IllustrationOVER TIME I WAS HAVING MORE DIFFICULTY REMOVING THE KEY FROM THE IGNITION. EVENTUALLY IT TOOK UP 10-15 MINUTES OF TOGGLING THE KEY AND GEAR SHIFTER TO REMOVE THE KEY. THIS SAME PROBLEM WAS FIXED THREE TIMES UNDER WARRANTY (WHICH HAS SINCE EXPIRED). THE IGNITION WAS REPLACED. THE OLD PARTS ARE UNAVAILABLE.
2001 Ford Focus
Owner reports · Recalls · Investigations
More warning signs than most Focus years
Owner complaints for the 2001 Ford Focus are substantially higher than the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1350–25K
25825–50K
20050–75K
14775–100K
157100–150K
56150K+
953 reports with mileage · 808 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 496 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 277 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 243 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
172 crash reports47 fire reports110 injury reports
What owners actually said
1,761 reportsDT: THE CONSUMER'S DAUGHTER DROVE TO AUSTIN TEXAS, WHEN SHE ENTERED THE VEHICLE THE IGNITION WOULD NOT TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE CONSUMER'S HOUSE DUE TO THE DEALER BEING CLOSED. THE CONSUMER HEARD OF A RECALL ON FORD FOCUS ZX3, WHICH WAS HAVING WHAT CONSUMER BELIEVED TO BE THE SAME PROBLEM. THE CONSUMER…
Read full complaint
DT: THE CONSUMER'S DAUGHTER DROVE TO AUSTIN TEXAS, WHEN SHE ENTERED THE VEHICLE THE IGNITION WOULD NOT TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE CONSUMER'S HOUSE DUE TO THE DEALER BEING CLOSED. THE CONSUMER HEARD OF A RECALL ON FORD FOCUS ZX3, WHICH WAS HAVING WHAT CONSUMER BELIEVED TO BE THE SAME PROBLEM. THE CONSUMER CONTACTED FORD WHO SAID THAT THIS VEHICLE WAS NOT PART OF THE RECALL. THE CONSUMER STATED THAT ONE WEEK AFTER HE BOUGHT THE VEHICLE THE SERVICE ENGINE LIGHT CAME ON. THE CONSUMER HAD THE ERG VALVE REPLACED. THE CONSUMER BELIEVED THAT THIS MAY HAVE BEEN A FALSE READING. THE NHTSA RECALL CAMPAIGN 02V288000 WAS DIRECTED TOWARDS THE ELECTRICAL SYSTEM; BATTERY/CABLES. *AK *SC
I WAS AT THE STORE AND GOT INTO THE CAR AND WENT TO STICK THE KEY IN THE IGNITION AND IT WOULD NOT TURN. IT WOULD DING BUT WOULD NOT ALLOW ME TO DO ANYTHING. I ASSUMED IT WAS MAYBE THE FACT THAT I NEEDED A NEW KEY. I HAD IT TOWED TO A FORD DEALERSHIP AND THEN I WAS TOLD THAT I NEEDED A NEW IGNITION LOCK AND CYLINDER. I HAD T…
Read full complaint
I WAS AT THE STORE AND GOT INTO THE CAR AND WENT TO STICK THE KEY IN THE IGNITION AND IT WOULD NOT TURN. IT WOULD DING BUT WOULD NOT ALLOW ME TO DO ANYTHING. I ASSUMED IT WAS MAYBE THE FACT THAT I NEEDED A NEW KEY. I HAD IT TOWED TO A FORD DEALERSHIP AND THEN I WAS TOLD THAT I NEEDED A NEW IGNITION LOCK AND CYLINDER. I HAD TO GET THE CAR TOWED BACK TO MY HOUSE BECAUSE I AM A SINGLE MOTHER AND CANNOT AFFORD TO GET THE PROBLEM FIXED. I LIVE PAYCHECK TO PAYCHECK AND TO FIND OUT ABOUT THIS PROBLEM IS A BUNCH OF '!@#$%. I BOUGHT THIS CAR BECAUSE I ASSUMED IT WAS RELIABLE. I WAS WRONG. I TALKED TALKED TO A LOT OF PEOPLE RECENTLY THAT TOLD ME ABOUT THE SAME PROBLEM WITH THERE FOCUS'S. WHAT IS GOING TO BE DONE FOR PEOPLE ABOUT THESE PROBLEMS. I KNOW THIS IS NOT THE FIRST COMPLAINT OR THE LAST. *TR
I OWN A FORD FOCUS WAGON 2001. I AM WRITING TO COMPLAIN ABOUT A FUEL PUMP PROBLEM THAT SHOULD HAVE BEEN CORRECTED DURING RECALL# 03V482000. I HAD THIS RECALL PERFORMED ON MY CAR IN 2002. THIS PAST MONTH THE PUMP FAILED AND I HAD TO REPLACE IT. AFTER READING YOUR DISCRIPTION OF THE ORIGONAL PROBLEM WITH THE FUEL PUMP I RE…
Read full complaint
I OWN A FORD FOCUS WAGON 2001. I AM WRITING TO COMPLAIN ABOUT A FUEL PUMP PROBLEM THAT SHOULD HAVE BEEN CORRECTED DURING RECALL# 03V482000. I HAD THIS RECALL PERFORMED ON MY CAR IN 2002. THIS PAST MONTH THE PUMP FAILED AND I HAD TO REPLACE IT. AFTER READING YOUR DISCRIPTION OF THE ORIGONAL PROBLEM WITH THE FUEL PUMP I REALIZED FORD NEVER CORRECTED THE PROBLEM. I EXPERIENCED THE EXACT PROBLEM WITH THE SUPPOSED CORRECTED FUEL PUMP. I TOOK THE CAR TO MY MECHANIC AND HE CONFIRMED THAT THE FUEL PUMP WAS CLOGGED AND HAD TO BE REPLACED. HE SAID IT WAS DUE TO A DESIGN FLAW AND THE NEW FUEL PUMPS HAD BEEN CHANGED. ONCE I REALIZED THIS HAD BEEN INVOLVED IN A RECALL I CONTACTED FORD AND THEY REFUSE TO HELP WITH THIS PROBLEM.
I HAVE A 2001 FORD FOCUS. OVER THE PAST 1 1/4 YEARS, MY CAR HAS EXPERIENCED INTERMITTENT ENGINE PROBLEMS. THE CAR EXPERIENCES A LOSS OF POWER, "BUCKS LIKE A BRONCO", AND EVENTUALLY STALLS WITHIN A MATTER OF MOMENTS. THIS HAS OCCURRED THREE TIMES ON HILLY STATE HIGHWAYS WHERE THE SPEED LIMIT IS 65 MPH. IF THE CAR IS ALLOWED TO SI…
Read full complaint
I HAVE A 2001 FORD FOCUS. OVER THE PAST 1 1/4 YEARS, MY CAR HAS EXPERIENCED INTERMITTENT ENGINE PROBLEMS. THE CAR EXPERIENCES A LOSS OF POWER, "BUCKS LIKE A BRONCO", AND EVENTUALLY STALLS WITHIN A MATTER OF MOMENTS. THIS HAS OCCURRED THREE TIMES ON HILLY STATE HIGHWAYS WHERE THE SPEED LIMIT IS 65 MPH. IF THE CAR IS ALLOWED TO SIT, IT WILL TYPICALLY RESTART AFTER A HOUR OR SO. LAST WEEK THIS OCCURED ON FLAT TERRAIN WITH THE AIR CONDITIONER RUNNING AND THE CAR GOING APPROXIMATELY 40MPH. I HAD THE CAR TOWED TO THE DEALERSHIP, HOWEVER THEY DID NOT LOOK AT THE VEHCILE UNTIL THE NEXT DAY AND ADVISED ME THAT IT WAS MOST LIKELY THE FUEL PUMP HOWEVER, THEY WERE UNABLE TO GUARANTEE THAT REPLACEMENT WOULD CORRECT THE PROBLEM. I ADVISED THE DEALERSHIP OF NHTSA CAMPAIGN ID NUMBER 03V482000 AND WAS ADVISED THAT IT DID NOT PERTAIN TO MY CAR. I CONTACTED FORD AND WAS ADVISED THAT UNLESS THE DEALERSHIP COULD DUPLICATE THE PROBLEM, THE FDM WOULD NOT BE REPLACED UNDER THE PROGRAM.
FORD FOCUS 2001 (1) KEY HAS BEEN HARDER TO REMOVE FROM IGNITION, AND MORE DIFFICULT TO TURN (2) KEY WILL NOT TURN IN IGNITION. I BELIEVE CYLINDER TUMBLERS ARE WORN OUT. (3) CALLED FORD CUSTOMER SERVICE. WAS INFORMED THAT THEY COULD NOT HELP ME, AND I NEEDED TO BRING IT TO A DEALER. MY RESEARCH HAS INDICATED THAT THIS IS …
Read full complaint
FORD FOCUS 2001 (1) KEY HAS BEEN HARDER TO REMOVE FROM IGNITION, AND MORE DIFFICULT TO TURN (2) KEY WILL NOT TURN IN IGNITION. I BELIEVE CYLINDER TUMBLERS ARE WORN OUT. (3) CALLED FORD CUSTOMER SERVICE. WAS INFORMED THAT THEY COULD NOT HELP ME, AND I NEEDED TO BRING IT TO A DEALER. MY RESEARCH HAS INDICATED THAT THIS IS A VERY COMMON PROBLEM WITH 00-02 FOCUS'S.
DT: WHEN DRIVING A CERTAIN SPEED THE VEHICLE WILL JERK, USUALLY BETWEEN 35-45 MPH,. IT IS WORSE WHEN TRYING TO GO UP HILL. THE CONSUMER CONTACTED THE DEALER THAT REPLACED PARTS 2 DIFFERENT TIMES, THERE WAS A RECALL ON THE FUEL PUMP, AND THEY REPLACE IT. THE DEALER THOUGHT THAT MAY SOLVE FPROBLEM, BUT IT DID NOT. *AK
THE CONSUMER STATED THAT THE TURN SIGNAL WOULD NOT TURN OFF AUTOMATICALLY. THE SPRING ASSEMBLY WAS REPLACED. THIS IS CONNECTED TO THE HORN, AIR BAG AND TURN SIGNAL. *AK THE TURN SIGNAL CLOCK SPRING ASSEMBLY WAS INSTALLED, PRODUCT CODE#047-002. *SC *JB
AT 38000 MILES THE IGNITION CYLINDER IN THE CONSUMER'S 2001 FORD FOCUS FAILED. THE CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION. *JB *NM
I HAVE A 2001 FORD FOCUS AND THE IGNITION SWITCHED LOCKED ON ME AND COSTS 500.00 AT THE DEALERSHIP TO GET IT FIXED. I ALSO HAVE A FORD TAURUS AND THE SAME THING HAPPENED BUT A REP AT THE DEALERSHIP RECOMMENDED THAT INSTEAD OF HAVING THEM TO FIX IT TO BUY THE PART (WHICH WAS ABOUT 70.00) AND HAVE SOMEONE ELSO TO PUT IT IN. THIS…
Read full complaint
I HAVE A 2001 FORD FOCUS AND THE IGNITION SWITCHED LOCKED ON ME AND COSTS 500.00 AT THE DEALERSHIP TO GET IT FIXED. I ALSO HAVE A FORD TAURUS AND THE SAME THING HAPPENED BUT A REP AT THE DEALERSHIP RECOMMENDED THAT INSTEAD OF HAVING THEM TO FIX IT TO BUY THE PART (WHICH WAS ABOUT 70.00) AND HAVE SOMEONE ELSO TO PUT IT IN. THIS COST ABOUT 120.00 IN TOTAL. ALSO I HAD A WRECK IN THE FORD FOCOS AND IT SO HAPPENS THAT MY RENTAL CAR WAS A FORD FOCUS AND I DROVE IT FOR ABOUT 2 DAYS AND 1 DAY THE IGNITION LOCKED UP. I CALLED FORD AND THE REP LAUGHED AND SAID "OH YEAH THAT HAPPENS ALL THE TIME, WE ARE AWARE OF IT BUT THERES NOTHING WE CAN DO". I WAS STRANDED FOR 3 HOURS BECAUSE I HAD TO WAIT UNTIL A FLATBED WRECKER TRUCK WAS AVAILABLE, BECAUSE WHEN THE IGNITION SWITCH LOCKS SO DO THE WHEELS AND THEREFORE THE CAR CANNOT BE ROLLED. BUT ANYWAYS 3 OF THE SAME CARS ALL WERE LEMONS. THEY ALL PRODUCED THE SAME EXACT PROBLEMS, AND IT SEEMS AS IF I AM NOT THE ONLY PERSON WITH THIS PROBLEMS AND IT JUST SO HAPPENS THAT THEREIS NO RECALL FROM FORD FOR THIS ISSUE. BUT AS THEIR REP CONFIRMED THEY ARE AWARE OF THE SITUATION.
Official recalls
705V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
03V482000 · Fuel System, Gasoline
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
02V288000 · Electrical SYSTEM:12V/24V/48V Battery:cables
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
02V289000 · Steering:linkages
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
01V258000 · Visibility:windshield Wiper/washer:motor
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
01V108000 · Seats:front Assembly:recliner
Mar 28, 2001
PM CERTAIN SEDANS AND WAGONS, THE SEAT BACK RECLINER HANDLE SPRING COULD HAVE BEEN DAMAGED DURING AN IN-PROCESS TEST AND THE OCCUPANT MAY NOTICE A CHUCKING, OR PERCEIVED LOOSENESS OF THE FRONT SEAT BACK, OR THE SEAT BACK COULD UNEXPECTEDLY RECLINE.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE SEAT BACK RECLINER HANDLE SPRING FOR THE DRIVER AND FRONT PASSENGER SEATS. OWNER NOTIFICATION BEGAN APRIL 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
00V418000 · Seats:front Assembly:recliner
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
9AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.