NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
91 reports140,000 miles · Feb 13, 2020
SteeringSuspension
TRUCK GOES INTO A DEATH WOBBLE IN THE FRONT END WITHOUT WARNING. CHANGE LANES, HIT ROUGH SPOT, OR DIFFERENT TEXTURE ROAD SURFACE. YOU NEVER KNOW. HAVE REPLACE FRONT STEERING AND SUSUSPENSION PARTS. STILL COMES IN. HAVE HEARD FROM OTHER OWNERS THAT ARE EXPERIENCING THE SAME THING. FORD HAS SOME TIB OUT AND ATTEMPTS TO FIX …
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TRUCK GOES INTO A DEATH WOBBLE IN THE FRONT END WITHOUT WARNING. CHANGE LANES, HIT ROUGH SPOT, OR DIFFERENT TEXTURE ROAD SURFACE. YOU NEVER KNOW. HAVE REPLACE FRONT STEERING AND SUSUSPENSION PARTS. STILL COMES IN. HAVE HEARD FROM OTHER OWNERS THAT ARE EXPERIENCING THE SAME THING. FORD HAS SOME TIB OUT AND ATTEMPTS TO FIX IT, BUT YOU NEVER KNOW WHEN IT WILL COME BACK. SOMEONE'S GOING TO GET KILLED OR INJURED. IT IS A SEVERE PROBLEM AND COMES WITHOUT WARNING. WILL COME IN AT MOSTLY 45 MPH OR HIGHER SPEED. TURNING DOESN'T SEEM TO HELP IT. ONLY SLOWING TO A VERY SLOW OR STOP WILL CORRECT IT.
NHTSA ODI #11309011
73,000 miles · Jan 2, 2020
SteeringSuspension
MY TRUCK SHAKES VIOLENTLY WHEN YOU HIT A BUMP OR SMALL HOLE IN THE ROAD, THE PROBLEM STARTED ABOUT 4/20/2019
NHTSA ODI #11296717
97,850 miles · Dec 28, 2019
Suspension
DRIVING AT HIGHWAY SPEED, 65 MPH, ON STRAIGHT, DRY ROAD. HIT A MEDIUM SIZED BUMP AND THE DRIVER SIDE FRONT WHEEL BEGAN TO SHAKE VIOLENTLY. IMMEDIATELY SLOWED DOWN TO ABOUT 40 MPH AT WHICH POINT THE SHAKING STOPPED. A FEW MILES DOWN THE ROAD HIT ANOTHER MEDIUM SIZED BUMP AND THE SAME VIOLENT SHAKING OCCURRED AGAIN. THE SHAKIN…
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DRIVING AT HIGHWAY SPEED, 65 MPH, ON STRAIGHT, DRY ROAD. HIT A MEDIUM SIZED BUMP AND THE DRIVER SIDE FRONT WHEEL BEGAN TO SHAKE VIOLENTLY. IMMEDIATELY SLOWED DOWN TO ABOUT 40 MPH AT WHICH POINT THE SHAKING STOPPED. A FEW MILES DOWN THE ROAD HIT ANOTHER MEDIUM SIZED BUMP AND THE SAME VIOLENT SHAKING OCCURRED AGAIN. THE SHAKING IS SO VIOLENT THAT IT FEELS LIKE THE FRONT END IS ABOUT TO COME OFF. IN DOING RESEARCH ONLINE, THIS IS ALSO COMMONLY REFERRED TO AS "DEATH WOBBLE" AND SEEMS TO OCCUR ON MANY FORD SUPER DUTY TRUCKS ACROSS MANY MODEL YEARS. THIS CAN CAUSE LOSS OF CONTROL OF A HEAVY VEHICLE WHICH MAY BE TOWING A LARGE TRAILER AS WELL. A RESULTING ACCIDENT WITH INJURIES OR FATALITIES WOULD SEEM TO BE A CERTAIN POSSIBILITY. THIS SEEMS TO BE A PREVALENT SAFETY ISSUE WITH THESE TRUCKS THAT NHTSA SHOULD BE MADE AWARE OF SO PROPER REMEDIAL ACTION CAN BE TAKEN.
NHTSA ODI #11291777
Mileage unknown · Dec 2, 2019
Electrical SystemEngine
APIM SYNC MODULE WENT OUT. THIS MODULE SERVICES SEVERAL COMPONENTS AND HAS BEEN ISSUE IN MULTIPLE MODELS. OUT OF WARRANTY BY A YEAR. HAVE TO PAY OUT OF POCKET. BLUE DEF TANK HEATING ELEMENT CAUSES CHECK ENGINE LIGHT. THIS IS PART OF EXHAUST. SHOULD BE ADDRESSED.
NHTSA ODI #11286336
109,310 miles · Nov 22, 2019
Engine
TL* THE CONTACT OWNS A 2014 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAITH'S FORD (802-258-2400, LOCATED AT 1147 PUTNEY RD, BRATTLEBORO, VT 05301) WHERE IT WAS DIAGNOSED THAT THE REDUCTANT HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2014 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAITH'S FORD (802-258-2400, LOCATED AT 1147 PUTNEY RD, BRATTLEBORO, VT 05301) WHERE IT WAS DIAGNOSED THAT THE REDUCTANT HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED BY THE EXTENDED WARRANTY AND REFEREED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 109,310.
NHTSA ODI #11281842
118,000 miles · Nov 16, 2019
SteeringSuspension
WHILE IN MOTION AT SPEEDS BETWEEN 45-55 MPH THE VEHICLE FRONT END WILL SHAKE VIOLENTLY WITH OUT WARNING AND CREATING A LOSS OF CONTROL UNTIL THE VEHICLE IS BROUGHT TO A NEAR STOP. DEALERSHIP SERVICE ADVISES THIS IS A COMMON PROBLEM KNOWN AS THE DEATH WOBBLE.
NHTSA ODI #11280497
60,000 miles · Oct 20, 2019
Suspension
FRONT SUSPENSION AND STEERING VIBRATES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD AT HIGHWAY SPEED. THIS REQUIRES HARD AND IMMEDIATE APPLICATION OF THE BRAKES TO BRING THE VEHICLE BACK UNDER CONTROL.
NHTSA ODI #11269602
30,000 miles · Aug 21, 2019
Steering
FRONT END STARTS TO SHIMMY AND SHUTTER AT AROUND 60 MPH. SOMETIMES FOR NO REASON OTHER TIMES AFTER GOING OVER A ROUGH SPOT OR BUMP IN THE ROAD. HAVE TO BRING THE TRUCK SPEED DOWN TO UNDER 25MPH TO GET THE TRUCK BACK IN CONTROL. PROBLEM STARTED AROUND 30,000 MILES AND CONTINUES TO THIS DAY!
NHTSA ODI #11245622
88,055 miles · Aug 13, 2019
Suspension
PERIODICALLY THE FRONT END ON MY 2014 F-350 VEHICLE SHAKES VIOLENTLY (DEATH WOBBLE) WHEN ENCOUNTERING BUMPS ON ROADS AT SPEEDS 65 MPH AND ABOVE. THE FIRST TIME IT OCCURRED, I TOOK IT FOR REPAIRS TO BJ FORD IN LIBERTY, TX. THEY TOLD ME THE HIGH TIRE PRESSURE WAS CAUSING THE PROBLEM; ACCORDING TO THEM, IT WAS ADJUSTED FROM 70 PS…
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PERIODICALLY THE FRONT END ON MY 2014 F-350 VEHICLE SHAKES VIOLENTLY (DEATH WOBBLE) WHEN ENCOUNTERING BUMPS ON ROADS AT SPEEDS 65 MPH AND ABOVE. THE FIRST TIME IT OCCURRED, I TOOK IT FOR REPAIRS TO BJ FORD IN LIBERTY, TX. THEY TOLD ME THE HIGH TIRE PRESSURE WAS CAUSING THE PROBLEM; ACCORDING TO THEM, IT WAS ADJUSTED FROM 70 PSI TO 60 PSI. A FEW WEEKS LATER IT HAPPEN AGAIN AND I TOOK IT BACK TO BJ FORD. THE THIRD TIME IT HAPPEN I TOOK IT TO FRIENDLY FORD IN CROSBY, TX WHERE THEY REPLACED SEVERAL ITEMS (SEE ATTACHED FILE) ON 08/07/2019. ON 8/9/2019 WHILE DRIVING ABOUT 65 MPH I EXPERIENCE THE DEATH WOBBLE AGAIN ONLY THIS TIME IT WAS THE WORST YET. I ALLOWED THE VEHICLE TO SLOW DOWN TO ABOUT 40 MPH WITHOUT APPLYING THE BRAKES. I TOOK IT BACK TO FRIENDLY FORD EXPLAINING THAT THE PROBLEM STILL EXIST AND THEY NEEDED TO REPAIR IT. SINCE I HAVE LOST CONFIDENCE IT FORD'S ABILITY TO FIX THE PROBLEM, I AM NOW AT THE POINT OF TRADING MY F-350 IN FOR A F-150, BUT I STILL HAVE CONCERNS THAT THE NEXT OWNER WILL INHERENT THE SAME PROBLEM SINCE FORD CAN'T SEEMS FIX IT.
NHTSA ODI #11243718
37,000 miles · Jun 6, 2019
Wheels
TL* THE CONTACT OWNS A 2014 FORD F-350. WHILE DRIVING OVER 45 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND BOTH FRONT WHEELS BEGAN TO OSCILLATE. MATHEWS FORD MARION (1155 DELAWARE AVE, MARION, OH 43302, (877) 862-5194) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…
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TL* THE CONTACT OWNS A 2014 FORD F-350. WHILE DRIVING OVER 45 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND BOTH FRONT WHEELS BEGAN TO OSCILLATE. MATHEWS FORD MARION (1155 DELAWARE AVE, MARION, OH 43302, (877) 862-5194) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
NHTSA ODI #11218341
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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