NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
25 reportsClear category filter128,843 miles · Sep 25, 2025
Engine
The contact owns a 2012 Ford F-350. The contact stated that while driving at approximately 65 MPH, the message "Loss of Engine Power" was displayed before the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and DTC: P0087, P2291, and P2A00 were retrieved. The vehicle was not repaired. The manufacturer …
Read full complaint
The contact owns a 2012 Ford F-350. The contact stated that while driving at approximately 65 MPH, the message "Loss of Engine Power" was displayed before the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and DTC: P0087, P2291, and P2A00 were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 128,843.
NHTSA ODI #11689728
Mileage unknown · Jun 26, 2025
EngineFuel/propulsion System
Bosch CP4 High Pressure Fuel Pump failed in transit cost $10,713 to repair only 155k miles on new engine. Diesel fuel spilled from engine on highway, lucky no fire. Ford no help.
NHTSA ODI #11669541
Mileage unknown · Sep 4, 2024
Engine
We have a 2012 Ford F30 Diesel and We are having issues with one of the Exhaust Gas Temperature Sensors (Bank 1 Sensor 3) which would have been covered under Ford's Recall Campaign# 15M02. However, since our vehicle is 11 years and 9 mo old, they are declining coverage as the campaign is limited to 11 years.
NHTSA ODI #11612557
Mileage unknown · Jan 20, 2024
Engine
The upper oil pan is leaking and getting worse. Seems to be happening on all 6.7 motors.
NHTSA ODI #11566691
Mileage unknown · Jan 18, 2024
EngineFuel/propulsion SystemSteering
Summary: We purchased a brand new 60000 dollar truck in 2012 or 2013 and was assured by the dealer that it had a warranty to cover any issues until either 100,000 miles or 5-6 years, whichever came first. After 4 years of ownership and around 67,000 miles, the truck started experiencing problems with a high idle and then abrup…
Read full complaint
Summary: We purchased a brand new 60000 dollar truck in 2012 or 2013 and was assured by the dealer that it had a warranty to cover any issues until either 100,000 miles or 5-6 years, whichever came first. After 4 years of ownership and around 67,000 miles, the truck started experiencing problems with a high idle and then abruptly shutting off. When taken to the dealer, they couldn't replicate the issues during a brief evaluation. However, a week later, while on the way to the bank, to get cash out for are stay at the hospital to give birth to are 6th child the truck shut off and wouldn't start again. The dealer diagnosed the problem as a faulty high-pressure fuel pump due to water in the fuel and tried to charge the author $15,000 for repairs. The author questioned why the diesel fuel water separator and the second fuel filter system on the truck didn't catch the issue earlier and criticized the dealer for their negligence in ensuring safe and reliable transportation.
NHTSA ODI #11566178
Mileage unknown · Aug 21, 2023
Engine
Exhaust manifold stud broke causing leak in exhaust manifold. See NHTSA Notice SSM 50330 for a full description of the problem. This notice covered ALL Super Duty pickups from the F250 through the F550 from 2011 through 2014. Ford also noted the problem in a Customer Satisfaction Program letter, #17M05, dated 5 December 2017 …
Read full complaint
Exhaust manifold stud broke causing leak in exhaust manifold. See NHTSA Notice SSM 50330 for a full description of the problem. This notice covered ALL Super Duty pickups from the F250 through the F550 from 2011 through 2014. Ford also noted the problem in a Customer Satisfaction Program letter, #17M05, dated 5 December 2017 but it was limited to the F450 and F550 models. My vehicle is an F350 ... Nevertheless, these models all use the SAME 6.7L diesel engine and would have the potential for the same issue. I have contacted Ford HQ about this. Theystate I must go through NHTSA at this point. My Ford Case File Number is CAS44584909. It may be just me, but I consider an exhaust leak under the hood to be a life-safety issue due to the potential for exhaust gases, especially CO, to leak into the cab of the vehicle. I didn't know what the issue was in July, but I had it inspected and repaired at my Ford dealer when I got home in August. That is when I discovered the extent of the situation. $40.12 of the attached invoice is for routine maintenance ... The balance is for the repairs necessary for the exhaust manifold leak. ($3,750.53)
NHTSA ODI #11539786
Mileage unknown · Jul 7, 2023
Electrical SystemEngineFuel/propulsion System
Truck died and never started again. Metal shavings from fuel pump
NHTSA ODI #11530986
50,000 miles · Nov 10, 2021
EngineSteering
The contact owns a 2012 Ford F-350. The contact stated that while driving at 55-60 MPH on cruise control, the vehicle hit a bump and started shuddering uncontrollably, causing the steering wheel to shudder as well. There was no warning light illuminated. The contact stated that as he was losing control of the vehicle, he depress…
Read full complaint
The contact owns a 2012 Ford F-350. The contact stated that while driving at 55-60 MPH on cruise control, the vehicle hit a bump and started shuddering uncontrollably, causing the steering wheel to shudder as well. There was no warning light illuminated. The contact stated that as he was losing control of the vehicle, he depressed the brake pedal and the vehicle stopped shuddering. The contact veered to the side of the road. The vehicle was taken to the dealer for diagnosis. The contact stated that the vehicle was not yet diagnosed; however, the dealer replaced the steering bar. The contact stated that the failure had been reoccurring while driving at 50-65 MPH, and sometimes at slower speeds. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 50,000.
NHTSA ODI #11440029
210,000 miles · May 5, 2021
EngineFuel/propulsion System
I WAS 300 MILES FROM HOME FOR WORK FOR A WEEK. ON DAY 1, WHILE DRIVING ON A RESIDENTIAL STREET, I SUDDENLY GOT A MESSAGE ON THE DASH THAT STATED "STOP SAFELY NOW". SECONDS LATER, AS I WAS PULLING OVER BY THE CURB, THE TRUCK SHUT ITSELF DOWN AND WOULD NOT START BACK UP. I HAD TO RENT A VEHICLE (BEING AWAY FROM HOME). ON DAY 3, I …
Read full complaint
I WAS 300 MILES FROM HOME FOR WORK FOR A WEEK. ON DAY 1, WHILE DRIVING ON A RESIDENTIAL STREET, I SUDDENLY GOT A MESSAGE ON THE DASH THAT STATED "STOP SAFELY NOW". SECONDS LATER, AS I WAS PULLING OVER BY THE CURB, THE TRUCK SHUT ITSELF DOWN AND WOULD NOT START BACK UP. I HAD TO RENT A VEHICLE (BEING AWAY FROM HOME). ON DAY 3, I TRIED AGAIN AND IT STARTED. I DROVE IT A BLOCK AWAY TO THE PLACE I WAS STAYING. ENTERING THE PARKING LOT, I GOT THE MESSAGE AND IT SHUT DOWN AGAIN JUST AS FAST. AT THIS POINT I HAD TO ARRANGE TRANSPORT OF MY TRUCK BACK HOME. $650 AND 3 DAYS LATER, I FINALLY GOT IT HOME. STARTED IT, RAN FOR A FEW MINUTES PARKED SO TRIED TO DRIVE IT. MADE IT ABOUT 1000 FEET WHEN IT SHUT DOWN AGAIN AND LEFT ME STRANDED ON THE HIGHWAY. EACH TIME IT SHUT ITSELF DOWN, I HAD TO WAIT A MINIMUM OF 1 HOUR BEFORE IT WOULD RESTART. AFTER RESEARCHING, IT SEEMS THAT MY EGT13 SENSOR HAS GONE BAD AND HAS TO BE REPLACED. HAD IT SHUT DOWN WHILE I WAS ON THE INTERSTATE, THE RESULTS OF THIS COULD HAVE BEEN A WHOLE LOT WORSE THAN THE EXPENSE OF A RENTAL AND TRANSPORT. MY RESEARCH BROUGHT TO LIGHT THAT THIS SEEMS TO BE AN ONGOING PROBLEM WITH FORDS THAT NEEDS TO BE ADDRESSED AND
NHTSA ODI #11415326
134,000 miles · Mar 12, 2021
EnginePower TrainFire
WE HAVE BEEN MAINTAINING OUR VEHICLE AND HAD NO WARNING LIGHTS AT THE TIME OUR TRUCK DIED . AT THE TIME OF THE INCIDENT IT HAD OIL AND WATER. WE WERE DRIVING ON THE FLORIDA TURNPIKE AT FULL SPEED WHEN SUDDENLY, THE TRUCK STARTED SHUDDERING, AND THEN IT COMPLETELY LOST POWER. A CLOUD OF BLUE-WHITE SMOKE CAME OUT OF THE BACK…
Read full complaint
WE HAVE BEEN MAINTAINING OUR VEHICLE AND HAD NO WARNING LIGHTS AT THE TIME OUR TRUCK DIED . AT THE TIME OF THE INCIDENT IT HAD OIL AND WATER. WE WERE DRIVING ON THE FLORIDA TURNPIKE AT FULL SPEED WHEN SUDDENLY, THE TRUCK STARTED SHUDDERING, AND THEN IT COMPLETELY LOST POWER. A CLOUD OF BLUE-WHITE SMOKE CAME OUT OF THE BACK OF OUR TRUCK. WE WERE LUCKY TO BE ABLE TO GET OFF OF THE TURNPIKE TO A SAFE PLACE. WE COULD HAVE BEEN KILLED. THE MECHANIC HAS DETERMINED THAT THE ENGINE IS LOCKED UP AND CAN'T BE FIXED. OUR TRUCK ONLY HAS 134,000 MILES - IT SHOULD NOT HAVE BLOWN UP LIKE THIS.
NHTSA ODI #11402641
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Aug 23, 2013
Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.
Consequence & remedy
Consequence: Excessive heat build up in rear compartment could result in fire.
Remedy: Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.
Dec 8, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Consequence & remedy
Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Illustration