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2014 Ford F-550 Sd

Owner reports · Recalls · Investigations

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There is not enough comparable history to draw a useful model-year comparison.

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Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 8 of 9 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports2 fire reports0 injury reports

What owners actually said

9 reports
64,656 miles · Aug 21, 2023
Structure

The contact owns a 2014 Thor Outlaw Motorhome built on a 2014 Ford F-550 Super Duty chassis. The contact stated she noticed that the front cap was separating from the structure. The contact took the motorhome to the local dealer, where it was diagnosed with needing the front cap to be replaced. The motorhome was not repaired. Th…

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The contact owns a 2014 Thor Outlaw Motorhome built on a 2014 Ford F-550 Super Duty chassis. The contact stated she noticed that the front cap was separating from the structure. The contact took the motorhome to the local dealer, where it was diagnosed with needing the front cap to be replaced. The motorhome was not repaired. The manufacturer had been informed of the failure. The failure mileage was 64,656.

NHTSA ODI #11539737

36,012 miles · Sep 3, 2019
EngineFire

TL* THE CONTACT OWNS A 2014 FORD F-550. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT CAUGHT FIRE OVERNIGHT UNDER THE HOOD. IT WAS UNKNOWN IF THE FIRE DEPARTMENT WAS NOTIFIED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,012.

NHTSA ODI #11252912

26,242 miles · Sep 3, 2019
EngineFire

TL* THE CONTACT OWNED A 2014 FORD F-550 CRANE VEHICLE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT CAUGHT FIRE OVERNIGHT UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT PROVIDED BFI JOB NUMBER: 304652019, WHICH INDICATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICL…

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TL* THE CONTACT OWNED A 2014 FORD F-550 CRANE VEHICLE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT CAUGHT FIRE OVERNIGHT UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT PROVIDED BFI JOB NUMBER: 304652019, WHICH INDICATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 26,242. THE VIN WAS INVALID.

NHTSA ODI #11252907

88,000 miles · Jun 18, 2019
Power Train

I WAS DRIVING DOWN A WINDING COUNTRY ROAD WHEN SUDDENLY NOTICE LARGE VOLUME SMOKE COMING FROM TRUCK. IT WAS A SUDDEN CATASTROPHIC FAILURE OF A TRANSMISSION COOLANT LINE, FITTING SIMPLY CAME APART, SPEWING TRANSMISSION FLUID ON HOT EXHAUST AND UNDERNEATH VEHICLE, NEARLY CAUSING A FIRE AND DISABLING VEHICLE SUDDENLY ON SIDE OF ROA…

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I WAS DRIVING DOWN A WINDING COUNTRY ROAD WHEN SUDDENLY NOTICE LARGE VOLUME SMOKE COMING FROM TRUCK. IT WAS A SUDDEN CATASTROPHIC FAILURE OF A TRANSMISSION COOLANT LINE, FITTING SIMPLY CAME APART, SPEWING TRANSMISSION FLUID ON HOT EXHAUST AND UNDERNEATH VEHICLE, NEARLY CAUSING A FIRE AND DISABLING VEHICLE SUDDENLY ON SIDE OF ROADWAY UNABLE TO MOVE TO SAFETY. FLUID ON ROADWAY COULD CAUSE UPCOMING VEHICLES (TRYING TO AVOID DISABLED VEHICLE) BEING UNABLE TO STOP SAFELY, ESPECIALLY MOTORCYCLES, PART IS POORLY DESIGNED/ENGINEERED AND WOULD/SHOULD NEVER FAIL UNDER NORMAL OPERATING CONDITIONS. PART IS NOT A NORMALLY SERVICED OR "WEAR" TYPE PART. NO WARNING OF POTENTIAL OR EMINENT FAILURE. I AM 66 YEARS OLD, BEEN IN TOWING/SERVICE REPAIR BUSINESS FOR 35+ YEARS AND CANNOT RECALL SEEING A PART FAIL SUCH AS THIS. POTENTIAL FIRE HAZARD VERY REAL, IF AMBIENT TEMP AND WORK LOAD ON UNIT HAD BEEN HIGHER IT COULD HAVE CAUGHT FIRE, OIL SPRAY ON HOT EXHAUST MANIFOLD, OH YES, SEEN THAT. BEING A MECHANIC I WAS ABLE TO EFFECT A TEMPORARY REPAIR, REPLACED FLUID AND DROVE IT AWAY. I HAVE FAILED PART TO SUPPLY IF REQUESTED. *BF CONSUMER STATED THE FIRST IS LABEL OF REPLACEMENT PART, SECOND PICTURE OF NEW PART AND BROKEN PART, THEN ANOTHER VIEW OF SAME. I TRIED TO TAKE A PICTURE SHOWING THE CORROSION THAT FORMED IN THE CRACK OF FITTING THAT FORCED IT TO SPLIT APART, KEEPING IN MIND THAT THE NORMALLY WHITE CORRODED ALUMINUM HAD TRANS OIL SPRAYED ONTO IT. THERE IS ALSO A PICTURE OF THE LOCATION ON TRUCK FROM UNDERNEATH RADIATOR AREA, SHOWING MY TEMPORARY REPAIR, THE BLUE HOSE AREA IS WHERE FITTING WAS LOCATED. THE OTHER LINE IS THERE WITH THE SAME TYPE FITTING UNDER THE GRAY PLASTIC RETAINER, READY TO BREAK AT ANY MOMENT.*JB

NHTSA ODI #11220902

30,000 miles · Jun 30, 2016
Fuel/propulsion System

FORD HAS INSTALLED SIX FUEL TANKS IN THIS TRUCK. ALL HAVE CRACKED DUE DO FAULTY FACTORY INSTALLATION. I HAVE SEVERAL PHOTO'S IF YOU WANT THEM. FORD KNOWS THEY HAVE A PROBLEM BUT WON'T FIX IT.

NHTSA ODI #10881909

47,937 miles · Apr 22, 2016
Fuel/propulsion System

FUEL TANK DEVELOPS A LEAK AND WE HAVE REPLACE FOUR FUEL TANKS SINCE WE HAVE OWNED IT.

NHTSA ODI #10860895

12,600 miles · Feb 22, 2016
Service Brakes

BRAKE PEDAL SEEMED SOFT WHEN DRIVING THIS RV (ON A 2014 FORD F53) TO STORAGE YARD. FOUR HOURS AFTER PARKING, I STARTED THE RV TO ADJUST ITS LOCATION AND THE BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR. THERE WAS NO OTHER SYMPTOM OF TROUBLE, NO WARNING MESSAGE. IMMEDIATELY AFTER THAT, THE MESSAGE CENTER ON THE DASH BOARD WARNED …

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BRAKE PEDAL SEEMED SOFT WHEN DRIVING THIS RV (ON A 2014 FORD F53) TO STORAGE YARD. FOUR HOURS AFTER PARKING, I STARTED THE RV TO ADJUST ITS LOCATION AND THE BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR. THERE WAS NO OTHER SYMPTOM OF TROUBLE, NO WARNING MESSAGE. IMMEDIATELY AFTER THAT, THE MESSAGE CENTER ON THE DASH BOARD WARNED OF 'LOW BRAKE FLUID'. WE ARE LUCKY THIS HAPPENED IN THE STORAGE YARD AND NOT ON THE ROAD. FORD DEALER FIXED IT UNDER WARRANTY, STATING THAT THE RELIEF VALVE IN THE BRAKE MASTER CYLINDER HAD FAILED.

NHTSA ODI #10837547

8,950 miles · Sep 3, 2015
Wheels

STARTING OUT FROM A CAMPGROUND THERE WAS A LOUD SQUEELING FROM THE LEFT FRONT WHEEL. I STOPPED TO SEE WHAT WAS WRONG BUT OLD SAW NO PROBLEM. THERE WAS NO CELL COVERAGE TO CALL FOR HELP SO I CONTINUED ON TO STEWAT, BC, CANADA. A MECHANIC IN STEWART JACKED UP THE MOTORHOME AND THE WHEEL WOBBLED FROM TOP TO BOTTOM. REMOVING T…

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STARTING OUT FROM A CAMPGROUND THERE WAS A LOUD SQUEELING FROM THE LEFT FRONT WHEEL. I STOPPED TO SEE WHAT WAS WRONG BUT OLD SAW NO PROBLEM. THERE WAS NO CELL COVERAGE TO CALL FOR HELP SO I CONTINUED ON TO STEWAT, BC, CANADA. A MECHANIC IN STEWART JACKED UP THE MOTORHOME AND THE WHEEL WOBBLED FROM TOP TO BOTTOM. REMOVING THE WHEEL, THEY FOUND THE BEARING WAS SO BAD IT CAUSED THE BEARING NUT TO BOND TO THE SPINDLE. CHECKING THE RIGHT FRONT BEARING FOUND THE BEARING GREASE TO BE FULL OF SMALL PIECES OF METAL. CLEANING THE GREASE OFF SHOWED THAT THE BEARINGS WERE EXTREMELY PITTED. THE MECH. SAID THAT IF WE HAD DRIVEN ANY FURTHER IT WAS QUITE POSSIBLE THAT THE WHEEL COULD HAVE COME OFF

NHTSA ODI #10761428

Mileage unknown · Jun 12, 2014
SteeringStructure

ALL SUPER DUTY CAB AND CHASSIS AND VANS ALSO SINCE 2011 THOUGH 2015 HAVE HAD THE SEAT MOVED TO THE CENTER BY 1 1/2 " TO ALLOW FOR THE AIR BAG TO HAVE ROOM TO EXPAND, BETWEEN SEAT AND DOOR. BUT THEY CHOOSE NOT TO MOVE THE PEDALS AND STEERING WHEEL OVER TO THE CENTER 1 1/2 " . THEY LEFT THEM OFF SET TO THE SEAT CENTER BY 1 1/2 "…

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ALL SUPER DUTY CAB AND CHASSIS AND VANS ALSO SINCE 2011 THOUGH 2015 HAVE HAD THE SEAT MOVED TO THE CENTER BY 1 1/2 " TO ALLOW FOR THE AIR BAG TO HAVE ROOM TO EXPAND, BETWEEN SEAT AND DOOR. BUT THEY CHOOSE NOT TO MOVE THE PEDALS AND STEERING WHEEL OVER TO THE CENTER 1 1/2 " . THEY LEFT THEM OFF SET TO THE SEAT CENTER BY 1 1/2 " TO THE LEFT OF CENTER OF THE SEAT. SO BASICALLY YOU STEER OFF TO THE LEFT OF CENTER , WHICH IS A DANGEROUS AND IT HIDES PART OF THE SPEEDOMETER. SO YOU SPEND TIME STRUGGLING TRYING TO READ THE SPEEDOMETER , WHICH CAUSES YOU NOT TO LOOK AT THE ROAD. THIS SHOULD BE A MAJOR RECALL /////// *TR

NHTSA ODI #10597795

Official recalls

6

15V175000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Mar 25, 2015

Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Consequence & remedy

Consequence: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

15V024000 · Suspension

Jan 22, 2015

Life Line Emergency Vehicles (Life Line) is recalling certain model year 2014-2015 Life Line-modified Ford F-Series emergency vehicles that are equipped with Liquid Spring-brand aftermarket suspension kits. The mounting bracket that attaches the suspension fluid tank to the frame may fail allowing the fluid tank to separate from the vehicle.

Consequence & remedy

Consequence: If the suspension fluid tank mount fractures and the tank separates from the chassis, the tank may become a road hazard, increasing the risk of a crash.

Remedy: The remedy for this recall is still under development. The recall began on February 2, 2015. Owners may contact Life Line customer service at 1-563-578-3317.

14V336000 · Equipment

Jun 18, 2014

Dual-Tech, Inc. (Dual-Tech) is recalling certain model year 2009-2014 Ford F-550 Super Duty trucks modified by Dual-Tech, equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Dual-Tech will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began June 20, 2014. Owners may contact Dual-Tech customer service at 1-800-852-0345.

14V328000 · Equipment

Jun 13, 2014

Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

14V327000 · Equipment

Jun 12, 2014

Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.

14V307000 · Equipment

Jun 4, 2014

Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.