2002 Ford Focus

THE FRONT SPRINGS ON THE 2002 FORD FOCUS ARE FAULTY. THE FRONT PASSENGER SIDE SPRING WAS CRACKED , AND TOOK THE CAR TO GOODYEAR TO GET REPAIRED, SINCE IT'S OUT OF WARRANTY (INCLUDING THE EXTENDED WARRANTY I PURCHASED). I THEN LETTERED FORD, AND THEY SAID IN NOVEMBER 2004 THEY MAILED A NOTICE TO CUSTOMERS ( WHICH I NEVER RECEIVED) NOTIFYING THEM OF F THE PROBLEM WITH THE SPRINGS. THEY SAID THERE IS NO RECALL, BUT THEY ARE REPAIRING UNDER A CUSTOMER SATISFACTION PROGRAM. THEY SAID I SHOULD HAVE BROUGHT MY CAR TO THE DEALER AND IT WOULD HAVE BEEN REPAIRED FOR FREE. THEY WOULD NOT REIMBURSE ME. I EVEN TRIED TO NEGOTIATE AND ASKED THEM TO AT LEAST REIMBURSE ME WHAT THEY WOULD HAVE PAID THEIR DEALER BUT THEY REFUSED. THIS CAR ALSO HAS DEFECTIVE BRAKES AND ROTORS. WHEN THE CAR WAS UNDER THE ORIGINAL 3 YR 36,000 MILE WARRANTY , THE FRONT AND REAR BRAKES AND ROTORS NEEDED TO BE REPLACED. FORD SAID THEY COULD NOT REPAIR THE ROTORS OR CUT THEM, AND BRAKES AND ROTORS ARE EXCLUDED FROM THE WARRANTY. IT COST ME OVER $ 500 FOR BRAKES AND ROTORS ON A LESS THAN 2 YEAR OLD CAR. A FEW YRS LATER, SAME THING, FRONT BRAKES AND ROTORS , AND AGAIN, I WAS TOLD THE ROTORS CAN'T BE CUT, THEY ALWAYS HAVE TO BE REPLACED. *TR

TL*THE CONTACT OWNS A 2002 FORD FOCUS ZX3. WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN MOVING VERY SLOWLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSTIC INDICATED FAILURE AT THE TRANSMISSION MAIN CONTROL BODY VALVE. THE DEALER REPLACED THE MAIN CONTROL VALVE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 53,000. UPDATED 09/25/08 *BF UPDATED 09/26/08. *JB

THE CAR'S CHECK ENGINE LIGHT CAME ON AND STARTED STALLING, HAD IT CHECKED AND WAS TOLD THAT THE CAR WAS ONLY RUNNING ON 3 CYLINDERS AND WAS RECOMMENDED TO PUT AN ADDITIVE IN THE ENGINE TO TRY TO LOOSEN UP STUCK VALVES...A WEEK AFTER THAT THE CAR, WE WERE DRIVING THE CAR, PARKED IT FOR ABOUT AN HOUR AND IT WOULDN'T START. WE FINALLY GOT IT STARTED AFTER A FEW MINUTES AND IT SOUNDED LIKE THERE WERE ROCKS IN THE ENGINE. HAD IT TOWED AND HAVE NOT DONE ANYTHING WITH IT BECAUSE WE CANNOT AFFORD TO SPEND $3000 TO REPAIR IT AND WE STILL OWE $5000 ON IT. WE BOUGHT IT USED 3 1/2 YEARS AGO. WE HAVE FOUND THAT FORD REPLACED THE CYLINDER HEADS ON THESE CARS BECAUSE OF THE PROBLEM BUT NO RECALL WAS ISSUED BY FORD TO PREVENT FURTHER ENGINE DAMAGE. WE UNDERSTAND THAT AT THIS POINT THE WHOLE ENGINE WOULD NEED TO BE REPLACED BECAUSE OF DAMAGE TO THE PISTONS. THE PERSON WHO CHECKED OUR CAR SAID THAT HE HAD TAKEN THE CYLINDER HEAD COVER OFF AND FOUND A BROKEN SPARK PLUG WHICH SUGGESTS EXTENSIVE ENGINE DAMAGE. *TR

I DRIVE A 2002 FORD FOCUS WAGON, MILEAGE 85,578. TWO DAYS AGO I HAD TROUBLE STARTING IT. I DID GET IT STARTED BUT EVERYTIME I TOOK MY FOOT OFF THE ACCELERATOR THE ENGINE STALL. THERE WAS NO CHECK ENGINE LIGHT WARNING PRIOR TO THIS OR DURING THE EVENT. I WAS ABLE TO DRIVE MY CAR HOME, BUT HAD TO RESTART IT EACH TIME I HAD TO STOP. THE NEXT MORNING IT DROVE FINE BUT I TOOK IT TO A FORD DEALER FOR DIAGNOSIS AND REPAIR. I WAS TOLD IT WAS A FUEL PUMP FAILURE AND IT COST ME OVER A $1000 FOR REPAIR. (PARTS LISTER WERE SENDER, GASKET, KIT, TUBE, GASKET, FILTER). IN RESEARCHING RECALLS I FOUND THAT MODEL YEARS 2000-2001 WERE HAVING THIS EXACT SAME PROBLEMS AND A RECALL WAS DETERMINED FOR THIS. I DO NORMAL DRIVING - 70% HIGHWAY, 30% IN TOWN. MY CAR IS JUST OVER 5 YEARS OLD, I DON'T BELIEVE THAT NORMAL WEAR AND TEAR SHOULD CAUSE THE FUEL PUMP TO FAIL. IT SEEMS TO ME THAT THIS IS SOME KIND OF DEFECT IN THE ORIGINAL PART OR ASSEMBLY. *TR

TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT WAS EXPERIENCING DIFFICULTY TURNING HIS KEY IN THE IGNITION OF HIS VEHICLE. IT TOOK HIM 2-3 HOURS AFTER LEAVING THE STORE TO START THE VEHICLE. THE FAILURE OCCURRED VERY FREQUENTLY. THE DEALER ADVISED HIM TO GO TO A LOCKSMITH TO REMOVE THE CYLINDER. THE CURRENT MILEAGE WAS APPROXIMATELY 76,000 AND FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TRIED TO TURN THE IGNITION TO START MY CAR AND THE KEY WOULD NOT TURN. ITS A 2002 FORD FOCUS 2DR HATCHBACK. IT LEFT ME STRANDED FOR A FEW HOURS UNTIL I COULD HAVE IT TOWED. IT SEEMED LIKE THE TUMBLERS DID NOT RECOGNIZE THE KEY. I COULD NOT SHIFT OUT OF PARK SO I COULDN'T EVEN PUSH IT OUT OF THE SPOT IT WAS PARKED IN. THE ENTIRE IGNITION SWITCH HAS TO BE REPLACED AND THE CAR RESTARTED. *TR