE WETHERSTRIPPING HAD COME UNGLUED FROM THE WINDSHIEL AND YOU CAN NOW SEE THE SHARP EDGE OF THE WINDSHEILD. MY CAR IS IN SERVICE TODAY GETTING THAT FIXED. THERE IS ALSO, STILL A RATTLING NOISE COMING FROM WHERE THE SPEEDOMETER IS. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR AND HAS NOT STOPPED. HOWEVER, EVERY TIME I TAKE IT TO THE DEALERSHIP, IT DOES NOT MAKE THIS NOISE, SO THEY CANNOT FIX IT.

HEATING/VENT PRODUCES A DISGUSTING SMELL. REPAIRS INDICATED OIL LEAK NEAR HEATER - UNKNOWN ORIGIN. SMELL ABATED BUT STILL IT PRODUCES ANNOYING SMELLS THAT REQUIRES WINDOWS TO BE KEPT OPEN. WILL HAVE TO GO BACK TO SELLING DEALERSHIP 4TH TIME FOR FURTHER INVESTIGATION. IS THERE A BETTER WAY AND ANOTHER SHOP IN CLEVELAND, OH THAT CAN MAKE AN INDEPENDENT ASSESSMENT OF THE PROBLEM? THANKS.

1)EARLIER THIS YEAR WE TOOK OUR FOCUS IN TO THE DEALER TO CHECK THE POWER STEERING. THEY SAID IT JUST NEEDED POWER STEERING FLUID. I HAVE BEEN PUTTING PS FLUID IN EVERY TWO TO THREE WEEKS. 2)WE HAVE HAD DIFFICULTIES WITH OUR BRAKES, THE LIGHTS STAYING ON AND THEN THE FUSES BURNING OUT. 3)THEN TODAY(8-5-03) THE GEAR SHIFT INTERLOCK GOT STUCK AND IT ONLY WORKS IF IT IS PUSHED IN TO RELEASE.