← New search

2009 Ford Flex

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Ford Flex do not stand out strongly from the model-year median of 139.

About this comparison →

When problems were reported

Mileage at the reported incident

150 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports5 injury reports

Electrical System complaints

32 reports
Clear category filter
38,000 miles · Aug 2, 2011
Electrical System

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE TIRE MONITOR DEFAULT WARNING LIGHT ILLUMINATED. EVERY ELECTRICAL FEATURE FAILED INCLUDING THE HEADLIGHTS, DEFROSTER AND ANTI SKID ACTIVATOR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE TH…

Read full complaint

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE TIRE MONITOR DEFAULT WARNING LIGHT ILLUMINATED. EVERY ELECTRICAL FEATURE FAILED INCLUDING THE HEADLIGHTS, DEFROSTER AND ANTI SKID ACTIVATOR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN REPLACED THE BATTERY, THE WIRING CONNECTED TO THE BRAKE PEDAL AND THE WIRING CONNECTED TO THE REMOTE STARTED YET, THE FAILURE PERSISTED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ODI #10416632

16,225 miles · Jan 12, 2011
Electrical System

2009 FORD FLEX WILL NOT START. WARNING ABOUT LOW FUEL, CHECK AWD WITH 3/4 FULL TANK OF GAS. *TR

NHTSA ODI #10376391

16,209 miles · Dec 30, 2010
Electrical System

ENGINE STALL AT SPEED. MERGING ON TO FREEWAY AT 50+ MPH, ENGINE CUT OFF, NO POWER. ASSIST BRAKES AND STEERING DISABLED. SAFETY ISSUE. WAS NOT ABLE TO RESTART VEHICLE IMMEDIATELY. WAITED 10 MINUTES AND CAR WAS ABLE TO RESTART. CAR WAS TOWED TO DEALERSHIP FOR DIAGNOSIS. *TR

NHTSA ODI #10373564

25,000 miles · Oct 24, 2010
Electrical SystemService Brakes, Electric

1. RECURRING BRAEK NOISE, BRAKES, ROTORS AND BRACKETS REPLACED REPEATEDLY. HAS HAPPENED 4 TIMES OVER 8 MONTHS. ABS SYSTEM ALSO REPLACED. 2. VEHICLE STOPPED IN THE MIDDLE OF THE ROAD WITHOUT PRESSING ON BRAKES - VEHICLE WAS STILL RUNNING AND WOULD NOT MOVE. EVENTUALLY (30 TO 90 SECONDS) THE VEHICLE WAS ABLE TO BE MOVED. DEALERSH…

Read full complaint

1. RECURRING BRAEK NOISE, BRAKES, ROTORS AND BRACKETS REPLACED REPEATEDLY. HAS HAPPENED 4 TIMES OVER 8 MONTHS. ABS SYSTEM ALSO REPLACED. 2. VEHICLE STOPPED IN THE MIDDLE OF THE ROAD WITHOUT PRESSING ON BRAKES - VEHICLE WAS STILL RUNNING AND WOULD NOT MOVE. EVENTUALLY (30 TO 90 SECONDS) THE VEHICLE WAS ABLE TO BE MOVED. DEALERSHIP KEPT VEHICLE TO TRY TO IDENTIFY ISSUE (APPARENTLY NOT FIRST FLEX THIS OCCURED WITH) AND RETURNED VEHICLE WITH NO REPAIRS OTHER THEN TO REPLACE THE ABS. THEY SAID THERE WAS NOT ISSUE AND IT WAS LIKELY A ONE TIME OCCURANCE. WHEN ASKED DEALERSHIP TO LOOK AT THE TRANSMISSION AND THE CHAIN IN THE T-CASING (WAS TOLD IF THE CHAIN SEIZED IT WOULD CREATE THE REACTION THAT HAPPENED) I WAS TOLD THEY WOULD NOT AS IT WAS TIMELY, EXPENSIVE AND UNWARRANTED. 3. THE ELECTRONICS ON THE VEHICLE TEND TO START/COME ON WHNEVER THEY CHOOSE WITH NOT ASSISTANCE. THE ENTERTAINMENT SYSTEM/ELECTRONICS HAS BEEN MALFUNCTIONING REPEATEDLY SINCE THE NEXT TO LAST VISIT TO THE DEALERSHIP WHEN THE ABS WAS REPLACED IN AUGUST. *TR

NHTSA ODI #10362097

24,000 miles · Oct 20, 2010
Electrical System

09 FORD FLEX. COMING UP ON A TURN AND MY CAR SHUTS OFF. I ROLLED TO THE CORNER PUT IT IN PARK AND RESTARTED THE CAR. THIS IS THE SECOND TIME SINCE I'VE HAD THE THIS CAR THAT IT SHUT OFF. THANK GOODNESS NO ONE IS HURT. MY CAR IS AT THE DEALERSHIP AS I TYPE. *TR

NHTSA ODI #10361416

27,000 miles · Oct 4, 2010
Electrical System

GENERALLY OCCURS WHEN RESTARTING CAR ABOUT 15 -30 MINUTES AFTER DRIVING FOR AT LEAST 20 MINS WITH AC ON HIGH. ENGINE WILL REV UP AND DOWN ON RESTART, AND RPM AND SPEEDOMETER NEEDLES SWEEP BACK AND FORTH (READING OVER 100 MPH ON OCCASION) FOR ABOUT 10 SECONDS WHILE CAR IS STILL IN PARK. CAR DOES NOT MOVE, THOUGH DID NOTICE ODOM…

Read full complaint

GENERALLY OCCURS WHEN RESTARTING CAR ABOUT 15 -30 MINUTES AFTER DRIVING FOR AT LEAST 20 MINS WITH AC ON HIGH. ENGINE WILL REV UP AND DOWN ON RESTART, AND RPM AND SPEEDOMETER NEEDLES SWEEP BACK AND FORTH (READING OVER 100 MPH ON OCCASION) FOR ABOUT 10 SECONDS WHILE CAR IS STILL IN PARK. CAR DOES NOT MOVE, THOUGH DID NOTICE ODOMETER SKIP UP ONCE. REVVING AND NEEDLE SWEEPING EITHER STOP ON OWN, OR WHEN PUT INTO REVERSE WITH FOOT ON BRAKE. DEALERSHIP FOUND NO ERRORS ON CAR COMPUTER, AND WAS UNABLE TO DUPLICATE, BUT WAS SHOWN WHEN CAR WAS DROPPED OFF. DEALERSHIP WANTS TO USE FLIGHT RECORDER BUT FLIGHT RECORDER NEEDED TO BE FIXED/SENT BACK. BEEN TRYING TO GET ANSWER FOR OVER A MONTH NOW. *TR

NHTSA ODI #10359133

7,526 miles · Sep 16, 2010
Electrical SystemEngine And Engine CoolingLatches/locks/linkages

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN OIL LEAK ON THE REAR OF THE ENGINE. THE ENGINE WAS REMOVED AND THE LEAK WAS REPAIRED BY THE DEALERSHIP. THE AIR CYLINDER THAT LIFTED THE THIRD ROW SEATS WAS DEFECTIVE AND HAD TO BE REPLACED. THE REAR HATCH OPENED ON ITS OWN FIVE TIMES; THE DEALER REALIGNE…

Read full complaint

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN OIL LEAK ON THE REAR OF THE ENGINE. THE ENGINE WAS REMOVED AND THE LEAK WAS REPAIRED BY THE DEALERSHIP. THE AIR CYLINDER THAT LIFTED THE THIRD ROW SEATS WAS DEFECTIVE AND HAD TO BE REPLACED. THE REAR HATCH OPENED ON ITS OWN FIVE TIMES; THE DEALER REALIGNED THE DOOR TO REMEDY THE PROBLEM. THE REAR MAIN OIL SEAL FAILED SO IT WAS ALSO REPLACED AT THE DEALERSHIP. THE BRAKES FAILED TO STOP THE VEHICLE EFFECTIVELY. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY STATED THAT THE VEHICLE WAS FINE. THE BATTERY WAS DEFECTIVE AND WAS REPLACED. THE TRANSMISSION EXCESSIVELY SHIFTED INTO GEAR WHEN DOWN SHIFTING, CAUSING THE VEHICLE TO JERK AND SHAKE. THE DEALER STATED THAT THEY COULD NOT FIND A PROBLEM WHEN THEY INSPECTED THE VEHICLE. THE ENGINE MADE A POPPING NOISE WHEN HE ACCELERATED FROM A STOP. THE DOOR MOLDING AND WINDOW MOLDING SILLS BECAME WARPED. LASTLY, ONE OF THE TIRES (THE CONTACT COULD NOT RECALL WHICH ONE) BLEW AND THE SIDEWALL SEPARATED; HE REPLACED THE TIRE AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT ONCE THE VEHICLE LEFT THE MANUFACTURING PLANT, IT WAS THE DEALERSHIP RESPONSIBILITY AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 15,283. THE FAILURE MILEAGE WAS 7,526. THE BATTERY HAD TO REPLACED. UPDATED 12/30/10*JB

NHTSA ODI #10355925

10,000 miles · Jul 27, 2010
Electrical SystemFuel System, Gasoline

THE CHECK ENGINE LIGHT HAS COME ON 4 TIMES IN THE PAST YEAR. THE ERROR CODE RELATES TO THE CAPLESS FUEL SYSTEM. THE DEALER HAS RESET THE CODE AND REPLACED A FUELING TUBE. ON 7/24/10, ENGINE LIGHT LIT AND FIVE MINUTES LATER THE ENGINE CUT OUT WHILE DRIVING LESS THAN 20 MPH. CAR RESTARTED WITHOUT ISSUE. IT IS CURRENTLY BEING SERVI…

Read full complaint

THE CHECK ENGINE LIGHT HAS COME ON 4 TIMES IN THE PAST YEAR. THE ERROR CODE RELATES TO THE CAPLESS FUEL SYSTEM. THE DEALER HAS RESET THE CODE AND REPLACED A FUELING TUBE. ON 7/24/10, ENGINE LIGHT LIT AND FIVE MINUTES LATER THE ENGINE CUT OUT WHILE DRIVING LESS THAN 20 MPH. CAR RESTARTED WITHOUT ISSUE. IT IS CURRENTLY BEING SERVICED. *TR

NHTSA ODI #10345598

6,600 miles · Mar 24, 2010
Electrical System

I HAVE A 2009 FORD FLEX BUILT OCTOBER 2008 WHICH STALLED YESTERDAY. I WAS DRIVING ABOUT 10-20 MPH WHEN THE STALL OCCURED. RESTARTED THE CAR WITHOUT ANY PROBLEM. PROBLEM SEEMS TO BE RARE. FORTUNATELY TRAFFIC WAS LIGHT SO I WAS ABLE TO STEER THE CAR TO SAFETY. PLEASE NOTE THAT POWER STEERING WAS LOST DURING THE STALL. I WILL TAKE …

Read full complaint

I HAVE A 2009 FORD FLEX BUILT OCTOBER 2008 WHICH STALLED YESTERDAY. I WAS DRIVING ABOUT 10-20 MPH WHEN THE STALL OCCURED. RESTARTED THE CAR WITHOUT ANY PROBLEM. PROBLEM SEEMS TO BE RARE. FORTUNATELY TRAFFIC WAS LIGHT SO I WAS ABLE TO STEER THE CAR TO SAFETY. PLEASE NOTE THAT POWER STEERING WAS LOST DURING THE STALL. I WILL TAKE THE CAR TO GET A LOOK AT BY THE DEALER AND HOPE TO GET THIS FIXED.

NHTSA ODI #10321721

14,000 miles · Dec 11, 2009
Electrical System

MY WIFE WAS DRIVING OUR 2009 FORD FLEX IN A DRIVING RAINSTORM APPROXIMATELY 500 MILES FROM HOME AND THE CAR DIED TWICE. EACH TIME, SHE CALLED ROADSIDE ASSISTANCE AND A TOW TRUCK HAD TO COME OUT AND PICK HER UP. A LOCAL FORD DEALER LOOK AT THE CAR, BUT NATURALLY DID NOT FIND ANYTHING WRONG. SHE MADE IT BACK HOME AND I TOOK IT …

Read full complaint

MY WIFE WAS DRIVING OUR 2009 FORD FLEX IN A DRIVING RAINSTORM APPROXIMATELY 500 MILES FROM HOME AND THE CAR DIED TWICE. EACH TIME, SHE CALLED ROADSIDE ASSISTANCE AND A TOW TRUCK HAD TO COME OUT AND PICK HER UP. A LOCAL FORD DEALER LOOK AT THE CAR, BUT NATURALLY DID NOT FIND ANYTHING WRONG. SHE MADE IT BACK HOME AND I TOOK IT TO THE DEALER WE PURCHASED IT FROM (CRAIN FORD + LITTLE ROCK, ARKANSAS). THEY KEPT IT FOR A WEEK AND WE DROVE A RENTAL CAR AROUND. THEY NEVER DID FIND OUT WHAT WAS WRONG. NOW, TODAY, DECEMBER 11, 2009, MY CAR IS BACK IN THE SHOP FOR THE 2ND TIME FOR BRAKE GRINDING. THEY TELL ME ALSO THAT I HAVE TO PAY FOR A NEW TIE ROD...$500. I'M SICK OF FORD MOTORS!! *TR

NHTSA ODI #10295351

Official recalls

1

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.