NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
364 reports4,000 miles · Mar 21, 2008
Engine And Engine Cooling
SINCE THE DAY WE PURCHASED THE VEHICLE, THE GAS MILEAGE HAS ALWAYS BEEN WELL BELOW THE AVERAGE FOR THIS VEHICLE. COMBINED CITY/HIGHWAY HAS NEVER EXCEEDED 17 MPG AND IT HAD DEGRADED TO 12 MPG UNTIL THE SERVICE DEPARTMENT REPLACED A DEFECTIVE EVAP HOSE/FITTING. THE MPG RETURNED TO 17 MPG BRIEFLY BUT HAS SINCE FALLEN OFF TO 13 MPG.…
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SINCE THE DAY WE PURCHASED THE VEHICLE, THE GAS MILEAGE HAS ALWAYS BEEN WELL BELOW THE AVERAGE FOR THIS VEHICLE. COMBINED CITY/HIGHWAY HAS NEVER EXCEEDED 17 MPG AND IT HAD DEGRADED TO 12 MPG UNTIL THE SERVICE DEPARTMENT REPLACED A DEFECTIVE EVAP HOSE/FITTING. THE MPG RETURNED TO 17 MPG BRIEFLY BUT HAS SINCE FALLEN OFF TO 13 MPG. THE DEALERSHIP WE BOUGHT VEHICLE FROM (CHAMPION FORD) HAS BEEN UNABLE TO REMEDY. *TR
NHTSA ODI #10221976
675 miles · Feb 18, 2008
Electrical SystemPower TrainStructure
WE HAVE A 2006 FORD 500 WHICH HAD THE CVT TRANSMISSION REPLACED AFTER 4 WEEKS. THE TRANSMISSION CONTINUES TO HAVE A SIGNIFICANT DELAY IN ENGAGING IN REVERSE. MY WIFE AND DAUGHTER DID NOT WAIT UNTIL THE TRANSMISSION ENGAGED AND HAVE ON OCCASION LURCHED BACKWARDS ALMOST RUNNING OVER HER LITTLE BROTHER. WITH THE FRONT OF THE CAR ON…
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WE HAVE A 2006 FORD 500 WHICH HAD THE CVT TRANSMISSION REPLACED AFTER 4 WEEKS. THE TRANSMISSION CONTINUES TO HAVE A SIGNIFICANT DELAY IN ENGAGING IN REVERSE. MY WIFE AND DAUGHTER DID NOT WAIT UNTIL THE TRANSMISSION ENGAGED AND HAVE ON OCCASION LURCHED BACKWARDS ALMOST RUNNING OVER HER LITTLE BROTHER. WITH THE FRONT OF THE CAR ON A DECLINE THE CAR WILL ROLL FORWARD WHEN IN REVERSE UNTIL IT ENGAGES AND THE USER DEPRESSES THE THROTTLE. OLATHE FORD AND A FACTORY REP. INSPECTED THE VEHICLE AND SUPPOSEDLY THE VEHICLE IS WITHIN SPECS. I DON'T THINK SO, THE CAR ALSO WHINES WHEN TURNING CORNERS. I THINK THE CVT TRANSMISSION IS OUT OF SPECS. FORD DOESN'T USE IT ANYMORE, NOR DO I WANT TO. I HAVE HAD MANY FORDS, THIS WILL BE MY LAST IF THIS ISN'T RESOLVED TO MY SATISFACTION. THE CAR ALSO HAS THE INSTRUMENT CLUSTER WHICH INTERMITTENTLY GOES OUT, WINDSHIELD LEAKS WATER AND AIR. ANSWER SOON, I AM GOING TO BBB, NHTSA AND KANSAS CONSUMER PROTECTION. THIS CAR IS A LEMON, I WANT A WORKING ONE. *TR
NHTSA ODI #10218474
Mileage unknown · Dec 21, 2007
Structure
2006 FORD FIVE HUNDRED WITH POORLY DESIGNED FRONT END. CONSUMER STATES THAT VEHICLE FRONT END IS LOW ENOUGH THAT IT SCRAPES DRIVEWAYS AND CURBS. *NJ WHEN THE CONSUMER SLOWLY DROVE UP THE DRIVEWAY, WHERE THERE WAS SLIGHTLY MORE THAN A NORMAL INCLINE, THE FRONT END SCRAPED THE DRIVEWAY AND TORE THE RIGHT SIDE INNER WHEEL WELL A…
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2006 FORD FIVE HUNDRED WITH POORLY DESIGNED FRONT END. CONSUMER STATES THAT VEHICLE FRONT END IS LOW ENOUGH THAT IT SCRAPES DRIVEWAYS AND CURBS. *NJ WHEN THE CONSUMER SLOWLY DROVE UP THE DRIVEWAY, WHERE THERE WAS SLIGHTLY MORE THAN A NORMAL INCLINE, THE FRONT END SCRAPED THE DRIVEWAY AND TORE THE RIGHT SIDE INNER WHEEL WELL AND MUD FLAP COMPLETELY OUT OF THE WHEEL WELL AND THE VEHICLE VEERED TO THE RIGHT OUT OF CONTROL. THERE WAS NO BODY DAMAGE TO THE VEHICLE. *JB
NHTSA ODI #10212826
1 miles · Oct 30, 2007
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. ACCORDING TO THE DEALER, THE BRAKE PADS RUB THE ROTORS AND HEAT THE PADS AND ROTORS DURING STOPPING. THE CONTACT NOTICED THE FAILURE WHILE DRIVING 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY ACKNOWLEDGED THE FAILURE AND EXTENDED THE WARRANTY. THE CURRENT MILEAGE WAS…
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TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. ACCORDING TO THE DEALER, THE BRAKE PADS RUB THE ROTORS AND HEAT THE PADS AND ROTORS DURING STOPPING. THE CONTACT NOTICED THE FAILURE WHILE DRIVING 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY ACKNOWLEDGED THE FAILURE AND EXTENDED THE WARRANTY. THE CURRENT MILEAGE WAS 5,800 AND FAILURE MILEAGE WAS 1.
NHTSA ODI #10207463
30,000 miles · Oct 24, 2007
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN HE SHIFTED INTO REVERSE. THE REAR BRAKES WOULD ALSO CONTINUOUSLY GRIND. THE DEALER STATED THAT THE REAR BRAKES AND ROTORS CAUSED THE FAILURE. AS OF OCTOBER 24, 2007, THE DEALER HAD NOT REPAIRED THE VEHIC…
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TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN HE SHIFTED INTO REVERSE. THE REAR BRAKES WOULD ALSO CONTINUOUSLY GRIND. THE DEALER STATED THAT THE REAR BRAKES AND ROTORS CAUSED THE FAILURE. AS OF OCTOBER 24, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE UPDATED 11/14/07
NHTSA ODI #10206759
42,121 miles · Sep 10, 2007
Power Train
STARTING AROUNG 37,500 I'VE HAD 8 FAILURES WHILE DRIVING CAR CUTS OFF AND I HAD TO TURN IGNITION OFF AND ON FOR CAR TO WORKED RIGHT AT THE TIME I DID NOT REALIZED IT WAS A TRANSMISSION PROBLEM. TODAY 9/10/2007 HAD CAR CHECKED OUT AND SEVICE TECHNICIAN ADVISED TO REPLACE MECHTRONIC VALVE BODY REPLACE FOR A COST OF $1,900.00 I DEC…
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STARTING AROUNG 37,500 I'VE HAD 8 FAILURES WHILE DRIVING CAR CUTS OFF AND I HAD TO TURN IGNITION OFF AND ON FOR CAR TO WORKED RIGHT AT THE TIME I DID NOT REALIZED IT WAS A TRANSMISSION PROBLEM. TODAY 9/10/2007 HAD CAR CHECKED OUT AND SEVICE TECHNICIAN ADVISED TO REPLACE MECHTRONIC VALVE BODY REPLACE FOR A COST OF $1,900.00 I DECLINED. I ADVISED SERVICE REP TO REPROGRAMMED PCM TO LATEST CALIBRATION. *TR UPDATED 01-14-08. *KB UPDATED 12/12/07.
NHTSA ODI #10202433
37,249 miles · Sep 10, 2007
Service Brakes, Hydraulic
HAD TO REPLACE REAR LEFT AND RIGHT BRAKE DISC PAD AND ROTORS @ 37,249 MILES. *TR. RECEIVED 12/27/07 64200. UPDATED 12/12/07
NHTSA ODI #10202431
68,900 miles · Sep 6, 2007
Power Train
TRANSMISSION HAD TO BE REBUILT. POWER INPUT SHAFT AND BEARINGS FAILED RESULTING IN THE NEED FOR A $5,078.60 REPAIR.
NHTSA ODI #10202017
38,000 miles · Aug 21, 2007
Service Brakes, Hydraulic
THIS IS IN REGARD TO A 2006 FORD FIVE HUNDRED WITH REAR BRAKE GRINDING. I RECEIVED A NOTICE ( 07N10)FROM FORD MOTOR COMPANY JULY 2007 . IT STATED THAT MY VEHICLE MAY HAVE HAD DIRECT EXPOSURE TO MOISTURE FOR AN EXTENDED PERIOD THAT MAY HAVE CAUSED THE BRAKE PADS TO SWELL AND CREATE A SLIGHT DRAG CONDITION. LOW LEVELS OF BRAKE DRA…
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THIS IS IN REGARD TO A 2006 FORD FIVE HUNDRED WITH REAR BRAKE GRINDING. I RECEIVED A NOTICE ( 07N10)FROM FORD MOTOR COMPANY JULY 2007 . IT STATED THAT MY VEHICLE MAY HAVE HAD DIRECT EXPOSURE TO MOISTURE FOR AN EXTENDED PERIOD THAT MAY HAVE CAUSED THE BRAKE PADS TO SWELL AND CREATE A SLIGHT DRAG CONDITION. LOW LEVELS OF BRAKE DRAG COULD LEAD TO PREMATURE BRAKE PAD WEAR. AT 36,000 MILES THE REAR BRAKES BEGAN TO GRIND . THE REAR BRAKE PADS AND ROTORS WERE REPLACED AT NO CHARGE . WHEN I BROUGHT THE AUTO TO THE DEALER FOR REPAIRS THE SERVICE MANAGER TOLD ME THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED BECAUSE IT WAS AN ALL WHEEL DRIVE VEHICLE. WHEN THE APPOINTMENT WAS MADE TO HAVE THE REPAIRS COMPLETED AT THE DEALER I WAS INSURED ALL THE PARTS WERE AVAILABLE. TO MY SURPRISE THE DEALER DID NOT HAVE ALL THE NEEDED PARTS TO MAKE THE REPAIRS. FORTUNATELY ANOTHER DEALER IN THE AREA HAD THE NEEDED PARTS. THE DEALER FURNISHED A LOANER CAR FOR 5 DAYS . WHEN I PICKED UP THE CAR ONLY THE REAR BRAKES WERE REPLACED. IF THE CAUSE OF THE FAILURE IS IN FACT "MOISTURE" THEN WHY WOULDN'T ALL THE PADS NEED TO BE REPLACED? *TR
NHTSA ODI #10200385
29,000 miles · Jul 13, 2007
Electrical SystemSuspensionTires
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR SCHEDULED MAINTENANCE AND THEY DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD EXCESSIVE WEAR. THE CONTACT HAD THE VEHICLE ALIGNED AND THE STRUTS CHANGED AT THAT TIME. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 29,000. THE …
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TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR SCHEDULED MAINTENANCE AND THEY DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD EXCESSIVE WEAR. THE CONTACT HAD THE VEHICLE ALIGNED AND THE STRUTS CHANGED AT THAT TIME. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 29,000. THE CONSUMER STATED THE TIRES WERE ONLY DAMAGED ON THE LEFT SIDE, AND THEY HAD TO LOWER THE STRUTS AND ROTATE THE UPPER MOUNTS TO GET VEHICLE TO ALIGN PROPERLY. THE CONSUMER FURTHER STATED THAT THIS NO FAULT OF THE DEALER BUT THAT FORD AUTHORIZE 50% REIMBURSEMENT FOR THE TIRES AND NONE FOR THE ALIGNMENT. THE CONSUMER PROVIDED A COPY OF THE REPAIR INVOICE. THE DEALER STATED VEHICLE STARTS AND STALLS IN THE COLD WHEN USING THE REMOTE START. UPDATED 08/07/07 *TR
NHTSA ODI #10196256
NHTSA investigations
1PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in