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2009 Ford Flex

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Ford Flex do not stand out strongly from the model-year median of 139.

About this comparison →
181Owner complaints

Model-year median: 139

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
181
2009139
2010144
201164
2012
Compare all Flex years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine
36Electrical System
32Power Train
23Steering
18Engine And Engine Cooling
17
All reported categories
Unknown Or Other
17Service Brakes, Hydraulic
16Fuel/propulsion System
15Service Brakes
14Structure
12Electronic Stability Control (esc)
10Suspension
9Vehicle Speed Control
8Air Bags
6Seats
5Wheels
5Fuel System, Gasoline
4Seat Belts
4Tires
4Visibility
4Equipment
3Visibility/wiper
3Latches/locks/linkages
2Traction Control System
2Parking Brake
1Service Brakes, Air
1Service Brakes, Electric
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

150 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports5 injury reports

Service Brakes, Electric complaints

1 reports
Clear category filter
25,000 miles · Oct 24, 2010
Electrical SystemService Brakes, Electric

1. RECURRING BRAEK NOISE, BRAKES, ROTORS AND BRACKETS REPLACED REPEATEDLY. HAS HAPPENED 4 TIMES OVER 8 MONTHS. ABS SYSTEM ALSO REPLACED. 2. VEHICLE STOPPED IN THE MIDDLE OF THE ROAD WITHOUT PRESSING ON BRAKES - VEHICLE WAS STILL RUNNING AND WOULD NOT MOVE. EVENTUALLY (30 TO 90 SECONDS) THE VEHICLE WAS ABLE TO BE MOVED. DEALERSH…

Read full complaint

1. RECURRING BRAEK NOISE, BRAKES, ROTORS AND BRACKETS REPLACED REPEATEDLY. HAS HAPPENED 4 TIMES OVER 8 MONTHS. ABS SYSTEM ALSO REPLACED. 2. VEHICLE STOPPED IN THE MIDDLE OF THE ROAD WITHOUT PRESSING ON BRAKES - VEHICLE WAS STILL RUNNING AND WOULD NOT MOVE. EVENTUALLY (30 TO 90 SECONDS) THE VEHICLE WAS ABLE TO BE MOVED. DEALERSHIP KEPT VEHICLE TO TRY TO IDENTIFY ISSUE (APPARENTLY NOT FIRST FLEX THIS OCCURED WITH) AND RETURNED VEHICLE WITH NO REPAIRS OTHER THEN TO REPLACE THE ABS. THEY SAID THERE WAS NOT ISSUE AND IT WAS LIKELY A ONE TIME OCCURANCE. WHEN ASKED DEALERSHIP TO LOOK AT THE TRANSMISSION AND THE CHAIN IN THE T-CASING (WAS TOLD IF THE CHAIN SEIZED IT WOULD CREATE THE REACTION THAT HAPPENED) I WAS TOLD THEY WOULD NOT AS IT WAS TIMELY, EXPENSIVE AND UNWARRANTED. 3. THE ELECTRONICS ON THE VEHICLE TEND TO START/COME ON WHNEVER THEY CHOOSE WITH NOT ASSISTANCE. THE ENTERTAINMENT SYSTEM/ELECTRONICS HAS BEEN MALFUNCTIONING REPEATEDLY SINCE THE NEXT TO LAST VISIT TO THE DEALERSHIP WHEN THE ABS WAS REPLACED IN AUGUST. *TR

NHTSA ODI #10362097

Official recalls

1

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.