Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1480–25K
13425–50K
13950–75K
8375–100K
74100–150K
26150K+
604 reports with mileage · 335 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 277 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 109 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports20 fire reports60 injury reports
What owners actually said
939 reports
20,000 miles · Jul 25, 2005
Electrical System
EXACTLY SAME COMPLAINTS AS COMPLAINT # 10056383, ENGINE STALLING WHILE DRIVING AT SLOW SPEEDS. RADIO CUTS OUT, HEADLIGHTS START FLICKERING AND SOMETIMES SPEEDOMETER GOES GRAZY AND SEEMS TO RESET ITSELF. DEALERSHIP HAS HAD THE CAR FOR THREE WEEKS AND WAS NOT ABLE TO SOLVE THE ISSUE. NO FAULT CODES WERE REGISTERED, AND SINCE THE I…
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EXACTLY SAME COMPLAINTS AS COMPLAINT # 10056383, ENGINE STALLING WHILE DRIVING AT SLOW SPEEDS. RADIO CUTS OUT, HEADLIGHTS START FLICKERING AND SOMETIMES SPEEDOMETER GOES GRAZY AND SEEMS TO RESET ITSELF. DEALERSHIP HAS HAD THE CAR FOR THREE WEEKS AND WAS NOT ABLE TO SOLVE THE ISSUE. NO FAULT CODES WERE REGISTERED, AND SINCE THE ISSUES HAPPEN INFREQUENTLY AND SHORTLY NO ELECTRICAL MEASUREMENTS WERE POSSIBLE. AS SOON AS I PICK UP THE CAR IT STALLS ON ME. STILL TRYING TO WORK THRU THE DEALERSHIP, ALTHOUGH I'M GETTING DESPERATE. DEALERSHIP TOLD ME MY2002 HAS ALREADY THE UPGRADED FUEL PUMP, ACCORDING TO SOME FOCUS FORUMS THEN THE PROBLEM COULD BE EGR RELATED. DEALERSHIP IS NOT WILLING TO REPLACE COMPONENTS WITHOUT KNOWING WHAT IS CAUSING THIS SAFETY AND POSSIBLY ENVIRONMENTAL ISSUE...
NHTSA ODI #10129936
12,000 miles · Jul 22, 2005
Suspension
DT:THE TIRES ON THE CONSUMER'S 2002 FORD FOCUS 2002 WERE SHOWING SEVERE SIGNS OF WEAR AFTER ONLY 17000 MILES. THE FIRST SET OF TIRES WERE REPLACED AT 5000 MILES DUE TO WEAR. AFTER ABOUT 12000 MILES THE SAME WEAR PATTERN REAPPEARED. THESE TIRE WERE RATED AS 60000 MILE TIRES. THE VEHICLE IS CURRENTLY ON IT'S THIRD SET OF TIRE…
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DT:THE TIRES ON THE CONSUMER'S 2002 FORD FOCUS 2002 WERE SHOWING SEVERE SIGNS OF WEAR AFTER ONLY 17000 MILES. THE FIRST SET OF TIRES WERE REPLACED AT 5000 MILES DUE TO WEAR. AFTER ABOUT 12000 MILES THE SAME WEAR PATTERN REAPPEARED. THESE TIRE WERE RATED AS 60000 MILE TIRES. THE VEHICLE IS CURRENTLY ON IT'S THIRD SET OF TIRES. ONE OF THE TIRE WAS TAKEN TO A FORD DEALERSHIP FOR INSPECTION. THE DEALER FOUND A SERVICE BULLETIN #.03-13-5 ON FORD'S COMPUTER THAT COVERED ALL MODELS OF FORD FOCUS 2000-2004 THAT EXPERIENCED INNER TIRE WEAR. THE UPPER CONTROL ARMS OF THIS MODEL WERE ENGINEERED INCORRECTLY CREATING ADVERSE CAMBER TO THE REAR TIRES. THE REMEDY WAS A RESTRUCTURED CONTROL ARM:UPPER ARM KIT. THE NEWLY RESTRUCTURED CONTROL ARM :UPPER ARM KIT WOULD ONLY BE SENT TO THOSE WHO WERE ELIGIBLE UNDER THE BUMPER TO BUMPER WARRANTY,3 YEAR, 36,000 MILES. CONSUMER FELT THE VEHICLE WAS BOUGHT WITH A FACTORY DEFECT. *AK *NM
NHTSA ODI #10126072
38,500 miles · Jul 20, 2005
Electrical System
KEY WILL NOT TURN IN IGNITION CYLINDER
NHTSA ODI #10129400
74,000 miles · Jul 18, 2005
Air BagsCrash
I WAS IN A FRONT-END COLLISION TRAVELLING ABOUT 25 - 30 MILES PER HOUR AND MY AIRBAGS DID NOT DEPLOY.
NHTSA ODI #10129200
41,000 miles · Jul 15, 2005
Service Brakes, Hydraulic
DT: CONSUMER COMPLAINED ABOUT BRAKE PROBLEMS. BOTH FRONT AND REAR BRAKE WERE REPLACED IN LESS THAN 3 YEARS. THE BRAKE PEDAL WAS MAKING A NOISE. THE DEALER AND MANUFACTURER STATED THAT THE PROBLE WAS THE BRAKE BOOSTER AND THAT IT WAS A NORMAL THING. THIS FAILURE MADE IT HARDER TO STOP THE CAR. MANUFACTURER SAID TO FIX THIS …
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DT: CONSUMER COMPLAINED ABOUT BRAKE PROBLEMS. BOTH FRONT AND REAR BRAKE WERE REPLACED IN LESS THAN 3 YEARS. THE BRAKE PEDAL WAS MAKING A NOISE. THE DEALER AND MANUFACTURER STATED THAT THE PROBLE WAS THE BRAKE BOOSTER AND THAT IT WAS A NORMAL THING. THIS FAILURE MADE IT HARDER TO STOP THE CAR. MANUFACTURER SAID TO FIX THIS PROBLEM WOULD MAKE THIS FAILURE WORSE. ALSO, SAID THIS WAS NOT A SAFETY ISSUES. MANUFACTURER SAID DO NOT WORRY ABOUT THIS. FIRST HAPPENED ABOUT 8 MONTHS AGO. NOW IT HAPPENES EVERYTIME THE CAR IS USED. *AK *NM
NHTSA ODI #10125946
69,000 miles · Jul 14, 2005
Electrical System
2002 FORD FOCUS SEDAN - THE KEY WILL GO INTO THE IGNITION , BUT THE KEY WILL NOT TURN AND MY STEERING WHEELL IS LOCKED, HAVE TO HAVE IT TOW TO THE DEALER
NHTSA ODI #10128793
63,488 miles · Jul 9, 2005
Electrical System
I HAVE HAD MY CAR FOR 4 YEARS. JUST RECENTY THE IGNITION SWITCH FAILED. I CAN PUT THE KEY IN THE IGNITION, BUT IT WON'T TURN. AFTER JUST A FEW MINUTES ON THE INTERNET, I FOUND THAT THIS IS A MAJOR PROBLEM WITH FOCII, BUT FORD REFUSES TO ADDRESS IT. I AM NOW WITHOUT A CAR FOR THE WEEKEND. THIS IS IN ADDITION TO FINDING OUT THIS …
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I HAVE HAD MY CAR FOR 4 YEARS. JUST RECENTY THE IGNITION SWITCH FAILED. I CAN PUT THE KEY IN THE IGNITION, BUT IT WON'T TURN. AFTER JUST A FEW MINUTES ON THE INTERNET, I FOUND THAT THIS IS A MAJOR PROBLEM WITH FOCII, BUT FORD REFUSES TO ADDRESS IT. I AM NOW WITHOUT A CAR FOR THE WEEKEND. THIS IS IN ADDITION TO FINDING OUT THIS WEEK THAT BOTH THE FUEL PUMP AND ALTERNATOR ARE BOTH ALSO DEFECTIVE, BUT NOT COVERED.
NHTSA ODI #10128193
Mileage unknown · Jun 29, 2005
Electrical System
DT: CONSUMER SAID THAT OVER THE COURSE OF TIME VEHICLE LOST POWER. CONSUMER WAS EXITING FREEWAY WHEN THE ENGINE STALLED AND EVERYTHING ON VEHICLE FAILED. THERE WERE NO LIGHTS WORKING OR ANY KIND OF POWER. SAME THING HAPPENED AGAIN LAST SUNDAY GOING INTO SAN FRANSISCO. CONSUMER STATED THAT RADIO WILL WORK SOMETIMES AND NOT OTHER…
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DT: CONSUMER SAID THAT OVER THE COURSE OF TIME VEHICLE LOST POWER. CONSUMER WAS EXITING FREEWAY WHEN THE ENGINE STALLED AND EVERYTHING ON VEHICLE FAILED. THERE WERE NO LIGHTS WORKING OR ANY KIND OF POWER. SAME THING HAPPENED AGAIN LAST SUNDAY GOING INTO SAN FRANSISCO. CONSUMER STATED THAT RADIO WILL WORK SOMETIMES AND NOT OTHER TIMES. ALSO, SOMETIMES SHE COULD NOT LOCK DOORS. AL BATTERY HAD TO BE REPLACED AFTER JUST ONE YEAR DUE TO THE ELECTRICAL PROBLEM, BATTERY WAS A THREE YEAR BATTERY. IN ADDITION, ONE TIME THE LEFT TURN SIGNAL WENT OUT. CONSUMER S BELIEVED THAT THESE PROBLEMS WERE ELECTRICAL.*AK
NHTSA ODI #10127080
5 miles · Jun 24, 2005
Steering
TIE ROD BOLT FRACTURED CAUSED THE COLLAPSE OF THE FRONT STEERING ASSEMBLY OF THE DRIVER'S SIDE IN A 2002 FORD FOCUS AS DESCRIBED IN ODI EA02-023.
NHTSA ODI #10126554
89,000 miles · Jun 24, 2005
Engine And Engine Cooling
THE DAY WAS VERY HOT, 90+ DEGREES. I HAD THE AIR CONDITIONING ON WHILE DRIVING AND HAD TO TAKE MY HUSBAND TO A DENTIST APPOINTMENT. I LEFT THE CAR RUNNING WITH THE AIR CONDITIONING ON FOR ABOUT 10 MINUTES, THEN SHUT THE CAR OFF. AFTER ANOTHER 5 MINUTES, I RESTARTED THE CAR, WITH AIR CONDITONING ON AND WAITED FOR MY HUSBAND TO…
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THE DAY WAS VERY HOT, 90+ DEGREES. I HAD THE AIR CONDITIONING ON WHILE DRIVING AND HAD TO TAKE MY HUSBAND TO A DENTIST APPOINTMENT. I LEFT THE CAR RUNNING WITH THE AIR CONDITIONING ON FOR ABOUT 10 MINUTES, THEN SHUT THE CAR OFF. AFTER ANOTHER 5 MINUTES, I RESTARTED THE CAR, WITH AIR CONDITONING ON AND WAITED FOR MY HUSBAND TO RETURN. THE CAR WAS RUNNING FOR A TOTAL OF ABOUT 25 MINTUES WHILE PARKED. MY HUSBAND RETURNED AND WE PROCEDED TO GO OVER TO THE OTHER SIDE OF TOWN TO GET SOME DINNER. IT WAS 4:30 PM AT THIS TIME. ON OUR WAY, THE CAR STARTED TO 'JERK' FORWARD AND BACKWARD AND I HAD NO ACCELERATION AT ALL. I STEPPED ON THE GAS AND ABSOLUTELY NOTHING HAPPENED. I MANAGED TO GET OVER TO THE SIDE OF THE ROAD WHEN THE ENGINE JUST DIED. I TRIED TO START IT SEVERAL TIMES TO NO AVAIL. WE WAITED SEVERAL MINUTES AND I WAS ABLE TO RESTART THE CAR. WE DROVE ON, WITH THE AIR CONDITIONER ON FOR ABOUT 6 MORE MILES WHEN THE SAME THING HAPPENED. I MANAGED TO GET OFF THE ROAD, BUT NOT BEFORE THE ENGINE DIED. MY HUSBAND CALLED A LOCAL FORD DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED AND WE WERE TOLD IT SOUNDED LIKE THE FUEL PUMP MIGHT NEED REPLACING. WE HAD THE CAR TOWED TO A LOCAL FORD DEALERSHIP, NOT THE ONE WE HAD CALLED, AND WERE TOLD THEY WOULD GET TO IT THAT NIGHT YET. THEY CALLED US AT 8:30 PM AND HAD NOT GOTTEN AROUND TO DOING THE DIAGNOSTICS AS YET. THEY CALLED BACK WITHIN 30 MINUTES AND TOLD US THAT THE FUEL PUMP WILL PROBABLY NEED REPLACING, BUT THEY WILL CALL US AS SOON AS THEY KNEW FOR SURE. AT 11:30 PM, THEY CALLED TO SAY THAT THE DIAGNOSTICS HAD SHOWN NOTHING AND THEY COULD NOT REPLICATE THE PROBLEM. THEY HAD NO IDEA WHAT THE CAUSE MAY HAVE BEEN AND WERE SHOCKED THAT SUCH A THING COULD EVEN HAPPEN TO SUCH A NEW CAR. THERE WAS NOTHING THEY COULD DO. WE PICKED THE CAR UP THIS MORNING AND ARE PRAYING TO GOD THAT WE CAN GET HOME THIS EVENING WITHOUT THE PROBLEM HAPPENING AGAIN.
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
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