NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
45 reportsClear category filterMileage unknown · Jun 21, 2005
Latches/locks/linkagesSeat Belts
DT:CONSUMER TOOK VEHICLE TO DEALER FOR REAR DOOR PROBLEMS. THE TWO REAR PASSENGER DOORS WERE FIXED AS PART OF RECALL. CONSUMER SAID THAT ON REAR DOOR ONE THE LATCHES BROKE,, AND IT WAS NOT PART OF THE RECALL. WHEN DRIVING ON THE ROAD THE REAR DOOR WILL COME OPEN. WHEN CLOSING THE REAR DOOR IT MUST BE SLAMMED SEVERAL TIMES …
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DT:CONSUMER TOOK VEHICLE TO DEALER FOR REAR DOOR PROBLEMS. THE TWO REAR PASSENGER DOORS WERE FIXED AS PART OF RECALL. CONSUMER SAID THAT ON REAR DOOR ONE THE LATCHES BROKE,, AND IT WAS NOT PART OF THE RECALL. WHEN DRIVING ON THE ROAD THE REAR DOOR WILL COME OPEN. WHEN CLOSING THE REAR DOOR IT MUST BE SLAMMED SEVERAL TIMES BEFORE DOOR WILL STAY SHUT, AND EVEN THEN WHILE DRIVING IF VEHICLE WAS JARRED BY A BUMP OR HOLE, DOOR WILL STILL COME OPEN. ALSO, SEAT BELTS DO NOT WORK PROPERLY, THEY WILL NOT LATCH MOST THE TIME. BUT WHEN THEY DO LATCH THEY WILL NOT COME UNLATCHED TO RELEASE PASSENGER. DEALER SAID THAT CONSUMER MUST PAY TO HAVE SEAT BELTS REPAIRED.*AK
NHTSA ODI #10126127
Mileage unknown · Jun 8, 2005
Latches/locks/linkagesPower Train
DRIVERS SIDE LACH BREAKS SO THE DOOR DOESN'T OPEN FROM THE OUT SIDE. SO YOU HAVE TO OPEN THE DOOR FROM THE PASSENGER SIDE THE PROBLEM IS THERE IS ONLY TWO LOCKS ON THIS CAR.
NHTSA ODI #10124541
47,072 miles · Apr 25, 2005
Latches/locks/linkages
DRIVER NOTICED THAT THE TRUNK LID FAILED TO LOCK PROPERLY . THE DRIVER WOULD HAVE TO SLAM TRUNK LID BEFORE IT WOULD LOCK. THE CONSUMER DROVE TO DEALER FOR INSPECTION. THE MECHANIC REPLACED THE HOOD LEVER DUE TO WEAR AND TEAR. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED AND HAS NOT BEEN RESOLVED. *AK …
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DRIVER NOTICED THAT THE TRUNK LID FAILED TO LOCK PROPERLY . THE DRIVER WOULD HAVE TO SLAM TRUNK LID BEFORE IT WOULD LOCK. THE CONSUMER DROVE TO DEALER FOR INSPECTION. THE MECHANIC REPLACED THE HOOD LEVER DUE TO WEAR AND TEAR. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED AND HAS NOT BEEN RESOLVED. *AK *JB *NM
NHTSA ODI #10117007
52,000 miles · Mar 29, 2005
Latches/locks/linkages
THE FRONT PASSENGER SIDE DOOR LATCH FAILED . AS A RESULT, THE OCCUPANT WAS TRAPPED INSIDE. A RECALL WAS ISSUED FOR THE REAR DOOR LATCH, BUT THE FRONT DOORS WERE NO INCLUDED. *AK
NHTSA ODI #10117050
50,000 miles · Oct 12, 2004
Latches/locks/linkages
THE DRIVER'S SIDE REAR DOOR WILL NOT LATCH. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER WHERE THEY ORDERED A NEW LATCH ASSEMBLY WHICH CONSUMER HAD TO PAY OUT OF HER POCKET. ALSO, THE DEALER ALSO INFORMED THE CONSUMER THAT A NEW LATCH ASSEMBLY WAS BEING ORDERED FOR WHICH THE CONSUMER WOULD HAVE TO PAY. *AK *SC
NHTSA ODI #10091922
25,000 miles · Aug 28, 2004
Air BagsExterior LightingFuel System, Gasoline
TRANSMISSION WENT OUT 2 TIMES IN 1 YEAR. DRIVER AIRBAG SHIFTED ON ITS OWN. REAR PASSENGER DOOR DOES NOT UNLOCK/OPEN. FRONT BALL JOINT CRACKED. GAS COVER/DOOR FELL OFF. THE SMELL OF GAS INSIDE CAR AT ALL TIMES. BLINKER WOULD NOT TURN OFF BY ITSELF. KEY CHIME GOES OFF WHEN THE KEY IS OUT. *JB
NHTSA ODI #10088734
60,050 miles · Aug 27, 2004
Latches/locks/linkages
THE REAR PASSENGER DOOR SOMETIMES WILL NOT LATCH SHUT. AFTER LOOKING AT IT, THE CATCH JUST SWINGS FREELY AND DOESN'T GRAB THE POST. AFTER REPEATED SLAMMING OF THE DOOR, IT WILL WORK AGAIN FOR A SHORT PERIOD. OPENED ONCE WHILE DRIVING. I KEEP A BUNJIE CHORD WITH ME IN CASE AND I BUNGEE IT SHUT WHEN IT ACTS UP. I DON'T HAVE ANYONE…
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THE REAR PASSENGER DOOR SOMETIMES WILL NOT LATCH SHUT. AFTER LOOKING AT IT, THE CATCH JUST SWINGS FREELY AND DOESN'T GRAB THE POST. AFTER REPEATED SLAMMING OF THE DOOR, IT WILL WORK AGAIN FOR A SHORT PERIOD. OPENED ONCE WHILE DRIVING. I KEEP A BUNJIE CHORD WITH ME IN CASE AND I BUNGEE IT SHUT WHEN IT ACTS UP. I DON'T HAVE ANYONE SIT IN THE RERAR PASSENGERS SEAT.*AK
NHTSA ODI #10088695
40,000 miles · Mar 30, 2004
Latches/locks/linkages
DOOR LOCK SELF ACTIVATION - WHILE WE WERE IN THE DEALERSHIP, WE WERE THE THIRD PERSON OF THE DAY TO COMPLAIN ABOUT THIS PROBLEM. SINCE FORD PUT OUT THE SERVICE BULLETIN ON THIS PROBLEM IN 2002, I WOULD THINK THEY SHOULD PAY THE $184 FOR PARTS IN ADDITION TO THE $189 LABOR. THIS IS AN OBVIOUS DEFECT IN THEIR MANUFACTURING. *AK
NHTSA ODI #10064184
Mileage unknown · Feb 5, 2004
Electrical SystemLatches/locks/linkagesPower Train
WENT TO START CAR AND IT WOULD NOT START. WHEN I TURNED THE RADIO ON THE WINDSHIELD WIPERS WOULD COME ON, WHEN I TURNED THE WIPERS ON THE HEADLIGHTS WOULD GO OFF. FORD DEALER TRIED TO SAY THAT THE CAUSE WAS RELATED TO A REMOTE STARTER THAT HAD BEEN INSTALLED. TOOK IT TO ANOTHER DEALER AND IT WAS FOUND TO BE A PROBLEM WITH THE…
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WENT TO START CAR AND IT WOULD NOT START. WHEN I TURNED THE RADIO ON THE WINDSHIELD WIPERS WOULD COME ON, WHEN I TURNED THE WIPERS ON THE HEADLIGHTS WOULD GO OFF. FORD DEALER TRIED TO SAY THAT THE CAUSE WAS RELATED TO A REMOTE STARTER THAT HAD BEEN INSTALLED. TOOK IT TO ANOTHER DEALER AND IT WAS FOUND TO BE A PROBLEM WITH THE WIRING. ALSO HAVING TRANSMISSION PROBLEMS AND PROBLEMS WITH THE LOCK ON THE TRUNK. *JB
NHTSA ODI #10056634
14,000 miles · Nov 13, 2003
Electrical SystemLatches/locks/linkagesSuspension
WHILE DRIVING I LOST ALL POWER TO THE CAR. IT COMPLETELY SHUT DOWN AND I COULD NOT START IT. IT HAS BEEN TOWED TO DEALERSHIP TO BE FIXED TWICE. I DO NOT FEEL SAFE DRIVING THIS CAR WITH MY KIDS IN IT. I DON'T THINK THE PROBLEM IS FIXED AND I'M WAITING FOR THIS TO HAPPEN AGAIN. NOW I NEED TO TAKE IT BACK TO THE DEALERSHIP AG…
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WHILE DRIVING I LOST ALL POWER TO THE CAR. IT COMPLETELY SHUT DOWN AND I COULD NOT START IT. IT HAS BEEN TOWED TO DEALERSHIP TO BE FIXED TWICE. I DO NOT FEEL SAFE DRIVING THIS CAR WITH MY KIDS IN IT. I DON'T THINK THE PROBLEM IS FIXED AND I'M WAITING FOR THIS TO HAPPEN AGAIN. NOW I NEED TO TAKE IT BACK TO THE DEALERSHIP AGAIN BECAUSE THERE IS A BAD VIBRATION IN THE FRONT END. I HAD IT THERE PREVIOUSLY FOR THIS ALSO, AND THEY SAID IT NEEDED THE TIRES ROTATED AND BALANCED. EVEN THOUGH IT IS STILL UNDER WARRANTY, THEY CHARGED ME $36.00....THE VIBRATION IS WORSE NOW SO OBVIOUSLY THAT WASN'T THE PROBLEM. OH I FORGOT TO MENTION THAT THE TRUNK WON'T LATCH PROPERLY AND THE WINDSHIELD WIPERS WON'T GO THE WHOLE WAY DOWN WHEN YOU TURN THEM OFF. THIS CAR IS NOT SAFE TO DRIVE. THE DEALERSHIP ACTS LIKE THEY HAVEN'T HAD ANY COMPLAINTS WITH THIS CAR! *LA
NHTSA ODI #10046832
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
Illustration