NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
60 reportsClear category filterMileage unknown · Oct 8, 2003
Engine And Engine CoolingStructure
FORD FOCUS 2001, EXCESSIVE ROCKING OF THE ENGINE, REPLACED MOTOR MOUNT. *BF WHEN THE CONSUMER WENT TO THE DEALER THE THIRD TIME, NEW BUSHINGS WERE PUT ON THE FRONT OF THE VEHICLE. WHEN THE CONSUMER APPLIED THE BRAKE AT A VERY LOW SPEED, THE WHEEL VIBRATED AND THE BODY OF THE VEHICLE APPEARED TO STOP AT A SLIGHTLY SLOWER SP…
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FORD FOCUS 2001, EXCESSIVE ROCKING OF THE ENGINE, REPLACED MOTOR MOUNT. *BF WHEN THE CONSUMER WENT TO THE DEALER THE THIRD TIME, NEW BUSHINGS WERE PUT ON THE FRONT OF THE VEHICLE. WHEN THE CONSUMER APPLIED THE BRAKE AT A VERY LOW SPEED, THE WHEEL VIBRATED AND THE BODY OF THE VEHICLE APPEARED TO STOP AT A SLIGHTLY SLOWER SPEED THAN THE WHEEL AND THERE WAS A JERKING A REACTION. THE MECHANIC BELIEVED THERE WAS A PROBLEM WITH THE REAR CENTER MOTOR MOUNT AND THE LACK OF AN A FRAME BRACE, WHICH WAS CAUSING THE PROBLEMS WITH THE WHEELS. *JB
NHTSA ODI #10117028
Mileage unknown · Aug 13, 2003
Engine And Engine CoolingFuel System, GasolinePower Train
2001 FORD FOCUS DISPLAYING PROBLEMS WITH TRANSMISSION DUE TO SEVERAL LEAKS, CRUISE CONTROL, AND TRUNK OF VEHICLE. *MR WATER LEAKED ONTO THE FLOORBOARD OF THE TRUNK WHICH WAS ONLY ADJUSTED(PROBLEM REPEATED), THE CRUISE CONTROL WORKED INTERMITTENTLY(NEW SWITCH WAS ORDERED, THE DRIVERS SIDE WINDOW SQUEAKED AND WAS FIXED, THE TR…
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2001 FORD FOCUS DISPLAYING PROBLEMS WITH TRANSMISSION DUE TO SEVERAL LEAKS, CRUISE CONTROL, AND TRUNK OF VEHICLE. *MR WATER LEAKED ONTO THE FLOORBOARD OF THE TRUNK WHICH WAS ONLY ADJUSTED(PROBLEM REPEATED), THE CRUISE CONTROL WORKED INTERMITTENTLY(NEW SWITCH WAS ORDERED, THE DRIVERS SIDE WINDOW SQUEAKED AND WAS FIXED, THE TRANSMISSION LEAKED AND WAS REPLACED BUT THE SERVICE DEALER WAS UNABLE TO DETERMINE THE CAUSE, WATER LEAKED IN THE FRONT PASSENGER SIDE (PROBLEM REPEATED) THEN THE R & L COWL GRID WAS REPLACED TO REMEDY THE PROBLEM BUT DIDN'T, COOLANT LEAKED FROM THE UPPER RADIATOR AND THE HOSE CLAMP WAS REPLACED, THE TRUNK DID NOT SHUT PROPERLY AND THE LATCH WAS REPLACED BUT DID NOT FIX THE PROBLEM, THE VEHICLE WAS TAKEN IN DUE TO THE PARTS BEING RECALLED, THE REAL WHEEL BEARINGS WERE REPLACED, THE SECOND RECALLED PART WAS THE PINCH BOLT TORQUE AND BATTERY CABLE ROUTING WHICH WAS REPLACED, AND THE MECHANICS FOUND THAT THE BRAKES HAD WORN OUT IN THE FRONT AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN IN FOR WARRANTY REPAIRS ON 10 SEPARATE OCCASIONS AND SIX ATTEMPT FOR THE LEAKS, THE PROBLEM IN THE FRONT OF THE VEHICLE PERSISTED. IN ADDITION, THE ENTIRE TRANSMISSION HAD TO BE REPLACED BECAUSE OF SEVERAL LEAKS, SEVERAL CIRCUIT AND SWITCHES HAVE BROKEN DOWN ON THE CRUISE CONTROL. THE CONSUMER WAS ALSO CONCERNED WITH THE GAS MILEAGE WHICH HAD CONSISTENTLY FALLEN AND DID NOT ACT AS THE PROMOTED DEALERS STICKER. THE CONSUMER REQUESTED A FULL REFUND FOR THE PURCHASE PRICE. *SCC *JB
NHTSA ODI #10034015
12,032 miles · Jul 21, 2003
Structure
EXCESSIVE DUST AND DIRT ENTERING CAR. BELIEVED TO BE COMING IN THROUGH THE REAR DOORS. HAVE HAD THE CAR AT THE DEALERSHIP 5 OR MORE TIMES FOR REPAIRS FOR THE EXCESSIVE DUST PROBLEM. DEALERSHIP HAS FAILED TO FIX THE PROBLEM... CAR IS NOW JUST ABOVE MILES FOR WARRANTY COVERAGE AND FORD WILL NOT RESPOND TO PHONE CALLS. THERE…
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EXCESSIVE DUST AND DIRT ENTERING CAR. BELIEVED TO BE COMING IN THROUGH THE REAR DOORS. HAVE HAD THE CAR AT THE DEALERSHIP 5 OR MORE TIMES FOR REPAIRS FOR THE EXCESSIVE DUST PROBLEM. DEALERSHIP HAS FAILED TO FIX THE PROBLEM... CAR IS NOW JUST ABOVE MILES FOR WARRANTY COVERAGE AND FORD WILL NOT RESPOND TO PHONE CALLS. THERE IS A SERIOUS DEFECT IN THE STRUCTURE CAUSING INSIDE OF REAR DOORS TO BE COVERED IN DUST AND AS DRIVING CAR DUST LEAKS INTO CAR CREATING A CIRCULATING CLOUD OF DUST FLOATING INSIDE THE CAR. DAUGHTER HAS ALLERGIES AND CAUSING MAJOR PROBLEM. HARD TO EVEN BREATH WHILE DRIVING CAR DOWN 1 MILE OF GRAVEL ROAD. DEALERSHIP SAYS THEY HAVE DONE ALL THEY CAN AND FORD IS REFUSING TO EVEN LOOK AT THE PROBLEM BEING THAT THE CAR IS NOW OUT OF WARRANTY. PROBLEM FIRST BEGAIN SHORTLY AFTER PURCHASE. DUST CONTINUED TO WORSEN SO REPORTED TO DEALERSHIP MAY 2002. DEALERSHIP HAS WORKED ON VEHICLE 5 TIMES SINCE MAY 2002. DUST CONTINUES TO WORSEN. FORD REFUSING TO HELP. CANNOT KEEP ANYTHING IN CAR OR WILL BE LAYERED IN DUST. REAR DOORS BECOMING IMPOSSIBLE TO OPEN UNLESS OILED AT LEAST ONCE A WEEK... MUST CLEAN CAR (DUST INTERIOR) AT LEAST ONCE A WEEK IF NOT MORE OFTEN DUE TO SO MUCH DUST LAYERING INSIDE OF DOORS, SEATS ARE FULL OF DUST.*AK
NHTSA ODI #10028727
Mileage unknown · Jul 18, 2003
Structure
THE LEFT SIDE BUMPER PLASTIC RATTLED AND THE TAIL PIPE HIT THE BUMPER WHICH MADE A RATTLE NOISE. THE DEALER PLACED A RUBBER SPACER BETWEEN THE BUMPER AND THE BODY, THE BUMPER WAS NOW LOWER AND HITTING THE TAIL PIPE EVEN MORE BECAUSE OF THE RUBBER SPACER, WHICH WAS FALLING OUT. THE SCREWS WHICH HELD THE BUMPER AND BODY TOGETHER…
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THE LEFT SIDE BUMPER PLASTIC RATTLED AND THE TAIL PIPE HIT THE BUMPER WHICH MADE A RATTLE NOISE. THE DEALER PLACED A RUBBER SPACER BETWEEN THE BUMPER AND THE BODY, THE BUMPER WAS NOW LOWER AND HITTING THE TAIL PIPE EVEN MORE BECAUSE OF THE RUBBER SPACER, WHICH WAS FALLING OUT. THE SCREWS WHICH HELD THE BUMPER AND BODY TOGETHER WERE VISIBILE. FINALLY THE CONSUMER WAS TOLD IT WAS THE DESIGN OF THE VEHICLE AND THE PROBLEM COULD NOT BE CORRECTED. *SCC *JB
NHTSA ODI #10024228
Mileage unknown · Jun 12, 2003
Structure
OUTSIDE HANDLE ON DRIVER'S SIDE FELL OFF WITHOUT PRIOR WARNING. WHEN SHE WENT TO OPEN THE DOOR FOR ACCESS. *AK
NHTSA ODI #10023986
Mileage unknown · May 2, 2003
Structure
FRONT PASSENGER FLOOR FILLS WITH WATER WHEN IT RAINS. *TT
NHTSA ODI #10016940
1,000 miles · Apr 9, 2003
Electrical SystemEquipmentLatches/locks/linkages
THE DRIVER SIDE FRONT TIRE HAD BLOWN OUT. THE PASSENGER SIDE TIRE WAS FOUND WORN ON THE INSIDE ALONG WITH AN EXPOSED WIRE. (THESE TWO TIRES WERE NOT OF THE SAME MANUFACTURER) OTHER PROBLEM WERE AS FOLLOWED: THE BUTTON ON THE CASSETTE PLAYER HAD BROKEN, THE ADJUSTER BUTTON FOR THE SIDE VIEW MIRROR ON THE PASSENGER SIDE HAD PO…
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THE DRIVER SIDE FRONT TIRE HAD BLOWN OUT. THE PASSENGER SIDE TIRE WAS FOUND WORN ON THE INSIDE ALONG WITH AN EXPOSED WIRE. (THESE TWO TIRES WERE NOT OF THE SAME MANUFACTURER) OTHER PROBLEM WERE AS FOLLOWED: THE BUTTON ON THE CASSETTE PLAYER HAD BROKEN, THE ADJUSTER BUTTON FOR THE SIDE VIEW MIRROR ON THE PASSENGER SIDE HAD POPPED OFF, WHILE DRIVING THE OVER DRIVE LIGHT FLASHED AND THE VEHICLE JUMPED IN/OUT OF OVER DRIVE (TRANSMISSION PROBLEM-PER MECHANIC), THE BATTERY LIGHT CAME ON, THERE WERE NO FUSES IN THE WIRES UNDER THE PASSENGER SEAT, TRUNK LOCK POPPED OFF, A/C BUTTON LIGHT ON THE DASH CAME ON WHEN THE HEAT WAS ON, THE BRAKES SQUEALED(SINCE PURCHASE), THERE WAS A BLIND SPOT ON THE PASSENGER SIDE MIRROR, AND WHEN THE HEADLIGHTS WERE ON, THE DRIVER WAS UNABLE TO SEE OTHER VEHICLE'S DUE TO THE SEATS BEING TOO HIGH. MR SCC *JB
NHTSA ODI #10014888
Mileage unknown · Mar 18, 2003
Engine And Engine CoolingFuel System, GasolinePower Train
THE ENGINE MISSED USUALLY MILDLY, BUT SOMETIMES VIOLENTLY AS TO SHAKE VEHICLE AND SOMETIMES STALL, ALSO THE VEHICLE EXPERIENCED A RAW GAS SMELL, SUSPENSION, BRAKE,TRANSMISSION AND TIRE PROBLEMS.*AK. CONSUMER ALSO NOTED THE REAR HATCH POPPED OPEN BY ITSELF.*JB
NHTSA ODI #10009623
Mileage unknown · Nov 23, 2002
Structure
TIRED OF HAVING TO BRING CAR IN FOR REPEAT BREAK DOWNS. DT
NHTSA ODI #770054
Mileage unknown · Aug 26, 2002
Structure
BOUGHT THE CAR FROM KARLSON MOTORS IN KETCHIKAN AK WHERE WE RESIDE AT. ON JUNE 7, 2002 NEEDED TO TAKE THE CAR TO THE DEALERSHIP FOR A WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. ON JULY 8, 2002 HAD TO TAKE THE CAR BACK TO THE DEALERSHIP FOR ANOTHER WATER LEAK IN THE TRUNK. ON AUGUS 9, 2002 HAD TO TAKE THE CAR BAC…
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BOUGHT THE CAR FROM KARLSON MOTORS IN KETCHIKAN AK WHERE WE RESIDE AT. ON JUNE 7, 2002 NEEDED TO TAKE THE CAR TO THE DEALERSHIP FOR A WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. ON JULY 8, 2002 HAD TO TAKE THE CAR BACK TO THE DEALERSHIP FOR ANOTHER WATER LEAK IN THE TRUNK. ON AUGUS 9, 2002 HAD TO TAKE THE CAR BACK TO THE DEALERSHIP FOR ANOTHER WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. ON AUGUST 22, 2002 CALLED THE DEALERSHIP FOR YET ANOTHER WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. HOWEVER THE SERVICE DEPARTMENT WAS NOT ABLE TO GET THE CAR INTO THE REPAIR SHOP UNTIL AUGUST 27, 2002. WE HAVE HAD RAIN NOW FOR 5 CONSECTIVE DAYS. THE WATER IS THICK AND SMELLS REALLY BAD INSIDE THE CAR. NOW I WANT TO KNOW WHAT IS THE WATER DAMAGE TO MY CARPET AND UNDER THE CARPET. I HAVE REQUESTED FOR A DIFFERENT VEHICLE PREFERBLY ONE THAT DOESNT LEAK WATER. I LIVE IN KETCHIKAN AK WHERE IT IS A RAIN FOREST. IT RAINS OVER 200 INCHES A YEAR. I ALSO HAVE ASTHMA AND ALLERGIES, MOLD AND MILDEW ARE NOT KIND TO MY BODY. I NEEDED TO DO A BREATHING TREATMENT TO ASSIT WITH MY ASTHMA SO THAT I CAN BREATHE MORE EASLIY. I HAVE CALLED AND TALKED TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THAT THEY CAN DO EXCEPT KEEP FIXING MY CAR. I CALLED THE HEADQUARTERS OF FORD AND THAT WAS THE SAME COMMENT. I DONT FEEL THAT THEY ARE TREATING THIS PROPERLY. THE CAR WAS CLOSE TO $16,000. I DONT FEEL THAT I SHOULD HAVE TO KEEP TAKING IT TO THE DEALERSHIP TO KEEP GETTING IT FIXED. FOR THE PRICE OF THE CAR IT SHOULDNT HAVE ANY PROBLEMS IN THE FIRST PLACE. I FEEL THAT I HAVE BOUGHT A LEMON AND NO ONE IN THE FORD COMPANY WANTS TO LISTEN. I AM HOPING THAT THIS GOES IN THE CORRECT HANDS AND SOMETHING CAN BE DONE ABOUT THIS.
NHTSA ODI #766259
Official recalls
7Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Mar 28, 2001
PM CERTAIN SEDANS AND WAGONS, THE SEAT BACK RECLINER HANDLE SPRING COULD HAVE BEEN DAMAGED DURING AN IN-PROCESS TEST AND THE OCCUPANT MAY NOTICE A CHUCKING, OR PERCEIVED LOOSENESS OF THE FRONT SEAT BACK, OR THE SEAT BACK COULD UNEXPECTEDLY RECLINE.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE SEAT BACK RECLINER HANDLE SPRING FOR THE DRIVER AND FRONT PASSENGER SEATS. OWNER NOTIFICATION BEGAN APRIL 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
9AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.
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