NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
149 reports92,000 miles · Dec 1, 2018
SuspensionCrash
YESTERDAY, 11/30/18. I HAVE HAD THE "DEATH RATTLE" A COUPLE OF TIME SINCE I'VE HAD THIS TRUCK, I'VE ALWAYS BEEN ABLE TO PULL OFF TO THE SIDE OF THE ROAD SAFELY. ON 11/30 I WAS TRAVELING ON A ROAD IN WYOMING. IT WAS SNOWING, AND I WAS GOING BETWEEN 40-45MPH IN A 60MPH ZONE DUE TO ADVERSE ROAD CONDITIONS. I SUDDENLY GOT THE "DEAT…
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YESTERDAY, 11/30/18. I HAVE HAD THE "DEATH RATTLE" A COUPLE OF TIME SINCE I'VE HAD THIS TRUCK, I'VE ALWAYS BEEN ABLE TO PULL OFF TO THE SIDE OF THE ROAD SAFELY. ON 11/30 I WAS TRAVELING ON A ROAD IN WYOMING. IT WAS SNOWING, AND I WAS GOING BETWEEN 40-45MPH IN A 60MPH ZONE DUE TO ADVERSE ROAD CONDITIONS. I SUDDENLY GOT THE "DEATH RATTLE" WHICH IMMEDIATELY SENT MY TRUCK INTO A UNCONTROLLED SLIDE. I SLID OFF THE ROAD GOING ACROSS THE OPPOSING LANE, OFF THE ROAD, AND STRUCK A ROCK SLIGHTLY DAMAGING MY RUNNING BOARD AND DRIVERS SIDE DOOR. I WAS ABLE TO SELF-EXTRICATE THE TRUCK MYSELF AFTER CHAINING UP ALL FOUR TIRES. AFTER TALKING TO OTHER FORD POWERSTROKE OWNERS, EVERYONE OF THEM STATED THAT THEY HAVE ALL HAD THE "DEATH RATTLE". WHILE NONE OF THEM SUSTAINED ANY DAMAGE OR INJURIES, IT FOR SURE SCARED THEM BADLY. I FEEL THIS NEEDS IMMEDIATE ACTION BY THE FORD CORPORATION TO FIND A REMEDY FOR THE PROBLEM. I DIDN'T THINK OF TAKING ANY PICTURES, BUT I DO HAVE PICS OF THE DAMAGE IF YOU WANT THEM SENT.
NHTSA ODI #11155379
150,000 miles · Sep 21, 2018
Engine
TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WENT INTO POWER MODE AND LOST POWER. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WALTS LIVE OAK FORD, 1109 OHIO AVE N, LIVE OAK, FL 32064, (386) 362-1112) WHERE IT WAS DIAGNOSED THAT THE EXHAUS…
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TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WENT INTO POWER MODE AND LOST POWER. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WALTS LIVE OAK FORD, 1109 OHIO AVE N, LIVE OAK, FL 32064, (386) 362-1112) WHERE IT WAS DIAGNOSED THAT THE EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CALLED, BUT FAILED TO RESPOND. THE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #11130576
Mileage unknown · Aug 25, 2018
Fuel/propulsion System
WHEN SHE PURCHASE THE VEHICLE DEC 2016 IT HAD THE CHECK IN LIGHT ON WITH THE FIGURE OF A ENGINE ON , ITS BEING READING TURBO NDERCHARGE BOOST ERROR CODE P0299 COCEQUENCE REDUCE POWER, SEVERAL LINKS ON THE MANIFOLD AND I CAN SMELL THE FUMES INSIDE THE CABIN WHILE DRIVING THE STRONG FUEL FROM THE DIESEL
NHTSA ODI #11122279
121,450 miles · May 17, 2018
Engine
THE "COLD AIR TUBE/HOSE" FOR THE TURBO CATASTROPHICALLY RUPTURED AND BLEW PIECES AND OIL ACROSS THE TOP OF THE ENGINE. MAIK HAIK FORD IN PASADENA TEXAS SAID THEY SEE THIS FAILURE OCCUR ABOUT 2 TIMES PER MONTH FOR MY MAKE, MODEL, AND YEAR VEHICLE. MY TRUCK IS ONLY 6 YEARS OLD. THE DELAERSHIP HAD 11 REPLACEMENT HOSES IN STOCK…
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THE "COLD AIR TUBE/HOSE" FOR THE TURBO CATASTROPHICALLY RUPTURED AND BLEW PIECES AND OIL ACROSS THE TOP OF THE ENGINE. MAIK HAIK FORD IN PASADENA TEXAS SAID THEY SEE THIS FAILURE OCCUR ABOUT 2 TIMES PER MONTH FOR MY MAKE, MODEL, AND YEAR VEHICLE. MY TRUCK IS ONLY 6 YEARS OLD. THE DELAERSHIP HAD 11 REPLACEMENT HOSES IN STOCK. FORD APPEARS TO HAVE SINCE REDESIGNED THE PART, BUT HAS NOT ISSUED A RECALL OR TSB TO WARN CUSTOMERS OF THIS DEFECTIVE/POORRLY DESIGNED TUBE. WHEN I TRIED TO FILE A CLAIM WITH FORD THE CORPORATE WARRANTY REP LITERALLY LAUGHED AFTER I TOLD HIM THAT I WAS GLAD MY HEAD NOT UNDER THE HOOD AT THE TIME OF FAILURE. THIS WAS NOT AN APPROPRIATE OR PROFESSIONAL RESPONSE. FORD DID NOT COVER ANY OF THE MATERIAL OR LABOR. AT THE TIME OF FAILURE I WAS TRAVELLING ABOUT 30 MPH ON A FREEWAY. AT FIRST I THOUGHT I BLEW A TIRE DUE TO THE VERY LOUD NOISE. THEN THE ENGINE LOST CONSIDERABLE POWER IN THE MIDDLE OF HEAVY TRAFFIC ON A FREEWAY. THE HOSE IS LOCATED ON THE TOP OF THE ENGINE NEAR THE FAN SHROUD. PLEASE INVESTIGATE THE EXTENT OF THIS PROBLEM AND HAVE FORD ISSUE A RECALL AND/OR TSB FOR THIS PART. ESPECIALLY SINCE THE PART APPEARS TO HAVE BEEN REDESIGNED. WHY DID FORD REDSEIGN THIS PART? THE FAILURE WAS INSTANTANEOUS WITH NO FORE WARNINGS OF AN IMPENDING FAILURE.
NHTSA ODI #11096459
43,600 miles · Feb 2, 2018
SteeringSuspension
TL* THE CONTACT OWNS A 2012 FORD F-350. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE VIBRATION WHILE DRIVING APPROXIMATELY 50 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEXINGTON PARK FORD (2125 GREAT MILLS RD, LEXINGTON PARK, MD), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NO…
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TL* THE CONTACT OWNS A 2012 FORD F-350. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE VIBRATION WHILE DRIVING APPROXIMATELY 50 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEXINGTON PARK FORD (2125 GREAT MILLS RD, LEXINGTON PARK, MD), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 43,600. *TT *TR
NHTSA ODI #11066589
67,000 miles · Jan 3, 2018
Electrical System
DOOR AJAR WARNING AND INTERIOR LIGHTS REMAIN ON EVEN WHEN DOOR IS SHUT SECURELY
NHTSA ODI #11058216
25,340 miles · May 10, 2017
Service Brakes
BRAKES ARE SPONGY AND TAKE LONGER TO RESPOND IN A CRITICAL STOP.
NHTSA ODI #10984718
55,000 miles · Apr 1, 2017
EngineUnknown Or Other
EXHAUST GAS TEMPERATURE SENSORS FAIL REPEATEDLY. THEY HAVE BEEN REPLACED MULTIPLE TIMES. REDUCTANT HEATER A CONTROL PERFORMANCE HAS NOW FAILED AS WELL (ALL PART OF THE DIESEL EMISSIONS DISASTER). ASIDE FROM CONSTANT BREAKDOWNS DUE TO EMISSION RELATED ITEMS THE TRUCK HAS SHUTOFF ABRUPTLY WHEN IT ENCOUNTERS ANY OF THESE PROBLEM…
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EXHAUST GAS TEMPERATURE SENSORS FAIL REPEATEDLY. THEY HAVE BEEN REPLACED MULTIPLE TIMES. REDUCTANT HEATER A CONTROL PERFORMANCE HAS NOW FAILED AS WELL (ALL PART OF THE DIESEL EMISSIONS DISASTER). ASIDE FROM CONSTANT BREAKDOWNS DUE TO EMISSION RELATED ITEMS THE TRUCK HAS SHUTOFF ABRUPTLY WHEN IT ENCOUNTERS ANY OF THESE PROBLEMS WHILE DRIVING. VEHICLE HAS SHUT ITSELF DOWN AT HIGHWAY SPEEDS DUE TO THESE ISSUES. VEHICLE SAID PULL OVER AND WITHIN 10 SECONDS IT SHUT DOWN ON THE FREEWAY ENDANGERING THE LIVES OF MY FAMILY AND OTHERS ON THE ROAD. AS FAR AS WHEN THIS HAS HAPPENED IT HAS BEEN MULTIPLE TIMES. IT HAS BEEN IN THE SHOP ON 3 DIFFERENT OCCASIONS TO REPLACE THE SAME SENSORS AND NOW OTHER COMPONENTS OF THE DIESEL EMISSIONS PACKAGE ARE FAILING AS WELL.
NHTSA ODI #10969884
Mileage unknown · Mar 6, 2017
Engine
EGR COOLER FAILURE DUE TO CLOGGING, HAPPENS AT REGULAR INTERVALS OF ABOUT 20-30,000 MILES. DEALERS/FORD'S ANSWER TO PROBLEM IS TO 'DRIVE TRUCK LIKE ITS STOLEN' THIS IS NOT AN ANSWER. THIS IS A DEFECTIVE IN THE DESIGN OF THE EGR COOLER WHICH ALLOWS CLOGGING OF THE SYSTEM, BACKPRESSURE AND TURBO DAMAGE. A QUICK SEARCH OF THE INTER…
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EGR COOLER FAILURE DUE TO CLOGGING, HAPPENS AT REGULAR INTERVALS OF ABOUT 20-30,000 MILES. DEALERS/FORD'S ANSWER TO PROBLEM IS TO 'DRIVE TRUCK LIKE ITS STOLEN' THIS IS NOT AN ANSWER. THIS IS A DEFECTIVE IN THE DESIGN OF THE EGR COOLER WHICH ALLOWS CLOGGING OF THE SYSTEM, BACKPRESSURE AND TURBO DAMAGE. A QUICK SEARCH OF THE INTERNET SHOW THOUSANDS OF FORD 6.7 DIESEL OWNERS WITH SAME PROBLEM. WITHOUT CORRECTION FROM FORD THIS WILL CAUSE OWNERS TO 'ELIMINATE OR BYPASS' THE EGR COOLER SYSTEM, RESULTING IN HIGHER EMISSIONS. SOMEONE NEEDS TO LOOK INTO THIS. IT IS NOT CORRECT FOR A AUTO MANUFACTURER TO DICTATE HOW SOMEONE SHOULD DRIVE A VEHICLE OR TO DESIGN A FAULTY COMPONENT. I AM NOW ON MY 3RD EGR COOLER, THE LAST ONE WAS NOT COVERED UNDER FORD WARRANTY.
NHTSA ODI #10958869
127,000 miles · Oct 5, 2016
SteeringSuspensionUnknown Or Other
DEATH WOBBLE. THIS HAS BEEN GOING ON FOR SEVERAL YEARS AND IS BECOMING INCREASINGLY DANGEROUS. WE HAVE REPLACED TIRES, SHOCKS, STEERING DAMPENER AND TRACK BAR. IF WE HIT A BUMP IN THE ROAD AT HIGHWAY SPEEDS WHILE IN A CURVE THE DEATH WOBBLE IS SO SEVERE IT IS LUCKY THAT I HAVE NOT LOST CONTROL. BUT THE ONLY WAY TO STOP IT IS TO …
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DEATH WOBBLE. THIS HAS BEEN GOING ON FOR SEVERAL YEARS AND IS BECOMING INCREASINGLY DANGEROUS. WE HAVE REPLACED TIRES, SHOCKS, STEERING DAMPENER AND TRACK BAR. IF WE HIT A BUMP IN THE ROAD AT HIGHWAY SPEEDS WHILE IN A CURVE THE DEATH WOBBLE IS SO SEVERE IT IS LUCKY THAT I HAVE NOT LOST CONTROL. BUT THE ONLY WAY TO STOP IT IS TO STOP THE TRUCK - ON THE HIGHWAY IN TRAFFIC. I HAVE NEARLY BEEN KILLED WITH PEOPLE BARELY ABLE TO AVOID HITTING ME. IT SEEMS TO BE A KNOWN ISSUE THAT IS, AS YET, UNACKNOWLEDGED. COMMONLY ATTRIBUTED TO THE 'FAULTY PARTS' THAT DO NOT FIX THE ISSUE FOR MORE THAN A VERY SHORT TIME. TAKE IT TO THE DEALER AND THEY PRETEND TO HAVE NEVER HEARD OF IT BEFORE AS THOUSANDS OF OTHERS HAVE STATED IN COMPLAINTS ACROSS THE INTERNET. IT HAS BECOME EVEN MORE SEVERE AND WILL HAPPEN EVEN WHEN DRIVING AT HIGHWAY SPEED WITHOUT THE STEERING IN A CURVE. THE ISSUE FIRST BEGAN AT ABOUT 90,000 MILES. TYPICALLY AT 60-65 MILES PER HOUR. TODAY IT WAS AT 60 MPH, 30-40 MPH REPEATEDLY.
NHTSA ODI #10914112
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Aug 23, 2013
Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.
Consequence & remedy
Consequence: Excessive heat build up in rear compartment could result in fire.
Remedy: Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.
Dec 8, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Consequence & remedy
Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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