NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
64 reportsClear category filter41,000 miles · Jul 15, 2005
Service Brakes, Hydraulic
DT: CONSUMER COMPLAINED ABOUT BRAKE PROBLEMS. BOTH FRONT AND REAR BRAKE WERE REPLACED IN LESS THAN 3 YEARS. THE BRAKE PEDAL WAS MAKING A NOISE. THE DEALER AND MANUFACTURER STATED THAT THE PROBLE WAS THE BRAKE BOOSTER AND THAT IT WAS A NORMAL THING. THIS FAILURE MADE IT HARDER TO STOP THE CAR. MANUFACTURER SAID TO FIX THIS …
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DT: CONSUMER COMPLAINED ABOUT BRAKE PROBLEMS. BOTH FRONT AND REAR BRAKE WERE REPLACED IN LESS THAN 3 YEARS. THE BRAKE PEDAL WAS MAKING A NOISE. THE DEALER AND MANUFACTURER STATED THAT THE PROBLE WAS THE BRAKE BOOSTER AND THAT IT WAS A NORMAL THING. THIS FAILURE MADE IT HARDER TO STOP THE CAR. MANUFACTURER SAID TO FIX THIS PROBLEM WOULD MAKE THIS FAILURE WORSE. ALSO, SAID THIS WAS NOT A SAFETY ISSUES. MANUFACTURER SAID DO NOT WORRY ABOUT THIS. FIRST HAPPENED ABOUT 8 MONTHS AGO. NOW IT HAPPENES EVERYTIME THE CAR IS USED. *AK *NM
NHTSA ODI #10125946
Mileage unknown · Jun 6, 2005
Service Brakes, Hydraulic
SQUEALING - GRINDING SOUND FROM THE FRONT TIRES - FRONT BRAKES REPLACED AND REAR BRAKE ROTORS WERE TURNED AND CLEANED
NHTSA ODI #10124305
Mileage unknown · Jun 6, 2005
Service Brakes, Hydraulic
SQUEALING - GRINDING SOUND FROM THE FRONT TIRES - FRONT BRAKES REPLACED AND REAR BRAKE ROTORS WERE TURNED AND CLEANED
NHTSA ODI #10124304
Mileage unknown · Jan 13, 2005
Electrical SystemService Brakes, HydraulicStructure
MULTIPLE FAILURES; CONTINUAL ISSUES WITH BRAKES. CORRECT WATER LEAK AND PATCH TIRE. *BF THE ALTERNATOR NEEDED TO BE REPLACED. *JB
NHTSA ODI #10109526
15,000 miles · Jan 4, 2005
Service Brakes, Hydraulic
FRONT BRAKES WEAR DOWN TO NOTHING WITHIN 15,000 MILES. *AK
NHTSA ODI #10105720
37,500 miles · Dec 28, 2004
Service Brakes, Hydraulic
1. SPINDLE HOLDING BRAKES WAS STRIPPED. 2. REPORTED BY COVINGTON FORD THIRD AUTO THAT HAD TO BE REPLACED 3. NO EXPLANATION AS TO WHY SPINDLE FAILED. *JB
NHTSA ODI #10104619
45,000 miles · Nov 30, 2004
Electrical SystemService Brakes, Hydraulic
VEHICLE STALLED AND THE IGNITION TUMBLER WAS DEFECTIVE WHEREBY CONSUMER HAVE TO LEAVE THE KEY IN THE VEHICLE. THE IGNITION WAS REPLACED FOUR TIMES. ALSO, FRONT BRAKES SQUEALED, AND DID NOT STOP THE VEHICLE. PADS WERE REPLACED FOUR TIMES.*AK
NHTSA ODI #10101824
Mileage unknown · Oct 27, 2004
Service Brakes, Hydraulic
YEARLY INSPECTION RESULTED IN A FAILURE DUE TO EXCESSIVE ROTOR WEAR ON BOTH FRON ROTORS. ALTHOUGH I WAS INFORMED THAT THE BRAKE PADS WOULD HAVE LASTED ANOTHER 5 TO 6 THOUSAND MILES. NO FAULTY OR DAMAGE TO THE FRONT END THAT WOULD HAVE CAUSED THIS TYPE OF WEAR. PREVIOUS INSPECTION LAST YEAR AT ANOTHER FORD DEALER SHOWED NO ISS…
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YEARLY INSPECTION RESULTED IN A FAILURE DUE TO EXCESSIVE ROTOR WEAR ON BOTH FRON ROTORS. ALTHOUGH I WAS INFORMED THAT THE BRAKE PADS WOULD HAVE LASTED ANOTHER 5 TO 6 THOUSAND MILES. NO FAULTY OR DAMAGE TO THE FRONT END THAT WOULD HAVE CAUSED THIS TYPE OF WEAR. PREVIOUS INSPECTION LAST YEAR AT ANOTHER FORD DEALER SHOWED NO ISSUES. ALSO INFORMED OF THIS TYPE OF WEAR BEING CONSIDERED NORMAL BY THE DEALERS DUE TO THE MANUFACTURING PROCESS OF THE ORIGINAL ROTORS BEING CHANGED TO INTICE OWNERS TO REPLACE RATHER THAN TURN THE ROTORS WHEN NEEDED. FOUND THAT THERE IS A PENDING CLASS ACTION IN CALIFORNIA OF THE SAME INCIDENT. ALSO LOCATED TWO TECHNICAL BULLITENS FROM FORD SHOWING CONCERN OVER THE ISSUE. CALLED THE FORD CORPORATE AND WAS TOLD THAT THERE WAS NOTHING I COULD DO DUE TO THE FACTORY WARRENT COVERING ONLY 12K MILES AND I WAS AT 34K MILES. CALLED THE DEALER BACK, TOLD THEM OF MY FINDINGS AND MY DISAPPOINTMENT IN DISCOVERING THAT IT WAS A KNOWN ISSUE AFTER ALL. THE SERVICE MANAGER CALLED ME BACK TO INFORM ME THAT IT WOULD BE COVERED UNDER WARRANTY SINCE THEY HAD OVERLOOKED THE ISSUE.*AK
NHTSA ODI #10096515
31,040 miles · Oct 18, 2004
Service Brakes, Hydraulic
1)NORMAL DRIVING PATTERN; 2)BRAKES STARTED TO CRUNCH AT 31,000, THIS CAR WAS PURCHASED NEW AND STILL UNDER WARRANTY, BUT NOT FOR BRAKES. 3)TOOK TO FORD DEALER ON 10/15 THEY WANTED $550.00 PLUS TO FIX, MY SALESMAN TOLD ME HE HAD NEVER HEARD OF THIS HAPPENING AT SUCH LOW MILEAGE. CALLED FORD CORPORATE, GOT NO HELP WITH SERVICE R…
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1)NORMAL DRIVING PATTERN; 2)BRAKES STARTED TO CRUNCH AT 31,000, THIS CAR WAS PURCHASED NEW AND STILL UNDER WARRANTY, BUT NOT FOR BRAKES. 3)TOOK TO FORD DEALER ON 10/15 THEY WANTED $550.00 PLUS TO FIX, MY SALESMAN TOLD ME HE HAD NEVER HEARD OF THIS HAPPENING AT SUCH LOW MILEAGE. CALLED FORD CORPORATE, GOT NO HELP WITH SERVICE REP, REQUESTED A CALL FROM SUPERVISOR, STILL HAVEN'T RECIEVED A CALL BACK. TOOK TO MIDAS TO FIX, WAS REPAIRED THIS MORNING.*AK
NHTSA ODI #10095969
23,600 miles · Sep 27, 2004
Service Brakes, Hydraulic
2002 FORD FOCUS WITH 23,600 MILES REQUIRED ALL NEW PADS AND ROTORS-- DEALERSHIP HAS SAID THAT THIS IS NORMAL...FOR THE FOCUS... AND SUCH WORK IS NOT COVERED BY WARRANTY. TOOK THE CAR TO MIDAS AND HAD FRONT BRAKES AND ROTORS REPLACED (ROTORS COULDN'T EVEN BE TURNED!), MECHANIC AT MIDAS STATED THAT REPLACING PADS AND ROTORS ON A …
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2002 FORD FOCUS WITH 23,600 MILES REQUIRED ALL NEW PADS AND ROTORS-- DEALERSHIP HAS SAID THAT THIS IS NORMAL...FOR THE FOCUS... AND SUCH WORK IS NOT COVERED BY WARRANTY. TOOK THE CAR TO MIDAS AND HAD FRONT BRAKES AND ROTORS REPLACED (ROTORS COULDN'T EVEN BE TURNED!), MECHANIC AT MIDAS STATED THAT REPLACING PADS AND ROTORS ON A VEHICLE BEFORE THE WARRANTY HAS EVEN EXPIRED IS NOT NORMAL, TYPICAL, OR TO BE EXPECTED. BEFORE REPLACING THE BRAKES, THERE WAS CHRONICALLY A LARGE AMOUNT OF BRAKE DUST ON THE FRONT WHEELS.*AK
NHTSA ODI #10093166
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
Illustration