NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
66 reportsClear category filter130,000 miles · Jan 11, 2021
SteeringSuspensionWheels
WHILE DRIVING ON THE FREEWAY IN HEAVY TRAFFIC AT APPROXIMATELY 60 MPH MY 2012 FORD F-350 SUPER DUTY CREW CAB TRUCK BEGAN TO SHAKE VIOLENTLY SO MUCH SO THAT THE VEHICLE WAS HARD TO CONTROL RESULTING IN A NEAR MISS OF COLLISION WITH VEHICLES NEXT TO ME. WITH GREAT EFFORT I WAS ABLE TO CONTROL THE TRUCK AND COME TO A STOP SAFELY. I…
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WHILE DRIVING ON THE FREEWAY IN HEAVY TRAFFIC AT APPROXIMATELY 60 MPH MY 2012 FORD F-350 SUPER DUTY CREW CAB TRUCK BEGAN TO SHAKE VIOLENTLY SO MUCH SO THAT THE VEHICLE WAS HARD TO CONTROL RESULTING IN A NEAR MISS OF COLLISION WITH VEHICLES NEXT TO ME. WITH GREAT EFFORT I WAS ABLE TO CONTROL THE TRUCK AND COME TO A STOP SAFELY. I EXITED THE FREEWAY AND TOOK SURFACE ROADS AT SLOW SPEEDS TO GET HOME,
NHTSA ODI #11387572
120,000 miles · Dec 14, 2020
SteeringSuspensionVehicle Speed Control
DRIVING ON THE HIGHWAY AT 70 MPH. THE STEERING WHEEL WOBBLED OUT OF CONTROL WHICH MADE IT SO I COULD NOT CONTROL THE VEHICLE. I APPLIED THE BRAKE BUT IT DIDN'T RESPOND UNTIL THE TRUCK SLOWED. CARS WERE SERVING OFF THE ROAD AND I WAS WITHIN SECONDS OF A VERY SERIOUS ACCIDENT WITH 2 OF MY CHILDREN. I AM FRIGHTENED TO DRIVE THE …
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DRIVING ON THE HIGHWAY AT 70 MPH. THE STEERING WHEEL WOBBLED OUT OF CONTROL WHICH MADE IT SO I COULD NOT CONTROL THE VEHICLE. I APPLIED THE BRAKE BUT IT DIDN'T RESPOND UNTIL THE TRUCK SLOWED. CARS WERE SERVING OFF THE ROAD AND I WAS WITHIN SECONDS OF A VERY SERIOUS ACCIDENT WITH 2 OF MY CHILDREN. I AM FRIGHTENED TO DRIVE THE TRUCK AS NO ONE CAN TELL ME WHAT THE CAUSE OR REPAIR NEEDED. HAD SOMETHING SIMILAR ON MY FORMER FORD BUT NOT TO THE EXTENT OF THIS INCIDENT.
NHTSA ODI #11383434
109,000 miles · Dec 12, 2020
SteeringSuspension
I RECENTLY CROSSED A BRIDGE EXPANSION JOINT DOING SOMEWHERE BETWEEN 70 AND 75 MPH MY TRUCK STEERING WHEEL SHOOK VIOLENTLY AS I COULD BARELY HOLD IT. I SLOWED DOWN TO ABOUT 40-45 MPH BEFORE IT QUIT. THIS WAS ON A SATURDAY. MONDAY I TOOK IT TO A LOCAL GARAGE TO HAVE THE TIRES ROTATED AND BALANCED AND CHECK FOR ANYTHING THAT COULD…
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I RECENTLY CROSSED A BRIDGE EXPANSION JOINT DOING SOMEWHERE BETWEEN 70 AND 75 MPH MY TRUCK STEERING WHEEL SHOOK VIOLENTLY AS I COULD BARELY HOLD IT. I SLOWED DOWN TO ABOUT 40-45 MPH BEFORE IT QUIT. THIS WAS ON A SATURDAY. MONDAY I TOOK IT TO A LOCAL GARAGE TO HAVE THE TIRES ROTATED AND BALANCED AND CHECK FOR ANYTHING THAT COULD BE BAD IN THE STEERING/FRONT END SUSPENSION. THEY ROTATED THE TIRES AND FOUND THE STEERING STABILIZER SHOCK WAS LEAKING, THEY REPLACED IT AND STARTED TO BRING ME THE TRUCK. IT STARTED SHAKING VIOLENTLY AT 50 MPH. THEY ENDED UP REPLACING THE DRAG LINK, RIGHT OUTER TIE ROD END, ADJUSTING SLEEVE, BALL JOINT AT TRACKER BAR AND RIGHT OUTER LOWER TIE ROD END. THEY SAID I NEEDED TO GET AN ALIGNMENT ON IT, I DROVE THE TRUCK A COUPLE HUNDRED MILES SEEMED TO BE FINE. I TOOK TO THE SHOP THEY USED FOR A ALIGNMENT, THEY DID THEIR THING AND I LEFT. WHEN I LEFT I NOTICED THE STEERING WHEEL WASN'T STRAIGHT SO I TOOK IT FOR A QUICK DRIVE. AT 60 MPH I DID THE VIOLENT SHAKING AGAIN AND HAVING TO SLOW DOWN TO 45 MPH FOR IT TO STOP, IT SHOOK TWICE IN A 6 MILE STRETCH OF INTERSTATE. I RETURNED IT TO THE ALIGNMENT SHOP AND THEY SAID THEY COULD NOT HAVE DONE ANYTHING TO CAUSE IT.. I TOOK IT BACK TO THE FIRST SHOP AND THEY GOT IT IN THE FORD GARAGE FOR AN ALIGNMENT. STILL SHAKING AFTER THEY HAD IT FOR MOST OF A WEEK THEY REPLACED THE TIRES AND IT SEEMED TO HELP. UNTIL A COUPLE DAYS LATER I WAS RUNNING 62-64MPH IN A SLIGHT TURN AND IT STARTED DOING IT AGAIN. IT IS STILL DOING IT AND I KNOW WHEN IT IS GOING TO START SO I'M READY. AFTER RESEARCH ON THE WEB I HEAR THAT THIS IS CALLED THE "DEATH WOBBLE"
NHTSA ODI #11383171
89,000 miles · Nov 11, 2020
SteeringSuspensionUnknown Or Other
TRUCK HAS DEVELOPED A VERY EXTREME DEATH WOBBLE IN THE FRONT END AT SPEEDS OVER 50 MPH,WHEN YOU HIT ANY SMALL BUMP, TERRIFYING EXPERIENCE, LOSS OF STEERING CONTROL.
NHTSA ODI #11374111
145,000 miles · Oct 27, 2020
Steering
DEATH WOBBLE WHEN DRIVING AND HIT A SMALL BUMP IN THE ROAD, ESPECIALLY AT SPEEDS OVER 40 MPH. I'VE HAD SHOCKS REPLACED, TIRES CHECKED AND RECHECKED, SHOCKS ON THE BODY OF THE VEHICLE REPLACED, TO NO AVAIL. PARTICULARLY BAD IF I'M AT A SLIGHT TURN AND HIT A BUMP AT 60MPH. NEARLY LOSE CONTROL OF THE VEHICLE. THE WHOLE VEHICLE SHAK…
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DEATH WOBBLE WHEN DRIVING AND HIT A SMALL BUMP IN THE ROAD, ESPECIALLY AT SPEEDS OVER 40 MPH. I'VE HAD SHOCKS REPLACED, TIRES CHECKED AND RECHECKED, SHOCKS ON THE BODY OF THE VEHICLE REPLACED, TO NO AVAIL. PARTICULARLY BAD IF I'M AT A SLIGHT TURN AND HIT A BUMP AT 60MPH. NEARLY LOSE CONTROL OF THE VEHICLE. THE WHOLE VEHICLE SHAKES. MECHANICS CAN'T FIND ANYTHING WRONG, BUT THE DEATH WOBBLE IS STILL THERE. HAS HAPPENED SO FREQUENTLY I BRACE WHEN I HIT SMALL BUMPS OR GO OVER BRIDGES WITH SMALL RIDGES. NOT ONE SPECIFIC INCIDENT, IT HAPPENS EVERY SINGLE TIME I HIT A SMALL BUMP AT SPEEDS OVER 40 MPH.
NHTSA ODI #11366633
70,700 miles · Oct 18, 2020
SteeringSuspensionWheels
OCTOBER 16TH FRIDAY PICKED UP MY WIFE MARTHA FROM WORK AROUND 5 PM. DRIVING ON A COUNTRY ROAD, SMOOTH STRAIGHT SECTION, FELT SHIMMY IN STEERING WHEEL. WE DIDN'T HAVE TRAILER. ROAD WAS DRY AND IN GOOD CONDITION. HAD BEEN LOOKING IN TO DEATH WOBBLE AND WATCHING VIDEOS EARLIER IN THE WEEK. DECIDED TO MOVE STEERING WHEEL A LITT…
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OCTOBER 16TH FRIDAY PICKED UP MY WIFE MARTHA FROM WORK AROUND 5 PM. DRIVING ON A COUNTRY ROAD, SMOOTH STRAIGHT SECTION, FELT SHIMMY IN STEERING WHEEL. WE DIDN'T HAVE TRAILER. ROAD WAS DRY AND IN GOOD CONDITION. HAD BEEN LOOKING IN TO DEATH WOBBLE AND WATCHING VIDEOS EARLIER IN THE WEEK. DECIDED TO MOVE STEERING WHEEL A LITTLE LEFT AND THEN BACK A LITTLE RIGHT (AS IF TRYING TO AVOID A POT HOLE, NO CARS WERE ON COMING AND ONE CAR WAS BEHIND ME), GOING ABOUT 50 MPH. DEATH WOBBLE STARTED AND WAS TOTALLY UNEXPECTED, SHOOK BOTH THE WHEEL VIOLENTLY AND SHOOK THE WHOLE TRUCK. I PUT ON THE BRAKES BUT DON'T REMEMBER HOW LONG IT TOOK TO SLOW AND HAVE THE SHACKING STOP, MOVE TRUCK TO THE SIDE OF THE ROAD AND LET CAR PASS ME. DROPPED OF THE TRUCK AT MARTHA'S WORK AND TOOK HER CAR TO OUR DESTINATION. ITEMS IN THE BACK SEAT OF TRUCK, COOLER, PLASTIC BIN CONTAINER AND SUITCASE THAT WAS ON THE TRUCK SEAT WAS NOW ON THE FLOOR. WILL ADD PDF WITH MORE RELATED DETAIL.
NHTSA ODI #11365033
120,000 miles · Sep 16, 2020
SteeringSuspensionUnknown Or Other
AT SPEEDS TYPICALLY OVER 50 MPH VEHICLE, VEHICLE HAS A PROPENSITY TO BEGIN SHAKING VIOLENTLY, AND UNCONTROLLABLY. AFTER DOING SOME RESEARCH THIS APPEARS TO BE A COMMON PROBLEM KNOWN AMONG OWNERS AS "DEATH WOBBLE". THE VEHICLE HAS BEEN TO MY LOCAL DEALERSHIP TO FOR REPAIRS AND PARTS REPLACEMENT BUT THE PROBLEM REMAINS UNSOLVED. I…
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AT SPEEDS TYPICALLY OVER 50 MPH VEHICLE, VEHICLE HAS A PROPENSITY TO BEGIN SHAKING VIOLENTLY, AND UNCONTROLLABLY. AFTER DOING SOME RESEARCH THIS APPEARS TO BE A COMMON PROBLEM KNOWN AMONG OWNERS AS "DEATH WOBBLE". THE VEHICLE HAS BEEN TO MY LOCAL DEALERSHIP TO FOR REPAIRS AND PARTS REPLACEMENT BUT THE PROBLEM REMAINS UNSOLVED. I NO LONGER FEEL SAFE OPERATING THIS VEHICLE.
NHTSA ODI #11355429
115,080 miles · Jul 23, 2020
SteeringSuspensionUnknown Or Other
DEATH WOBBLE! HAS HAPPENED ON MANY OCCASIONS! DRIVING DOWN THE HIGHWAY ANY SPEED OVER 50 MILES PER HOUR. TRUCK FRONT END AND STEERING SHAKE VIOLENTLY! IT'S VERY HARD TO KEEP CONTROL OVER TRUCK. AFRAID OF KILLING MY FAMILY AND OTHER DRIVERS. TOOK THE TRUCK TO SHOP AND GOT TWO NEW FRONT TIRES AND A NEW RIM. TRUCK HAS BEEN SERVICE …
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DEATH WOBBLE! HAS HAPPENED ON MANY OCCASIONS! DRIVING DOWN THE HIGHWAY ANY SPEED OVER 50 MILES PER HOUR. TRUCK FRONT END AND STEERING SHAKE VIOLENTLY! IT'S VERY HARD TO KEEP CONTROL OVER TRUCK. AFRAID OF KILLING MY FAMILY AND OTHER DRIVERS. TOOK THE TRUCK TO SHOP AND GOT TWO NEW FRONT TIRES AND A NEW RIM. TRUCK HAS BEEN SERVICE AND NO DIFFERENCE!
NHTSA ODI #11341101
150,500 miles · Jul 15, 2020
SteeringSuspension
DRIVING AT HIGHWAY SPEED (55-75 MPH) THE FRONT WHEELS WILL START TO SHIMMY AND SHUDDER CAUSING STEERING WHEEL AND FRONT TIRES TO OSCILLATE SEVERELY (DEATH WOBBLE) WHEN DRIVING OVER ROUGH SURFACES. THIS CAUSES ENTIRE VEHICLE TO SHAKE UNCONTROLLABLY. THIS HAS CAUSED LOSS OF STEERING CONTROL AND CAN ONLY BE BE STOPPED BY STOPPING O…
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DRIVING AT HIGHWAY SPEED (55-75 MPH) THE FRONT WHEELS WILL START TO SHIMMY AND SHUDDER CAUSING STEERING WHEEL AND FRONT TIRES TO OSCILLATE SEVERELY (DEATH WOBBLE) WHEN DRIVING OVER ROUGH SURFACES. THIS CAUSES ENTIRE VEHICLE TO SHAKE UNCONTROLLABLY. THIS HAS CAUSED LOSS OF STEERING CONTROL AND CAN ONLY BE BE STOPPED BY STOPPING OR SLOWING VEHICLE. (UNSAFE AT HIGHWAY SPEEDS WITH TRAFFIC FOLLOWING)
NHTSA ODI #11339575
67,000 miles · Jul 11, 2020
SteeringSuspension
I HAVE BEEN DEALING WITH WOBBLE AND VIBRATION ON MY F-350 FOR YEARS NOW AND IT SEEMS TO BE GETTING WORSE. IT HAS ALWAYS SEEMS TO OCCUR BETWEEN 45-55 MPH. THEY FIRST REPLACED BALL JOINT, THEN I WAS TOLD IT'S THE TIRES, GOT NEW TIRES. IT WAS ALWAYS JUST A LITTLE VIBRATION AND PLAY IN THE WHEEL. NOW WHEN I HIT A BUMP, A FROST HEA…
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I HAVE BEEN DEALING WITH WOBBLE AND VIBRATION ON MY F-350 FOR YEARS NOW AND IT SEEMS TO BE GETTING WORSE. IT HAS ALWAYS SEEMS TO OCCUR BETWEEN 45-55 MPH. THEY FIRST REPLACED BALL JOINT, THEN I WAS TOLD IT'S THE TIRES, GOT NEW TIRES. IT WAS ALWAYS JUST A LITTLE VIBRATION AND PLAY IN THE WHEEL. NOW WHEN I HIT A BUMP, A FROST HEAVE OR LIKE A BRIDGE JOINT I GET EXTREME SHAKE AND VIBRATION IN THE STEERING WHEEL THAT MAKES THE VEHICLE HARD TO CONTROL. THEY MOST RECENTLY REPLACED STABILIZER BUT IT STILL OCCURS. THE EFFECT SEEMS TO BE WORSE WHEN I HAVE MY TRUCK CAMPER ON IT. STARTED TO DO RESEARCH TODAY ON IT AND DISCOVERED THIS SO CALL DEATH WOBBLE COMPLAINT. I AM FILING A COMPLAINT TOO BECAUSE IT ALMOST CAUSED ME TO HAVE AN ACCIDENT TODAY AS I HAD NO CONTROL AND WAS FORCED TO SUDDENLY SLOW DOWN TODAY AFTER I HIT A BRIDGE JOINT.
NHTSA ODI #11338823
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Aug 23, 2013
Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.
Consequence & remedy
Consequence: Excessive heat build up in rear compartment could result in fire.
Remedy: Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.
Dec 8, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Consequence & remedy
Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.