DT: THE CONTACT STATES AT ANY TIME THE IGNITION WILL NOT TURN IN HIS DAUGHTER'S VEHICLE. IF THE KEY WILL NOT TURN THE IGNITION THE VEHICLE WILL NOT START. THE CONTACT STATES HE HAS HAD THE VEHICLE REPAIRED. THE SERVICE DEALER EXTRACTED AND REPLACED THE IGNITION LOCK CYLINDER. THE SERVICE TECHNICIAN STATED THAT THIS WAS A D…
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DT: THE CONTACT STATES AT ANY TIME THE IGNITION WILL NOT TURN IN HIS DAUGHTER'S VEHICLE. IF THE KEY WILL NOT TURN THE IGNITION THE VEHICLE WILL NOT START. THE CONTACT STATES HE HAS HAD THE VEHICLE REPAIRED. THE SERVICE DEALER EXTRACTED AND REPLACED THE IGNITION LOCK CYLINDER. THE SERVICE TECHNICIAN STATED THAT THIS WAS A DEFECTIVE PART IN THE FORD FOCUS AND IT WAS A COMMON PROBLEM THAT HAPPENED ALL THE TIME. THE CONSUMER ASKED IF THERE WAS A RECALL, AND THE SERVICE TECHNICIAN SAID NO, BUT HE SHOULD CALL NHTSA AND FILE A SAFETY COMPLAINT. THE CONSUMER FILED A COMPLAINT WITH THE FORD MOTOR COMPANY.*AK
NHTSA ODI #10134301
62,100 miles · Aug 19, 2005
Electrical System
DT: THE CONTACT OWNS A 2002 FORD FOCUS AND SHE WAS HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM . HORN FAILED THREE TIMES IN ONE YEAR, BUT THE MAIN PROBLEM WAS THAT ON 8-18-05, WHEN SHE STARTED THE CAR, IT WAS SLOW TO START THEN IT JUST WOULD NOT START AT ALL. SHE THOUGHT THE BATTERY WAS BAD, BUT IT WAS GOOD AND THE ALTERNATOR…
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DT: THE CONTACT OWNS A 2002 FORD FOCUS AND SHE WAS HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM . HORN FAILED THREE TIMES IN ONE YEAR, BUT THE MAIN PROBLEM WAS THAT ON 8-18-05, WHEN SHE STARTED THE CAR, IT WAS SLOW TO START THEN IT JUST WOULD NOT START AT ALL. SHE THOUGHT THE BATTERY WAS BAD, BUT IT WAS GOOD AND THE ALTERNATOR WAS GOOD. SHE TOOK IT TO A MECHANIC AND THEY TOLD HER THE WIRE THAT CONNECTED THE BATTERY ON THE LEFT SIDE WAS BURNED OUT. THEY WOULD NOT LET HER DRIVE THE CAR BECAUSE THEY SAID THE CAR COULD CATCH ON FIRE. SHE HAD IT TOWED TO FORD. WHO TOLD HER THAT THERE ARE NO RECALLS. THE CONTACT CITED RECALL 02V288000; REGARDING THE ELECTRICAL SYSTEM/ BATTERY CABLES. *AK
NHTSA ODI #10133523
39,000 miles · Aug 12, 2005
Electrical System
DT: 2002 FORD FOCUS, THE VEHICLES IGNITION CYLINDER WILL NOT TURN, CONSUMER STATES THAT YOU CAN PLACE THE KEY IN THE IGNITION BUT IT WILL NOT TURN TO START THE VEHICLE, THIS OCCURS DURING ANY WEATHER, THE CONSUMER HAS HAD THE IGNITION CYLINDER REPLACED ONCE ALREADY BY THE DEALERSHIP. IN NOV. 2004, THE CONSUMER WAS HAVING THE …
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DT: 2002 FORD FOCUS, THE VEHICLES IGNITION CYLINDER WILL NOT TURN, CONSUMER STATES THAT YOU CAN PLACE THE KEY IN THE IGNITION BUT IT WILL NOT TURN TO START THE VEHICLE, THIS OCCURS DURING ANY WEATHER, THE CONSUMER HAS HAD THE IGNITION CYLINDER REPLACED ONCE ALREADY BY THE DEALERSHIP. IN NOV. 2004, THE CONSUMER WAS HAVING THE SAME PROBLEM AGAIN, THIS TIME THE PROBLEM HAPPENS SOMETIMES OTHER TIMES IT DOES NOT, THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP BECAUSE HE COULD NOT GET THE VEHICLE TO START, WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP THE VEHICLE WOULD START, THE DEALERSHIP WAS NOT ABLE TO REPLICATE THE PROBLEM, THE DEALERSHIP DOES NOT WANT TO FIX THE PROBLEM AT THIS TIME, THE VEHICLE IS NO LONGER UNDER WARRANTY BUT THE PART IS BECAUSE IT WAS RECENTLY REPLACED. *NM *JB
NHTSA ODI #10128325
89,000 miles · Aug 9, 2005
Electrical System
THE IGNITION SWITCH WILL NOT TURN, HAD IT REPLACED IN JAN. OF 04. AN NOW IT WON'T TURN AGAIN. AUG OF 05. THE DEALER SAID IT NEEDS TO BE REPLACED AGAIN. *NM
NHTSA ODI #10132162
20,000 miles · Jul 25, 2005
Electrical System
EXACTLY SAME COMPLAINTS AS COMPLAINT # 10056383, ENGINE STALLING WHILE DRIVING AT SLOW SPEEDS. RADIO CUTS OUT, HEADLIGHTS START FLICKERING AND SOMETIMES SPEEDOMETER GOES GRAZY AND SEEMS TO RESET ITSELF. DEALERSHIP HAS HAD THE CAR FOR THREE WEEKS AND WAS NOT ABLE TO SOLVE THE ISSUE. NO FAULT CODES WERE REGISTERED, AND SINCE THE I…
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EXACTLY SAME COMPLAINTS AS COMPLAINT # 10056383, ENGINE STALLING WHILE DRIVING AT SLOW SPEEDS. RADIO CUTS OUT, HEADLIGHTS START FLICKERING AND SOMETIMES SPEEDOMETER GOES GRAZY AND SEEMS TO RESET ITSELF. DEALERSHIP HAS HAD THE CAR FOR THREE WEEKS AND WAS NOT ABLE TO SOLVE THE ISSUE. NO FAULT CODES WERE REGISTERED, AND SINCE THE ISSUES HAPPEN INFREQUENTLY AND SHORTLY NO ELECTRICAL MEASUREMENTS WERE POSSIBLE. AS SOON AS I PICK UP THE CAR IT STALLS ON ME. STILL TRYING TO WORK THRU THE DEALERSHIP, ALTHOUGH I'M GETTING DESPERATE. DEALERSHIP TOLD ME MY2002 HAS ALREADY THE UPGRADED FUEL PUMP, ACCORDING TO SOME FOCUS FORUMS THEN THE PROBLEM COULD BE EGR RELATED. DEALERSHIP IS NOT WILLING TO REPLACE COMPONENTS WITHOUT KNOWING WHAT IS CAUSING THIS SAFETY AND POSSIBLY ENVIRONMENTAL ISSUE...
NHTSA ODI #10129936
38,500 miles · Jul 20, 2005
Electrical System
KEY WILL NOT TURN IN IGNITION CYLINDER
NHTSA ODI #10129400
69,000 miles · Jul 14, 2005
Electrical System
2002 FORD FOCUS SEDAN - THE KEY WILL GO INTO THE IGNITION , BUT THE KEY WILL NOT TURN AND MY STEERING WHEELL IS LOCKED, HAVE TO HAVE IT TOW TO THE DEALER
NHTSA ODI #10128793
63,488 miles · Jul 9, 2005
Electrical System
I HAVE HAD MY CAR FOR 4 YEARS. JUST RECENTY THE IGNITION SWITCH FAILED. I CAN PUT THE KEY IN THE IGNITION, BUT IT WON'T TURN. AFTER JUST A FEW MINUTES ON THE INTERNET, I FOUND THAT THIS IS A MAJOR PROBLEM WITH FOCII, BUT FORD REFUSES TO ADDRESS IT. I AM NOW WITHOUT A CAR FOR THE WEEKEND. THIS IS IN ADDITION TO FINDING OUT THIS …
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I HAVE HAD MY CAR FOR 4 YEARS. JUST RECENTY THE IGNITION SWITCH FAILED. I CAN PUT THE KEY IN THE IGNITION, BUT IT WON'T TURN. AFTER JUST A FEW MINUTES ON THE INTERNET, I FOUND THAT THIS IS A MAJOR PROBLEM WITH FOCII, BUT FORD REFUSES TO ADDRESS IT. I AM NOW WITHOUT A CAR FOR THE WEEKEND. THIS IS IN ADDITION TO FINDING OUT THIS WEEK THAT BOTH THE FUEL PUMP AND ALTERNATOR ARE BOTH ALSO DEFECTIVE, BUT NOT COVERED.
NHTSA ODI #10128193
Mileage unknown · Jun 29, 2005
Electrical System
DT: CONSUMER SAID THAT OVER THE COURSE OF TIME VEHICLE LOST POWER. CONSUMER WAS EXITING FREEWAY WHEN THE ENGINE STALLED AND EVERYTHING ON VEHICLE FAILED. THERE WERE NO LIGHTS WORKING OR ANY KIND OF POWER. SAME THING HAPPENED AGAIN LAST SUNDAY GOING INTO SAN FRANSISCO. CONSUMER STATED THAT RADIO WILL WORK SOMETIMES AND NOT OTHER…
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DT: CONSUMER SAID THAT OVER THE COURSE OF TIME VEHICLE LOST POWER. CONSUMER WAS EXITING FREEWAY WHEN THE ENGINE STALLED AND EVERYTHING ON VEHICLE FAILED. THERE WERE NO LIGHTS WORKING OR ANY KIND OF POWER. SAME THING HAPPENED AGAIN LAST SUNDAY GOING INTO SAN FRANSISCO. CONSUMER STATED THAT RADIO WILL WORK SOMETIMES AND NOT OTHER TIMES. ALSO, SOMETIMES SHE COULD NOT LOCK DOORS. AL BATTERY HAD TO BE REPLACED AFTER JUST ONE YEAR DUE TO THE ELECTRICAL PROBLEM, BATTERY WAS A THREE YEAR BATTERY. IN ADDITION, ONE TIME THE LEFT TURN SIGNAL WENT OUT. CONSUMER S BELIEVED THAT THESE PROBLEMS WERE ELECTRICAL.*AK
NHTSA ODI #10127080
451 miles · May 29, 2005
Electrical SystemPower TrainCrashInjury
RUNAWAY AUTO THROTTLE BODY STICKING CAUSED CAR TO BECOME A RUNAWAY AUTO WITH NO CONTROL TO STOP. EXITING HIGHWAY 80 AT PRNRYN RD. EXT. CRUISE CONTROL SHUT OFF AUTO SPEEDED UP ENJINE ROARED APPLIING BRAKES DIDN'T STOP AUTO. WENT OFF ROAD AND STRUCK A LARGE OAK TREE. VEHICLE OVERTURNED DOWN AN EMBANKMEND. LANDED ON ROOF OF …
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RUNAWAY AUTO THROTTLE BODY STICKING CAUSED CAR TO BECOME A RUNAWAY AUTO WITH NO CONTROL TO STOP. EXITING HIGHWAY 80 AT PRNRYN RD. EXT. CRUISE CONTROL SHUT OFF AUTO SPEEDED UP ENJINE ROARED APPLIING BRAKES DIDN'T STOP AUTO. WENT OFF ROAD AND STRUCK A LARGE OAK TREE. VEHICLE OVERTURNED DOWN AN EMBANKMEND. LANDED ON ROOF OF AUTO. AUTO HAD 450 MILES ON IT AND WAS TOTALLY DESTROYED.
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
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