2009 Ford Flex

I HAVE A 2009 FORD FLEX WITH 41,000 MILES. THE REAR BRAKES COMPLETELY WORE OUT WITH OVER 50% LIFE LEFT ON THE FRONT. THIS IS IMPOSSIBLE UNLESS THERE WAS A PROBLEM WITH THE BRAKES HANGING UP WHEN SOLD. THE SERVICE CHARGE WAS $511.34. THE BRAKES WERE REPAIRED. FORTUNATELY THE FAILURE OF THE REAR BRAKES DID NOT RESULT IN ANY CONSEQUENTIAL DAMAGE. *TR

1. RECURRING BRAEK NOISE, BRAKES, ROTORS AND BRACKETS REPLACED REPEATEDLY. HAS HAPPENED 4 TIMES OVER 8 MONTHS. ABS SYSTEM ALSO REPLACED. 2. VEHICLE STOPPED IN THE MIDDLE OF THE ROAD WITHOUT PRESSING ON BRAKES - VEHICLE WAS STILL RUNNING AND WOULD NOT MOVE. EVENTUALLY (30 TO 90 SECONDS) THE VEHICLE WAS ABLE TO BE MOVED. DEALERSHIP KEPT VEHICLE TO TRY TO IDENTIFY ISSUE (APPARENTLY NOT FIRST FLEX THIS OCCURED WITH) AND RETURNED VEHICLE WITH NO REPAIRS OTHER THEN TO REPLACE THE ABS. THEY SAID THERE WAS NOT ISSUE AND IT WAS LIKELY A ONE TIME OCCURANCE. WHEN ASKED DEALERSHIP TO LOOK AT THE TRANSMISSION AND THE CHAIN IN THE T-CASING (WAS TOLD IF THE CHAIN SEIZED IT WOULD CREATE THE REACTION THAT HAPPENED) I WAS TOLD THEY WOULD NOT AS IT WAS TIMELY, EXPENSIVE AND UNWARRANTED. 3. THE ELECTRONICS ON THE VEHICLE TEND TO START/COME ON WHNEVER THEY CHOOSE WITH NOT ASSISTANCE. THE ENTERTAINMENT SYSTEM/ELECTRONICS HAS BEEN MALFUNCTIONING REPEATEDLY SINCE THE NEXT TO LAST VISIT TO THE DEALERSHIP WHEN THE ABS WAS REPLACED IN AUGUST. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN SOMETHING BROKE OFF OF THE VEHICLE UNDER THE RIGHT REAR WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE REAR SUB FRAME WAS BROKEN AND WILL BE REPLACED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WOULD BE REPAIRED PER THE WARRANTY. THE FAILURE MILEAGE WAS 24,000. UPDATED 02/11/11 *BF THE TIE ROD WAS ALSO REPLACED. UPDATED 05/06/11

GENERALLY OCCURS WHEN RESTARTING CAR ABOUT 15 -30 MINUTES AFTER DRIVING FOR AT LEAST 20 MINS WITH AC ON HIGH. ENGINE WILL REV UP AND DOWN ON RESTART, AND RPM AND SPEEDOMETER NEEDLES SWEEP BACK AND FORTH (READING OVER 100 MPH ON OCCASION) FOR ABOUT 10 SECONDS WHILE CAR IS STILL IN PARK. CAR DOES NOT MOVE, THOUGH DID NOTICE ODOMETER SKIP UP ONCE. REVVING AND NEEDLE SWEEPING EITHER STOP ON OWN, OR WHEN PUT INTO REVERSE WITH FOOT ON BRAKE. DEALERSHIP FOUND NO ERRORS ON CAR COMPUTER, AND WAS UNABLE TO DUPLICATE, BUT WAS SHOWN WHEN CAR WAS DROPPED OFF. DEALERSHIP WANTS TO USE FLIGHT RECORDER BUT FLIGHT RECORDER NEEDED TO BE FIXED/SENT BACK. BEEN TRYING TO GET ANSWER FOR OVER A MONTH NOW. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN OIL LEAK ON THE REAR OF THE ENGINE. THE ENGINE WAS REMOVED AND THE LEAK WAS REPAIRED BY THE DEALERSHIP. THE AIR CYLINDER THAT LIFTED THE THIRD ROW SEATS WAS DEFECTIVE AND HAD TO BE REPLACED. THE REAR HATCH OPENED ON ITS OWN FIVE TIMES; THE DEALER REALIGNED THE DOOR TO REMEDY THE PROBLEM. THE REAR MAIN OIL SEAL FAILED SO IT WAS ALSO REPLACED AT THE DEALERSHIP. THE BRAKES FAILED TO STOP THE VEHICLE EFFECTIVELY. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY STATED THAT THE VEHICLE WAS FINE. THE BATTERY WAS DEFECTIVE AND WAS REPLACED. THE TRANSMISSION EXCESSIVELY SHIFTED INTO GEAR WHEN DOWN SHIFTING, CAUSING THE VEHICLE TO JERK AND SHAKE. THE DEALER STATED THAT THEY COULD NOT FIND A PROBLEM WHEN THEY INSPECTED THE VEHICLE. THE ENGINE MADE A POPPING NOISE WHEN HE ACCELERATED FROM A STOP. THE DOOR MOLDING AND WINDOW MOLDING SILLS BECAME WARPED. LASTLY, ONE OF THE TIRES (THE CONTACT COULD NOT RECALL WHICH ONE) BLEW AND THE SIDEWALL SEPARATED; HE REPLACED THE TIRE AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT ONCE THE VEHICLE LEFT THE MANUFACTURING PLANT, IT WAS THE DEALERSHIP RESPONSIBILITY AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 15,283. THE FAILURE MILEAGE WAS 7,526. THE BATTERY HAD TO REPLACED. UPDATED 12/30/10*JB