IllustrationWHILE INSERTING THE KEY INTO THE IGNITION IT LOCKED. DRIVER WAS UNABLE TO TURN THE KEY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. *AK
2002 Ford Focus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Ford Focus do not stand out strongly from the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1480–25K
13425–50K
13950–75K
8375–100K
74100–150K
26150K+
604 reports with mileage · 335 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 277 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 109 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports20 fire reports60 injury reports
What owners actually said
939 reportsTHE AUTOMATIC RIGHT REAR PASSENGER WINDOW WILL NOT STAY UP. VEHICLE CANNOT BE SECURED.*AK
LOCKING DEVICE LOCKED UP ON THE STREERING COLUMN FOR THE SECOND TIME IT WAS NECESSARY TO TOW THE CAR AND DAMAGE OCCURED BECAUSE TOWING CO TOWED INCORRECTLY.PARTS WERE REPLACED AND TECHS IN THE VEHICLE SHOP SAY THIS IS A PROBLEM THAT OCCURS FREQUENTLY . *AK
THE IGNITION LOCK CYLINDER LOCKED UP, MAKING IT IMPOSSIBLE TO START THE CAR.THE IGNITION KEY WILL NOT TURN THE LOCK.IF THE CAR IS TOWED IN IT CREATES A PROBLEM IN THAT THE CAR STAYS IN PARK AND IF TOWED INCORRECTLY WILL DAMAGE THE TRANSMISSION.FORD MOTOR VIEWS THIS AS NATURAL WEAR AND TEAR. *AK
WHILE DRIVING AT 47 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THEY T-BONED ANOTHER VEHICLE. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. VEHICLE WAS TOTALED. BOTH DRIVER AND PASSENGER WERE TAKEN TO THE HOSPITAL FOR INJURIES SUSTAINED.*AK
FORD ISSUED A REAR DOOR RECALL, WHICH WAS NOT FOUND AT THIS TIME. CONSUMER CONTACTED THE DEALER FOR REPAIRS, BUT THERE WERE NO AVAILABLE PARTS IN ORDER TO DO REPAIR, WHICH IS DANGEROUS BECAUSE THE DOORS COULD OPEN UNEXPECTEDLY.*AK
I WAS ACCELERATING RAPIDLY TO MERGE INTO TRAFFIC AND THE GAS PEDAL GOT STUCK, AND THE CAR KEPT ACCELARATING AFTER I REMOVED MY FOOT FROM THE BRAKE PEDAL. IT HAS DONE THIS TWICE.*AK I HAVE A 2002 FORD FOCUS EX
I KEPT HEARING NOISES IN THE FRONT PASSENGER SIDE OF MY CAR SO I CALLED THE DEALER AND TOLD THEM THIS PROBLEM ALONG WITH FAULTY WINDHIELD WIPERS , NOISES IN THE TRANSMISSION AND A RADIO THAT PLAYS WHEN IT WANTS. I BROUGHT THE CAR IN FOR REPAIRS . THEY DID THE REPAIRS ON THE WINDSHIELD UNDER THE WARRANTY, AND SAID THE RADIO WAS…
Read full complaint
I KEPT HEARING NOISES IN THE FRONT PASSENGER SIDE OF MY CAR SO I CALLED THE DEALER AND TOLD THEM THIS PROBLEM ALONG WITH FAULTY WINDHIELD WIPERS , NOISES IN THE TRANSMISSION AND A RADIO THAT PLAYS WHEN IT WANTS. I BROUGHT THE CAR IN FOR REPAIRS . THEY DID THE REPAIRS ON THE WINDSHIELD UNDER THE WARRANTY, AND SAID THE RADIO WAS NOT DEFECTIVE AND THE FACEPLATE WAS BROKEN (IT IS NOT), AND THE NOISE THAT I AM HEARING IN THE FRONT OF THE CAR WAS DUE TO ME REPLACING A FLAT TIRE (IN THE REAR OF THE CAR) WITH A TIRE NOT THE SAME AS THE OTHER THREE. WELL I WAS DRIVING THE CAR FOR ABOUT 300 MILES AFTER BEING AT THE DEALER AND WENT TO MAKE A LEFT TURN AT A TRAFFIC LIGHT. THE RIGHT FRONT WHEEL( NOT THE TIRE) WENT ROLLING INTO THE HIGHWAY AND MYSELF AND 2 TODDLERS WENT TO THE LEFT AND INTO A BUSINESS PARKING LOT. AFTER BEING TOWED TO THE DEALER, THE TOLD ME THAT THEY DO NOT RECALL TELLING ME ABOUT THE NOISE I HEARD , AND DUE TO THE FACT THAT THE TECH THAT WORKED ON THE CAR DID NOT WRITE THE RESULTS ON IT THAT THEY WERE NOT RESPOSIBLE FOR THE WHEEL FALLING OFF AND TO GET MY CAR OFF THEIR LOT BEFORE THEY HAVE IT TOWED OFF.IN THE EVENT OF THE WHEEL FALLING OFF IT ALSO CAUSED $1000.00 DAMAGE TO THE FRONT QUARTEPANEL AND DOOR. I HAD TO HAVE THE CAR TOWED TO GRAND SPORT AUTO FOR REPAIR AND I HAVE TO PAY FOR THE DAMAGES THAT MY INSURANCE WILL NOT CCOVER, ALONG WITH A RENTAL CAR.
WHILE TRAVELING AT 50 MPH CONSUMER'S VEHICLE WENT INTO ONCOMING TRAFFIC AND COLLIDED WITH ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. BOTH DRIVERS SUSTAINED INJURIES. *AK *BF *NM
WHILE DRIVING 65 MPH VEHICLE STALLED. A RECALL WAS ISSUED, HOWEVER THIS VEHICLE'S YEAR WAS NOT INCLUDED. *AK
Official recalls
105V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available