2002 Ford Focus

PURCHASED CAR NEW MAY 2002. FOCUS ZTS. IN AUGUST TOOK CAR TO ONTARIO CANADA ON ROADTRIP FROM MISSOURI. WAY BACK FROM TRIP, NOTICED VIBRATIONS FROM BACK OF CAR AT HIGHWAY SPEED. DIDN'T THINK MUCH OF IT BECAUSE OF SIMILAR EXPERIENCE WITH ESCORT. TOOK CAR ON TRIP TO MYRTLE BEACH IN MAY 2003 AND THE VIBRATION WAS MORE THEN OBVIOUS AT 55MPH. WHEN RETURNED FROM TRIP TOOK CAR IN FOR SERVICE. DRIVER SIDE REAR BUSHING ON TIRE ARM WAS WORN. WHEEL WAS TILTED AND TIRE WAS WEARING WRONG. DEALERSHIP REPLACED ARM AND TIRE. TOOK CAR ON ANOTHER TRIP MARCH 2004 NOTICED EXTREME VIBRATION STILL COMING FROM SAME SIDE/BACK OF CAR. SHAKES PLASTIC BAGS IN BACKSEATS. VIBRATES DRIVER SEAT AND STEERINGWHEEL. BECAUSE MOST OF MY DRIVING IS ON REGULAR ROADS IT'S NOT SOMETHING THAT BECOMES OBVIOUS RIGHT AWAY. WILL BE TAKING CAR IN AGAIN ASAP. ALSO HAD A PROBLEM RIGHT AFTER PURCHASING THE CAR WITH THE PASSERNGER SIDE FRONT FLOOR WET AFTER HUGE RAIN. TOOK IT IN FOR REPAIR AND I DON'T THINK THERE HAS BEEN A NOTICEABLE PROBLEM SINCE.*AK

2002 FORD FOCUS, 48,000 MILES AND I AM NOW ON MY THIRD SET OF TIRES ON THE FRONT. CAR SUSPENSION IN FRONT IS VERY LOOSE, EXPECIALLY DURING HIGHWAY DRIVING, THROUGH SMALL PUDDLES OF WATER CAR SEEMS TO HYDRO-PLANE, AND ON ICE OR SNOW. THE CAR AT TIMES SEEMS TO BE ALL OVER THE ROAD AND I FEEL IT IS UNSAFE TO DRIVE. I HAVE HAD NEW BRAKES, TIRES, AND ALIAGNMENT, AND THE STRUTS CHECKS, AND THE RPOBLEM STILL EXISTS AND SEEMS TO BE GETTING WORSE. PLEASE ADVISE.*AK

THE MILEAGE ON MY FOCUS WAS 47000 KM AND THE COST WAS $5500.00. THE DATE WAS JULY BUT I AM AT WORK AND NOT SURE OF EXACTLY WHAT DAY. MY FOCUS WAS MAKING A CLUNKING SOUND SIMILAR IN NATURE TO TRACTION CONTROL KICKING IN. IT WAS IN TO BE SERVICED ON A FRIDAY AND THEY SAID THEY COULD NOT REPEAT THE SOUND. ALSO AT THAT TIME IT WAS HAVING REGULAR MAINTENANCE TIRE ROTATION AND OIL CHANGE. ON THE FOLLOWING TUESDAY DRIVING IN THE TOWN I LIVE IN (LUCKILY THE SPEED LIMIT IS ONLY 30 KM/HR) I EXPERIENCED THE STEERING WHEEL PULL TO THE RIGHT AND I HAD HIT A PARKED CAR. HAD I BEEN ON THE HIGHWAY ME AND MY 2 CHILDREN WOULD HAVE BEEN A FATALITY. THE COST QOUTED TO YOU OF 5500.00 IS NOT INCLUDING THE COST TO FIX THE OTHER VEHICLE. AS WELL FORD MOTOR CO. IS TAKING NO RESPONSILBILTY WHATSOEVER AND I NEED PROOF TO GET MY INSURANCE CO TO FIND FAULT TO SOMEONE OTHER THAN MYSELF.

THE FRONT DRIVER'S WHEEL BEARING AND HUB WENT OUT AT ABOUT 7,000. THE CAR MADE A VERY LOUD NOISE. FORD REPAIRED THIS PROBLEM. CAR HAD TO HAVE BRAKE PADS AT 28,000 MILES. THE WEAR ON THE DRIVER'S SIDE FRONT WAS MUCH WORST THAN THE OTHERS. REPAIR PERSON SAID THAT THE CALIPERS WERE DEFECTIVE. COST 100. DOLLARS. THE FRONT PASSENGER'S SIDE WHEEL BEARING AND HUB WENT OUT AT 29,000. I PAID FOR REPAIR OF WHEEL $150. I WAS TOLD THAT THE DRIVER'S SIDE WAS GOING OUT AGAIN. THERE IS OBVIOUSLY A PROBLEM WITH THE FRONT SUSPENSION OF THIS CAR. I AM NOW FACED WITH REPAIRS OF THE OTHER SIDE FOR A SECOND TIME AND THE CAR IS ONLY 18 MONTHS OLD. I AM WORRIED THAT THE WHEELS WILL COME OFF.

PROBLEM I'M STILL HAVING AND WAS REPORTED TO DEALERSHIP IS CAR PULLS TO LEFT, ( NOT CORRECTED) BACK END OF CAR OR TIRES BOUNCE ON ROAD AND ESPECIALLY WHEN HITTING A BUMP, CANNOT STAY ON ROAD IN SLUSH OR SNOW, BACK END IS ALL OVER ROAD, ( NOTHING DONE) TIRES ARE COMPLETELY GROVED IN MANY SPOTS ON THE TIRES, CAUSED BY REAR END BOUNCING ON ROAD, FIRESTONE WON'T REPLACE THEY SAY IT IS FOCAS'S REAR END AND IT WEARS OUT THE TIRES, DEALER OR FORD WON'T DO ANYTHING ABOUT REAR END OR TIRES, CAR VIBRATES BADLY, REAR DOORS BARLEY OPEN ARE SO STIFF, LOOKS LIKE DOOR LOCKS ARE COROADED NOTHING WAS DONE BY DEALERSHIP EVEN THOUGH THEY SAID THEY LUBRICATED, NOTHING IS ON THE LOCKS TO SHOW LUBRICATION OF LOCKS.

ON NOVEMBER 23 2002 I WAS IN A ACCIDENT WHERE I BROKE MY NOSE AND HAD NUMEROUS BURISES. THE REASON I GOT INTO AN ACCIDENT WAS BECAUSE MY WHEEL AND SUSPENSION BROKE & SEEM TO COME APART. I HAD COMPLAINED TO FORD THAT MY WHEEL HAD BEEN SHAKING AND THAT THERE WAS SOMETHING WRONG WITH IT. I HAD TAKEN IT BACK 4 TIMES TO GET FIXED BUT EVERYTIME I GOT IT BACK AND IT WOULD SHAKE JUST AS BAD. ALSO WHEN I GOT INTO THE ACCIDENT MY AIRBAGS DIDNT DEPLOY AT ALL I RECEIVED A BROKEN NOSE FROM HITTING MY HEAD ON THE STEERING WHEEL. THE CAR WAS SHAKING REALLY BAD AND IT SEEM TO PULL ME OFF THE ROAD THEN ALL OF A SUDDEN IT WAS LIKE A SNAP AND IT WENT THE OTHER DIRECTION. I FLEW SIDEWAYS UP IN THE AIR AND HIT TWO OAK TREES LUCKLY I DIDN'T DIE FROM THIS ACCIDENT IF YOU WOULD SEE THE PICTURES YOU WOULD THINK HOW DID SHE SURVIVE. IF THE CAR WOULD HAVE HIT THE OAK TREES TWO FEET CLOSER TO MY DOOR I WOULDN'T BE HERE TO TELL YOU THIS. THE CAR SPLIT IN HALF & WAS TOTALED.

THIS PROBLEM JUST HAPPENED YESTERDAY. MY DAUGHTER WAS MAKING A TURN, AND THE CVC JOINT COMPLETELY FELL APART. SHE LOST ALL STEERING CAUSING HER TO HIT A CURB. WE HAD THE CAR TOWED TO THE DEALER WHERE WE BOUGHT IT ONLY A MONTH AGO. THEY ARE REFUSING TO FIX THE CAR SAYING THAT SHE WAS IN AN ACCIDENT CAUSING THE JOINT TO FALL APART. THIS IS NOT THE CASE. WE ARE NOT SURE WHAT TO DO, AND NEED HELP. THIS IS A TERRIBLE DEFECT, AND IF SHE HADN'T HAVE BEEN GOING SLOW, SHE COULD HAVE BEEN KILLED. IS THERE ANYONE WHO CAN HELP US, AS WERE NOT SURE WHAT STEPS TO TAKE TO GET THE PUBLIC ATTENTION ABOUT A POSSIBLE KILLER.