THE KEY WOULD NOT TURN IN THE IGNITION. I HAD TO HIT THE SIDE OF THE STEERING COLUMN THEN TRY AND TURN THE KEY AGAIN. THIS NO LONGER WORKS AND I HAVE TO HIT THE KEY IN TO THE IGNITION FURTHER FOR IT TO TURN. I AM GOING TO FORD THIS WEEK TO GET IT FIXED IF IT DOES NOT COST A FORTUNE, BUT HAD TO WAIT TO GET IT FIXED UNTIL MY BREAK…
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THE KEY WOULD NOT TURN IN THE IGNITION. I HAD TO HIT THE SIDE OF THE STEERING COLUMN THEN TRY AND TURN THE KEY AGAIN. THIS NO LONGER WORKS AND I HAVE TO HIT THE KEY IN TO THE IGNITION FURTHER FOR IT TO TURN. I AM GOING TO FORD THIS WEEK TO GET IT FIXED IF IT DOES NOT COST A FORTUNE, BUT HAD TO WAIT TO GET IT FIXED UNTIL MY BREAK FROM SCHOOL. *TR
NHTSA ODI #10253420
89,000 miles · Dec 21, 2008
Electrical System
KEY IS STUCK IN THE IGNITION. IT HAPPENED SUDDENLY, WITH NO PRIOR WARNING OF IMPENDING PROBLEMS. *TR
NHTSA ODI #10252454
80,000 miles · Dec 16, 2008
Electrical System
I OWN A 2002 FORD FOCUS. I REPLACED THE IGNITION ON 1/16/07 WHEN I HAD 51,910 MILES. I NOW HAVE $80,000 MILES AND THE IGNITION IS LOCKING UP AGAIN. I WAS STRANDED AT WORK AND MY 18 YEAR OLD SON IS NOW USING THE CAR AND I DON'T WANT HIM GETTING STRANDED IN FLINT MICHIGAN. FORD MOTOR COMPANY IS AWARE OF THIS PROBLEM. *TR
NHTSA ODI #10251976
Mileage unknown · Dec 11, 2008
Electrical System
THE KEY WOULD NOT TURN IN THE IGNITION AT ALL. A LOCKSMITH WAS CALLED OUT TO SEE IF HE COULD FIX THE PROBLEM. HE TOLD ME THAT THIS HAPPENS VERY FREQUENTLY FORD FOCUSES. *TR
NHTSA ODI #10251460
80,000 miles · Dec 1, 2008
Electrical System
FORD FOCUS 2002 - IGNITION FAILURE. HAPPENED THREE TIMES. THE THIRD TIME WAS STRANDED IN THE COLD WEATHER WITH 9 MONTH OLD BABY UNTIL I COULD GET HELP. MY HUSBAND WAS ABLE TO START THE CAR AND I DROVE IT TO THE DEALER. IT COST 350 TO GET FIXED. I DON'T FEEL AN IGNITION SHOULD BREAK AND THEN BE REPLACED WITH A POORLY MANUFAC…
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FORD FOCUS 2002 - IGNITION FAILURE. HAPPENED THREE TIMES. THE THIRD TIME WAS STRANDED IN THE COLD WEATHER WITH 9 MONTH OLD BABY UNTIL I COULD GET HELP. MY HUSBAND WAS ABLE TO START THE CAR AND I DROVE IT TO THE DEALER. IT COST 350 TO GET FIXED. I DON'T FEEL AN IGNITION SHOULD BREAK AND THEN BE REPLACED WITH A POORLY MANUFACTURED IGNITION. I HAVE READ THOUSANDS OF COMPLAINTS ONLINE ABOUT THIS. THIS IS A PROBLEM AND FORD SHOULD ISSUE A RECALL. *TR
NHTSA ODI #10250347
56,000 miles · Nov 27, 2008
Electrical System
THIS COMPLAINT IS IN REGARDS TO A 2002 FORD FOCUS AND THE FAILURE OF THE IGNITION MODULE FROM ALLOWING MY KEY TO TURN. FORTUNATELY ENOUGH WHEN THIS INCIDENT OCCURRED I WAS NOT IN A BAD NEIGHBORHOOD OR STUCK OUT ON THE HIGHWAY IN THE DESERT. IT HAS OCCURRED EACH TIME I'VE TRIED TO TURN THE KEY, AND IT'S ONLY AFTER SIGNIFICANT E…
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THIS COMPLAINT IS IN REGARDS TO A 2002 FORD FOCUS AND THE FAILURE OF THE IGNITION MODULE FROM ALLOWING MY KEY TO TURN. FORTUNATELY ENOUGH WHEN THIS INCIDENT OCCURRED I WAS NOT IN A BAD NEIGHBORHOOD OR STUCK OUT ON THE HIGHWAY IN THE DESERT. IT HAS OCCURRED EACH TIME I'VE TRIED TO TURN THE KEY, AND IT'S ONLY AFTER SIGNIFICANT EFFORT AND NEAR INJURY TO MY WRIST AND INDEX FINGER WAS I ABLE TO GET THE KEY TO TURN. I HAVE RESEARCHED ONLINE AND NOTED MANY DISCUSSION BOARDS STATING THE OTHER CONSUMERS WHO HAVE HAD THIS SAME PROBLEM. THERE IS A PETITION CIRCULATING THAT CURRENTLY HAS OVER 2800 ONLINE SIGNATURES REGARDING THIS PROBLEM. THIS IS A VERY DANGEROUS PROBLEM. IT COULD OCCUR IN THE WRONG NEIGHBORHOOD OR IN THE MOST ISOLATED PLACES AND ISN'T SAFE FOR THE CONSUMER WHEN THEY GET STRANDED BECAUSE OF THIS FAULTY PART THAT FORD DOES NOT TRY TO FIX WITH PROPER MATERIALS. *TR
NHTSA ODI #10250018
67,000 miles · Nov 18, 2008
Electrical System
KEY LOCKS UP IN THE IGNITION AND WILL NOT TURN. THE CAR WOULD NOT START. *TR
NHTSA ODI #10249187
65,000 miles · Nov 10, 2008
Electrical System
KEYS WONT RELEASE FROM IGNITION , REPLACED IGNITION SWITCH AND STILL CONTINUES TO NOT RELEASE KEY, ITS EVIDENTLY AN ELECTRONIC PROBLEM SINCE WHEN I DISCONNECT THE ELECTRICAL CONNECTION TO STEERING COLUMN THE KEYS RELEASE. *TR
NHTSA ODI #10248220
Mileage unknown · Nov 9, 2008
Electrical System
THE IGNITION KEY CONTINUED TO GET STUCK IN THE STEERING COLUMN AND REFUSING TO TURN UNTIL I'D CONTINUE TO FIDDLE WITH IT, SOMETIMES FOR OVER 30 MINUTES. VERY FRUSTRATING. THE KEY HAS FINALLY QUIT TURNING AT ALL. THE CAR IS CURRENTLY AT HOWARD'S TOWING BEING REPAIRED. THE ENTIRE COLUMN IS BEING REPLACED. VERY EXPENSIVE. VERY U…
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THE IGNITION KEY CONTINUED TO GET STUCK IN THE STEERING COLUMN AND REFUSING TO TURN UNTIL I'D CONTINUE TO FIDDLE WITH IT, SOMETIMES FOR OVER 30 MINUTES. VERY FRUSTRATING. THE KEY HAS FINALLY QUIT TURNING AT ALL. THE CAR IS CURRENTLY AT HOWARD'S TOWING BEING REPAIRED. THE ENTIRE COLUMN IS BEING REPLACED. VERY EXPENSIVE. VERY UNHAPPY. *TR
NHTSA ODI #10248215
Mileage unknown · Nov 3, 2008
Electrical System
I DROVE MY CAR TO DOWNTOWN AS I NORMALLY DO EXCEPT THIS TIME I HAS THE COMPANY OF MY 3 SONS. IT WAS 4 AM IN THE MORNING. I PARKED THE CAR TAKING THE KEY OUT OF THE IGNITION AND EXITED. AT ABOUT 5:15 I TRIED TO START THE CAR BY PLACING THE KEY IN THE IGNITION AND TRYING TO TURN IT. THE KEY WOULD NOT TURN. I TRIED AGAIN BUT AGAIN …
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I DROVE MY CAR TO DOWNTOWN AS I NORMALLY DO EXCEPT THIS TIME I HAS THE COMPANY OF MY 3 SONS. IT WAS 4 AM IN THE MORNING. I PARKED THE CAR TAKING THE KEY OUT OF THE IGNITION AND EXITED. AT ABOUT 5:15 I TRIED TO START THE CAR BY PLACING THE KEY IN THE IGNITION AND TRYING TO TURN IT. THE KEY WOULD NOT TURN. I TRIED AGAIN BUT AGAIN THE KEY WOULD NOT TURN. I CALLED AAA AND THE REP ASKED ME TO TRY TO TURN THE STEERING WHEEL A LITTLE AND THEN THE KEY, THIS STILL DID NOT WORK. HE CALLED A TOW TRUCK TO COME OUT TO HELP. MEANWHILE MY CHILDREN AND I WERE LEFT TO SIT IN THE COLD AND WAIT FOR THE TOW TRUCK DRIVER. WHILE WAITING I PRESSED ON THE BRAKE REALLY HARD AND PULLED ON THE STEERING WHEEL AND TRIED THE KEY AGAIN, LUCKILY IT WORKED. SPOKE TO THE AAA REP AGAIN AND CANCELLED THE TOW. I WOKE UP THIS MORNING TO TRY THE IGNITION AGAIN AND IT STUCK AGAIN SO I DID THE SAME THING THAT SEEMED TO WORK YESTERDAY, BUT IT DID NOT. FORTUNATELY I WAS AT HOME THIS TIME AND NOT ON A MOUNTAIN SOMEWHERE WITH MY CHILDREN. THIS IS A SCARY THING TO HAPPEN ESPECIALLY WHEN YOU ARE WITH YOUR CHILDREN IN A STRANGE PLACE. WHAT IF I WERE SOMEWHERE WITHOUT A CELL PHONE SIGNAL? WOULD WE HAVE TO WAIT UNTIL SOMEONE HAPPENS BY OR WALK IN THE COLD TO GET A SIGNAL. THIS IS SOMETHING THAT SHOULD NOT HAPPEN TO ANYONE. *TR
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
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