NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
74 reportsClear category filterMileage unknown · Jan 10, 2006
Electrical SystemService Brakes, HydraulicTires
WENT SO SEARS AUTO CENTER AT 9570 SOUTH WEST FREEWAY HOUSTON TEXAS 77074. FOR A TIRE CHANGE THEY CHARGE 156.00 AND ALSO TOLD ME THAT MY CAR ROTORS WERE BROKEN AND NEED SHOE/PAD TO BE REPLACED. AND CAR NOT TO BE DRIVEN. TOTAL AMOUNT 571.00. CALLED NEXT MORNING TO CANCEL WORK BECAUSE I DECIDED TO TAKE TO DEALER FORD. BUT THAT T…
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WENT SO SEARS AUTO CENTER AT 9570 SOUTH WEST FREEWAY HOUSTON TEXAS 77074. FOR A TIRE CHANGE THEY CHARGE 156.00 AND ALSO TOLD ME THAT MY CAR ROTORS WERE BROKEN AND NEED SHOE/PAD TO BE REPLACED. AND CAR NOT TO BE DRIVEN. TOTAL AMOUNT 571.00. CALLED NEXT MORNING TO CANCEL WORK BECAUSE I DECIDED TO TAKE TO DEALER FORD. BUT THAT TIME CAR WASN'T FIXED YET CAUSE THEY TOLD ME TO PAY FIRST BUT I DIDN'T HAVE A CREDIT CARD WITH ME THAT NIGHT SO I LEFT IT THERE AND TOOK BUS. THEY CHARGE 271. NEXT MORNING FOR SOME SHOE/PAD WHICH I TOOK MY CAR THE THE REGULAR MECHANIC AND THEY TOLD ME THAT SEARS DID NOT CHANGE ANYTHING ON MY CAR. SO I PAY THAT MANY MY CAR IS STILL NOT FIXED. I HAVE TO DRIVE MY CAR BECAUSE I DON'T HAVE ANOTHER WAY TO MOVE. SO PLEASE HELP ME TO TO GET MY MONEY BACK OR TO GET MY CAR FIXED. *JB
NHTSA ODI #10147389
14 miles · Jun 13, 2005
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
DT: BRAKES FAILED TWICE SINCE 2001. BRAKES WERE REPLACED IN 2001 AND 2002. KEPT REPAIRING THE VEHICLE. THE WATER PUMP/BATTERY, AND TIRES MALFUNCTIONED. ON JUNE 11 2005 WHILE DRIVING THE CAR STOPPED. THE CAR MADE A POPPING SOUND AND STARTED SMOKING. THERE WAS A WARNING, THE BATTERY LIGHT WAS ON. THE ENGINE LIGHTS CAME ON RIGHT B…
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DT: BRAKES FAILED TWICE SINCE 2001. BRAKES WERE REPLACED IN 2001 AND 2002. KEPT REPAIRING THE VEHICLE. THE WATER PUMP/BATTERY, AND TIRES MALFUNCTIONED. ON JUNE 11 2005 WHILE DRIVING THE CAR STOPPED. THE CAR MADE A POPPING SOUND AND STARTED SMOKING. THERE WAS A WARNING, THE BATTERY LIGHT WAS ON. THE ENGINE LIGHTS CAME ON RIGHT BEFORE. CAR DIDNT START BACK UP AFTER SEVERAL ATTEMPTS. CAR WAS TOWED TO HOME. DEALER REPORTED NO PROBLEM WITH THE VEHICLE. CAR WAS REGULARLY SERVICED.*AK
NHTSA ODI #10125065
8,001 miles · May 10, 2005
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
2001 FORD FOCUS EXPERIENCING PROBLEMS WITH THE FRONT BRAKES, FUEL PUMP, BATTERY, SWAY BARS AND TIRES. *MR THE CONSUMER REPLACED THE FRONT BRAKES FIVE TIMES, THE RADIATOR WENT OUT, THE THERMOSTAT AND SENSORS PERTAINING TO THE ENGINE LIGHT AD GONE OUT, THE FUEL PUMP AND THE BATTERY WENT OUT AND THE MECHANIC COULD NOT FIND THE PR…
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2001 FORD FOCUS EXPERIENCING PROBLEMS WITH THE FRONT BRAKES, FUEL PUMP, BATTERY, SWAY BARS AND TIRES. *MR THE CONSUMER REPLACED THE FRONT BRAKES FIVE TIMES, THE RADIATOR WENT OUT, THE THERMOSTAT AND SENSORS PERTAINING TO THE ENGINE LIGHT AD GONE OUT, THE FUEL PUMP AND THE BATTERY WENT OUT AND THE MECHANIC COULD NOT FIND THE PROBLEM. CURRENTLY THE STARTER SHOWED SIGNS OF GOING OUT AND THE VEHICLE NEEDED SWAY BARS AND 4 TIRES. *SC
NHTSA ODI #10121514
Mileage unknown · May 10, 2005
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
2001 FORD FOCUS IGNITION CYLINDER BROKE, PROBLEMS WITH THE TIRE EQUIPMENT, ENGINE LIGHT ILLUMINATED AND THE SWAY BAR BUSHING NEEDS TO BE REPLACED.*MR THE IGNITION CYLINDER HAD BEEN REPLACED THREE TIMES. THE STEEL BELTS WERE SHOWING THROUGH THE FRONT TIRES AT 54000 MILES. THE SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATED…
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2001 FORD FOCUS IGNITION CYLINDER BROKE, PROBLEMS WITH THE TIRE EQUIPMENT, ENGINE LIGHT ILLUMINATED AND THE SWAY BAR BUSHING NEEDS TO BE REPLACED.*MR THE IGNITION CYLINDER HAD BEEN REPLACED THREE TIMES. THE STEEL BELTS WERE SHOWING THROUGH THE FRONT TIRES AT 54000 MILES. THE SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATED WAS REPLACED THREE TIMES. THE FRONT BRAKES WERE REPLACED TWICE. THE BATTERY, RADIATOR, THERMOSTAT AND FUEL PUMP ALSO FAILED. *NM
NHTSA ODI #10121480
Mileage unknown · Feb 8, 2005
Tires
A GRINDING NOISE WAS COMING FROM REAR OF THE VEHICLE. DRIVER NOTICED THAT THE VEHICLE WOULD DRIVE ROUGHLY. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND REPLACED THE ALL FOUR TIRES. THEN, DRIVER INFORMED THE MECHANIC THAT THE PROBLEM STILL OCCURRED AND HAD NOT BEEN RESOLVED. *AK
NHTSA ODI #10111153
Mileage unknown · Jan 4, 2005
Service Brakes, HydraulicTires
WHILE DRIVING 75 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKES AND TIRES NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
NHTSA ODI #10106779
113,000 miles · Dec 9, 2004
Exterior LightingSteeringSuspension
I HAVE HAD MORE REPAIRS INCIDENCES WITH 2001 FORD FOCUS THAN IS NORMAL ON ANY CAR. IF MOST OF THE REPAIRS HAD BEEN IN THE FIRST 18 MONTHS I COULD HAVE EASILY DECLARED A LEMON. UNFORTUNATLEY THEY HAVE BEEN SINCE THAT TIME. MOST RECENTLY I HAVE HAD THE REAR WHEEL BEARINGS REPLACED FOR THE SECOND TIME ON A 3 YEAR OLD CAR AND AM …
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I HAVE HAD MORE REPAIRS INCIDENCES WITH 2001 FORD FOCUS THAN IS NORMAL ON ANY CAR. IF MOST OF THE REPAIRS HAD BEEN IN THE FIRST 18 MONTHS I COULD HAVE EASILY DECLARED A LEMON. UNFORTUNATLEY THEY HAVE BEEN SINCE THAT TIME. MOST RECENTLY I HAVE HAD THE REAR WHEEL BEARINGS REPLACED FOR THE SECOND TIME ON A 3 YEAR OLD CAR AND AM IN THE PROCESS OF HAVING THE STEERING COLUMN REPLACED FOR THE SECOND TIME. I WENT THROUGH OVER 3 FULL SETS OF TIRE IN LESS THAN A YEAR AND A HALF. AND LESS THAN A YEAR AGO I GOT PULLED OVER BY THE POLICE BECAUSE I HAD ABSOLUTELY NO LIGHTS IN THE BACK OF MY VEHICLE. FORD DEALER CHARGED ME TO REPLACE THE REAR LIGHT HOUSING AND SOME WIRE THAT HAD SHORTED OUT.*AK
NHTSA ODI #10102427
35,000 miles · Oct 18, 2004
Tires
I HAVE A 2001FORD FOCUS. MY DAUGHTER JUST HAD A BLOWOUT OF THE FRONT TIRE WHILE DRIVING OVER RAILROAD TRACKS IN DANBURY CT. THE TRACKS DO NOT STICK UP VERY MUCH. THIS IS THE 3RD BLOW ON THIS CAR. THE CAR ONLY HAS 35000 MILES ON IT. THE TIRES ARE FIRESTONE FIREHAWK GTA 02. I HAVE LOOKED ON THE INTERNET AND MANY OTHER PEOPLE …
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I HAVE A 2001FORD FOCUS. MY DAUGHTER JUST HAD A BLOWOUT OF THE FRONT TIRE WHILE DRIVING OVER RAILROAD TRACKS IN DANBURY CT. THE TRACKS DO NOT STICK UP VERY MUCH. THIS IS THE 3RD BLOW ON THIS CAR. THE CAR ONLY HAS 35000 MILES ON IT. THE TIRES ARE FIRESTONE FIREHAWK GTA 02. I HAVE LOOKED ON THE INTERNET AND MANY OTHER PEOPLE WITH THE FORD FOCUS HAVE THIS PROBLEM. THEY ALSO CLAIM THEY ARE AN ALL SEASON TIRE AND IF YOU LOOK ON TIRERACK.COM EVERYBODY SAYS THEY ARE TERRIBLE IN THE RAIN AND SNOW. THEY ARE THE LOWEST RATED TIRE ON THE SITE IN THEIR RELATIVE CATAGORY. MY BROTHER TALKED TO FIRESTONE WHEN THE FIRST TIRE BLEW OUT AND THEY SAID THEY WOULD ONLY PRORATE THE TIRE. THEY DIDN'T FEEL THE TIRE WAS DEFECTIVE. WE ENDED UP GETTING 2 DIFFERENT BRAND TIRES AND THOSE ARE FINE. I NOW WILL GO AND PURCHASE 2 MORE, I WILL NOT WAIT FOR THE 4TH TIRE TO BLOW OUT! THEY STILL HAVE PLENTY OF TREAD ON THEM SO ITS A SHAME, BUT I FEEL THESE TIRES DEFINITELY HAVE A MANUFACTURING DEFECT. *AK
NHTSA ODI #10095955
Mileage unknown · Jul 21, 2004
Tires
THE FIRESTONE FIREHAWK GTA-02 ORIGINAL TIRES THAT CAME WITH MY 2001 FORD FOCUS ZX3 HAVE A DEFECT IN THE SIDEWALL. MULTIPLE LARGE BUBBLES AND SMALL SEPARATIONS IN THE RUBBER OF THE SIDEWALL ARE OBVIOUSLY APPARENT. THIS COULD RESULT IN A VIOLENT TIRE MALFUNCTION ESPECIALLY IF TRAVELING AT INTERSTATE SPEEDS. I CONTACTED A FIREST…
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THE FIRESTONE FIREHAWK GTA-02 ORIGINAL TIRES THAT CAME WITH MY 2001 FORD FOCUS ZX3 HAVE A DEFECT IN THE SIDEWALL. MULTIPLE LARGE BUBBLES AND SMALL SEPARATIONS IN THE RUBBER OF THE SIDEWALL ARE OBVIOUSLY APPARENT. THIS COULD RESULT IN A VIOLENT TIRE MALFUNCTION ESPECIALLY IF TRAVELING AT INTERSTATE SPEEDS. I CONTACTED A FIRESTONE DEALER AND WAS TOLD BECAUSE THERE IS NO TIRE RECALL AT THIS TIME, I WOULD HAVE TO PAY FULL PRICE FOR NEW TIRES FOR THE SAME TIRE MADE BY FIRESTONE WHICH WILL PROBABLY MALFUNCTION ALSO. THESE TIRES ARE DANGEROUS AND THERE SHOULD BE A RECALL. *LA
NHTSA ODI #10082402
25,000 miles · Apr 30, 2004
Tires
(1) DRIVING ALONG I-80 IN ILLINOIS BETWEEN THE IOWA BORDER AND PERU, ILLINOIS. (2) REAR PASSENGER SIDE TIRE BLEW OUT. IT WAS COMPLETELY SHREDDED. (3) THE TIRE (FIRESTONE FIREHAWK) WAS REPLACED. *LA
NHTSA ODI #10068095
Official recalls
7Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Mar 28, 2001
PM CERTAIN SEDANS AND WAGONS, THE SEAT BACK RECLINER HANDLE SPRING COULD HAVE BEEN DAMAGED DURING AN IN-PROCESS TEST AND THE OCCUPANT MAY NOTICE A CHUCKING, OR PERCEIVED LOOSENESS OF THE FRONT SEAT BACK, OR THE SEAT BACK COULD UNEXPECTEDLY RECLINE.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE SEAT BACK RECLINER HANDLE SPRING FOR THE DRIVER AND FRONT PASSENGER SEATS. OWNER NOTIFICATION BEGAN APRIL 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
9AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.