NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
10 reportsClear category filter51,050 miles · Jul 2, 2012
Equipment
I NOTICED A LEAK UNDER MY VEHICLE AND DISCOVERED THE AIR CONDITIONER COMPRESSOR LEAKING. I AM PREPARING TO TAKE IT TO THE DEALER FOR REPAIRS. I AM AWARE THAT THE SAME PROBLEMS EXIST ON NUMEROUS 2005 AND 2006 MODELS. I HOPE THAT FORD WILL TAKE SOME ACTION TO ASSIST THE MANY CUSTOMERS WITH THE SAME PROBLEM. I BELIEVE A RECALL IS R…
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I NOTICED A LEAK UNDER MY VEHICLE AND DISCOVERED THE AIR CONDITIONER COMPRESSOR LEAKING. I AM PREPARING TO TAKE IT TO THE DEALER FOR REPAIRS. I AM AWARE THAT THE SAME PROBLEMS EXIST ON NUMEROUS 2005 AND 2006 MODELS. I HOPE THAT FORD WILL TAKE SOME ACTION TO ASSIST THE MANY CUSTOMERS WITH THE SAME PROBLEM. I BELIEVE A RECALL IS REQUIRED! *JS
NHTSA ODI #10463915
70,000 miles · Apr 27, 2012
Equipment
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD NOT BLOW COLD AIR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADDED COOLANT TO THE AIR CONDITIONING SYSTEM BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT RE…
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TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD NOT BLOW COLD AIR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADDED COOLANT TO THE AIR CONDITIONING SYSTEM BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 100,000.
NHTSA ODI #10456703
59,000 miles · Sep 20, 2011
Equipment
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE AIR CONDITIONER TURNED ON, SHE NOTICED THAT IT WOULD NOT BLOW OUT COLD AIR. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILU…
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TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE AIR CONDITIONER TURNED ON, SHE NOTICED THAT IT WOULD NOT BLOW OUT COLD AIR. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,000. UPDATED 12/6/11*LJ UPDATED 12/14/11
NHTSA ODI #10426501
117,500 miles · Jul 27, 2011
Engine And Engine CoolingEquipment
A/C COMPRESSOR FAILED , ONLY WORKED WHEN AT HIGHWAY SPEED. PER REPUTABLE A/C MECHANIC THIS IS A PROBLEM WITH FORD 500'S.CALLED FORD MOTOR COMPANY IN DETROIT 7/13/11, FORD WILL NOT COVER REPAIR, BUT I WAS TOLD THERE HAVE BEEN SEVERAL INCIDENTS FOR A/C FAILURE. FORD TOLD ME TO KEEP MY RECEIPT IN CASE FORD SOME DAY DECIDES TO COVER…
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A/C COMPRESSOR FAILED , ONLY WORKED WHEN AT HIGHWAY SPEED. PER REPUTABLE A/C MECHANIC THIS IS A PROBLEM WITH FORD 500'S.CALLED FORD MOTOR COMPANY IN DETROIT 7/13/11, FORD WILL NOT COVER REPAIR, BUT I WAS TOLD THERE HAVE BEEN SEVERAL INCIDENTS FOR A/C FAILURE. FORD TOLD ME TO KEEP MY RECEIPT IN CASE FORD SOME DAY DECIDES TO COVER IT. FORD KNOWS IT HAS A PROBLEM, BUT NOT WILLING TO COVER IT , UNTIL THEY ARE FORCED TO COVER IT BY NHTSA MAYBE? *TR
NHTSA ODI #10415432
80,000 miles · Jul 22, 2011
Equipment
AC AIR BLOWS COLD WHEN YOU ARE DOING 60 MPH ON THE HIGHWAY... AROUND TOWN IT IS HOT!!! DEALER RECHARGED THE SYSTEM, BUT STILL HAVE THE SAME PROBLEM. NOW BEING TOLD IT IS THE COMPRESSOR. SO MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THE A/C IN FORD FIVE HUNDREDS. THIS REALLY NEEDS TO BE LOOKED INTO PLEASE! OLD ODI ID NUMBER …
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AC AIR BLOWS COLD WHEN YOU ARE DOING 60 MPH ON THE HIGHWAY... AROUND TOWN IT IS HOT!!! DEALER RECHARGED THE SYSTEM, BUT STILL HAVE THE SAME PROBLEM. NOW BEING TOLD IT IS THE COMPRESSOR. SO MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THE A/C IN FORD FIVE HUNDREDS. THIS REALLY NEEDS TO BE LOOKED INTO PLEASE! OLD ODI ID NUMBER : 10414022 *TT
NHTSA ODI #10414656
60,000 miles · Jul 18, 2011
Equipment
AIR CONDITIONING UNIT STARTED MAKING NOISES LAST YEAR (APPROX. AUGUST). TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THE COMPRESSOR WAS GOING. THEY ALSO SAID THERE ARE SO MANY PROBLEMS WITH THAT COMPRESSOR THAT THEY WOULD NOT BE ABLE TO GET ONE UNTIL FEBRUARY. *KB
NHTSA ODI #10413342
62,000 miles · Jun 9, 2011
Equipment
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS UNABLE TO COOL THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE; HOWEVER, THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 63,785. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VEHICLE HAD NOT BEEN …
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TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS UNABLE TO COOL THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE; HOWEVER, THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 63,785. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VEHICLE HAD NOT BEEN REPAIRED.
NHTSA ODI #10405740
86,000 miles · Jan 30, 2011
Equipment
2006 FORD FIVE HUNDRED, AT THE 86,000 MARK INSTRUMENT PANEL STARTED ACTING UP. ALL OR SOME OF THE WARNING LIGHTS (WRENCH, SEAT BELT, ENGINE, ETC.) WOULD ALL COME ON AND TURN OFF, AT DIFFERENT TIMES AND WEATHER CONDITIONS. WHEN THEY CAME ON THE RADIO SOUND WOULD LOWER TOO. THE SAFETY ISSUE IS ALL THE GAGES, EXCEPT THE AMOUNT OF G…
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2006 FORD FIVE HUNDRED, AT THE 86,000 MARK INSTRUMENT PANEL STARTED ACTING UP. ALL OR SOME OF THE WARNING LIGHTS (WRENCH, SEAT BELT, ENGINE, ETC.) WOULD ALL COME ON AND TURN OFF, AT DIFFERENT TIMES AND WEATHER CONDITIONS. WHEN THEY CAME ON THE RADIO SOUND WOULD LOWER TOO. THE SAFETY ISSUE IS ALL THE GAGES, EXCEPT THE AMOUNT OF GAS, WOULD GO TO ZERO AS WELL, MAKING IT IMPOSIBLE TO KNOW YOUR SPEED. CALLED AROUND AND FOUND IT WOULD COST $700 TO FIX. THIS SEEMS TO BE A FORD MANUFACTURE PROBLEM. I CONTACTED FORD AND WAS TOLD IN SO MANY WORDS THAT WAS MY PROBLEM SINCE THEY WERE NOT TOLD TO FIX IT BY NHTSA. *TR
NHTSA ODI #10379609
39,000 miles · Dec 29, 2010
EquipmentPower TrainVehicle Speed Control
STARTING SINCE FEBRUARY 2010. MY CAR LUNGES FORWARD WHENEVER AT A DEAD STOP. WHEN SHIFTING TO DRIVE AND REVERSE. I HAVE HAD TO HAVE MY FOOT ON BRAKE AND EVEN ALMOST HAD AN ACCIDENT WHILE PARKING AND HIT THE WALL. WENT TO DEALERSHIP AND FIRST THEY SAID IT WAS MY ENGINE MOUNT THAT WAS CAUSING IT. THEN WENT AGAIN BECAUSE THE PROBLE…
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STARTING SINCE FEBRUARY 2010. MY CAR LUNGES FORWARD WHENEVER AT A DEAD STOP. WHEN SHIFTING TO DRIVE AND REVERSE. I HAVE HAD TO HAVE MY FOOT ON BRAKE AND EVEN ALMOST HAD AN ACCIDENT WHILE PARKING AND HIT THE WALL. WENT TO DEALERSHIP AND FIRST THEY SAID IT WAS MY ENGINE MOUNT THAT WAS CAUSING IT. THEN WENT AGAIN BECAUSE THE PROBLEM STILL OCCURRED AND THEY SAID I NEEDED A NEW BATTERY. THEN THEY CLAIMED IT WAS MY AIR FILTER WHICH IS A LIE. I CALLED THE FORD HEADQUARTERS AND ALL THEY CAN DO IS TAKE DOWN WHEN I CALLED AND WHAT IT WAS ABOUT. THEY ARE NO HELP WHAT SO EVER SO WHAT IS THE POINT OF THEM EVEN EXISTING IF THEY CANT HELP SOLVE THE PROBLEM. THEY CLAIM EACH DEALER IS INDEPENDENT AND THAT THEY CAN ADVISE THAT I GO TO A DIFFERENT DEALERSHIP. I HAVE WASTED A GOOD DEAL OF TIME AND MONEY. LUCKILY I WAS SMART AND BOUGHT THAT PREMIUM EXTENDED WARRANTY. I STILL HAVE SPENT CLOSE TO OVER $400 ON REPAIRS. EACH TIME I WENT I HAD TO PAY A DEDUCTIBLE OF $100.00. THE BATTERY I WENT TO SAMS CLUB TO GET BECAUSE THE DEALER WANTED $140 BUT I GOT MINE FOR $75. THEY ADVISED TO GET MY THROTTLE BODY CLEAN AND THAT WAS $95. THEY SAID I NEED TO HAVE MY TRANSMISSION FLUSHED WHICH IS ANOTHER LIE. I DIDN'T GET THAT DONE BECAUSE I ONLY HAVE 60,000 MILES ON THE VEHICLE. THE TRANSMISSION FLUID WAS AS RED AS CAN BE AND IS STILL GOOD FOR PROBABLY ANOTHER 40,000 MILES. THE POINT IS FORD KNOWS ABOUT THE PROBLEM AND THEY DO NOT WANT TO FIX THE PROBLEM IT APPARENTLY IS HAPPENING TO TONS OF FOLKS OUT THERE. THEY NEED TO JUST FIX IT BECAUSE EVEN THOUGH I HAD MY THROTTLE BODY CLEANED THE PROBLEM STILL COMES BACK HERE AND THERE. I JUST HOPE THAT NO ONE GETS KILLED AND THEN FORD WILL FINALLY GET THIS RIGHT. I PLAN ON SEEING IF I CAN GET SOME LEGAL HELP AND WILL EXPLORE THAT AVENUE BECAUSE I GET MY OIL CHANGES ALMOST EVER 3500 MILES AND I FOLLOW ALL THE MANUFACTURES SERVICE POLICIES. I DO MY PART AS A CUSTOMER AND THEY HAVEN'T DONE THERE PART AS THE COMPANY THAT MADE THE VEHICLE. *TR
NHTSA ODI #10373274
69,250 miles · Aug 7, 2010
EquipmentVehicle Speed Control
AFTER HAVING BEEN DRIVEN FOR 30-45 MIN, THE CAR WAS PARKED WITH MOTOR RUNNING FOR 5-10 MIN. GOT BACK IN CAR, PUT FOOT ON BREAK PEDAL, SHIFTED CAR INTO REVERSE, LIFTED FOOT OFF BREAK PEDAL AND CAR SUDDENLY LURCHED BACKWARDS. SLAMMED BREAKS ON AND CAR SHUT OFF. CAR HAD NO PROBLEM CRANKING RIGHT UP. DID THE SAME THING AGAIN, ONLY T…
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AFTER HAVING BEEN DRIVEN FOR 30-45 MIN, THE CAR WAS PARKED WITH MOTOR RUNNING FOR 5-10 MIN. GOT BACK IN CAR, PUT FOOT ON BREAK PEDAL, SHIFTED CAR INTO REVERSE, LIFTED FOOT OFF BREAK PEDAL AND CAR SUDDENLY LURCHED BACKWARDS. SLAMMED BREAKS ON AND CAR SHUT OFF. CAR HAD NO PROBLEM CRANKING RIGHT UP. DID THE SAME THING AGAIN, ONLY THIS TIME I HAD IT IN DRIVE. HIT THE BREAKS, CAR DIES AGAIN. THIS HAS HAPPENED A FEW TIMES WHILE SITTING IN LINE AT A FAST FOOD DRIVE-THRU AND HAVE ALMOST HIT CARS INFRONT OF ME WHEN I GO TO MOVE UP IN THE LINE. IF YOU TURN THE CAR ALL THE WAY OFF, IT WILL RESET AND NOT HAVE ANY PROBLEMS UNTIL THE NEXT TIME IT DECIDES TO DO IT AGAIN. I SEEM TO BE ABLE TO ELICIT THE PROBLEM BY DRIVING THE CAR FOR 30 OR SO MINUTES, STOPPING AND LETTING THE CAR SIT AND IDLE FOR 5-10 MINUTES. BINGO- IT HAPPENS. FORD DEALERSHIP SAYS IT IS THE THROTTLE BODY ON MY 2006 FORD FIVE HUNDRED AND I ACTUALLY HAD IT REPLACED IN 2007 AT APPROX 23,000 MILES (I NOW HAVE 69,500 MILES). CAR IS AWD. THANK GOD I HAVE AN EXTENDED WARRANTY UNTIL 75,000 MILES THAT WILL COVER THIS BUT IT SEEMS THE PART TO FIX IT IS ON BACKORDER AND THEY ARE NOT SURE WHEN IT WILL BE AVAILABLE (THAT IS RIDICULOUS CONSIDERING HOW MUCH I HAVE READ ABOUT "THROTTLE BODY ISSUES" WITH THIS CAR.) I THINK IT SHOULD BE A RECALL ISSUE SINCE YOU COULD EASILY HIT SOMETHING INFRONT OR BEHIND YOU. THANKS FOR LETTING ME INFORM YOU OF THIS PROBLEM. *TR
NHTSA ODI #10347900
NHTSA investigations
1PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in